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Be Live City Airport Madrid Diana

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C/ Del Galeon, 27, 28042 Madrid, Spain (Formerly Tryp Diana)
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1 room 1 guest
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Be Live City Airport Madrid Diana
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429 Reviews from our TripAdvisor Community

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Traveler rating
    74
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (142)
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Puerto Rico
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Canceled flight resulted in airline putting us here. Room was big, pretty and with wifi. Really close by the airport and they offer shuttle service. A short walk to a Metro and then you have Madrid to explore. What went wrong? Two things: 1. Rude service at front desk. Needed help with wifi conection and room telephone (none where fuctioning)... More 

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Boston, Massachusetts
1 review
3 of 5 stars Reviewed 4 days ago NEW

The location is terrific for airport travelers, the shuttle cramped but on time and free. The lobby and hallways and room balcony are very third-world shabby. The "free buffet" isn't free and two of the other restaurants look like war zones.

Review collected in partnership with Be Live Hotels

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Gomel
1 review
5 of 5 stars Reviewed 5 days ago NEW

We spent one night before early flight. The location of the hotel is excellent. It is easily accessible by metro from Madrid Atocha station. The room was very clean and bed is really comfortable. Free transfer to airport at 4 am was on time.

Review collected in partnership with Be Live Hotels

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Waterford, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Okay hotel located close to Madrid airport so not a bad choice if you have an early flight. Rooms are relatively basic so wouldn't recommend for more than one night. Reasonably priced with price excluding breakfast. Breakfast is okay with usual hotel fayre - nothing special. Was very disappointed with the hotels cafe 'Cafe Thé' - sat waiting at a... More 

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Pat1980
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The airport is spread out. We landed at terminal one and had to go to terminal four. You have to catch a bus and make your way to terminal four. Once we arrived the terminal was real crowded. One word of advice is you should have at least two hours or more to make your connecting flight. Some of my... More 

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New Plymouth, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

We have an invoice problem with this hotel so we will wait on their response to this issue. Our stay was also marked by a security issue which maintenance could not respond to for two days . Other than that the stay was satisfactory

Review collected in partnership with Be Live Hotels

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Heredia, Costa Rica
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had issues with the reception staff being rude when I called 2 weeks in advance to find out about the shuttle. Once I arrived to the airport, I called the hotel at 11 pm and had to call at least 6 more times as nobody was picking up. Once somebody answered I was told a turquoise bus would pick... More 

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oakland
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Searching for a place just to be near the airport turned into a nice surprise due to the food options, from a cafe to a nice dining restaurant with excellent Spanish cuisine. The morning breakfast was a nice buffet (with hot food) that comes with the price of the room. The rooms are basic, roomy and the air conditioning and... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Pets are allowed here. Booking.com sold the resevervation with a wrong commercial about this hotel. Mr. Jose of the hotel in the front desk has confirmed. I can't even cancel the reservation. Doors are NOT safe too. Safey for women is the world worst.

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Travelers are raving about these Madrid hotels

Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived to find a long line for the front desk to check in, took a while to get our room. Room was a little tired but clean and comfortable. Hotel is in residential location so ate in the bistro restaurant which was surprisingly really good. Shuttle bus next morning was a bit hectic, despite having booked we were fortunate that... More 

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