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All 458 Madrid hotels

Rafaelhoteles Orense

4.0 of 5 Hotel   |   Pedro Teixeira, 5, 28020 Madrid, Spain
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Rafaelhoteles Orense
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Ranked #267 of 458 hotels in Madrid
A recent review
3 of 5 stars Reviewed June 7, 2014
natashaspain Madrid, Spain
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  • Reviews (136)
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136 people have reviewed this hotel

Traveler rating
    18
    65
    43
    6
    4
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18
34
10
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Dublin
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 2, 2014

This hotel is 600m from Bernabeu. Reception team were friendly , rooms very basic. No tea/coffee facilities , no iron , really dated hair dryer. Bathroom amenities: toothbrush, shower cap tissues, no shampoo, lotion etc. I requested double room and room I received room with twin bed, which slide apart far too often - very annoying. Hotel is classed as... More

Was this review helpful? Yes 2
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear Sir : Thank you for your positive comments about our hotel ( Reception team friendly , free Wifi and you like our location and neighbourhood) I am very sorry about the misunderstanding with the double /twin bed , if you would asked it at the check in time we would change it in the moment and solve the problem.... More

Madrid, Spain
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 7, 2014

Stayed here on a Friday night for a night out in the North of Madrid. Lovely big room, huge bed and clean. Reasonable price. Found out between 4 and 6 in the morning that it is very near a couple of clubs. Even with windows closed the noise was impressive! I am sure this is a great business hotel for... More

Was this review helpful? Yes 1
Lydd, United Kingdom
Top Contributor
63 reviews 63 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 30, 2014

There is nothing remarkable about this hotel but there is nothing disappointing either. I've stayed twice now for business and, if I was paying myself, would certainly return and use it again. The location is great and for football fans in the season, it must be a great place due to its location just minute from the Bernabéu stadium. Public... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Javier Grao Guest Relations Rafaelhoteles More

Burlington, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

This was an ordinary hotel. very clean though. We stayed there for 3 nights for a football match on April 12th. Not the most happening area though as it was pretty quiet even after the game let out... but more action could be found within walking distance. For the safety conscious, this is a good choice. Hotel was about 10-15... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear Guest : I am glad to ear you like our hotel and neighbourhood , sorry you didn´t like our breakfast buffet , normally we don´t have complains about it , but we are always interested in your opinion and I am sure will help us to improve . Thank you for your comments and hope to see you again... More

dublin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

stayed here on 28/03/ 2014 for 3 days brilliant staff excellent restuarant (tribeca) rooms spotless 5 minute walk to santiago bernabeiu football stadium super variety for breakfast overall 10 out of 10

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Wetherby, United Kingdom
Top Contributor
57 reviews 57 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 30, 2014

Our party of 6 stayed in this hotel in late January and had chosen it for its convenient location to public transport and the Santiago Bernabeu football stadium. We had 3 double rooms for 3 nights on a room only basis. Our trip to Madrid was to celebrate Birthdays and my wife's and my retirement. We travelled to the hotel... More

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Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for your review on TripAdvisor rearding your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. Thank you again for review and recommendation. Please come back and stay with us again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles More

Senior Contributor
28 reviews 28 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 27, 2014

We went to madrid with a purpose which was to see Real Madrid v Villareal. The choice of hotel was based on location of the ground and we were not disappointed. The hotel is situated just a short walk and by that I mean 5 minutes. The hotel it's self was very nice and breakfast had the usual variety of... More

Was this review helpful? Yes
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for staying with us and for share your experiences online. It is wonderful to learn you liked the convenient location of our hotel, the hotel itself and our staff services. We hope to serve you again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles More

Kingsley, Hampshire
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 15, 2013

I travelled on business and stayed 4 nights. No problems encountered at all though my room could do with a little redecoration and updating. Wifi was provided free and more than adequate. TV was an old style CRT model - larger flatscreens and HD quality would be most guests' expectation these days. No coffee/tea making facilities in the room but... More

Was this review helpful? Yes
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest Thank you for choosing to stay at the Rafaelhoteles Orense Hotel. We are pleased to know you liked our hotel accomodations and services. We really thank you for your suggestions. We hope to welcome you in the near future. Best regards. Javier Grao Guest Relations Rafaelhoteles More

West Covina, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

This hotel is in very nice area,easy for transportation near to the metro.Overall the room was very comfortable,the breakfast oustanding and the the employees very helpful.We had a really good experience booking this hotel.

Was this review helpful? Yes
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for sharing your experiences regarding your last stay at the Rafaelhoteles Orense Hotel. It is wonderful to learn you liked our hotel and we hope you will choose it in your next trip to Madrid. Best regards. Javier Grao Guest Relations Rafaelhoteles More

ko samui
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 7, 2013

I stayed at this hotel in October just for a night. I was there for business and this hotel was perfect. Good location. Good cafes and restaurants around. Rooms were clean and spacious. Will surely go back. They should have included breakfast.

Was this review helpful? Yes
Javier G, Guest Relations Manager at Rafaelhoteles Orense, responded to this review

Dear guest: Thank you for your comments regarding your recent stay at the Rafaelhoteles Orense. It is wonderful to learn you liked our hotel accomodations and services. Thank you for review and recommendation. We hope to serve you again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles More

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Additional Information about Rafaelhoteles Orense

Address: Pedro Teixeira, 5, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rafaelhoteles Orense 4*
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Also Known As:
Rafaelhoteles Orense Madrid
Rafaelhoteles Orense Hotel Madrid

26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#143 Luxury Hotel in Madrid
Hotel Class
Number of rooms
140

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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