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Rafaelhoteles Orense

Pedro Teixeira, 5, 28020 Madrid, Spain
Hotel amenities
Rafaelhoteles Orense
Best prices for: 1 room 1 guest
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Ranked #195 of 453 Hotels in Madrid
A recent review
5 of 5 stars reviewed 3 weeks ago
sandeepmander maidenhead
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281 reviews from our community

Traveler rating
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    78
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (93)
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maidenhead
Top Contributor
51 reviews 51 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let's be clear, this hotel is not a 5 star property, its an easy 4 star but with the cost of the tooms (around €100 per night), and with its location, its a clear favorite for me and I would recommmend it to anyone who is looking for a quick city break looking for a hotel in a good location.... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Guest : Thank you for your time to write about your stay in our hotel and for your positive comments about our location , service and cleanliness, Thanks for recommending us to other customers. Best regards Carmen Goizueta Hotel Manager Rafaelhoteles Orense More 

Florence, Italy
2 reviews
4 of 5 stars Reviewed 4 weeks ago

good hotel in a quiet place with two metro stations at 10mins walk close to Real Madrid! Only some traffic noise but not at night time. Metro services take you everywhere. We didn t miss the central area crowd

Review collected in partnership with this hotel

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear guest : Thank you for your time to write about our hotel and for your positive comments. We are glad to ear you like our place and service , and we hope you choose us for your next visit to Madrid. Best regards Carmen Goizueta Hotel Manager Rafaelhoteles Orense More 

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed April 17, 2015

I chose the Rafaelhoteles Orense because of its 'value for money' compared to the other hotels ranked with same number of 'stars'. The hotel is situated in a quiet neighbourhood close to the metro and place of my meeting. I would recommend the Rafaelhoteles Orense for business travelers. The local restaurants are good and very affordable.

Review collected in partnership with this hotel

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Sir : Thank you for your time to write about our hotel and for your positives comments that could help other clients to choose us . We hope to welcome you again in your next visit to the city. Best regards Carmen Goizueta Rafaelhoteles Orense Hotel Manager More 

Peterborough, United Kingdom
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 14, 2015

Having just returned from this hotel I cannot recommend it enough. The location is fantastic if you are heading to the Bernabeu, it literally took us 5 minutes to walk there. The staff are incredibly friendly and helpful. We had breakfast at the hotel each morning which we were really enjoyed. Lots of selection including the most delicious fresh fruit.... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Guest: Thank you for your time and positive comments about our hotel. We are very grateful for all your opinios and for your future recommendations to your friends and relatives , we hope to welcome all of them . Thank you again and best regards . Carmen Goizueta Rafaelhoteles Orense Hotel Manager More 

1 review
5 of 5 stars Reviewed April 10, 2015

We stayed for 5 nights at the Rafaelhoteles Orense whilst visiting Madrid, and really enjoyed our time here. The bed was big and comfy, the room was clean and quiet – although our first night we had a room positioned nearer to the main road, which was a little noisy at night time (why the emergency services need to use... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Sir : Thank you for your time and comments about our hotel . We are glad to read you like it ,and we hope you choose us again in your next visit to Madrid . Best regards Carmen Goizueta Rafaelhoteles Orense Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed April 10, 2015

This hotel is in 5min walking distance to the Santiago Bernabeu Stadium. A lot of restaurant's are in a radius of max. 3min walk. Clean and simple. Sometimes very good room deals are available. You can get everywhere in Madrid with the bus and metro station which are 3min to walk to.

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear sir: Thank you for your time to write about our hotel and for your comments. Hope to see you again in your next visit to Madrid . Best regards Carmen Goizueta Hotel Manager Rafaelhoteles Orense More 

Farnborough, United Kingdom
Top Contributor
86 reviews 86 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 24, 2015

Staff at the hotel are helpful and attentive with good English - the reception itself is a little cramped especially given the large waiting area just a few steps away. The waiting area by the lifts is comfortable and well decorated (although don't look too close or you will see the stapled together curtains!) - lifts themselves are reasonably roomy... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Sir: Thank you for your time and comments about our hotel . I am sure it will help other guests to know us better. We all hope to welcome you again . Best regards Carmen Goizueta Hotel Manager Rafaelhoteles Orense More 

Wales
Contributor
15 reviews 15 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed for three nights in March 2015. Room was a good size and spotless. Air Con wasn't up to the jobs and gave up on it in the end. The room overlooked a burger bar and Starbucks and despite being on the 5th floor a fair amount of noise could be heard in the early hours. Hotel has free wifi... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for your time to write about our hotel . Thank you for your positive comments about our rooms and location and sorry for the air condicion but we dont have cold air during the winter months , only heat, at spring and summer we do have cold , sorry for that inconvenience . Hope to receive... More 

Perth, United Kingdom
Top Contributor
78 reviews 78 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

This is an excellent hotel if you are attending a match at the Bernabeu Stadium and is ideally located for links to Metro and Airport. You are also only 10/15 minutes to City Centre by Metro. The rooms are bright and spacious with decent sized bathroom, the area surrounding the hotel has plenty of good bars and restaurants. Hotel is... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Guest : Thank you for your time to write about our hotel , and for your positive comments about it . We are very sorry about the problem with your luggage , normally we dont have that kind of problems but we take note to improve the security . Hope to see you again in your next visit to... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

Sold as a 4* star hotel but in reality more a 3* as the hotel is very basic. Firstly for a hotel chain in a tourist city like Madrid , the English language skills of the staff are very poor. Secondly, everything is dated: from room furniture, to towels to hotel phones though as a plus they offer a full... More 

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CarmenG_RH, Manager at Rafaelhoteles Orense, responded to this review

Dear Guest : Thank you for your time to tell us about your experience at our hotel. We apologize for the matters didn´t please you. Everyone in our reception team speak English , I am very sorry you find the level poor, as not all of us have the same level. The hotel has over 15 years and we care... More 

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Amenities