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Melia Avenida America

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Juan Ignacio Luca de Tena 36 | SALIDA 8 DE LA A-II ( autop. Barcelona), 28027 Madrid, Spain
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Melia Avenida America
Melia Avenida America
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529 Reviews from our TripAdvisor Community

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Greater London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for a team conference, didn't really use the facilities much. But the room was clean, had a lively bar and the conference facilities met our needs. Would be fine for a short business trip. I did walk past the spA and it looked quite pleasant, looks like it does in the advertising.

Helpful?
Thank NavneetSaini
Milan, Italy
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I really like Melia hotel chain. And this one is no different. Situated on the North-East side of Madrid, 15 minutes from the Airport (so very convenient from that perspective). This hotel is really beautiful: modern, very clean, it's perfect when you have to meet customers or when you need to organize meetings. It offers several amenities: a gym/fitness club,... More 

Helpful?
Thank zipperlo
Glasgow
Level Contributor
197 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Modern hotel kind of near campo Los naciones, but not close enough. Also miles away from city centre, easiest route is bus or 15 min walk to underground then another 30 plus minutes. The park adjacent was lovely and an unexplored gem. Room very small and I was totally frozen on the 1st night, I am from Scotland, this is... More 

Helpful?
Thank Dave1408
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Dave1408, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Once again we thank you for your recent... More 

Hilversum, The Netherlands
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good hotel with everything fitting except being a bit far from the city centre. Perfect breakfast. Good staff. Nice restaurant with a limited choice, but relly good food. Behind the hotel is a lovely park. In front of the hotel is the bus to the city centre (it only takes > 40 minutes) but the ride is nice. Close to... More 

Helpful?
Thank Wilhelmus G
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Wilhemus G, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

After a long flight I just wanted to make my check in and sleep for a while as I would have a busy day. But, they decided to put a trainee to do my check in and so, situatiom became tiring and stressing! My working colleague doesn't speak spanish and everytime she was calling the room service they were not... More 

Helpful?
1 Thank Andyara D
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Andyara D, Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit. We hope to welcome you back in a near future. Do not hesitate to contact us directly in advance. Best Regards. Victoria Arroyo Guest Experience Meliá Avenida América More 

Durham, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is not a very nice hotel and does not seem to have been updated in the past 15 years. Not good for the business traveler. No iron or ironing board in the room and when you get one, it is not full size. No clock in room, safe doesn't work, air conditioning does not work. I was told because... More 

Helpful?
Thank dontdisplay
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear dontdisplay, Thank you for sharing your Experience. We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in which we have to focus our effort to improve our services. We hope we have the chance to meet you... More 

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Rheinland-Pfalz, Germany
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have arrived at this hotel very late (flight delay) and the last room they had to offer was the one closest to the hotel bar. as you can imagine it wasn't much quiet. After talking to the reception they were able to get me a room for the rest of my stay on a much higher floor. From there... More 

Helpful?
Thank Denis P
Victoria A, Guest Experience at Melia Avenida America, responded to this review

Dear Denis P, It is great to hear that finally you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Went to bed at 22:30 as i need to wake up fresh for next day be prepared and fresh for my meetings, only could fall asleep at 2am when the rooms side by side of mine and on top were quite. Corridors quite and the terrace outside without people! Stayed #304 - all construction looks like is made out of... More 

Helpful?
Thank Chococastro
Verona, Italy
Level Contributor
196 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed December 6, 2015

Position: Close to the airport (free shuttle available), far from Center (but you can use connections from airport), convenient for business and conferences (they have many salons). The lobby is huge, they do piano bar every evening. Parking: Very Good, had no problem parking in the street Reception: Excellent, fast professional and friendly Comfort: Excellent, spacious and comfortable room, nice... More 

Helpful?
1 Thank Gianluca G
MARIA J, GUEST EXPERIENCE MANAGER at Melia Avenida America, responded to this review

Dear Gianluca G, On behalf of the entire team of Melia Avda. America hotel I would like to thank you for the time you took to share your positive opinion about your experience in Melia on TripAdvisor. I am very proud to know that your last experience in Meliá Avda. América hotel satisfied your expectations. Be sure that we will... More 

Wroclaw, Poland
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 29, 2015

The hotel itself was fine - just as expected for this price and standard. Rooms are quite big and comfortable. The only small disadvantage was the strange blanket wrapped in a bedsheet instead of a standard bed cover, but we slept quite well anyway ;) The biggest plus of this hotel was its staff - all of them were extremely... More 

Helpful?
1 Thank pojedzmygdzies
MARIA J, GUEST EXPERIENCE MANAGER at Melia Avenida America, responded to this review

Dear Guest, First let us thank you for your positive comments about our staff on Tripadvisor. We very much appreciate your kind feedback and your lovely words used to describe our staff service. I would like you get in touch with me to inform me at what room you stayed and so, we could take some actions about the strange... More 

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