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Melia Avenida America

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Juan Ignacio Luca de Tena 36 | SALIDA 8 DE LA A-II ( autop. Barcelona), 28027 Madrid, Spain
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Melia Avenida America
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Melia Avenida America
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391 Reviews from our TripAdvisor Community

Traveler rating
    66
    184
    89
    33
    19
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42
75
22
198
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (391)
  • Mar-May only
    (118)
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    (105)
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Melbourne Beach, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I chose this hotel because it had airport transport for free, but the timing didn't work out for either direction, so we ended up with two €25 taxi rides. It took over a half hour to get to the airport. We could have stayed at our much cheaper hotel in the center of the city : all taxis charge a... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Grapho321, On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Avenida América. We hugely appreciate your kind and sincere words because for us your feedback is very important. Do not doubt that we take very seriously all the comments and suggestions we receive from our... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Taking into account where this hotel is situated i think the price could've been a bit lower. The stay was nice, we had the chance of visiting the hotel spa for (15€/person) which in my opinion was good but nothing excellent and later on we visited the gym ( free ) which was pretty good, hence i left very happy... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Jaime C, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for one night on th 16th may. This hotel is about 10 minutes from the airport. The hotel was okay but as soon as you step out of the lift you are faced with a steamy musty smell in the corridor, our room was quite small with small windows however it looked really nice and... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Josephine I, We apologize if they did not reach your expectations. Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we work day by day in order to keep improving our hotel and service. We truly hope that you come back and give us another opportunity to reach your... More 

London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Despite being a fan of the brand and a loyal Melia rewards members, unfortunately I experienced a litany of disappointing service issues that mean I cannot justify this property for business purposes again: - Awful room allocation. After a late flight and requesting a quiet room at check-in, I received possibly the noisiest room in the property - wrapping around... More 

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Travelers are raving about these Madrid hotels

Reading
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was booked to stay in this hotel as part of a business conference in April 2015. The location - close to the airport - is not particaurly useful for amenities. Upon arrival the facade of the hotel is quite shabby, but the reception and bar are actually very nice. The room however was bad. I stayed in a standard... More 

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Miami, Florida
Top Contributor
72 reviews 72 reviews
71 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got a 2-for-1 deal from Melia, so tried this hotel out. Lots of good things going for it; a few not so good. If you're doing business near the airport or IFEMA, this is a good option. A lot of Spanish tourists were here on a long weekend city break, so it's passable for tourists too. If you call... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Trotamundos09, In the first place we appreciate your positive comments in relation your experience at Meliá Avenida América. We also thank you for having taken some of your valuable time to send us your comments. We are very glad that you had an enjoyable stay with us, we always try to exceed your expectations and we try to make... More 

UK
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 28, 2015

Stayed here for one week on business and would return. The downstairs public areas were very pleasant including the bar, outside terrace (didn't use the restaurant), the breakfast was great with a lot of variety. Upstairs the rooms themselves are ok, clean and tidy with what you need for business and a decent size. The corridors themselves are quite dark... More 

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear jla2006, I will share your kind words with the entire team who will be very glad to know that our effort is highly appreciated by our guests. We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in... More 

Switzerland
Contributor
20 reviews 20 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 9, 2015

I attended a conference in this hotel. Room are on the small size, but I got a quiet room. Staff for room service was not really nice and almost rude when I ordered the food. Location is away from everything and there is nothing to do around. They have a convenient shuttle to go to the airport for free.

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Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Usha00, It has been very kind of you, that you took the time to let us know about your experience at the Meliá Avenida américa Hotel! Our apologies for the inconveniences you have had in your stay with our Room Service Staff. Do not hesitate that we will follow your remarks. We sincerely hope to have the opportunity to... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

An amazing hotel in Madrid (Spain). it gives you all you need to discover the city with a polite and friendly staff. The hotel is a monument itself, with famous artist masterpieces and an ecleptic design. Breakfast is wide and tastefull and our room was great. I will recommend it to all our friends. Lovely. We will come back asap

Was this review helpful? Yes
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear James L, Thank you a lot for taking your time to post a comment about your stay with us. It has been a pleasure to receive such good comments; we will share them with all the team. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to... More 

Ribeirao Preto, SP
Top Contributor
91 reviews 91 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 5, 2015

After being yelled at by the most impolite creature I've ever met in a trip - a member of Iberia staff, and after having to find another Iberia employee who could talk like a normal person - showing respect for customers (seriously, I never took another Iberia flight after that incident), I was told my flight was postponed for the... More 

Was this review helpful? Yes
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Maira C, It has been very kind of you, that you took the time to let us know about your experience. We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly... More 

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