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Melia Avenida America

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Juan Ignacio Luca de Tena 36 | SALIDA 8 DE LA A-II ( autop. Barcelona), 28027 Madrid, Spain
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Melia Avenida America
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Melia Avenida America
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366 reviews from our community

Traveler rating
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    171
    84
    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Switzerland
Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a conference in this hotel. Room are on the small size, but I got a quiet room. Staff for room service was not really nice and almost rude when I ordered the food. Location is away from everything and there is nothing to do around. They have a convenient shuttle to go to the airport for free.

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Usha00, It has been very kind of you, that you took the time to let us know about your experience at the Meliá Avenida américa Hotel! Our apologies for the inconveniences you have had in your stay with our Room Service Staff. Do not hesitate that we will follow your remarks. We sincerely hope to have the opportunity to... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An amazing hotel in Madrid (Spain). it gives you all you need to discover the city with a polite and friendly staff. The hotel is a monument itself, with famous artist masterpieces and an ecleptic design. Breakfast is wide and tastefull and our room was great. I will recommend it to all our friends. Lovely. We will come back asap

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear James L, Thank you a lot for taking your time to post a comment about your stay with us. It has been a pleasure to receive such good comments; we will share them with all the team. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to... More 

Ribeirao Preto, SP
Top Contributor
77 reviews 77 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After being yelled at by the most impolite creature I've ever met in a trip - a member of Iberia staff, and after having to find another Iberia employee who could talk like a normal person - showing respect for customers (seriously, I never took another Iberia flight after that incident), I was told my flight was postponed for the... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Maira C, It has been very kind of you, that you took the time to let us know about your experience. We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly... More 

New Delhi, India
Top Contributor
57 reviews 57 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went back to this hotel after 2 years. nothing has changed much.It looked the same as one entered but Rooms were good and neat. This Hotel location is very convenient as it is close to the airport with an efficient Shuttle and not too far from the city centre. Moreso if one is on business and have early &... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear QCINT, Thank you very much for having taken some of your valuable time to send us your possitive feedback. It is great to hear that you had again an enjoyable stay with us ans it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing... More 

Amsterdam, The Netherlands
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Unfortunately this was one of my more disappointing hotel experiences. The room and other parts of the hotel that I saw were very clean and the breakfast buffet was good, but beyond that I was unimpressed. The thermostat in my room was broken, as was one of the closet doors. The bedsheet had some small holes in it. The toilet... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear valeries607, We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our contiuous improvement plan. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to... More 

Athens, Greece
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I usually stay in small boutique/design hotels with character, personality and inspiring ambience not members of international brands. This time I booked in Melia Avenida America because it is quite close to IFEMA and the location is very convenient for those who participate or visit an exhibition taking place in IFEMA. The hotel is also close to several international companies... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear david_villa78, We highlight appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest´s expectations of service and it is always satisfying to hear that these efforts are noticed. It would be a pleasure for all the Meliá Avenida América team to welcome you... More 

The Netherlands
Top Contributor
115 reviews 115 reviews
101 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed during conference. Initially had a standard room on the 5th floor. Very small and windows high in the wall. Curtains were too small to cover the window. Bathroom very small and shower not functioning propely. Old and worn. Could hear next door neighbor walking round and on the phone. Changed next day to junior suite which was only a... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Dutch1505, Thank you for reporting us your experience after your last stay at Meliá! Your possitive comments will help us with our continuing effort to improve the service quality and we will take good notice of all your impressions. We hope you visit us again and of course we will be very pleased to welcome you. Kind regards, Victoria... More 

United Kingdom
Top Contributor
176 reviews 176 reviews
108 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

stayed here for two nights attending a conference. Hotel is a short drive from the airport and even at rush hour doesn't take a long time to get there. Staff are friendly at reception. Rooms are quite basic for its hotel grading. Food in the hotel isn't particularly great, must admit I had expected a higher standard.

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear jeffswork, We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We look forward to receive your visit soon and we reamin at your disposal. Best regards, Victoria Arroyo Guest Experience Meliá Avenida América More 

Liphook, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2015

I stayed here in December 2014 for a conference for 3 nights. The conference facilities were good, little slow on the food service in the private meeting room. The lunch selection in main conference had a good variety over the two days. The spa facilities was lovely, just remember to bring a swimming cap or you will have to buy... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear sophiecope1, Thank you for having taken some of your valuable time to send us your feedback about some points of our hotel and our Staff. I remain at your complete disposal and look forward to welcoming you back in the near future. Best regards, Victoria Arroyo Guest Experience Meliá Avenida América More 

Broxburn, Scotland
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 18, 2015

We stayed here for a couple of nights "luxury" before flying home after an arduous road trip across Spain. The hotel was smart, very clean, big, spacious, bright, luxurious. We were in Room 304 which had the most amusing window feature between the bedroom and ensuite bathroom ... ie there was a window instead of a wall ;-) The air... More 

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