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All 455 Madrid hotels

Hotel Exe Puerta Castilla

4.0 of 5 Hotel   |   Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
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Hotel Exe Puerta Castilla
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Ranked #210 of 455 Hotels in Madrid
A recent review
4 of 5 stars reviewed yesterday
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377 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
29 reviews 29 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful hotel and an extremely convenient location! Not forgetting the Mcdonalds which is 10 seconds away. The hotel room was spacious and very clean. (Thank you for the complimentary chocolates!). The staff are not very warm towards you. A staff member called Emma (I think) barely smiled when we checked in and was not very helpful when I asked her... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I been in Madrid for 2 night and i booked in Puerta Castilla, i think is good for Corporate events and meeting but not great for tourist. Very close to the tube station but not too close to the city centre. No facilities in the hotel as bar or restaurant, i asked for an open bottle and they didn't find... More

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Melbourne, Australia
Top Contributor
60 reviews 60 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel and Booking.com very obliging after a much up in our booking so scored good points. Shower good and room was well sized and clean. price was good. Great tapas bars nearby. This location is a bit out of town, but that worked for us as we only had 2 nights and it is in a great location for Chamartin... More

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Salamanca, España
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel may look hard to find at first but it's very well located. Rooms are not very spacious but are ok. And breakfast is very good. Just one note, since I was invited, I cannot judge price/quality ratio.

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Senior Contributor
39 reviews 39 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is hard to find! If you take the subway from the airport, you will alight at Plaza Castilla station. When you emerge from the underground, you can do what I did - walk around in circles with luggage in tow, dodging traffic for half an hour (I even tried to check into another hotel with no name, only... More

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Stockholm, Sweden
Top Contributor
172 reviews 172 reviews
161 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is in a good position, close to the metro and trains, and not so far from the airport. Apart this, it is not at all a four stars, maybe a two! The entrance look old and not well maintained, the elevators are small and not so well working, the rooms look old as well. The people working there... More

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Malaga, Spain
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 9, 2014

This is the second time I have visited this Hotel as it is closest to where I need to be. The first review I believe was OK apart from the lack of Air conditioning. Good news This time room had Air con that worked and the room temperature was spot on. Bad news No kettle in the room and €5... More

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London, United Kingdom
Top Contributor
66 reviews 66 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 4, 2014

The location, rooms and service are what you would expect from a hotel like this - and met my expectations. The breakfast is also good value - reasonably priced and a nice selection of breakfast food. The restaurant and bar within the hotel closed in July of this year - so if you are looking for a quick dinner /... More

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Alicante, Spain
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 6, 2014

Six weeks later and I am here again but this time with my wife. Once again everything is very good with one exception; we checked in late and asked for extra pillows but were told we can't have anything now as housekeeping has gone home and could we wait until the morning. I asked for a keycard to an empty... More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2014 via mobile

I spent just one night at this hotel in August, 2014, let me start with location, excellent is literally built on top of a metro station that can connect you everywhere. Comfort, great bed, clean room and great bathroom. Staff in the hotel, helpful and very nice, taxis, and cafés all around and the best of all is that being... More

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Additional Information about Hotel Exe Puerta Castilla

Address: Paseo de la Castellana 191, 28046 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Exe Puerta Castilla 4*
Number of rooms: 262
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Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla

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