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Hotel Chamartin

Augustin de Foxa s/n, 28036 Madrid, Spain (Formerly Husa Chamartin)
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Hotel Chamartin
Best prices for: 1 room 1 guest
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Ranked #348 of 453 Hotels in Madrid
A recent review
3 of 5 stars reviewed 1 week ago
tvidya Bangkok, Thailand
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596 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vitoria-Gasteiz, Spain
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I needed to take a train early in the morning and that's why I booked this hotel. Rooms need a refurbishing urgently. Can't believe it still holds 4 stars. Bathroom... doors... corridors... they give an extremely poor impression. PS 12€ for the breakfast is also a joke...

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Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

As a group of friends, we stayed 3 nights at this hotel last week. The first night was quite OK as the room was newly renovated although there was no air-conditioned (which mean that you have to open window and of course the noise). Then we went to other cities for a couple of days and came back to stay... More 

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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having booked this hotel on a third party I have to say I was impressed by the photos and everything it had to offer but when we got there it was a different story. Having arrived at 12, we had to wait in a queue for 20 mins before getting seen too now it was busy to be fair but... More 

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CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Burkeysbabe, Thank you for spending some minutes commenting your stay. Please accept our appologies, if we had cause any inconvenience during your stay and if we had not cover your expectatives at first time. I am pleasant to know that finally my workmate could solve it and you liked our renovation. We are working in improve our facilities and... More 

Denver
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Hotel sits right above the Chamartin train station, which is the only thing it has going for it. There are some many nice places to stay in Madrid and with the metro and train system it is never a problem getting around. The hotel was very clean, it is just old and worn out. The noise form the train... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Jason, Thank you for your comments. We have taken nota about it for our improvements. We are working in a renovation and it is very important for us. We trust in you will give us other oportunity and we could receive you soon and could check out improvement. Regards, More 

Sydney, Australia
Top Contributor
164 reviews 164 reviews
70 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It's just above the Chamartin train station which makes it a great spot if you are catching a train. You can use the metro too - it's about 40 minutes from the airport with one change. Getting into to heart of the city is easy and very much recommended. Rooms are a good size, checkin and out efficient, the bathrooms... More 

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CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Peter, Thank you so muh for your kindly comments. It is so really great for us know that you have enjoyed our breakfast buffet ad your stay. I would like take this oportunity to let you know best way to arrive to airport from Hotel. Best option to arrive is taking Cercanias line C-1, it is only 15 minutes.... More 

London, United Kingdom
Top Contributor
96 reviews 96 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 8, 2015

I have stayed here a couple of times when I need to get an early train from Chamartín Station as location is very convenient. Rooms are basic (bed very uncomfortable) and too dated but clean. WiFi works ok During my last visit on 29th March I checked in by 10pm and when I got to the room it was boiling... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Marta, Thank you for spend some minutes commenting your stay, we have take note about it to continue imporve our services. We hope welcome you soon. Regards, More 

South Florida, Florida
Top Contributor
52 reviews 52 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 3, 2015

Stayed at this hotel as part of a large tour group. Location was pretty close to city center and only 2 stops from Real Madrid stadium, Santiago Bernabeu. The beds were horrible, unless you like sleeping on top of a pool table with a slice of a pillow under your head. Other than that, the room was basic, but clean,... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear guest, Thank you so much for your kindly comments. We have taken about it to improve our service. We are really happy to know that you have enjoyed our breakfast buffet. We hope welcome you soon. Regards, More 

Estonia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 31, 2015

Negative: Hotel was full of school-kinds, who ran around at night and had meetings in corridor. It felt like sleeping in a metro. Hotel staff did not much care about this noise. I had no hot water on the last morning and when I called to reception the call was not answered/ hanged up without answering. I had to shower... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Kadri, Thank you for commenting your stay in our hotel. Please accept our appologies if we have caused inconvenience. We had promblem with water that fortunatly in this moment is solved. We hope that you give us a new oportunity and you could enjoy your stay. Regards, More 

Travelers are raving about these Madrid hotels

bexhill
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 26, 2015

i stayed here for a week in march 2015, using it as a base to see madrid and some of its surrounding attractions.the hotel is situated in the north of the city, next to chamartin station, about 20 minutes on the metro from the city centre. to some people, that might seem like rather a long way out, but it... More 

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Hotel Chamartin, responded to this review

Dear Marissa, Thank you for your kindly comments, it is fantastic for us know that you have enjoyed your stay in Weare Chamartin, and our location was helpful to you to visit our nice city and the most intested places closer to Madrid. I would like to inform you that if you use Cercanias train, C-3 and C-4 lines in... More 

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Amenities