We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

Hotel Exe Puerta Castilla

4.0 of 5 Hotel   |   Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Hotel amenities
Hotel Exe Puerta Castilla
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Hotel Exe Puerta Castilla to your Saves list
72%
Ranked #200 of 458 Hotels in Madrid
A recent review
4 of 5 stars reviewed 3 weeks ago
Howard G Alicante, Spain
Write a Review

348 reviews from our community

Traveler rating
    70
    180
    75
    16
    7
See reviews for
40
126
17
102
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (348)
  • Mar-May only
    (92)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (69)
All months
Alicante, Spain
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Six weeks later and I am here again but this time with my wife. Once again everything is very good with one exception; we checked in late and asked for extra pillows but were told we can't have anything now as housekeeping has gone home and could we wait until the morning. I asked for a keycard to an empty... More

Was this review helpful? Yes 2
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I spent just one night at this hotel in August, 2014, let me start with location, excellent is literally built on top of a metro station that can connect you everywhere. Comfort, great bed, clean room and great bathroom. Staff in the hotel, helpful and very nice, taxis, and cafés all around and the best of all is that being... More

Was this review helpful? Yes
Tampa
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 7, 2014

Clearly this hotel is not intended for those wanting to live Madrid nightlife. It is distant from the city center. It is about ten metro stops from Sol. If you intend to save a little money and prefer to slip without hearing a lot of noise after midnight, then this is your place. In the morning, I suggest to have... More

Was this review helpful? Yes
Granada, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2014

We stayed at this hotel on 25th till 27th of july,reception were very helpful,hotel ,free drinks on table as it was very hot.occasion was a wedding,there was between 20 to 30 rooms available for people attending this wedding,we found the price for our room expensive,breakfast not included this was over 20 euros a person,to park your car in this hotel... More

Was this review helpful? Yes 1
Valladolid, Castilla y Leon, Spain
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 1, 2014

This is a great hotel to stay in Madrid, the rooms are nice and comfortable, there is free WIFI and the hotel is very well located to take public transport. Breakfast was good, although if the hotel is full there can be some issues at breakfast time. The personnel was kind and proffesional, and the meeting rooms available are ok... More

Was this review helpful? Yes
delhi
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 1, 2014

Decent hotel and ideally located close to the main train station and airport. Spacious rooms and some rooms have a good view. A 24 hr Mcafe right next to the hotel adds to the convenience. Nice office complex right next to the building add grandiose to the location.

Was this review helpful? Yes
Lisbon, Portugal
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 19, 2014

Always stay at this hotel when I visit Madrid! Excellent location, very easy to travel to all the interesting places. It is located near a plaza with many restaurants with great tapas. Very comfortable and spacious rooms. Always come back!

Was this review helpful? Yes
Parma, Italy
Top Contributor
102 reviews 102 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 16, 2014

Stayed here for a week as am on business and this is a good location for my office. Hotel is opposite metro and can arrive into the centre on 15mins. Hotel location is also nice if you explore towards the park you find side streets with lots of restaurants and bars. Hotel room is very big and also a large... More

Was this review helpful? Yes 1
Paris, France
Contributor
16 reviews 16 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 3, 2014

hotel is good, i always go there for business; nice big rooms, bed really comfortable, breakfast ok (except coffee that is absolutely horrible...!) negative: carpets can be dirty, mine was this time; air conditionned didnt work, but they fixed it immediatly and quickly so ok :), they have a fitness center that is ok; retaurant is not fantastic,but you can... More

Was this review helpful? Yes
East Kilbride
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 2, 2014

Very good hotel for a business traveller. Located in the north of the city and handy for the airport. In an area full of high rise hotels and office blocks.Restaurants are okay but not very plentiful.The staff at the hotel were pleasant and helpful.I read a previous review stating the price of breakfast at 20 euros. I paid about 10... More

Was this review helpful? Yes
Do you own or manage Hotel Exe Puerta Castilla?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Exe Puerta Castilla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Exe Puerta Castilla

Address: Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Exe Puerta Castilla 4*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Priceline, Expedia, Hotels.com, HotelTravel.com, Agoda, Odigeo, Hotel.de and Tingo so you can book your Hotel Exe Puerta Castilla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla

130 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Dining (7)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (42)
Viewed
Pool/beach area (1)
Viewed
View from room (6)
Viewed
Bathroom (11)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (11)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay