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Melia Avenida America

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Juan Ignacio Luca de Tena 36 | SALIDA 8 DE LA A-II ( autop. Barcelona), 28027 Madrid, Spain
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Melia Avenida America
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402 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (402)
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    (118)
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Twin Cities
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is convenient for my business as my company is very close by, but this hotel is in need of a major refresh. The beds are quite firm and the air conditioning worked well, which is critical for Madrid in the summer. The bathroom is functional but showing its age. There is mildew in the corners. I ate a... More 

Was this review helpful? Yes
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Dave G, We would like to express, on behalf of the whole team, our gratitude for choosing our Hotel for your recent stay. We really appreciate your comment and the time that you have taked to share your experience on this web site. Best Regards. Victoria Arroyo Guest Experience Meliá Avenida América More 

Budapest, Hungary
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As always this Melia Hotel is one of the best I ever have been. Live jazzy piano music in the lobby, carpets and paintings in the wall. Excelent service and nobody is in hurry. A little bit far from downtown but it is ok.

Was this review helpful? Yes 1
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Guest, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us. At your entire disposal, Victoria Arroyo Guest Experience Meliá Avenida América More 

Erding, Germany
Level Contributor
116 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel IS 9 Minuten Bus Drive Away from THE airport. 30 mins Drive To Madrid City Calloa Bus 1,50€ .146 all 7 Minutes. Per Green LINE Metro 12 min plus 10 mins Walk. Room big engouh . 2x2 km Park for runing, SPA cost extra 19 Euro . The Floor in the Front of the Rooms Are Loud. I... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Dartscht, We would like to thank you for taking the time to write this review about your stay in Meliá Avenida América and letting us know your opinion. Certainly, we hope to welcome you again and to greet you personally. Kind regards, Victoria Arroyo Guest Experience Meliá Avenida América More 

Melbourne Beach, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

I chose this hotel because it had airport transport for free, but the timing didn't work out for either direction, so we ended up with two €25 taxi rides. It took over a half hour to get to the airport. We could have stayed at our much cheaper hotel in the center of the city : all taxis charge a... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Grapho321, On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Avenida América. We hugely appreciate your kind and sincere words because for us your feedback is very important. Do not doubt that we take very seriously all the comments and suggestions we receive from our... More 

2 reviews
4 of 5 stars Reviewed May 24, 2015

Taking into account where this hotel is situated i think the price could've been a bit lower. The stay was nice, we had the chance of visiting the hotel spa for (15€/person) which in my opinion was good but nothing excellent and later on we visited the gym ( free ) which was pretty good, hence i left very happy... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Jaime C, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

We stayed at this hotel for one night on th 16th may. This hotel is about 10 minutes from the airport. The hotel was okay but as soon as you step out of the lift you are faced with a steamy musty smell in the corridor, our room was quite small with small windows however it looked really nice and... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Josephine I, We apologize if they did not reach your expectations. Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we work day by day in order to keep improving our hotel and service. We truly hope that you come back and give us another opportunity to reach your... More 

London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 21, 2015

Despite being a fan of the brand and a loyal Melia rewards members, unfortunately I experienced a litany of disappointing service issues that mean I cannot justify this property for business purposes again: - Awful room allocation. After a late flight and requesting a quiet room at check-in, I received possibly the noisiest room in the property - wrapping around... More 

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Travelers are raving about these Madrid hotels

Reading
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 5, 2015

I was booked to stay in this hotel as part of a business conference in April 2015. The location - close to the airport - is not particaurly useful for amenities. Upon arrival the facade of the hotel is quite shabby, but the reception and bar are actually very nice. The room however was bad. I stayed in a standard... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear MLooker, I'm terribly sorry to read your comments prove that absolutely did not enjoy your stay with us, and this is a fact that saddens us because our highest aspiration is to always satisfy our guests. I would have liked to be aware of this during your stay , so that we had sought ways to provide better service... More 

Miami, Florida
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 3, 2015

I got a 2-for-1 deal from Melia, so tried this hotel out. Lots of good things going for it; a few not so good. If you're doing business near the airport or IFEMA, this is a good option. A lot of Spanish tourists were here on a long weekend city break, so it's passable for tourists too. If you call... More 

Was this review helpful? Yes
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Trotamundos09, In the first place we appreciate your positive comments in relation your experience at Meliá Avenida América. We also thank you for having taken some of your valuable time to send us your comments. We are very glad that you had an enjoyable stay with us, we always try to exceed your expectations and we try to make... More 

UK
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 28, 2015

Stayed here for one week on business and would return. The downstairs public areas were very pleasant including the bar, outside terrace (didn't use the restaurant), the breakfast was great with a lot of variety. Upstairs the rooms themselves are ok, clean and tidy with what you need for business and a decent size. The corridors themselves are quite dark... More 

Was this review helpful? Yes
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear jla2006, I will share your kind words with the entire team who will be very glad to know that our effort is highly appreciated by our guests. We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in... More 

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