The room was clean, beds was comfortable. The worst part was the air conditioning, it was very loud, and difficult to control the room temperatura. Either off or too hot. The Bathroom needs a renovation. Breakfast was very good. Nevertheless the hotel is fine in his kind. more

I stayed in this hotel for a few nights in January 2010. I can't really complain about anything---the room was completely fine, the bed was reasonably comfortable, and there were no problems in the bathroom. On the other hand, there wasn't really anything particularly great or distinctive about the hotel. Breakfast was fine. The location is only so-so, also. There's... more

I stayed for two nights on a business trip. The common spaces were nice but the paint was peeling off the ceiling in the bathroom and the room itself was clean but dated. This is more of a 3.5 or 4 star hotel because of the rooms. The breakfast buffet was great so you won't go hungry but I'd skip... more

Stayed here 1 night in july,driving through Spain towards Cadiz.This hotel should have on the most 4 stars,perhaps only 3 . Chech in was VERY slow,should be quick as presenting a Melia Mas card,with all personal details.Front desk staff-stiff. There was no extra pillows in the room,no robes,no slippers,no special amenities that you normally find in a 5 star hotel... more

The Melia Castilla is nothing special. I like the old antiquey style it has, with traditional style furnishings and decoration. When you enter the hotel it has quite nice feel to it in the lobby, and the large well furnished corridors make it look and feel like a 5*, but the feeling ends there. Room: It wasn't particularly impressive, decor... more

Even though this is a 5-star hotel you can tell that it needs renovation. It's easy to reach from the airport with a taxi, only a 15-20 minutes drive (cost about 25 euros). The bathtub was looking so old that you prefer just to take a shower but not a bath. The rooms are clean. For leisure I would choose... more

This a hotel I first stayed in nearly twenty years ago. I was concerned that it might be a bit frayed after this time. I was wrong. This hotel has a good standard of decor and is very clean. The rooms are much better than I recalled. They are very large and the beds are firm but comfortable. The black... more

This is a large, urban hotel, with the amenities you'd expect from an international chain like Meliá. It has a good location in the north side of Madrid, close to the Chamartin train station. It has no fewer than 5 restaurants, so food is not a problem. The problem however, appears to be service. The front desk staff was aloof... more

I stayed in this hotel as part of a large conference in June. The conference rooms were pretty good but the rest of the hotel failed to live up to its billing. The rooms were dark and unloved and certainly not good enough for a hotel at this price level. There was an air of dustiness about the corridors and... more