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Hotel Serrano

4.0 of 5 Marques De Villamejor 8, 28006 Madrid, Spain (Formerly Husa Serrano Royal Hotel)
Best prices for: 1 room 1 guest
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40 reviews from our community

Traveler rating
    11
    15
    11
    1
    2
See reviews for
4
11
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Top Contributor
251 reviews 251 reviews
110 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights in a business trip end of september beginning of october.. Not a bad hotel. Location wise not the best for the convention centre however that was our fault! Nice staff who try to speak english again not their fault but ours. Small elevator. Large room with balcony around, big bathroom. Bed was ridiculously hard however... More 

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Belfast, United Kingdom
Top Contributor
81 reviews 81 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

Madrid was very busy during my visit and this hotel was able to fulfil our booking requirements. It is situated in a narrow side street and has little in the way of facilities. The lobby area is tiny with only 3 or 4 seats. The small breakfast room doubles as the bar, and in the evenings it has a rather... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2014

Nothing to complain about. Great location. Nice, clean and comfortable room. Large variety of thing for breakfast. Metro, buses and nice restaurants nearby. I travelled alone and went around safely at night.

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Gateshead, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 8, 2014

Arrived at the hotel, checked in and went to my room, nobody offered to help me with my heavy suitcase, which I was obviously struggling with. When I got to my room, the smell of cigarette smoke was overbearing, both in the bathroom and in the bedroom. I went back to reception to ask to be moved to another room,... More 

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Malibu, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2014

If you like to camp on the floor or a wooden plank bed, then this one is for you. I give it one star because it is an enclosed space in a nice area. Other than that, don't feel bad that they didn't give you your wake up call. You don't miss anything by missing this breakfast. The coffee is... More 

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Jersey City, New Jersey
Top Contributor
98 reviews 98 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 30, 2014

very nice modern hotel located in the high end Salmanca district right off calle serrrano and around the corner from the hotel villa magna. very spacious quiet rooms, very well appointed with comfortable beds flat screen tv large bathroom etc. Very inexpensive for what you get. I stayed here for 3 nights for less than one night in a comparable... More 

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Senior Contributor
48 reviews 48 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 28, 2014

For the last 15 years, the Serrano has been our hotel in Madrid. Although it may seem to some travelers old fashioned and perhaps not as fashionable as others in the Salamanca quarter, the room space, cleanliness and always friendly service, as well as the value and location are the best we've found in Madrid when one is planning a... More 

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Madrid
1 review
4 of 5 stars Reviewed November 28, 2013

A simple hotel without great luxury, with everything you need, without spoiling anything missing, very good service, and very good value. A fully satisfactory experience: likely to repeat highly recommended

Review collected in partnership with Easytobook.com

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Barcelona, Spain
Top Contributor
71 reviews 71 reviews
48 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 27, 2013

The is an old-fashion hotel with refurbished rooms in a vintage style. Rooms are comfortable and big enough; toilets definitely need some reforms. But overall this is a good place to stay for a few days. The restaurant reminds me a 60s restaurant with those tacky chairs and curtains, but breakfast has a wide variety of options and food is... More 

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Reigate, United Kingdom
Top Contributor
116 reviews 116 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 15, 2013

For a week's stay in Madrid, we chose this hotel in an excellent location - quiet and residential, yet with plenty of good restaurants and cafes within easy walking distance. Best of all: its situation, being only a short distance from the city centre and on several bus and Metro routes. The reception staff were friendly, welcoming and helpful, and... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Serrano

Address: Marques De Villamejor 8, 28006 Madrid, Spain (Formerly Husa Serrano Royal Hotel)
Location: Spain > Community of Madrid > Madrid > Salamanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Serrano 4*
Number of rooms: 34
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Hotel Style:
#150 Luxury Hotel in Madrid

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