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Melia Castilla

4.0 of 5 C/ Capitan Haya 43, 28020 Madrid, Spain
#34 of 458 Hotels in Madrid
872 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
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Melia  Castilla
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872 reviews from our community

Traveler rating
    442
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    86
    33
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pottstown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good location. About 5 blocks from the hop on bus and 1 block from a grocery store/cafe. Excellent services, beautiful lobby. Breakfast ( 1,000 choices, linen tablecloths) was included in our room rate but looked to be 26.96 euros if used separately. Super clean rooms and great bathroom and shower.

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 3 days. My stay was nice. Bt there were few flaws like no tea/coffee maker in d room. Otherwise nice locality near to real madrid stadium and walkable distance to subways. Nice services by the staff, a clean hotel with dedicated staff.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Madrid on business, we were holding a conference at the hotel. The hotel was decorated to a high standard the lobby, and restaurant was very impressive. I was upgraded to a suite on the 14th floor which was really nice. The room was very comfortable, and spacious, I slept very well! The bathroom was huge and well... More

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Nisha, Thanks so much for your visit and for your nice comments. We are located in the north of Madrid, just 15 minutes to reach the airport or down town and very well connected. We are very pleased knowing that you really enjoyed your stay. Best regards More

Audlem
Top Contributor
59 reviews 59 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasant two nights spent here on business. Rooms were good offering all the usual hotel amenities, iron, free mineral water, decent shower. I didn't use the restaurants on site apart from breakfast, which was a well stocked buffet. Outside terrace bar was good for a post work beer.

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Javier_Alcalde, Adjunto a Dirección at Melia Castilla, responded to this review

Dear guest, Thanks so much for your kind comments about the hotel facilities and your experience at the hotel. Let me recommend you something for your next visit: L´ALBUFERA restaurant if you wanna try a nice paella or UPTOWN lounge & restaurant, our new space on the lobby floor. We hope to see you back soon and we´ll work hard... More

Leidschendam-Voorburg, Zuid-Holland, Netherlands
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Last week the Dioxin 2014 took place at the Melia Castilla, Madrid. We had access to "The Level", which I could recommend anyone. There's a special desk for check in at the 15th floor and the staff there is extremely coutious and helpful. The entire day they serve all kinds of snacks and obviously breakfast in he morning. There you... More

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Javier_Alcalde, Assistant manager at Melia Castilla, responded to this review

Dear Willem, Thanks so much for your kind comments and we celebrate having met your expectations during your last visit with DIOXIN. Thanks for recommending THE LEVEL service. We hope to see you back soon, not only on business but maybe on leisure... it´ll be a really pleasure. Warmest regards, Javier Alcalde More

Santa Cruz, California
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my boyfriend who was here on business. We were upgraded to a larger room so we were extremely comfortable-had a lot of space. Really happy with the free upgrade. The bathroom alone was huge! Good internet access, air conditioning, and quiet at night (our room was located towards the back of the property). Our only complaint about... More

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, Thanks so much for your kind comments. After reading them I feel that you really enjoyed your experience at the hotel and your summer visit to Madrid. Thanks for your details about hotel facilities and your details to arrive downtown. We miss you aswell !! We hope to see you back very soon and we´ll work hard to... More

Lisbon, Portugal
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for several times, both business and leisure. Very professional staff. Good location. Very good commodities. Very comfortable rooms,excellent room service. Wi-Fi and TV above expectation. Perfect location,

Was this review helpful? Yes 2
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We celebrate you choose Melia Castilla Hotel both for business and leisure. It´s a really pleasure !! Thans so much for your kind comments. Let me suggest for your next time giving for a sight to UPTOWN lounge and restaurant, our new space on the hotel. Warmest regards, Javier Alcalde More

Zurich, Switzerland
Top Contributor
90 reviews 90 reviews
47 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel for business in Madrid. Good location and easy transfers from airport. Staff are friendly and efficient. Rooms are v good - was able to be on the 15th floor - The Level. That is perfect with place for breakfast too

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, Thanks so much for your recent visit to Meliá Castilla Hotel and for your kind comments. I´ll tell all the staff about your feelings and I´m we´ll go on working hard to offer nice experiences to guests. I hope to see you back soon and I´m sure you´ll enjoy our last changes at THE LEVEL service. Warmest regards,... More

London
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had inter-connecting rooms for a family trip, which also took in a game at Real Madrid, about a 15 minute walk from the hotel. It's being refurbished at the moment and the improvements are making it much more contemporary. Apart from that all you would expect, suitably luxurious, good service, pool (which was very cold!) and public parking below... More

Was this review helpful? Yes 1
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We are pleased you enjoyed your recent visit to Melia Castilla Hotel. We are glad that you enjoyed connecting rooms hired and the improvements that we have done this last months. Thank you very much for your kind comments and for giving us your high score. We´ll be glad to see you back at the hotel. Warmest regards.... More

New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stay here for business. The concierge level rooms include a buffet breakfast, light afternoon snacks, evening cocktails and light snacks on concierge level. Rooms are nice and clean. Staff is excellent. Wifi gets better with each visit. Safe area. Concierge level staff are fantastic and very helpful.

Was this review helpful? Yes 1
Javier_Alcalde, Manager Assistant at Melia Castilla, responded to this review

Dear customers, We are very pleased with your nice comments and for the very good description of our personalized service at The Level. We look forward to welcoming you back soon. More

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Additional Information about Melia Castilla

Address: C/ Capitan Haya 43, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
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Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla

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