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Osuna Hotel

Luis De La Mata 18, 28042 Madrid, Spain
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Osuna Hotel
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413 Reviews from our TripAdvisor Community

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Bali, Indonesia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I've been stay for 5 nights during Fitur. There are objective poss and negative issue for this hotel. Poss : Good location from Feria and Airport Shuttle available on request or call Quite location Competitive price offer, there are some increament during high demand of their room Negative : The hotel bit old and need more improved if they want... More 

Helpful?
Thank komangsudirga
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 5 days at this nice hotel during the Madrid fitur, everything was perfect, the breakfast was so rich and the staff were so nice. Mohamed at the bar so kind. The manager of the hotel was professional and he was happy to help everyone, we were so glad to have stayed here. Thanks for all your help and... More 

Helpful?
Thank Allal K
Edinburgh
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I booked this hotel with secret hotels, and having read some of the reviews was a little worried, however while the hotel rooms are dated and the carpets need replacing as they are stained, the staff were friendly and the rooms cleaned every day with clean towels and sheets when needed. Location is not in the city centre, but within... More 

Helpful?
Thank kennycamp
Belfast, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 6, 2016

This hotel was very good, it is in an area called Osuna. We stayed here with bed and breakfast The pool was excellent as the pool attendant provides beach towels as most people don't bring towels for a city break. The breakfast was very good, although had to queue to get into restaurant on two mornings. The hotel in a... More 

Helpful?
Thank 28pete
Torremolinos, Spain
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

We had toc stay in Madris for our Changing flights in Madrid and slept the night in Osuna. We found it OK. It is in a suburb with nice housing. The room was OK, bteakfest nice and service friendly. There is a pool. I found the sray satisfactory and could stay another time.

Helpful?
Thank Kaj M
Christchurch, New Zealand
Level Contributor
124 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed December 18, 2015

I rarely rate a hotel with one point, but this hotel earned it. I thought though, maybe I should be more positive. Maybe I should try to start the review with the positives: 1. Extra workout provided at no charge. The hotel is a bunch of not connected buildings. When I arrived, they told me to walk back out of... More 

Helpful?
Thank Lisa H
DPTOCOMERCIALCHH, Jefe de Ventas at Osuna Hotel, responded to this review

Dear Customer. Your comments will be sent to the address of the Hotel, to take into consideration the points that exposes us and we need to improve. acpete lament and pray that my apology. best regards More 

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Brisbane, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 27, 2015

This hotel is rated four stars it is more like one star.The room smelt damp and dirty and it was,the wallpaper was peeling of the walls, I wouldn't even sleep in the bed. It was very noisy with cars going past the room all night. The fodd was very overpriced and not good.

Helpful?
Thank button255068
DPTOCOMERCIALCHH, Jefe de Ventas at Osuna Hotel, responded to this review

Dear Customer. Our efforts go to seek maximum comfort among our customers, although there is always some detail that we can ignore in high occupancy days. I hope that in a future time, his opinion may change. Best regards More 

London, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 7, 2015 via mobile

The staff were great and friendly, I had booked for two nights and due to an unforeseen delay, only stayed one night - but was great full that it was only one night. The wallpaper was pealing off the walls, which were so thin, when I sneezed the guy next door yelled. I could actually hear his alarm vibrate and... More 

Helpful?
Thank tomtomc
DPTOCOMERCIALCHH, JEFE DE VENTAS at Osuna Hotel, responded to this review

Dear Customer. We welcome your comments, we try by all means avoid situations like those discussed. A greeting More 

Warrington, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 4, 2015 via mobile

Well I will start with the positive ..bed was huge and actually quite comfortable . That's it. Rooms were spacious but so old fashioned and tired. Carpets dirty..Our room had an uneven floor ??? wallpaper old and seen better days ..furniture dusty . This is not a 4 star hotel and I wouldn't even give it 3 ...2 is more... More 

Helpful?
Thank lynda5762
DPTOCOMERCIALCHH, Jefe de Ventas at Osuna Hotel, responded to this review

Dear Customer. We welcome your comments, we try by all means avoid situations like those discussed. A greeting More 

Gold Coast, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 3, 2015

The staff were unfriendly the wallpaper was peeling off the walls,, it smelt and was dirty. It was very noisy with people walking above you and cars going past all night. The dirty glasses and dishes were still around the pool from the previous night in the morning. Food was very over priced .this hotel is not a four star... More 

Helpful?
Thank RobynGoldCoadt
DPTOCOMERCIALCHH, Jefe de Ventas at Osuna Hotel, responded to this review

Dear Customer. We welcome your comments, we try by all means avoid situations like those discussed. There will be things of a big city, it is more difficult to solve, but we'll try A greeting More 

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