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Hotel Exe Puerta Castilla

4.0 of 5 Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
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Hotel Exe Puerta Castilla
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Hotel Exe Puerta Castilla
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406 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milan, Italy
13 reviews 13 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have been to Madrid for a 2 days Business trip on Jan 18th and 19th.After much search I have zeroed down this hotel based on the Trip Advisor reviews and the ambience. Rooms are pretty spacious, and all together ambience seems to be appropriate for a modern business class hotel. They don't have a running restaurant beyond 10 Pm... More 

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Sydney, Australia
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

staff were not to friendly, got in a bit early 12pm , was told room would be ready in 15 minutes waited 1 and half hours, reception staff were not to helpfull with much at all. not near main part of madrid

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Top Contributor
74 reviews 74 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here twice now with colleagues while visiting our Madrid office, and you'd be hard pressed to find a better business hotel that side of Madrid. The prices are consistently extremely reasonable, better value for money than pretty much anywhere else you're likely to find in the area. Location wise the entrance to the metro is literally about 30... More 

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Marbella, Spain
Top Contributor
50 reviews 50 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 7, 2014

The hotel is located right next to the Torres KIO (the Gate of Europe) and not far from the Cuatro Torres, which was perfect for us as we were visiting the British Embassy in the Torre Espacio. It is also right next to the metro station of Plaza Castilla, making it easy to travel to other parts of the city.... More 

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United Kingdom
20 reviews 20 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 29, 2014

The hotel is clean and in a great location to flag down a taxi. Staff are helpful and the breakfast is good. The rooms are spacious if a little basic, but overall a comfortable stay. The only downside is the quality of food from room service which isn't great. However there are plenty of restaurants within walking distance next to... More 

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Senior Contributor
29 reviews 29 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 25, 2014

Beautiful hotel and an extremely convenient location! Not forgetting the Mcdonalds which is 10 seconds away. The hotel room was spacious and very clean. (Thank you for the complimentary chocolates!). The staff are not very warm towards you. A staff member called Emma (I think) barely smiled when we checked in and was not very helpful when I asked her... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 19, 2014

I been in Madrid for 2 night and i booked in Puerta Castilla, i think is good for Corporate events and meeting but not great for tourist. Very close to the tube station but not too close to the city centre. No facilities in the hotel as bar or restaurant, i asked for an open bottle and they didn't find... More 

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Melbourne, Australia
Top Contributor
62 reviews 62 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 17, 2014

Hotel and Booking.com very obliging after a much up in our booking so scored good points. Shower good and room was well sized and clean. price was good. Great tapas bars nearby. This location is a bit out of town, but that worked for us as we only had 2 nights and it is in a great location for Chamartin... More 

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Salamanca, España
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2014

The hotel may look hard to find at first but it's very well located. Rooms are not very spacious but are ok. And breakfast is very good. Just one note, since I was invited, I cannot judge price/quality ratio.

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Senior Contributor
39 reviews 39 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 2, 2014

This hotel is hard to find! If you take the subway from the airport, you will alight at Plaza Castilla station. When you emerge from the underground, you can do what I did - walk around in circles with luggage in tow, dodging traffic for half an hour (I even tried to check into another hotel with no name, only... More 

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Additional Information about Hotel Exe Puerta Castilla

Address: Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Exe Puerta Castilla 4*
Number of rooms: 262
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Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla
Hotel Style:
#117 Luxury Hotel in Madrid
#127 Business Hotel in Madrid
#135 Romantic Hotel in Madrid

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Pool/beach area (1)
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