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All 456 Madrid hotels

Rafaelhoteles Orense

4.0 of 5 Hotel   |   Pedro Teixeira, 5, 28020 Madrid, Spain
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Rafaelhoteles Orense
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Ranked #222 of 456 hotels in Madrid
A recent review
5 of 5 stars reviewed 1 week ago
firstDublin dublin
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142 people have reviewed this hotel

Traveler rating
    24
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    40
    7
    4
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16
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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dublin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

stayed here on 28/03/ 2014 for 3 days brilliant staff excellent restuarant (tribeca) rooms spotless 5 minute walk to santiago bernabeiu football stadium super variety for breakfast overall 10 out of 10

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Wetherby, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our party of 6 stayed in this hotel in late January and had chosen it for its convenient location to public transport and the Santiago Bernabeu football stadium. We had 3 double rooms for 3 nights on a room only basis. Our trip to Madrid was to celebrate Birthdays and my wife's and my retirement. We travelled to the hotel... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for your review on TripAdvisor rearding your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. Thank you again for review and recommendation. Please come back and stay with us again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles More

Contributor
18 reviews 18 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2014

We went to madrid with a purpose which was to see Real Madrid v Villareal. The choice of hotel was based on location of the ground and we were not disappointed. The hotel is situated just a short walk and by that I mean 5 minutes. The hotel it's self was very nice and breakfast had the usual variety of... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for staying with us and for share your experiences online. It is wonderful to learn you liked the convenient location of our hotel, the hotel itself and our staff services. We hope to serve you again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles More

Kingsley, Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 15, 2013

I travelled on business and stayed 4 nights. No problems encountered at all though my room could do with a little redecoration and updating. Wifi was provided free and more than adequate. TV was an old style CRT model - larger flatscreens and HD quality would be most guests' expectation these days. No coffee/tea making facilities in the room but... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest Thank you for choosing to stay at the Rafaelhoteles Orense Hotel. We are pleased to know you liked our hotel accomodations and services. We really thank you for your suggestions. We hope to welcome you in the near future. Best regards. Javier Grao Guest Relations Rafaelhoteles More

West Covina, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

This hotel is in very nice area,easy for transportation near to the metro.Overall the room was very comfortable,the breakfast oustanding and the the employees very helpful.We had a really good experience booking this hotel.

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for sharing your experiences regarding your last stay at the Rafaelhoteles Orense Hotel. It is wonderful to learn you liked our hotel and we hope you will choose it in your next trip to Madrid. Best regards. Javier Grao Guest Relations Rafaelhoteles More

ko samui
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 7, 2013

I stayed at this hotel in October just for a night. I was there for business and this hotel was perfect. Good location. Good cafes and restaurants around. Rooms were clean and spacious. Will surely go back. They should have included breakfast.

Was this review helpful? Yes
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for your comments regarding your recent stay at the Rafaelhoteles Orense. It is wonderful to learn you liked our hotel accomodations and services. Thank you for review and recommendation. We hope to serve you again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles More

Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2013

Big and clean room. Personal is lovely. There is a shopping center in 7 min by walking. Breakfast is nice, not great choices but fresh and tasty. I found 2 problems: 1-hot water... When you open.. It's cold and you need to wait 2-3 mins to warm water 2-conditioner... It's always at 19.. You put a 24, for example, and... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for choosing to stay at the Rafaelhoteles Orense Hotel and for taking the time to express your experiences. We are glad you liked the rooms and hotel services overal. We would like to apologize for the experience you had at the shower and setting the air conditioner. Your review will be used to consider improvements needed... More

Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2013

Friendly and helpful staff. Really appreciated the English spoken by most staff. Great location, 5min walk to Santiago Bernabeu stadium and train station. Starbucks right opposite and a burger restaurant that stays opend til 01:00am..I loved the breakfast delivery at time of your choice, but the variety at restaurant was excellent. Madrid day tour buses were 5min walk away aswell.... More

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Birmingham, England, United Kingdom
1 review
4 of 5 stars Reviewed September 30, 2013

I have booked this hotel to stay for 3 days as I was going mainly for a game, and in this case the hotel was 2mins walk from stadium santiago bernabeu, which was ideal for me. Moreover there is bus No 5 which is across the road and for 1.50 euro it goes straight to Sol and al main attractions.... More

Was this review helpful? Yes
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for review on Tripadvisor regarding your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. We are sorry you were not fully satisfied with the information at the front desk. We appreciate the feedback we receive and welcome any opportunity to improve. Best regards.... More

Oxford, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 17, 2013

I would recommend this hotel to other travellers because it is everything you want - clean, comfortable, spacious rooms with very friendly and helpful staff. I love the décor in the breakfast room! There was a good selection of food at breakfast, both hot and cold choices. The location is a little out of the centre of the city but... More

Was this review helpful? Yes 1
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for staying with us and leaving such a detailed review. It is wonderful to learn that you liked our hotel accomodations and staff services. We appreciate all feedback we receive and are thankful that you took the time to share your perspective with other users. Best regards. Javier Grao Guest Relations Rafaelhoteles More

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Additional Information about Rafaelhoteles Orense

Also Known As:
Rafaelhoteles Orense Hotel
Rafaelhoteles Orense Madrid
Rafaelhoteles Orense Hotel Madrid
Address: Pedro Teixeira, 5, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#127 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rafaelhoteles Orense 4*
Reservation Options:
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