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All 458 Madrid hotels

Melia Castilla

4.0 of 5 Hotel   |   C/ Capitan Haya 43, 28020 Madrid, Spain
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84%
Ranked #37 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
  • Reviews (822)
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822 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Istanbul, Turkey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed in Melia Castilla in June 2014 as a business traveler. The hotel has clean rooms, functional AC, which becomes very useful in Madrid's summer climate. However, there isn't much nearby the hotel's location. Closest subway station is a 15 min. walking. Hotel furniture looks quite antique, perhaps in need of a renewal touch. There two breakfasts served continental... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It's a great hotel. The breakfast is amazing the best. The staff was very nice & helpful. We were with children & had a early check in. The only plus is it's close to The Real Madrid stadium. U can catch the Hop on Hop off bus next to the Stadium. The hotel is away from the action. It's area... More

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Rohit, We are very pleased with your nice comments and we thank you for sharing them with all users. Our location is in the north of Madrid, just 15 minutes from the airport an down town and very well connecting by bus, subway or taxi at the main door. We look forward to welcoming you back soon. Javier Alcalde More

Madrid
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel very frequently to a few cities in the world and only in Madrid I keep coming back to the same hotel. Their staff is committed to a level of service rarely seen nowadays and that makes all the difference. Good breakfast (including an egg station), good and reasonably priced room service. Very comfortable beds, extremely clean bathrooms. Rooms... More

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Javier_Alcalde, Adjunto a Dirección at Melia Castilla, responded to this review

Dear customer, We appreciate your kind descriptions about our activities and services. We all try to do our best and your opinions encourage us to continue working in this way. We look forward to welcoming you back soon. Best regards. Javier Alcalde More

Livingston, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall good hotel. They allowed us to check in early. Family connecting rooms were very useful as we were traveling with children. Good breakfast. It is about a 12 Euro cab ride from the main tourist attractions of Madrid. Walking distance to the Real Madrid stadium.

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear customer, Thanks for the time dedicated to send us your kind comments. You make us very happy for sharing your experience with all Tripadvisor users and we expect you come soon. Receive a cordial greeting. Javier Alcalde More

Warwick, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff are extremely friendly and kind. The location is great and they have great facilities for conferences. Overall a very satisfied customer. Will most certainly be using them again. Very highly recommended.

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Javier_Alcalde, Adjunto a Dirección at Melia Castilla, responded to this review

Dear customer, You make us very happy for your nice comments and to know that everything was under your expectations. We also are very pleased for sharing them with all users We look forward to welcoming you back soon. Receive a cordial greeting Javier Alcalde More

Brisbane, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

stayed here for a conference in March this year. Hotel a bit old and dated but okay for a few days. A bit out of city centre but easy to get around by metro or bus. supermarket nearby and close to stadium and el cortez inglis department store not to far away. The only gripe I have is that there... More

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear client, Thanks for your comments and for sharing them with all users. We are located in the north of Madrid just 15 minutes from airport and down town and very well connected. We are doing a great effort working in rooms and we'll take in mind your opinion about the noises between connected rooms. We are surrounded of very... More

Dublin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Stayed at this hotel in April... Was attending a conference there... I cannot find a single fault... I am a wheelchair user with a severe food allergy, and I was treated with the greatest courtesy, and kindness by everybody... Nothing was too much trouble, and as I couldn't eat from the buffet (risk of cross contamination with nuts!), I enjoyed... More

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Javier_Alcalde, Assitant Manager at Melia Castilla, responded to this review

Dear guest, Thank your very much for your nice comments and feelings about the hotel. You felt really pampered and that is the most important thing for us. Do not hesitate I will tell the chefs about your comments and I completely agree about Oliver´s cloning. We´ll try it !! It´s a really pleasure and hope to see you back... More

Levittown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 8, 2014

I stayed at this hotel for business and it was not as luxurious as some I have stayed at before. The room was clean and the food was good which is what really matters but I did feel the experience was lacking. The hotel room and bathroom seemed a bit dated and unfortunately it is not near the heart of... More

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, As you know Melia Castilla Hotel is strategically located in the financial area of the city, a few meters from the Paseo de la Castellana and close to Real Madrid Stadium. The hotel is located 6,83 miles far from the airport, 3,72 miles far from the trade fairs and 1,86 miles far from down town. You´ll find subway... More

Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 3, 2014

We spent two nights in this massive hotel at the end of may with Flying Blue rewards miles vouchers. Since the hotel is massive and since we were not directly paying the room rates we were afraid that they would give us some tiny dark room in the worst corner... That was not the case. It seems like all rooms... More

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Javier_Alcalde, Assitant Manager at Melia Castilla, responded to this review

Dear guest, All the people coming to The Melia Castilla are important. It doesn´t matter how did you make your reservation, where you are from... You are very important for us, of course !! We feel really satisfied about your comments and we celebrate that you felt a nice experience. We are really finishing some changes at the swiming pool... More

London
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed at this hotel in may for business . Service was very good with polite staff . Breakfast was good with excellent variety on offer . Decor is a bit aged but not rugged . This is not a contemporary hotel so don't expect a lot of bling . Hotel seems to be used a lot for conventions and whilst... More

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, Thanks so much for your kind comments and we celebrate that you had a pleasant experience at The Melia Castilla. We offer competitive spaces for events but we work hard to make you feel special and to offer a personal service all the time. It´s one of our most important aims. Yours sincerely, Javier Alcalde More

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Additional Information about Melia Castilla

Address: C/ Capitan Haya 43, 28020 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Castilla 4*
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Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Madrid #17 Family Hotel in Madrid #25 Romantic Hotel in Madrid #25 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
The Meliá Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartín train station and the Real Madrid Santiago Bernabéu football stadium, makes the Meliá Castilla the perfect choice for your visit to Madrid. ... more   less 
Number of rooms
915

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