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TRYP Gran Via

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Gran Via 25, 28012 Madrid, Spain
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TRYP Gran Via
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649 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Woodhaven, New York
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Our first room was tiny, had no air conditioning, our towels were filthy & when we complained about this to the front desk, we were ignored. My husband actually threw a fit & had our room changed. The second room was more spacious, had air conditioning & clean towels. The only downside was now having a room by the elevator... More 

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Dpto_Gex, Gex at TRYP Gran Via, responded to this review

Dear Hadit S, Thanks for your time and for sharing your experience with us. We regret that ypur opinion about our hotel is not good and we hope for another chance order to change it . At no time complaints are ignored , we always try to resolve to make your stay perfect.  I just hope the upgrade with views... More 

Liverpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a few days staying at this hotel . I must say how pleasant our stay was . Situated on Gran Via was ideal . This hotel was just finalising its refurbishment . Room was good size and very clean . Breakfast is ideal ,lots of choices .I must say how friendly staff are here , especially the... More 

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Dpto_Gex, Gex at TRYP Gran Via, responded to this review

Dear johnoe17, Thank you....Thank you for your time and your kind words about us. when we work in a reception we love to hearing words like you wrote. We hope see you soon and continue helping in all the things you will need. Regards :) Tamara More 

Torremolinos, Spain
Level Contributor
190 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 1,037 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Got a newly refurbished room on 8th floor--many issues. A/C--REALLY POOR NEW Timber floor is already cracking. Internet very weak. very pleasant staff on reception--went out for breakfast. Metro is just outside the front door--hotel in the right area of Gran Via for tourists. will return

Was this review helpful? Yes 1
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our last night in Spain was spent at the Tryp Gran Via Madrid. In a great location in the city. Our room was small, just slightly larger than the width of the 2 king single beds pushed together. Renovations were in progress on the floor below but didn't disturb us for our short stay. Our room had obviously been refurbished.... More 

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Travelers are raving about these Madrid hotels

Lincoln
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

I used to live in Madrid (Atocha) and recently returned for a long weekend. I've previously stayed in several locations, but the Gran Via seems to be the most convenient and well-connected area in Central Madrid. It is a very easy and pleasant walk to Puerto del Sol, Plaza Mayor, the Royal Palace, upscale shopping and even a reasonable downhill... More 

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Melbourne, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2015

The Hotel Tryp Gran Via is in a great location in the city of Madrid. The staff were very good but were under a great deal of stress. Renovations are still going on and I gather that they were supposed to be finished before our stay in early June. There is no bar, wifi is slow and the foyer is... More 

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Singapore
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 10, 2015

Located along Madrid's "5th Ave". Step out the main glass door and the Metro Station is about 20 steps near. Amazing. Hotel interior design is tasteful and simple. IKEA-ish laminated flooring. The room aircon wasn't working but the staff immediately gave me another room. The wall-mounted TV didn't have a good reception or connection but the staff came up immediately... More 

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Fort Lauderdale
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 31, 2015

Stayed here for 3 nights. The hotel is doing renovations and during the night windows banged open and closed. When we spoke to the hotel front desk, they stated that they knew, and dismissed our concern with no appologies. The banging continued the following night!!! The room we stayed in was for 2, there was insufficent space to move around... More 

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Fort Lauderdale, Florida
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed May 29, 2015

Locatin was perfect!! Hotel is clean, comfortable beds. Newly renovated with wood floors throughout. Staff was pleasant. We wished we had upgraded to the next room size as our room was very small for two petite women each with a suitcase. The only down side was banging windows in the hallways from the wind a couple of nights (I think... More 

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Dpto_Gex, Gex at TRYP Gran Via, responded to this review

Hi WorldTraveller0177! Thank you so much for your comments!!! For the next time in Madrid, give us the pleasure to attend to you again! Regards! Tamara More 

Tel Aviv District, Israel
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 7, 2015

Excellent location in the city center great for shopping cafes and restaurants. Spacious great room, clean. Staff lovely and very helpful . good breakfast includes fruit and drinks, in the dining room overlooking the city. It is important to ask for a quiet room, some with very high noise Also floors with no carpet in the hallway ,are better

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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