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All 458 Madrid hotels

Melia Castilla

4.0 of 5 Hotel   |   C/ Capitan Haya 43, 28020 Madrid, Spain
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85%
Ranked #35 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
dpratas Lisbon, Portugal
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851 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Lisbon, Portugal
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for several times, both business and leisure. Very professional staff. Good location. Very good commodities. Very comfortable rooms,excellent room service. Wi-Fi and TV above expectation. Perfect location,

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Zurich, Switzerland
Top Contributor
86 reviews 86 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel for business in Madrid. Good location and easy transfers from airport. Staff are friendly and efficient. Rooms are v good - was able to be on the 15th floor - The Level. That is perfect with place for breakfast too

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London
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had inter-connecting rooms for a family trip, which also took in a game at Real Madrid, about a 15 minute walk from the hotel. It's being refurbished at the moment and the improvements are making it much more contemporary. Apart from that all you would expect, suitably luxurious, good service, pool (which was very cold!) and public parking below... More

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay here for business. The concierge level rooms include a buffet breakfast, light afternoon snacks, evening cocktails and light snacks on concierge level. Rooms are nice and clean. Staff is excellent. Wifi gets better with each visit. Safe area. Concierge level staff are fantastic and very helpful.

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Javier_Alcalde, Manager Assistant at Melia Castilla, responded to this review

Dear customers, We are very pleased with your nice comments and for the very good description of our personalized service at The Level. We look forward to welcoming you back soon. More

Derbyshire
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on business and whilst on some levels the hotel decor is not as modern as others locally but the room was extremely comfortable and the service was excellent. Plenty of options for food and drink locally and only a short walk from the metro (direct line from Airport). Will definitely try it again.

Was this review helpful? Yes 2
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Scott, Thanks so much for your kind comments, offering guest some important aspects of the hotel like trasnportation to the airport or distances and room experience. It´ll be a really pleasure see you back at The Melia Castilla and not only meet your expectations but improving them next time. Yours sincerelly, Javier Alcalde More

Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a great 1 + 5 days stay with interconnected rooms. The pool is a real treat in hot summer-Madrid. Our kids loved it! Restaurant Alboraya at the hotel is a very good, tradition spanish restaurant with famous paellas.

Was this review helpful? Yes 1
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, What a nice surprise reading your comments !! Thanks so much for your score. We really thinks that children and familys are very important for the hotel so that we offer the interconected room for this situations. Of course, we offer swiming pool for summer and children usually apreciate it. Thanks so much again and we hope to... More

2 reviews
4 of 5 stars Reviewed 5 weeks ago

A far cry from Melia Zaragoza, which I visited the week before. Room was great and spacious. Hotem ameneties were fabulous as well. Guy in the pool was rude though but didn't let him ruin the experience. Pool was good but too many saggy grannies in swimsuits

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Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Jerome, Thanks so much for your comments. We celebrate that you enjoyed our room and facilities and meet your expectations. We hope to see you back at The Melia Castilla. It´ll be a really pleasure. Yours sincerelly, Javier Alcalde More

Kent
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 27, 2014

This hotel has a deluxe marble style loby with comfortable rooms well furnished and perfectly insulated for sound + air con. The bathroom was large and well built. The pool is small, cold and surrounded by high-rise 14 floor business buildings but the sun gets in all afternoon, great for cooling off, but it's not the best setting. The location... More

Was this review helpful? Yes 1
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Kent, What a nice surprise your kind comments !! thanks so much for choosing us and hope to see you back again at The Melia Castilla. It´ll be a really pleasure. Yours sincerelly, Javier Alcalde More

New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

I've had very good luck with the Melia chain. It's one of those hotel chains you can book a room with and KNOW you'll be guaranteed, cleanliness and quality. The Melia Castilla is one of my favorites. The hotel is located near a very central subway line. Coming in from the airport it's a fast arrival. The hotel's Lobby Bar,... More

Was this review helpful? Yes 3
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Sandra, Thanks so much for you wonderful comments and you kind words. All the staff will feel proud of making you feel so confortable. As you said we are well connected to downtown and to the airport by subway. We offer a nice pool area to enjoy during the day for bathing in summertime and during the evening as... More

Buenos Aires, Argentina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

The hotel is not in downtown Madrid which is an advantage under my point of view and very well connected to it by bus or subway. It's a classic hotel with all the services you can think of and the courtesy and ability of a caring personnel. I was lucky to meet Mr. Magadan at the front desk who was... More

Was this review helpful? Yes 3
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Guest, Thanks so much for your kind comments and for scoring to Melia Castilla Hotel as high as possible. It´s really fantastic to meet your expectations and we´ll work with enthusiasm and energy to keep it cool. We hope to see you back soon. I´ll tell our staff about your comments. Yours sincerelly, Javier Alcalde. More

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Additional Information about Melia Castilla

Address: C/ Capitan Haya 43, 28020 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Castilla 4*
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Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Madrid #18 Family Hotel in Madrid #22 Romantic Hotel in Madrid #25 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
The Meliá Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartín train station and the Real Madrid Santiago Bernabéu football stadium, makes the Meliá Castilla the perfect choice for your visit to Madrid. ... more   less 
Number of rooms
915

Questions & Answers

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4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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