We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Be Live City Airport Madrid Diana

4.0 of 5
C/ Del Galeon, 27, 28042 Madrid, Spain (Formerly Tryp Diana)
Hotel amenities
Be Live City Airport Madrid Diana
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #330 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed yesterday
Lauraine S
Write a Review

221 reviews from our community

Traveler rating
    32
    81
    52
    30
    26
See reviews for
28
79
25
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (221)
  • Mar-May only
    (83)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (49)
All months
A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Near the airport. Very effective shuttle bus operation. Average breakfast. Nice clean room. Receptionist gave first the room where somebody already stays. Never happened earlier to me. They blame computer for mistake. Believe if you like.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Sofia, Bulgaria
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I would not recommend this hotel to anyone. It was extremely hard to find, if you are driving in and not taking the hotel shuttle from the airport. We only stayed one night, and chose this hotel as it is close to the Madrid airport, which we needed for our morning flights. However, it took over 40 minutes and three... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located very close to the air terminal. They have a shutle bus from/to the terminal. It's also close to the Metro station (10 min walking). Except the internet quality the other facilities are on the high level.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
New York City, New York
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all I got the shuttle from the airport to the hotel. I was the first one off of the shuttle and when I walked into the lobby there were 15 people ahead of me in line checking in. There was only one person checking people in. I was exhausted and in line for an hour waiting to check... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Only one word can describe this it's a farce total chaos from changing gates to rudeness at security. Worst airport in the world and I been through a few every member of staff needs training I would say re training but they obviously have had none

Was this review helpful? Yes
Marbella, Spain
1 review
3 of 5 stars Reviewed 1 week ago

The attitude of man who works in the reception during 8-9 in the evening on the 7 of april is very very terrible. He is definitely not suit for service job. Please give any help to the cliente in front

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
South Florida, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed only one night! Very near the airport. Free shuttle. Great location and food available just downstairs. Simple but clean and updated. The staff were very efficient at the reception. Shuttle service was timely. Elevator available.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Poor right from the get go. Very surly receptionist. Went to our room and it hadn't been cleaned. Went back to surly receptionist allocated another non smoking room which stunk of fags. The whole corridor did in fact. Don't be caught by the thief in the tapas bar in the lobby. Two drinks some ham and cheese and poco de... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

fantastic value hotel. Stayed here in between flights for the night. Comfortable room, great deep bath. If you walk to the the left of entrance and follow road round you come across a square with varied restaurants and cafes. I ate in the cafe/bar good good and good price. Airport shuttle to terminal next morning was efficient and on time.... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Bathroom (7)
Viewed
Room/suite (8)
Viewed
1:30
Videos (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (9)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Family/play areas (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question