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All 458 Madrid hotels

AC Hotel Avenida de America by Marriott

3.0 of 5 Hotel   |   Cartagena 83-85, 28028 Madrid, Spain
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Ranked #230 of 458 hotels in Madrid
A recent review
4 of 5 stars reviewed 3 days ago
Veenolan London, United Kingdom
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222 people have reviewed this hotel

Traveler rating
    48
    124
    36
    9
    5
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24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
London, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location which is easily accessible by the the metro. Stations here are the Cartagena station or the Avenida de America. Many recommended the latter one but I'd personally go for the Cartagena station. It's only about a couple of minutes walk away! In the heat, it's best to be underground where it's cool and... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just arrived from my trip in Madrid and stayed in this hotel as booked with British Airways. The price I paid is well worth it and thought I got a good deal with buffet breakfast! It is not within the tourist area, although it is still within Central - only +/- 5 stops away from Gran Via . It is... More

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Washington DC, District of Columbia
Top Contributor
60 reviews 60 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Great place for a quiet business stay. Way out if tourist district but close to metro, this clean and well maintainers modern hotel is recommended for someone not interested in tourist sites. Staff speaks decent English and bfast is good while expensive.

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Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards More

prague
Top Contributor
59 reviews 59 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been there 2 times, as a platinum got free minibar and breakfast (however never went for brekkie). Room was big and comfortable. Few steps from metro and few minutes from city center. If should stay next time in Madrid this is the best value for money.

Was this review helpful? Yes 1
Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards More

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Stayed there for a week. The staff were great and although guests are a bit more professional they still assisted in directing us to main tourist attractions. I thought it was conveniently located, only a 10 minute walk from metro station. Or if you are nuts like I am... You can walk to Parque el Retiro which took about 40... More

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Gloria A, Owner at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards More

Washington DC, District of Columbia
Top Contributor
60 reviews 60 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 15, 2014

Clean and comfortable if you want to be next to a major metro stop but not a good location. Far away from everything except for businesses in the area. It is very modern, but the gym is just an room with 2 tread mills and 5 dumbbells. Breakfast is average and overpriced.

Was this review helpful? Yes 1
Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

First of all thank you very much for your comments. The gym is not very big but many guest use and the breakfast I hope you like better next time. It will be a pleasure to seeing you soon, my best regards. More

Los Angeles, California
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2014

I was pleasantly surprised by the hotel. The location is pretty good and the room was quite nice. As a gold member of Marriott rewards, I was upgraded to a nicer room which had a free minibar. The service was friendly and I would definitely stay here again. I stayed at AC Atocha and much prefer this location because of... More

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Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 26, 2014 via mobile

Our experience of this hotel was bad the minute we steeped through the door! Check in was the worst ever experienced. I am a platinum member of Marriott rewards so I have stayed in a very large number of their hotels. This place did not get the basics right and provided poor information and had to be prompted or asked... More

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Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

First of all Thank for your comments We really apologize for your bad experience and we are concerned with your comments, as we usually receive positive feedback on front desk attention . We would like to contact you in order to deal with this issue personally and take proper actions. Sincerely, More

Derbyshire
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 21, 2014

Stay here regularly as it's near to my office and the service is always great. They initially didn't have my room on the high floor that I'd requested but soon sorted that and rest of stay as good as ever. Very highly recommended.

Was this review helpful? Yes
Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

Munich, Germany
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 8, 2014

Very good value for money, very clean and fairly large room for a Madrid hotel. Not trying to be too sophisticated just simple, could improve on the breakfast selection, excellent for a business stay.

Was this review helpful? Yes
Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

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Additional Information about AC Hotel Avenida de America by Marriott

Address: Cartagena 83-85, 28028 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — AC Hotel Avenida de America by Marriott 3*
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
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Official Description (provided by the hotel)
Hotel offers modern facilities; located next to the Juan Carlos I fair encloser, near public transportation and the motorways. ... more   less 
Number of rooms
144

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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