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All 453 Madrid hotels

Husa Serrano Royal Hotel

4.0 of 5
Marques De Villamejor 8, 28006 Madrid, Spain (Salamanca)
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Husa Serrano Royal Hotel
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Ranked #121 of 453 hotels in Madrid
Most recent review
5 of 5 stars Reviewed June 15, 2013
Robin S Reigate, United Kingdom
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54 reviews from our community

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Reigate, United Kingdom
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 15, 2013 NEW

For a week's stay in Madrid, we chose this hotel in an excellent location - quiet and residential, yet with plenty of good restaurants and cafes within easy walking distance. Best of all: its situation, being only a short distance from the city centre and on several bus and Metro routes. The reception staff were friendly, welcoming and helpful, and... More

Was this review helpful? Yes 1
California
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 1, 2013

Many Madrid hotel reviews warn guests about noise. This will never be a case at Husa Serrano Royal Hotel; it's on super-quiet side street in a quiet upscale neighborhood. My room was so quiet it was almost disconcerting. Rooms are nicely designed- simple and attractive. The floors are mopped daily and kept very clean. Other than daily cleaning, a front... More

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See 5 more reviews by Arashibi for Madrid
Senior Contributor
30 reviews 30 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2013

in my opinion the place is good to stay but 4 stars?? I don't think so! the rooms were average and no room service. However, staff was very nice and welcoming and the location was really nice as well.

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See 2 more reviews by Oswaldo F for Madrid
drymen
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2012

Found the hotel very good value for the money we paid. Room was clean and spacious and the sheets changed on a daily basis. Very large and clean bathroom although no heating. The one downside to the room it had NO kettle therefore unable to have tea or coffee in the room. The Hotel has no resturant only a small... More

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PPSRMADRID, Front Office Manager at Husa Serrano Royal Hotel, responded to this review
December 18, 2012

Dear Sirs, We are really happy you found the Hotel very good value and that you were satisfied with the room and with the cleaning. It is true we do not have a ketle in the room, but we have at the lobby complimentary coffe and tea from 23.00 to 07.00. Yours sincerely More

A TripAdvisor Member
5 of 5 stars Reviewed November 26, 2012

Excellente, regressaremos...My wife and I have been positively impressed by the level of services. for example the help to get the prem with our baby up and down the steep steps of access to the lobby and lifts area.

Review collected in partnership with Husa Hoteles

Was this review helpful? Yes 1
PPSRMADRID, Front Office Manager at Husa Serrano Royal Hotel, responded to this review
November 30, 2012

Dear Sirs, We are really happy you are thinking in coming back to our Hotel. We always try to do our best with the steps to get the lobby, the receptionist or the porter are always willing to help with the lugagge, prams or whatever. Many thanks More

Luxembourg City, Luxembourg
1 review
3 of 5 stars Reviewed September 13, 2012

Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late.

Review collected in partnership with Husa Hoteles

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PPSRMADRID, Front Office Manager at Husa Serrano Royal Hotel, responded to this review
September 17, 2012

Dear Sir, We regret you were not satisfied with the rate of our Hotel in your stay in September. We always try to offer the best rate according to the season of the year, and September is a high season period in Madrid. Regarding to the time we open the breakfast room is 07.30 AM. In any case, we have... More

Brighton, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2012

We stayed here in early July on a short city break. It is not, as other reviewers have pointed out, the most glamorous or luxurious or cutting-edge hotel in the wonderful city of Madrid, but it is clean, well-maintained, quiet (very unusual for this city!), and is a real bargain. We booked in advance (in May) through the central Husa... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2012 via mobile

The hotel was really lovely. Super value, location, cleanliness, and free wi-fi  service. The staff couldn't have been more helpful . Highly recommended !!!!!!

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Marbella, Spain
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 16, 2012

This is quite an old hotel which needs some changes. Rooms are very small and noisy! and not very clean, to be honest. It's true location is quite good and prices are very competitive but if you can afford a better place, don't stay here.

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See 2 more reviews by Tuer for Madrid
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2012

We just came back from our honey moon around Spain. In Madrid we spent a week, where we stayed in hotel Husa Serrano Royal. This was one of the best hotels we stayed for far. We loved the customer service and convenient location of this hotel. Hotel Husa is located in the center of the city what makes everything nearby.... More

Was this review helpful? Yes 1
 
 
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Additional Information about Husa Serrano Royal Hotel

Address: Marques De Villamejor 8, 28006 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Salamanca
Amenities:
Business Center Free High-Speed Internet Suites
Hotel Style:
Ranked #121 of 453 hotels in Madrid
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The four-star Hotel Serrano Royal is located in the Barrio de Salamanca, the most exclusive and elegant district in Madrid. Enjoy a quiet, safe hotel in the heart of Madrid that offers true relaxation.The Hotel Serrano Royal is in a privileged location between calle Serrano and the Paseo de la Castellana, next to the city's most exclusive designer boutiques and leading multinational businesses. The nearest metro station is Ruben Dario, which is just 300 metres from the Hotel. There are also numerous buses to the Paseo del Prado and Puerta del Sol. ... more   less 
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Husa Serrano Royal Hotel
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