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All 456 Madrid hotels

Hotel Exe Puerta Castilla

4.0 of 5 Hotel   |   Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
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76%
Ranked #178 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Malcolm110266 Malaga, Spain
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296 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Malaga, Spain
Contributor
16 reviews 16 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My Fiance and I stayed for one night as the hotel was convenient for the new UK visa office which is 5 minutes walk away. I have to say that Either I got the staff on a good day or others got them on a bad day because the thing that would encourage me to use this hotel again is... More

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2014

Spent 11 nights at the hotel. Overall experience : POSITIVE Best Feedback : Location and Housekeeping was very good. Things that could be improved : - gym has equipment that is broken. Gym is TINYY,, - breakfast buffet was sub par in quality and choice fr 20 EUR it was not very good. - checkout was a low point and... More

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Paris, France
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 23, 2013

A convenient location for business but a bit far away from downtown. Metro and taxi just clause the door because nothing to do in the area Good value for large room , bathroom without enought light, breakfast ok.

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 22, 2013

Stayed 1 night in this hotel due to a business trip. The rooms were spacious, and the location is conveniently near to the tube station. 1 tiny complain is when I arrived at the hotel on the sunday night, no food was served in the restaurant. There is a macdonald's at the ground floor, but given that I am not... More

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Bristol, England
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2013

Conveniently situated right next to a metro station making movement around Madrid easy. 4 or 5 stops to the Gran Via. About 10 mins walk to Santiago Bernabeu - straight down the road. That said if you are going to Madrid purely as a tourist a hotel on close to Gran Via would make more sense. Room was good, bed... More

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Shillingford, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 15, 2013 via mobile

At Playa Castilla, this is a well placed modern business hotel. I stayed two nights in a comfortable well designed suite. Although it had full length windows the black out curtains kept out urban night light and the double glazing all noise. Breakfasts were good, plenty of choice though the buffet arrangement was congested between 7.00 and 8.00. Tables are... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2013

I have no complaints about the room, it was a good size, comfortable and clean. I have 2 small complaints, firstly there is no food served (not in cafe, restaurant or room service till 8.30pm), i appreciate this is spain but as a business hotel i thought maybe a snack in the cafe would be available. There is a mcdonalds... More

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Sunderland, United Kingdom
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 1, 2013

Food room service was basic and the breakfasting room very busy and uninspiring Gym - was smaller than my hotel room and inadequate Rooms spacious and clean yet dated and the view is better over the road at abba castilla (silken looks onto concrete. Inner building forecourt) Price point maybe a tad high considering very average overall delivery

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Oakland, California
1 review
4 of 5 stars Reviewed September 24, 2013

Just there for one night but overall a very nice stay. Awesome and friendly staff, the room was clean and modern and the bed was really comfortable. It is a great location close to the city center. i would definitely stay there again!

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Budapest, Hungary
Contributor
20 reviews 20 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 13, 2013

The hotel is a good business hotel - you can feel that their target group are business travelers coming to visit one of the offices around. Well, as I was there for business too, it was okay, but I do not recommend the hotel for a family trip. The room was big enough and clean. The minibar was full of... More

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Additional Information about Hotel Exe Puerta Castilla

Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla
Address: Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#107 Luxury Hotel in Madrid
#128 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Exe Puerta Castilla 4*
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