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Petit Palace Londres

Galdo 2, 28013 Madrid, Spain
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Petit Palace Londres
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Petit Palace Londres
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345 reviews from our community

Traveler rating
    55
    159
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    37
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights. It was in a great location, just a couple of minutes from the Puerta del Sol and other major sites. The room met all basic requirements: it was clean, well maintained, secure, and the Wi-Fi worked well. Other than that, it was "no frills", but that was fine with us. The staff... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2015

We stayed in this hotel for 5 nights for a city break in Madrid. It would be difficult to beat the location as there is only a minute or two walk to the Puerta del Sol. and since most attractions are rather central, this is an excellent location. The rooms were acceptable without being anything special. Acceptable would be the... More 

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Victoria
Contributor
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 14, 2015

Location location location. Very good value. Breakfast and wifi included. We were there for four nights. Lots of restaurant choices nearby. Felt very safe in the neighbourhood. One block from Puerto de Sol, between two pedestrian walking streets and 1/2 block from El Corte Ingles department store and metro station. Front desk staff were happy and helpful. Bed was firm... More 

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Pilar M, Front Office Manager at Petit Palace Londres, responded to this review

Dear VictoriaColwood, thank you very much for taking the time needed in publish your rating and review about our hotel. As you well say, our location is perfect to enjoy the city, in a secure área and plenty of restaurants, shops etc. We hope to welcome you back very soon! Best regards! Pilar Mendoza Front Desk Manager lon@petitpalace.com More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2015

Great hotel, value for money and the best location ever. I definitely recommend the hotel for anyone visiting Madrid. I did some advertising within my group of friends about it. I am looking forward to return at anytime. I visited the hotel on May 2012, therefore ignore the visited date displayed here.

Was this review helpful? Yes 2
Pilar M, Front Office Manager at Petit Palace Londres, responded to this review

Dear Tony101010101010, thank you very much for your rating and review. we are very glad to know that you have enjoyed your stay with us, and we hope to see you son back! Best regards, Pilar Mendoza Front Desk Manager lon@petitpalace.com More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2015

Booked this hotel for that shear fact that its right bang in the centre of the city, you can't get lost, you'll always find something to eat and lots of shopping too! Hubby and I got to our hotel first 2 days before the rest of the family, 8 more. Used my phone map to get from the airport to... More 

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Pilar M, Director de Recepción at Petit Palace Londres, responded to this review

Dear Fatiha: Thank you very much for your good review about our hotel. We are glad to know that you and your family enjoyed your stay thanks to our location and our services like free wifi, clean and breakfast. We will inform to all our staff about your satisfaction. We work hard everyday to get it. Thank you very much... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2015

We stayed here for four nights whilst on a city Break in Madrid... It was perfect! Its right in the middle of the hustle and bustle and our room looked over the main drag so it was great for people watching after an evening out in the city... The hotel is placed dead centre in the middle of madrid so... More 

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Pilar M, Director de Recepción at Petit Palace Londres, responded to this review

Dear guest: Thank your for taking time to share your feedback. We are gladd to know that you enjoyed your stay in our hotel by our location, clean, free wifi. and buffet breakfast on the terrace. It is a pleasure for us to know that you are going to recommend us. Hope to see you back very soon. Best regards. More 

Community of Madrid, Spain
1 review
2 of 5 stars Reviewed February 11, 2015

Stayed for one night on a business trip, they made a generic hotel and didn't bother to maintain it. The first room I got was dirty (and I am not difficult) but I had to ask for a change. In the second one (here I am while writing) the TV doesn't work and the place is looking run down. To... More 

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Pilar M, Director General at Petit Palace Londres, responded to this review

Dear guest: Thank you for taking your time to share your feedback. We regret so much that you didn´t enjoy your stay as you waited. Let me apoligize for giving a room was not clean. Hope you know understand that it was a human error and we solved it immediately. Similary we had solved the problema with TV. As you... More 

Mumbai (Bombay), India
Top Contributor
82 reviews 82 reviews
58 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed February 5, 2015

This one is right there - in the heart of the Madrid City Center!....and if you are on one of those touristic visits, you could not ask for a better location to stay in. The property itself is a tad disappointing though once you enter in. It has one of those quaint old lifts, super small rooms, with even smaller... More 

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Pilar M, Director de Recepción at Petit Palace Londres, responded to this review

Dear guest: Thank you for taking your time to share your review. We are glad to know that you enjoyed for our location on the downtown althoug we regret that your experience was dissapointing because of the size of the room. For next times, let me inform you that there are several kinds of rooms in the hotel. Petit rooms... More 

Malaga, Spain
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 13, 2014

This hotel could not be in a better location, but unfortunately the bathroom was really in need of some serious upgrading the door only closed if you put all your weight behind it. I think where the shower had leaked its swollen the wood. The actual shower didnt work properly only the hand held part for washing hair. The rest... More 

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petitpalacelondres, Director de Recepción at Petit Palace Londres, responded to this review

Dear Patricia: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We regret not having received this information during your stay and of course you had changed their room Anyway, we will consider your comments about the bathroom,... More 

LIVERPOOL
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

If it's a central location your looking for nice and clean then this does the job. Nice friendly staff in check in. Basic rooms but clean, good value as location was everything for us.five mins walk from main square and walking distance to Main Streets and attractions. Nothing fancy about this place but this was exactly what we needed so... More 

Was this review helpful? Yes 1
petitpalacelondres, Director de Recepción at Petit Palace Londres, responded to this review

Dear guest: Thank you very much for your rating and review. We are very glad to know that you have enjoyed the city thanks to our great location. It is a pleasure for us to know that the service you received by de staff was good. We will continue to work to keep it that way. We hope to see... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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