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Be Smart Madrid Diana Aeropuerto

4.0 of 5 Calle del Galeon, 27, 28042 Madrid, Spain (Formerly Tryp Diana)
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118 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brunssum, The Netherlands
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for 5 days in Madrid last week on vacation, the hotel itself was clean, great wifi in the rooms and helpful staff when we ask for anything. Only a few downfalls were the bed being very uncomfortable!! Probably one of the worst hotel beds I've ever slept in. This may be normal for Spain's hotels,... More 

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Warsaw, Poland
Contributor
17 reviews 17 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tidy room with balcony, 15 minutes from the airport. You have to call hotel for a shuttle bus. We were waiting on it for about 20-30 minutes! It was not so late - 10 PM. Then everything was ok, but they should improve their night courses.

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Cork, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2014

We stayed there for one night on arrival at airport. It is a lovely hotel and I would highly recommend it for anybody arriving late. Staff were very friendly and helpful and the breakfast was very nice. The rooms were very clean and comfortable.

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Cali,Colombia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 12, 2014

This was the second time I stayed overnight at this hotel and I did it for it is near to Barajas Airport. The staff is friendly, there are restaurants at the lobby and there is a free shuttle service to the airport. The room my husband and I stayed was spacious, good wifi, the bathroom was very clean but the... More 

Was this review helpful? Yes 1
Vancouver Island
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2014

We enjoyed our one-night stay before an early-morning flight home. Our room was recently re-furbished, sparkling clean and sound-proof. WIFI worked well, the airport shuttle departed every 15 minutes, check-in was fast and efficient and there was a choice of at least 4 levels or styles of on-site dining available. The bed was comfy and the bathroom spacious and easy... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

I opted for this hotel as it was close to the airport, had a free transfer service and was reasonably priced. Check in was a bit slow basically due to number of guests arriving on bus, but once at desk the receptionist was friendly and quick with the transaction. Room was big, laminate floors, lovely bathroom and balcony overlooking a... More 

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Stamsund, Norway
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 29, 2014

Large room and very nice bathroom. Lovely balcony, but without furniture... Restaurant not open between 16:00 and 20:30, so only light dinner for us. Nice neighborhood, but far away from any shops. We would stay there again. But if closeness to airport or Feria is not important, look for another.

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Caleta de Fuste, Spain
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 18, 2014

We have stayed in this hotel every year in October for 4 years. last year the rooms were battered but functional. This year with an enormous price hike the rooms and corridors have been refurbished, the en - suites to a high standard, but the facilities in the room have been down graded, no fridge, no cold or hot drink... More 

Was this review helpful? Yes 1
Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2014

Very poor service,Place needs urgent renovation and the EU 199 / night I was charged is totally unjustified. Seldom saw such a poorly qualified staff. Stay away from this hotel.,there are several other options near the airport.

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London, United Kingdom
Top Contributor
77 reviews 77 reviews
46 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed September 24, 2014

Check in took 45 minutes. They couldn't find my booking. They argued with the piece of paper from the booking agency. Then miraculously they found the booking. The hotel says it is multilingual but no one on reception at that time understood English. The room on the second floor was clean but v v basic. No fridge, no minibar, no... More 

Was this review helpful? Yes 2
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Additional Information about Be Smart Madrid Diana Aeropuerto

Address: Calle del Galeon, 27, 28042 Madrid, Spain (Formerly Tryp Diana)
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Be Smart Madrid Diana Aeropuerto 4*
Number of rooms: 304
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Also Known As:
Tryp Diana Hotel Madrid
Tryp Hotel Diana
Tryp Hotel Madrid
Hotel Style:
#163 Luxury Hotel in Madrid

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