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Mercure Madrid Centro (Lope de Vega)

Calle Lope De Vega 49 | Triangulo del Arte, 28014 Madrid, Spain
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Mercure Madrid Centro (Lope de Vega)
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport Beach, CA. USA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from our yearly visit to Madrid. And each year we stay at the Lope de Vega, which is now a Mercure. They are in the middle of remodeling , but everything ran smoothly. The new breakfast room was just completed the last day we were there. It is lovely. The best part about the hotel is how... More 

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El Paso, Spain
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice, clean, small hotel in a great location. Close to the Prado and in walking distance of the other two museums Thyssen and Sophia. Also close to the botanical garden. The breakfast buffet is great and included which in Europe is both rare and valuable. Undergoing renovations now. Rooms are small but good. The ones on the south side have... More 

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Inverloch, Australia
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Reception staff were efficent and assisted us in planning our stay in Madrid. The room was comfortable and clean with good storage to unpack for a few days stay. Soundproofing could be better especially with noisy neighbours next door. Breakfast was Ok. There is no restaurant on the premises, however, nearby are some excellent Tapas Bars which cater for all... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let's start with the good things, the hotel has a nice location if you want to visit the museums, walking distance to Prado, Reina Sofia, close to city center. The room was rather small, but beds comfortable and even had a terrace. On the flip side, we didn't really felt welcome - as we arrived the staff was confused which... More 

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Alicia G, Director de Relaciones Públicas at Mercure Madrid Centro (Lope de Vega), responded to this review

Dear Jan M, Thank you very much for your comment and feedback about your experience in our hotel. Moreover, we deeply regret not having achieved your expectations and apologize for the inconvenience caused, especially not been able to make you feel welcome. As a platinum member, you have soft benefits included like room upgrade although always on request and upon... More 

USA
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel for one night for its location. To drive in and from in Madrid's center is a headache. The hotel accommodated my numerous requests to have a parking spot reserved, and though their parking is underground and fits 4-5 cars the most, we were happy to have that parking spot. The hotel is small, but clean and... More 

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London, United Kingdom
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 22, 2015

I checked in and as a gold member of their reward program asked if my room had been upgraded. "Oh yes" came the response which turned out to be a downright lie. My room suffered from a lot a noise - the traffic from the street, people banging doors and making a racket in the corridor. The staff made no... More 

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Canada
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 7, 2015

You're only five minutes from the Big Three museums ... The Prado in fact is directly across the street. And you're surrounded by zillions of cafes and tapas bars. The rooms are comfy enough and the breakfasts are fine. But the dayside registration desk are cold and not very helpful. When we checked in we had to ask if there... More 

Was this review helpful? Yes 2
Alicia G, Director de Relaciones Públicas at Mercure Madrid Centro (Lope de Vega), responded to this review

Dear kingzogofalbania, First of all, I would like to thank you so much for choosing us to stay in Madrid. We appreciate a lot your comment because it helps us to improve our service. Regarding to the taxi, certainly due to our excellent location, It's possible to find easily a taxi just 10 meters from the hotel in Paseo del... More 

Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 1, 2015 via mobile

The Mercure group has acquired a hotel with a fantastic location for visitors wishing to explore all that Madrid has to offer. Only a few minutes walk from parks, museums, restaurants, bars and even the theatre. Friendly and helpful staff made our stay a pleasure. The hotel bar is currently being refurbished but with so many other places in which... More 

Was this review helpful? Yes 3
Alicia G, Director de Relaciones Públicas at Mercure Madrid Centro (Lope de Vega), responded to this review

Dear AlMel27, Thank you very much for your generous comment about our Hotel, Mercure Madrid Centro (Lope de Vega). I pleased to inform you that in few days, we will have available our new cafeteria-bar area, we hope you come back soon to see the result!. However I agree with you, the neighbourhood "Barrio de las Letras" is full of... More 

Sydney, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 28, 2015

You want the art triangle, easy access to lots of restaurants, the Retiro, close to Atocha and don't want to spend a fortune, this is the place. Nice staff, our room, which was pretty recently renovated judging by styling ( you know that dark brown furniture, engineered timber flooring, large TV, schmiko bathroom look) which is clean and functional. I... More 

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Chateaugiron, France
Level Contributor
132 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed April 19, 2015

Stayed there one night on a busness trip. It is surely not the best Mercure I've been at, but was OK. Room was smallish and breakfast was just OK. Location is great though, but I find it a little bit expensive for what you get. I'll try some place else next time.

Was this review helpful? Yes
Alicia G, Director de Relaciones Públicas at Mercure Madrid Centro (Lope de Vega), responded to this review

Dear Michel G, First of all, we would like to thank you for your comment and choosing us for your stay in Madrid. Only few words to explain you that we have recently joined the Accor Hotels chain and more specifically under the brand Mercure since December 1, 2014. We are working to adapt the hotel to standards Mercure so... More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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