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AC Aitana Hotel by Marriott

#128 of 453 Hotels in Madrid
Certificate of Excellence
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Paseo de la Castellana 152, 28046 Madrid, Spain
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AC Aitana Hotel by Marriott
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

The first thing, I realized was the scent of the entrance. During our complete stay, it was smelling so good. The beds are really comfortable. The location is just fine, especially, if you are going to visit the stadium. My husband and I, have enjoyed our stay very much.

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Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your comments Is a pleasure to know you enjoy your stay with us. We hope you will visit again in the future Best regards Rocío Barroso Front Desk Manager More 

New York City, New York
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great quality hotel at a reasonable price. The only drawback is the location - in the heart of the business district (i.e. there is nothing around). It is near the National Stadium though, so if there for a short stay and going to a game, this is definitely one hotel to put at the top of your list of potentials.

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Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review
Google Translation

Estimado cliente Muchas gracias por tomarse su tiempo en comentar a cerca de nuestro hotel Nos alegra saber que su... More 

Switzerland
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for business reasons. The hotel is located next to Santiago Bernabeu and Plaza Lima. The metro station is a 5 min. walk away. Rooms are spacious and there was nothing I would miss. Breakfast buffet is alright. The fitness room was a little bit disappointing. One small room, with two jogging machines and 2 more steppers. some space... More 

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Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much to choose our hotel Regarding our gym, we have to apologize, we have a fitness room, not a gym, which although is not too big, but it is into a 4 stars hotel´s standard. I hope we could you see agian in our hotel, expecting to cover your expectations Thank you very much to... More 

London
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms spacious. Staff seem to care, but not overly so. A bit run down in some respects (lifts very overcrowded). Breakfast slightly below par. I would say this is a good three star, rather than a four star. Bizarrely, they also kept binning my old soap and not providing a fresh one!

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Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much to complete the questionary. Our guest´s opinion are very important to improve day a day We hope the next time we meet your expectations Yours sincerely Rocío Barroso Front Desk Manager More 

London, United Kingdom
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Better than average hotel for work travel or for a quick, cheap stay at the weekend. Good breakfast offer (but busy in the week) and good service from reception staff. Not a great location for city centre tourist trips as it's about 20mins out by taxi.

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Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much to complete our questionary. This is very important for us in order to improve our service. Is a pleasure to have met your expectations and we hope you choose us again on your next visit to Madrid Yours sincerely Rocío Barroso and we hope you choose us again on your next visit to Madrid More 

Pamplona, Spain
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 15, 2015

Very well appointed hotel in Castellana in Madrid. Staff is very efficient and helpful. Rooms are large (compared to simlar hotels in Spain for solo traveller), modern enough, with a desk and chair to work, an armchair, very comfortable bed. Very convenient location north of Bernabeu in a quiet area of Madrid with many restaurants around. Weekend nights are noisy... More 

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Rocio B B, Director de Recepción at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your comments, is very helpful for us to improve our service We hope we will choose us again for your next visit to Madrid Yours sincerely Rocío Barroso Front Desk Manager More 

Bethlehem, Pennsylvania
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 10, 2015

Truly enjoyed staying at this well appointed hotel. Rooms were beautiful, sharp, beds were incredibly comfortable. I especially loved having a nespresso machine in the room. Breakfasts were fantastic, always a great variety and a staff that was happy to accommodate any dietary needs. Felt well taken care of and truly enjoyed the stay! Well done Marriott

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Rocio B B, Director de Recepción at AC Aitana Hotel by Marriott, responded to this review

Dear Madam Thank you very much for your nice comments. Such comments are very important for us to continue working on getting excellence We hope you will visit us again Yours sincerely Rocío Barroso Front Desk Manager More 

London, United Kingdom
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 1, 2015

Stayed here a couple of times in the past year and really like it the place. The hotel is very central to the city and has a huge array of good restaurants nearby where there is something for everyone.The rooms are relatively basic but modern and very comfortable. Good selection of TV channels and nice sized bathroom. Restaurant and bar... More 

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Saint-Prex, Vaud, Switzerland
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 30, 2015

Great location and easy to reach from the airport.There are a few decent restaurants nearby and the area is pleasant to walk around in. The hotel has a relaxed bar / lounge area where light meals are served and the whole place is quiet chic. Great wifi throughout. Recommended.

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Rocio B B, Director de Recepción at AC Aitana Hotel by Marriott, responded to this review

Dear Sir Thank you very much to contact us. Is very important for us to receive comments from our guests, in order to improve our service. We hope we will se you again Yours sincerely Rocío Barroso Front Desk Manager Ac Aitana Hotel More 

Modiin, Israel
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

I really enjoyed from this hotel. Hotel's location is great and is close to the Metro station. Also if you are a football fan, this hotel is your best option since it is within a walking distance to the football stadium. The only disadvantage of this hotel is the Wi-Fi costs.

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