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Wellington Hotel

#34 of 453 Hotels in Madrid
Certificate of Excellence
Velazquez 8, 28001 Madrid, Spain
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Best prices for: 1 room 1 guest
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Wellington Hotel
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Wellington Hotel
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754 reviews from our community

Traveler rating
    395
    248
    71
    29
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Bakersfield, California
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are here now checking out tomorrow it is a very nice hotel. The staff is very friendly and helpful... Israel in the English bar has be a pleasure to visit. He has told us skit about Madrid. The hotel is not located in the middle of the party area. Which is nice as we see people like to stay... More 

Was this review helpful? Yes
Carlos S, Director de Relaciones con Clientes at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and consideration in sharing your experience in our hotel. We truly appreciate your kind words. We are pleased to hear you enjoyed the location, the comfort, as well as the installations and services provided. We are looking forward to welcoming you in the near future. Kind Regards. More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just an overnight stay for the Champions league quarter finals. Great location and has 2 good restaurants. The Basque restaurant is supposed to be great. Tried room service and the breakfast and both were great. Nice rooms. Overall excellent. Try the restaurant Eudlis opposite the hotel - it's fantastic food.

Was this review helpful? Yes
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and consideration in sharing your experience in our hotel. We truly appreciate your kind words. We are pleased to hear you enjoyed the location, the comfort, as well as the installations and services provided. Glad to hear you enjoyed the breakfast. We are looking forward to welcoming you in the near future. Kind... More 

Manchester, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

This was our least favourite hotel in Madrid. After travelling round spain we were really looking forward to staying here. However, the customer service was awful and there was an air of superiority amongst the staff. We stayed when madrid was very hot and arrived to check in in beach wear type clothes. Staff were rude and treated us like... More 

Was this review helpful? Yes
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and kindness in sharing your experience regarding our hotel. We apologize for any inconvenience you have suffered concerning your stay. Thanks for going into detail giving us feedback. We do appreciate it and take in into consideration. Kind Regards. More 

Top Contributor
74 reviews 74 reviews
24 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an old fashioned Eurpean establishment with class. Outstanding location. Nice and courteous service. The breakfast was the same everyday, no variation in hot offerings buffet. I respectfully beleve hotel is not worth what they charge in general, though.

Was this review helpful? Yes
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and kindness in sharing your experience regarding our hotel. We apologize for any inconvenience you have suffered concerning your stay. Thanks for going into detail giving us feedback. We do appreciate it and take in into consideration. Kind Regards. More 

Midlenmad
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perhaps rating this hotel too critically may be a bit unfair, as many aspects of staying there are positive. Its best aspect is its location, which is perhaps, the most ideal in Madrid. It is a moderate walk from the Prado Museum, and sits in the best neighborhood in the city - a neighborhood similar to Madison Avenue and 76th... More 

Was this review helpful? Yes 1
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and kindness in sharing your experience regarding our hotel. We apologize for any inconvenience you have suffered concerning your stay. Thanks for going into detail giving us feedback. We do appreciate it and take in into consideration. Glad to hear you could catch your flight just on time! Kind Regards. More 

Norwalk, Connecticut
1 review
2 of 5 stars Reviewed 4 weeks ago

Satisfied with the hotel itself. However after I got back to the US I discovered they had charged me an additional 5% for "exchange rate". I like to think what I sign for is what I pay for. Hotel was unwilling to do anything for me when I complained.

Was this review helpful? Yes
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and kindness in sharing your experience regarding our hotel. We apologize for any inconvenience you have suffered concerning your payment. Kind Regards. More 

Wheatley, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good hotel, well situated for the city. Plenty of excellent restaurants close by. The city centre is about 30 minutes walk but there is a convenient metro which takes you there in a few minutes. Hotel was clean, quiet and very attentive. The lounge is excellent and the gin and tonics even better. We did not eat in the... More 

Was this review helpful? Yes
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and consideration in sharing your experience in our hotel. We truly appreciate your kind words. We are pleased to hear you enjoyed the location, the comfort, as well as the installations and services provided. We are looking forward to welcoming you in the near future. Kind Regards. More 

Wicklow
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed for a night in November. The rooms are very nicely appointed with very nice amenities. Staff were friendly and helpful. The hotel is about 15/20 minute walk from the Prado through the Parque de Retiro.

Was this review helpful? Yes 1
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and consideration in sharing your experience in our hotel. We truly appreciate your kind words. We are pleased to hear you enjoyed the location, the comfort, as well as the installations and services provided. We are looking forward to welcoming you in the near future. Kind Regards. More 

glasgow, scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 8, 2015

Day 5 of a 6-day stay - if I don't do it now I'll forget once I get home ! Spent a long time selecting somewhere for our second visit to Madrid. Very pleased with the choice, especially the location. meters only from Retiro Metro which is on the 02 red line that heads west into the city centre. Only... More 

Was this review helpful? Yes 1
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and consideration in sharing your experience in our hotel, even during your stay! That is quite unique, we do agree with you on that! It is a pleasure you enjoyed your second stay in Madrid. It was wonderful that you were so lucky to enjoy a Spring weather at the beginning of March,... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 26, 2015

Wellington Hotel is in the "Beverly Hills" or the extremely nice and fancy part of Madrid. The service at the hotel was great and it served as a comfortable place to start our Spain vacation. It is near some restaurants and shops but it is not in the heart of Madrid but we found ourselves taking taxis everyday to get... More 

Was this review helpful? Yes 1
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review

Dear Guest, Thank you for your time and consideration in sharing your experience in our hotel. We truly appreciate your kind words. We are pleased to hear you enjoyed the location, the comfort, as well as the installations and services provided. It is a pleasure to have offered you a great start of your vacation! We are looking forward to... More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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