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All 458 Madrid hotels

Husa Chamartin

4.0 of 5 Hotel   |   Augustin de Foxa s/n, 28036 Madrid, Spain
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Husa Chamartin
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Ranked #364 of 458 hotels in Madrid
A recent review
3 of 5 stars Reviewed July 17, 2014
Skrause90 Socorro, New Mexico
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451 people have reviewed this hotel

Traveler rating
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Socorro, New Mexico
2 reviews
3 of 5 stars Reviewed July 17, 2014

Husa Chamartin is right on top of the Chamartin train station and metro station. I don't think we could have asked for a better location as tourists. Every day, we took the metro into the city center to go shopping and see sights. It's easy to get anywhere from this hotel. The price is cheap, so we weren't expecting a... More

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Leawood, Kansas
Top Contributor
144 reviews 144 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 4, 2014

This hotel was in the perfect location for me in Madrid. It is located at the Charmartin Train Station. Stayed here 1 night before going to Leon by train to start the Camino to Santiago de Compestela. Then 2 1/2 weeks later stayed another 2 nights after the Camino, to do day trips from Madrid. The reason I chose this... More

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear guest, Thank you so much for your kindly comments. We have taken note about it. It is great for us knowing that our location was useful for you. We are very pleasant that you will chose again for your future visit to Madrid. Thank you for trust in Husa Chamartin Hotel. Regards, More

Worthing, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2014

This hotel is ideal for folk wanting to explore the city and just want somewhere to sleep. It's clean and extremely convenient for the metro as the tube station is right next door. It's only about a fifteen minute trip to get into the centre of Madrid by metro and only cost a couple of euros. I wouldn't advise anyone... More

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear guest, It is pleasant for us to know that our location was useful during your stay and for your visit in Madrid. Thank you for spend some minutes in sharing your comments in this web. We hope receiving you next time. Regards, More

Livingston, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

Cannot understand the negative reviews that this hotel has received, my wife and I have just returned home after a very pleasant stay at the chamartin hotel, we found the staff very helpful, the room was spotless and the maids changed the bed linen and towels daily, the breakfast was good and staff very attentive in breakfast room, the plus... More

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear May, Thank you so muchar for your kindly comments. It is pleasant for us know that you have enjoyed our hotel. We will transmit your great opinions to our staff. We will hope welcome you and your wife soon to our hotel. Regards,. More

Oxford, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 25, 2014

Staff at reception paid more attention to each other than to me on arrival. I think more training is needed in welcoming people as it sets the standard! However I thought my room was nice & large & well furnished with a clean bathroom. Breakfast was varied & good. The bar & restaurant staff were hard working and kind to... More

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear guest, First of all, thank you for share your experience in our hotel with rest Tripadvisor user. We have taken note about your opions. It is fantastic know that you liked our breakfast buffet and snak bar. Thank you again and remember that we always be pleasant in receiving soon. Regards, More

Hemel Hempstead, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 24, 2014

Me and my partner stayed at this hotel for a week early in June and booked through Easyjet holidays. I'd already used Tripadvisor reviews to test the hotel and see what I might be expecting- my expectations were fairly low but we didn't plan to spend much time in the room anyway. When we arrived and the minibus pulled up... More

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear guest, Thank you so much for spending some minutes commenting your experience in our hotel. It is great for us know that we solved your inconvenience in your room and that our personal was helpful with you. Regards and thank you again for your kindly comments. More

Middlesbrough, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 15, 2014 via mobile

Went for a business trip and glad o wasn't paying. No pool or areas to unwind apart from one chair which looked like a torture machine in a small box and was 8 euro for 20 min.All seating was broken no springs or padding left. Food was 12 for a ham sandwich and 4 euro for half a beer. Rooms... More

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear Adam, First of all, thank you for your time, It is pleasant for us receiving our guest opinions. I suppose that you mean our stall relax, it is a place where you could take some minutes calm, some our guest use this service to relax after a busy day. It is pleasant know that our location was useful for... More

North west
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 12, 2014 via mobile

Simply the worst hotel I have stayed in. Where to start, a bad throw back to the 70's with chipwood magnolia paper, thread bare carpets stained and full of cigarette burns. Brown water coming from the bath, chipped bathroom tiles, stained bath and mould in the tile grouting. Only 2 working lifts which are a nightmare to work and waiting... More

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear Amber, First of all, sorry if hotel had not cover your expectative. It would be useful for us know in which room had you been allocate to check all this points and improve our facilities. I have to inform you that our hotel has central air condition in all our rooms and areas. Nevertheless, sorry if have caused any... More

Seattle, Washington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 1, 2014

Hotel is not 4-star, but closer to 1-2 stars. The lobby feels like a train station lobby that's seen much better days--old furniture that is uncomfortable. The hotel location is in a sterile part of the city that does not invite exploration. We were already starting to feel uneasy then went to elevator, which was a bit tricky to operate.... More

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear guest, First of all, thank you for comments. We are sorry to know that we do not have cover your expectatives and we will take note about it to continue improve our service and facilities. Thank you again for your time. Regards, More

Nottingham, United Kingdom
Top Contributor
63 reviews 63 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 26, 2014

Booked this hotel on a value "secret hotel" deal. Paid a low price and to be honest once I checked the reviews of the hotel I was nervous. Having stayed there actually I was pleasantly surprised and more than happy with the stay. On positives, the location is good - next to chamartin mainline and metro so going into the... More

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review

Dear guest, Thank you so much for your kindly comments. It is pleasant for us that you have the chanced to check for yourself our facilities and service. We hope welcome you soon. Regards, More

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Additional Information about Husa Chamartin

Address: Augustin de Foxa s/n, 28036 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Husa Chamartin 4*
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Also Known As:
Husa Chamartin Madrid
Husa Chamartin Hotel Madrid

190 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#176 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Located in the Chamartin Railway Station, the geographical centre of communications with Spain and the rest of Europe. Located only 10 minutes from the International Airport and 5 minutes of the new Madrid Convention Hall. 353 rooms and 18 suites with complete bathroom facilities, colour satellite TV, direct-dial telephone . wi fi, air-conditioning, music, mini-bar and safe deposit box. Convention rooms with capacity for 20 to 550 people. ... more   less 
Number of rooms
378

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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