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TRYP Madrid Plaza Espana

#255 of 446 Hotels in Madrid
GreenLeadersSilver level
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Gran Via 74, 28013 Madrid, Spain (Formerly Tryp Madrid Menfis Hotel)
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1 room 1 adult
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TRYP Madrid Plaza Espana
TRYP Madrid Plaza Espana
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629 Reviews from our TripAdvisor Community

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Wonderful place to stay in Madrid CBD area. The view was beautiful Close to shops, restaurants and museums Staff was great and helpful Room size and view were fantastic and a joy to stay in I will be back to stay as I loved the hotel and particularly the room

Review collected in partnership with Meliá Hotels International

Helpful?
Thank tonyag976
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear tonyag976, First of all, I would like to thank you the nice comments and score that you have given us. We are delighted to know that you have enjoyed your stay at the Hotel TRYP Madrid Plaza España and that you have liked the location, the attention of the staff and the room. We would like to greet you... More 

Cairo, Egypt
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel with good location very near to Grand via the most important street in Madrid The room is average but need some maintance The breakfast is great specially the bakery But it's a little bit over price

Helpful?
Thank Ahmedabbas1
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear Ahmedabbas1, First of all, I would like to thank you for your comments. They are very useful for us in order to improve. We are delighted that you have liked the location of the hotel, as well as the breakfast. In reference to the maintenance, I am glad to inform you that an investment proposal has been approved. We... More 

Weston, Florida
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 28, 2015

But all in all, it was an adequate place. We stayed there 6 nights and upon arrival they told me they had upgraded our room. The lobby needs some work, the pictures look better than it actually is, but the room they gave us was large and had a terrace facing the rear of the hotel with a nice vista... More 

Helpful?
Thank Cary K
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear Cary K, First of all, I would like to thank you the time that you have spent writing these useful comments for us. In addition, we are delighted that you have enjoyed your room at the Hotel TRYP Madrid Plaza España. Moreover, I would like to assure you that we will very much bear in mind your comments in... More 

Wakefield
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 23, 2015

I was a little disappointed in this hotel. First of all, it was difficult to find the entrance as it was covered in scaffolding - there is another TRYP hotel a few doors along which also caused confusion. The room was comfortable and had free wifi, but the view was obliterated by advertising banners covering the scaffolding. The mini bar... More 

Helpful?
Thank justamumWakefield
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear justamumWakefield, First of all, I would like to thank you for your time and comments. Concerning the building works, I would like to inform you that they belong to the Technique Inspection of Buildings of the Town Hall of Madrid. This is the reason why we have been forced to remodel the building in the time and form authorized... More 

Nottingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 15, 2015

Went as a family of 4 to see our sons beloved Atletico Madrid vs Barcelona. Booked this hotel as I got a great family room price and it looked not too far from the Vincente Calderon. Only 2 nights and soon realised we'd picked a fab location. Hotel staff were helpful and the room, although dark, was spacious and comfortable.... More 

Helpful?
3 Thank melz78
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear melz78, First of all, many thanks for your nice comments. We are delighted to know that you and your family have enjoyed your stay at the Hotel TRYP Madrid Plaza España. There is no better motivation for us. We are looking forward to greeting you again soon. Yours faithfully, More 

Perth, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 11, 2015

I was very disappointed with this Hotel. When we arrived the reception the impression was a very cluttered area and the man at the counter seemed a bit stressed. There was a lot of cases behind the reception desk indicating that there were lots of guided tours. Our first standard room on the 4th floor was an internal room, so... More 

Helpful?
Thank BJLogue
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear BJLogue, First of all, many thanks for your comments, as they help us in order to improve. We would like to assure you that we will take into account all your comments and that we will work hard in order to improve. We are really sorry that we have not met your expectations this time. Nevertheless, we would be... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 5, 2015

We booked a premium room which based on their web site's description and pictures should be fairly roomy with a sitting area and desk. When we arrived, we were given a room that did not quite match the description. It was small and dirty. Its only redeeming value was that it was at the top floor and had a large... More 

Helpful?
2 Thank rx2-ong-yvr
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear Rino O, First of all, I would like to thank you for writing this comments, as they are really useful for us. Moreover, I would like to express my sincerest apologies for the inconveniences that you have mentioned. I assure you that we will take them into account and that we will work hard in order to make your... More 

San Jose, Costa Rica
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 19, 2015

4 night stay: Curtains falling off hooks, broken lock on balcony door, balcony was full of cigarette butts along with a female's dirty "pantie". Immediately complained and only "pantie" was removed. Front desk stated it was best to make additional reservations using lobby computer. They then charged 4 euros per 15 minute usage. Planed to return for a another 3... More 

Helpful?
1 Thank JohnLee2571
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear JohnLee2571, First of all, I would like to offer you my most sincere apologies for the inconveniences that you have explained. Moreover, we would like to inform you that we would work hard and we will try all our best in order to improve. In addition, we would like to transmit our illusion for greeting you again, so that... More 

Guatemala
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 14, 2015

Hotel is unaccesible if handicaped I am not but getting your luggagein is a huge struggle. I got a premium room, big for Madrid standars, no view of Gran Via, no room has it. Big budweiser ad covers all front of Hotel. Breakfast Buffet is good. Rooms very clean and confortable. Staff not so helpful or polite.

Helpful?
1 Thank waterman01
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear Waterman01, First of all, thank you very much for your comments. We will take them into account in order to improve. In addition, we are really sorry that your perception has not been good this time. Moreover, we would like to inform you that even though we failed this time, we will work even more so that we can... More 

New Hyde Park, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 3, 2015

The location is very good, my family and I were able to walk everywhere without needing metro or taxi even once. That said, travellers need to be aware of some issues: 1) the hotel is under construction, while the construction itself was over, the scaffolding still completely covered the building. The hotel website had no information on this, so imagine... More 

Helpful?
2 Thank natasha0428
JOAQUIN G, E-Guest Experience at TRYP Madrid Plaza Espana, responded to this review

Dear Natasha04, First of all, thank you for your comments, as we will take them into account in order to improve. Currently, as we are located in an historic building of the city center, the Town Hall of Madrid has required us to restore it. In addition, from now on, we will inform beforehand that our guests can have a... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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