We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Osuna Hotel

Luis De La Mata 18, 28042 Madrid, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Osuna Hotel
Professional photos View all
Browse nearby
Osuna Hotel
Osuna Hotel
Osuna Hotel
Write a Review

292 reviews from our community

Traveler rating
    27
    72
    91
    49
    53
See reviews for
51
74
26
90
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (70)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (58)
All months
Lisbon, Portugal
Contributor
17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Been there for the FITUR 2015 fair and I was very disappointed. Just stayed for one night but the hotel is not a 4 star, definitely. The room is not properly maintained, everything is very poor, specially the carpet. The bathroom was not good as there was not some (at least) shampoo and some hand soap. Breakfast was a disaster,... More 

Was this review helpful? Yes
Herts, UK
Top Contributor
133 reviews 133 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 19, 2015

A free shuttle bus from the airport brought us to this quiet hotel in a residential area, about ten minutes walk from a metro station into the city centre. The annexe had large rooms, but was a little way away from the hotel, and no help was offered with our luggage. Breakfast was only average, and it's probably more suitable... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

Stayed for 4 nights. The staff were very nice especially the bar and restaurant staff. I had a room near the reception so i got free fast wifi! The only slight problem are the rooms, they are hot with a slight odour. TheTV was very old fashioned (prisons have better TVs) and sink was leaking in room 53. Overall, it... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
4 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed March 15, 2015

A strange hotel.. Check in was painful! No introduction to the hotels facilities were provided - with only a simple 'turn left out of the front door' to find our rooms. Pool looked inviting - but the building nearby looked run-down and in need of repair. The accommodation blocks around the pool, and running towards the more modern three storey... More 

Was this review helpful? Yes
Nottingham
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed March 14, 2015

This hotel needs an update! Previous comments about the poor check in service proved true for my colleagues who arrived the day before but I was fortunate to have an efficient experience. The rooms are a fair size but need an update. WiFi did not reach the large 3 story block of rooms at the far end of the property... More 

Was this review helpful? Yes
NuriaCHH, Departamento Comercial at Osuna Hotel, responded to this review

Dear Guest, We would like to thank you for your remarks. We will take into account your recommendations and we will continue working hard in order to achieve our main target: incredible experiences for our guests and cover their needs at 100% . Hope to see you soon Kind Regards, Sales Department More 

Novosibirsk Oblast, Russia
1 review
5 of 5 stars Reviewed March 11, 2015

Very comfortable surrounding, affordable price, excellent service, convenient location (close to airport, metro station), free transfer from and to airport and IFEMA, hotel personnels are quite helpful!!

Was this review helpful? Yes
NuriaCHH, Departamento Comercial at Osuna Hotel, responded to this review

Dear Guest, Thank you so much for this lovely review. You, ve described perfectly what Osuna Hotel is : excellent location between airport and IFEMA with 24 hours free shuttle service for both places, nice staff , comfortable rooms and good value.We feel very happy when our guests were happy! We would love to see you again in our hotel... More 

Provence
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 6, 2015

The Hotel is Motel style as bedrooms are across courtyard from main building . I found the all facilities very clean, which for most guests is requirement number one. There is a pick up service to and from the Airport, about 10 minutes away that operates 24/7. The dining room remains open until 10.30pm and Bar till food later. The... More 

Was this review helpful? Yes
NuriaCHH, Departamento Comercial at Osuna Hotel, responded to this review

Dear Guest, We really appreciate your comments.As you mention, this hotel is a perfect option to stay in the nearby of airport d at great deals. Very good for value. On behalf of all the team of CHH Hotels THANKS!! Looking forward to seeing you soon. Kind Regards, Sales Department More 

Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 4, 2015

I recently stayed two nights here on business (attending FITUR at IFEMA) and generally agree with the comments made by Philippa A of the UK back in October, but with the following three exceptions: I had free wi-fi in my room, so the hotel’s comment about it being provided “in the near future” seems to have been implemented - and... More 

Was this review helpful? Yes
NuriaCHH, Departamento Comercial at Osuna Hotel, responded to this review

Dear Neil, Thank you very much for your comments. we really apppreciate your time describing your visit at Osuna Hotel. Our main aim is to get your stay an unforgettable experience. Therefore, we feel proud of have got it this time. As you mentioned, the hotel is located between Ifema and airport and easily connected to city center by metro.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2014

This hotel is ideally situated if you are attending a fair at Madrid's IFEMA and are on a budget. It is located in a residential area so nothing going on within walking distance except a huge Corte Ingles close by (10mns) They have a courtesy bus to and from the airport as well as to and from the exhibition centre... More 

Was this review helpful? Yes 1
NuriaCHH, Departamento Comercial at Osuna Hotel, responded to this review

Dear Philippe, Thanks a lot for your remarks.Osuna Hotel is strategically located between IFEMA and airport and offers great prices. As you mentioned, we have at our guests disposal a free shuttle service 24 hours to IFEMA and airport. We really regret not to have covered your expectations to 100%. It is very important for us to know our guests’... More 

Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 18, 2014

Arrived to be given a chalet type room which when I opened the door had a damp smell. Skirting board was smashed, wallpaper bubbled and hanging off, bed didnt look inviting at all. Went back to reception and asked to be moved. They gave me a room in the block that looks like an office block. Room was marginally better... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

323 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (163)
Viewed
Pool/beach area (28)
Viewed
Bathroom (21)
Viewed
Room/suite (42)
Viewed
Dining (9)
Viewed
Hotel & grounds (24)
Viewed
View from room (2)
Viewed
Family/play areas (8)
Viewed
Business center/function rooms (1)
Viewed
Other (28)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (143)
Viewed
Amenities (4)
Viewed
Bungalow (39)
Viewed
Pool (10)
Viewed
Restaurants and Bars (29)
Viewed
Standard Room (29)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question