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Hotel Chamartin

Augustin de Foxa s/n, 28036 Madrid, Spain (Formerly Husa Chamartin)
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Hotel Chamartin
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Ranked #346 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 3 weeks ago
RolandoB219 Manila, Philippines
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the day of beatification of Bishop Alvaro del Portillo we transferred hotels to Chamartin because it would nearer to Vadebebas where the rites would be held. What is going for Chamartin is its location. The hotel has very spacious bedrooms, working WiFi, air-conditioner, shower and toilette facilities. Although drapes and furnishing are somewhat dated, it can be easily offset... More 

Was this review helpful? Yes
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear RolandoB2, Thank you for sharing your kindly comments. We are pleasant to know that you had a nice stay during last September, from then hotel has been renovated, so if you came back to Madrid, it would be fantastic that stay again with us and could check it. Regards, More 

mumbai
Level Contributor
143 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spacious rooms, great location next to the train station , superb breakfast and friendly staff .... what more can you ask. If you want to go to downtown you can either take the train to Sol or the bus or underground. Takes max 10 minutes to reach and trains operate till 1.30am The showers in this hotel are really good... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Anjudesai, Thank you for your fantastic comments. It is wonderful for us to know that you have enjoyed our breakfast buffet and that our location was useful for you. We let know your kindly comments rest hotel staff. We hope welcome you soon. Regards, More 

Madrid
Level Contributor
142 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed June 22, 2015

This hotel is very convenient for trains and airport. There has been a recent change of management (it is currently called Weare Chamartin), so service quality has improved and some common areas and rooms have been updated. Even if this is a train station, the area around it is safer and not as noisy as the City Centre.

Was this review helpful? Yes 2
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Ropongi, We are really pleasant to know that you like our improvements. It is great for us know that our location and conection was useful for you during your stay. We hope welcome you soon. Regards, More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

The Hotel Chamartin is quite lovely. The rooms are modern and the bathroom has a bidet with a spacious bathroom. The staff is also very accommodating. My only complaints are that unfortunately I do not speak Spanish therefore, it is difficult to comprehend the automatic dial selection that answers when you try to get a hold of reception. The air... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Llogansleepyhead It is brillant for us reading your nice comments. We are really happy to know that you liked our renovated rooms and bathroom. We are working on improving our service so we take note about your important comments. We hope welcome you soon. Regards, More 

Tucson, Arizona
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 15, 2015

The rooms are clean, but in need of upgrade; especially in the bathrooms. Minimal outlets in room (1 in bathroom, 1 in room). Rooms appear very worn and dated. I would have rated this property lower if not for the the following: the lobby is very modern and well appointed, as well as the eating area. Breakfast is very good... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Rhonda A, Thank you for you kindly comments. It is great for us know that our breakfast buffet likes you. I would like take this oportunity to inform you that we are working in renovating our facilities. We would be pleasant in welcoming you soon. Regards, More 

A TripAdvisor Member
1 of 5 stars Reviewed June 13, 2015

Reception and lobby is a little dated, rooms are as well. Mold and mildew in the bathroom, carpet dirty and worn. Staff was professional and services were decent. For the price highly recommend looking elsewhere.

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear guest, Thank you so much for spend some minutes commenting your stay. We will let know rest staff of the hotel your kindly opinion. It is pleasant for us let you know that we are working hard in renovate our facilities and services. It would be fantastic you can see next time you will visit Madrid. Regards, More 

Travelers are raving about these Madrid hotels

Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 4, 2015

This hotel would have been great, but was going through some remodelling at the time of our visit. I was slightly disappointed in the fact that some rooms were more modern than others but were the same price. Felt like to was look of the draw. The food in the restaurant is basic and over priced. However this hotel is... More 

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CRMCHAMARTIN, Guest Relations Manager at Hotel Chamartin, responded to this review

Dear Connor B, Thank you for your kindly comments. We are pleasant to know that our location and excellent connections was useful for you. I take this oportunity to let you know that shortly we will have finished our renovation. We hope next time you will visit us, you could you check it. Regards, More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

Good value for money,near to the train station,near to the metro station,a quiet place...good prices...a nice and big buffet for the breakfast...the stuff must understand and speak english for easier communication....

Was this review helpful? Yes 1
CRMCHAMARTIN, Guest Relations Manager at Hotel Chamartin, responded to this review

Thank Giorgos N for spending few minutes sharing your expereince in our hotel. It is fantastic for us to know that you have enjoed our breakfast buffet. It would be great for us welcome you soon. Regards, More 

Bruxelles
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 23, 2015

Positive : Well located (train and metro nearby), competitive price. Negative : personnel at check in need to improve in terms of efficiency (all look new to the role), less than average condition of facilities. All in all, good value for money.

Was this review helpful? Yes
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear CavolinoB, Thank you for kindly comments we have taken note about it. These are very important for our continue improvement process. We hope welcome you soon. Regards, More 

Vitoria-Gasteiz, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2015

I needed to take a train early in the morning and that's why I booked this hotel. Rooms need a refurbishing urgently. Can't believe it still holds 4 stars. Bathroom... doors... corridors... they give an extremely poor impression. PS 12€ for the breakfast is also a joke...

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Sergio M, First of all, thank you for expend some minutes commenting your stay. I am pleasant to take this oportunity to let you know that we are working in a renovation and soon you can check our improvement, we hope welcome you soon and you could check it. Regards, More 

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