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Osuna Hotel

Luis De La Mata 18, 28042 Madrid, Spain
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324 Reviews from our TripAdvisor Community

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    77
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (324)
  • Mar-May only
    (77)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (58)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rooms clean and tidy,AC, TV big size pool basic but very accommodating ideal for couples romance and groups .... Close to airport and free transfers, very peaceful and in height of summer rooms are 55euros. well I liked this place and would come again food on the other hand is a little pricy.

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NuriaCHH, Departamento Comercial at Osuna Hotel, responded to this review

Dear Niki, Thanks a lot for your remarks. As you mention, the hotel is a perfect option for couple and groups in summer and we also have a 24 hours free shuttle bus to the Airport and Ifema. Customer´s experiences are very important for us. We hope to see you soon Kind Regards, Sales Department More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

booked this hotel because my wife and I had a pleasant stay there in 2008. Sadly nothing had been done to improve the hotel since 2008. The pool is still the one small positive but even that is tired and in need of a refurb. On arrival we were offered room 92 and 94 (even though I had paid extra... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

Nothing really wrong with this hotel, providing you think about it in terms of being a very, very basic hotel. If you remember from the US, think your most basic form of Motel 6, then you have it about right. Ok the pool and outdoor areas are nicer than a Motel 6, but the rest of the accommodations are pretty... More 

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Lutz, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My daughters were attending a language camp with Diverbo, and this was the meeting hotel for all of the kids and camp counselors. The hotel is very close to the airport, and does offer shuttle bus service at no charge. They did have a generous spread for breakfast, croissants, pastry, cheese, ham, espresso machine, cereal and juice. The service at... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed June 28, 2015

Nothing wrong here Okay pool, okay room with wifi, free park on the street or only 6,5 euro inside. Good calm area if you have car. (We are not young to go by public transport.) All about what you want to pay for sleeping an breakfast. Didnt eat breakfast yet.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 27, 2015

Wish I could give it a rating of zero!! We planned to stay two nights but once we saw the room we went right back to ask for a new room, the walls were covered in mold and the wallpaper was peeling off the wall. The smell almost knocked you over. They sent us to another room where the A/C... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed June 17, 2015

We are disappointed to be writing that this was one of the worst hotels we have ever stayed in I don't how it could have possibly got 4 stars. Upon arrival to Madrid airport we rang the hotel to find out where the free shuttle bus was that they had advertised and the lady Lourdes who had pretty much no... More 

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1 review
1 of 5 stars Reviewed June 6, 2015

Stayed at this hotel recently for the EAGE 2015 Exhibition. All the hotel staff I met were VERY rude. The bedrooms were poorly maintained, dated, dirty, a/c didn't work, beds were uncomfortable and the bedding tatty. The bathroom towels had holes in them. Breakfast was cheap food and not replenished enough for the guests when the hotel was full. The... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed May 26, 2015

I stayed here for two nights in April. When I arrived in Madrid I called the hotel to arrange for them to pick me up (they offer free transfers) the lady on the phone was very rude and hung up on me when I failed to inform her of the terminal I was at within her expected 2 second time... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 8, 2015

After having my booking from the Madrid Travellodge , my agent had booked me & hubby into a "4star" hotel . On arrival , the staff were 1. Rude ,2 the rooms were very nicely decorated but had terrible and literally flimsy pillows . 2 single beds . Towels that were so thin I use towels like these back home... More 

Was this review helpful? Yes 1
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