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All 458 Madrid hotels

Be Smart Madrid Diana Aeropuerto

4.0 of 5 Hotel   |   Calle del Galeon, 27, 28042 Madrid, Spain (Formerly Tryp Diana) (Airport / Barajas)
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Be Smart Madrid Diana Aeropuerto
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Ranked #304 of 458 Hotels in Madrid
A recent review
4 of 5 stars reviewed 1 week ago
Linamary69 Somers Point, NJ
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83 reviews from our community

Traveler rating
    13
    38
    15
    12
    5
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14
29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
69 reviews 69 reviews
42 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Check in took 45 minutes. They couldn't find my booking. They argued with the piece of paper from the booking agency. Then miraculously they found the booking. The hotel says it is multilingual but no one on reception at that time understood English. The room on the second floor was clean but v v basic. No fridge, no minibar, no... More

Was this review helpful? Yes 1
Somers Point, NJ
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I chose this hotel based on recent positive reviews of the free hotel shuttle. It IS free. However, after waiting for over 30 minutes (being told 5-10), and seeing the shuttles of all the hotels I didn't choose because of less positive reviews, I did get a bit concerned. Keep in mind, you must call for the shuttle and MAD... More

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Spain
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this Hotel numerous times. The ratio quality/price is the best that I found in Madrid. The rooms are confortable and clean. They have free shuttle to the airport. And they have a variety of restaurants to choose from in the ground floor. Have stayed there many times, and will continue to stay there!

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 1, 2014

Friends and I were comped a room at this hotel by Air Europa after our flight was cancelled, we were delighted to see a pool, nice outdoor area behind the hotel, and our room was very nice and spacious. The food that we were comped wasn't great- we were only able to eat from the buffet restaurant, which had a... More

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Tegucigalpa, Honduras
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

There is a free shuttle from and to the airport so that is very helpful if you are just spending the night to catch a flight the next day. They drive to all terminals and it's just a few minutes away. The rooms are spacious and clean and there are several restaurants in the lobby area, as well as shops,... More

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Finland
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 31, 2014

Spent 6 night in two parts during July 2014 and found this hotel an economic solution for everyone. Good for business people(close to the airport and main roads+metro). Suitable for families with children(pool with shallow end, playground just behind the hotel+the others already mentioned). Nice to older couples(many restaurants in building and close by, easy access to city by metro,... More

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Orlando, Florida
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 28, 2014

Although the shuttle service from the airport was prompt and the driver helpful with baggage can't think of anything else positive to say. Front desk staff downright rude!! While I was in the process of asking a question the gentleman checking me in started walking away saying, "Gracias." I felt like I had been dismissed!! When I continued with my... More

Was this review helpful? Yes 3
Aix-en-Provence, France
2 reviews
5 of 5 stars Reviewed July 28, 2014

Hi, this hotel is perfect for business travel! Nice big Rooms, clean, good balcony, restaurants in the lobby, all good! I am traveling there on a regular basis. Anyone would like to meet up for a drink, or go to Madrid center in the evening. Let me know :-)

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Salvador, BA
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 22, 2014

Good points: The hotel is beautiful, nice bed, wonderful bathroom. There is a Caffe on the lobby that sells wonderful salads and cheese cake, the girl that works there was a nice person. Could be improved: - I arrived and the room was a mess (this is terrible when happens), the lady who cleans made a mistake, ok, mistakes happen.... More

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2014

great hotel, close to airport. amazing amenities, cafe, internet, pool, free shuttle to and from airport and gym. Rooms are spacious. Would recommend. very good value for price and very pleasantly surprised.

Was this review helpful? Yes 1
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Additional Information about Be Smart Madrid Diana Aeropuerto

Address: Calle del Galeon, 27, 28042 Madrid, Spain (Formerly Tryp Diana)
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Be Smart Madrid Diana Aeropuerto 4*
Number of rooms: 304
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Also Known As:
Tryp Diana Hotel Madrid
Tryp Hotel Diana
Tryp Hotel Madrid

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