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All 458 Madrid hotels

AC Hotel Avenida de America by Marriott

3.0 of 5 Hotel   |   Cartagena 83-85, 28028 Madrid, Spain
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82%
Ranked #225 of 458 hotels in Madrid
A recent review
5 of 5 stars reviewed 2 weeks ago
HernanCubillos Miami Beach, Florida
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228 people have reviewed this hotel

Traveler rating
    53
    125
    36
    9
    5
See reviews for
23
79
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58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a week. The staff were great and although guests are a bit more professional they still assisted in directing us to main tourist attractions. I thought it was conveniently located, only a 10 minute walk from metro station. Or if you are nuts like I am... You can walk to Parque el Retiro which took about 40... More

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Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 15, 2014

Clean and comfortable if you want to be next to a major metro stop but not a good location. Far away from everything except for businesses in the area. It is very modern, but the gym is just an room with 2 tread mills and 5 dumbbells. Breakfast is average and overpriced.

Was this review helpful? Yes 1
Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

First of all thank you very much for your comments. The gym is not very big but many guest use and the breakfast I hope you like better next time. It will be a pleasure to seeing you soon, my best regards. More

Los Angeles, California
Contributor
14 reviews 14 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

I was pleasantly surprised by the hotel. The location is pretty good and the room was quite nice. As a gold member of Marriott rewards, I was upgraded to a nicer room which had a free minibar. The service was friendly and I would definitely stay here again. I stayed at AC Atocha and much prefer this location because of... More

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Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 26, 2014 via mobile

Our experience of this hotel was bad the minute we steeped through the door! Check in was the worst ever experienced. I am a platinum member of Marriott rewards so I have stayed in a very large number of their hotels. This place did not get the basics right and provided poor information and had to be prompted or asked... More

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Gloria A, Manager at AC Hotel Avenida de America by Marriott, responded to this review

First of all Thank for your comments We really apologize for your bad experience and we are concerned with your comments, as we usually receive positive feedback on front desk attention . We would like to contact you in order to deal with this issue personally and take proper actions. Sincerely, More

Derbyshire
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 21, 2014

Stay here regularly as it's near to my office and the service is always great. They initially didn't have my room on the high floor that I'd requested but soon sorted that and rest of stay as good as ever. Very highly recommended.

Was this review helpful? Yes
Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

Munich, Germany
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 8, 2014

Very good value for money, very clean and fairly large room for a Madrid hotel. Not trying to be too sophisticated just simple, could improve on the breakfast selection, excellent for a business stay.

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Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

Buenos Aires, Argentina
Top Contributor
175 reviews 175 reviews
58 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed May 5, 2014

I had a layover of 12 hours in Madrid so I decided to look for a hotel where I could rest a bit, take a bath before going back to the airport and leave my things to visit Madrid. I found a good price for this AC Hotel because of the May 1st holiday. As any other AC Hotel I've... More

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Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

Krakow, Poland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 20, 2014

Advantages: - close to the center (approx 20 minutes by metro) - close to av de america intercambiador - close to shops - clean and sapcious rooms Disadvantages: - free wifi only near the reception - it is quite noisy at night outside so you cannot open the window

Was this review helpful? Yes
Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

Chichester, United Kingdom
Top Contributor
57 reviews 57 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 18, 2014

This was the second time I had stayed at this hotel. I had business to conduct in the area and this hotel was a 10 minute walk to the office, so ideally situated for my purposes. The staff were friendly and efficient on check-in and I was directed to my room with the minimum of fuss. The room was tastefully... More

Was this review helpful? Yes
Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

San Diego, California
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel is kind of hard to find. It doesn't have any big signs and it's on a small side street that really doesn't match the nice interior and rooms. At the same time, though, that small street is very close to several transit lines that can get you to all the hot spots for very cheap. The room was... More

Was this review helpful? Yes 1
Gloria A, Gerente at AC Hotel Avenida de America by Marriott, responded to this review

Thank you very much for your comments. It will be a pleasure to seeing you soon, my best regards. More

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Additional Information about AC Hotel Avenida de America by Marriott

Address: Cartagena 83-85, 28028 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — AC Hotel Avenida de America by Marriott 3*
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel offers modern facilities; located next to the Juan Carlos I fair encloser, near public transportation and the motorways. ... more   less 
Number of rooms
144

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