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All 458 Madrid hotels

Hotel Maria Elena Palace

4.0 of 5 Hotel   |   Calle Aduana 19, 28013 Madrid, Spain (Centro)
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Hotel Maria Elena Palace
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71%
Ranked #226 of 458 hotels in Madrid
A recent review
4 of 5 stars reviewed 4 weeks ago
macker59 Dublin, Ireland
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464 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is perfect.Two mins from Sol and within walking distance to all the main sites.friendly staff and a good breakfast are bonuses also.The bar prices are very fair and are great when you arrive back from walking for the day.Would highly recommend and hopefully return soon.

Was this review helpful? Yes 2
NuriaCHH, Departamento Comercial at Hotel Maria Elena Palace, responded to this review

Dear Guest, We really appreciate your comments. It a pleasure to know that your experience at María Elena Palace Hotel was great. What is most important for us is the satisfaction of our guests and we feel proud to have achieved. Thanks for your reliance on CHH Hotels. Hope to see you soon. Kind Regards, Sales Department More

Athens Greece
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 16, 2014

Great hotel right in the very centre of Madrid. Good size rooms, clean and comfortable, great breakfast offered. Garage parking nearby at a small discount. Perfect for visiting places of interest, especially during Gay Pride with Chueca and the Parade location at a stone's throw. Lots of gay guys at the hotel, during that time.

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NuriaCHH, Departamento Comercial at Hotel Maria Elena Palace, responded to this review

Dear Guest, Thanks you very much for sharing your opinion about María Elena Palace. It is very important for us to know our guests´ experiences in order to value the satisfaction level. As you mention, this hotel is a perfect option to stay in the heart of Madrid at great deals. Very good for value. On behalf of all the... More

Bury St. Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

Booked through an agency, and was reasonably good. The room was a little tired but of good size and lots of goodies, shower gel, shampoo, comb toothbrush etc. The staff were very helpful in Reception. There was a mini-bar but it only had two bottles of water, and no price list so in view of the other give aways assumed... More

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NuriaCHH, Departamento Comercial at Hotel Maria Elena Palace, responded to this review

Dear Guest, Thanks for sharing your comments with us and the rest of tripadvisor followers. We work hard everyday in order to achieve our main aim: Customer Satisfaction. We really appreciate your perception about your stay. We will keep on improving day by day to cover our guest expectations at 100%. We apologise about the mini bar issue. Hope to... More

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

the location is near everything, centrally located. you feel like home, nice staff, reasonable priced breakfast, and i had a big room with a jacuzzi in the bathroom. unfortunately you need to pay for the internet there. be early at the breakfast room or else you will have to wait until you'll be seated on a vacant table. i will... More

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NuriaCHH, Departamento Comercial at Hotel Maria Elena Palace, responded to this review

Dear Guest, we would like to thank you for your opinion. We try our best in order to achieve our main aim: satisfaction of our guest making them feel like at home. We feel very proud of having got it!! Regarding the internet access, María Elena Palace Hotel is offering this service free of charge from last March in common... More

Moosic, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 6, 2014

Good news: They spoke English. the hotel is rather centrally located one block from Place del Sol, just of Montera street[an active street]. Decent price. Bad news: No fitness center, privacy lock, peep hole. There was ONE piece of soap for 2 people for two days, and it was small. they charged fro water but no price list/menu. the Beds... More

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NuriaCHH, Departamento Comercial at Hotel Maria Elena Palace, responded to this review

Dear Guest, Thanks a lot for your remarks. Customers´ experiences are very important and useful for us. They help us to keep on improving continuously Regarding the mini bar, there is only water available on it but if you want any other kind of soft drinks or alcohol there is a 24 hours room service. Probably the price list and... More

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 3, 2014

Did a city break at the beginning of May and had a great stay here. The check in was quick and friendly, the room even though it had some outside noise was very modern and spacious. If the noise is a little loud for you ask for a change of room to a quieter part of the hotel. The hotel... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

This is the third time we have stayed in the Maria Elena Palace. While the rooms are compact and offer the basics the hotel benefits from being a few minutes walk from Sol and the centre of Madrid.Wi-Fi is provided free of charge with codes provided when booking in. Breakfast is substantial but best taken earlier rather than later as... More

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MILLSTONE TOWNSHIP
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 29, 2014

the hotel was located in a very central area of Madrid. Close to the Metro, easy to take Metro from airport to hotel location, have to change 2 times, but it wasn't difficult to get to. Get a tourist metro card for the amount of days you stay, it ends up working out to be reasonable. Plus it included the... More

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London England
Top Contributor
71 reviews 71 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 29, 2014

The location is perfect as many other reviewers have mentioned. Unfortunately the first thing that happened was that we got moved to another hotel for the first night due to "technical problems" with our room. The hotel we were moved to was of a higher standard (albeit in a less central location) so I guess that was a reasonable deal.... More

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Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed May 21, 2014 via mobile

Stayed here for 3 nights in May. Perfect location for sightseeing round Madrid. 100m from plaza del sol, 5min walk from Plaza Mayor. Walking distance to all major landmarks and eating areas. Didn't have to use the metro at all. Hotel itself is very nice, room was just what we needed with a large double bed and large bathroom. Very... More

Was this review helpful? Yes 1
NuriaCHH, Departamento Comercial at Hotel Maria Elena Palace, responded to this review

Dear Sir, Thank you for sharing your Maria Elena Palace hotel experience with the Tripadvisor community. As you say we are within walking distance of all the main touristic places, and we are in the most upcoming neighbourhood in Madrid. Next time you visit us please don`t leave with out trying our restaurant too. You wont regret it!! Actually we... More

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Additional Information about Hotel Maria Elena Palace

Address: Calle Aduana 19, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Maria Elena Palace 4*
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Also Known As:
Maria Elena Palace Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#130 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Maria Elena Palace Hotel is located just 150 m from Puerta del Sol, the largest area of stores and shopping centers of Madrid and situated in the Art Triangle of the city (Prado Museum, Reina Sofia Art Centre and Thyssen Bornemisza Museum)A total of 87 rooms 6 of them Junior Suites equipped with complete bath, shower with hidromassage column,telephone, individual air conditioning, international channels TV, free WiFi, minibar (chargeable) and free safe and room service.Our Charm : Elegance combined with maximum comfort ... more   less 
Number of rooms
87

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