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Tryp Madrid Alameda Aeropuerto

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Avenida de Logrono 100, 28042 Madrid, Spain
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Tryp Madrid Alameda Aeropuerto
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536 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Mayaguez, Puerto Rico
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Traveling by car, it was a bit hard to find, but worth the search for a hotel close to the airport. Mine was an overnight stay in order to eliminate the stress of getting to the airport for an early morning departure. Check-in was slow. I thought that my late arrival at about 7:30 pm would mean no check-in lines,... More 

Was this review helpful? Yes
San Juan, Puerto Rico
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel needs improvement. Although the room look good, it needs cleaning, the hall carpets needs cleaning and my room air conditioning did not work and I had to change room. Probably can find a better hotel.

Was this review helpful? Yes
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Jorge, We really appreciate your comments about air conditioning and clenaig, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We truly hope that you come back and give us another opportunity to reach your expectations Best Regards Carolina Dominguez Guest Experience More 

2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel is full of smokers. My room was a smoking room. If I had been given the option of smoking or nonsmoking when I made my reservation by phone O would have just picked another hotel. The last few weeks Ive been staying in 20 Euro and under hostels in Spain and Portugal and none have allowed smoking. Why... More 

Was this review helpful? Yes
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear James, We are sorry to learn that we have not reached your expectations this time. Please accept our apologies.We have rooms for smoking and non smoking to satisfy all customers. We truly hope that you come back and give us another opportunity to reach your expectations Best Regards Carolina Dominguez Guest Experience More 

Bogota, Colombia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I would definitely not recommend this hotel to anyone. I arrived at the hotel and there were 3 people at the front desk and neither of them greeted me. I had to stare at them for a good 5 minutes before they finally acknowledged my presence even though there were no other guests at the reception area. After I actually... More 

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Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear guest, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality... More 

Groningen, The Netherlands
Level Contributor
354 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here because my normal choice of airport hotel in Madrid (the nearby Novotel) was full. This was an acceptable substitute: the room was spacious and there was a nice balcony. Room service was quick, but the quality of the food was poor. The location is fine: you can walk to the nearby Metro in a few minutes and... More 

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Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Hello Taveling, We take into account your suggestions about food in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in which we have to focus our effort to improve our services We truly hope that you come back and give us another opportunity to... More 

australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part is location to airport.Service was slack.If I hadn't phoned the hotel prior I wouldn't have known you had to call them to be picked up by their shuttle.They tell you to phone from the Info desk---their phone didn't work.Had to use pay phone only to wait for an English speaking attendant.to get info.Front desk was slow with... More 

Was this review helpful? Yes 1
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Gordon, We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to... More 

Johannesburg, South Africa
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

TYRP Madrid Alameda is one of the several airport hotels in Madrid. They provide free transfer to and from the airport. You need to phone for them to pick you up on arrival. The rooms are spacious. The mattresses are a bit on the firm side. There is a restaurant which serves buffet breakfast, which you can book at the... More 

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Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear guest, It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations It would be a pleasure for all the Melia team to welcome you back in a near future Best Regards Carolina Dominguez Guest Experience More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best thing is the location. Only 10 minutes by foot from the terminals T1,T2,T3 and tube station; the hotel offers free bus transfer as well. For this reason it's a great option for departures & arrivals or even if you come to Madrid by car and you don't want to drive into the city centre. Easy and free parking just... More 

Was this review helpful? Yes 2
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Alfredo, It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel and our Company, Meliá Hotels International, and we all thank you for appreciate the hard work that all our team do every day We will be glad to welcome... More 

uk
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A vere good hotel close to Terminal 1 at Madrid airport. The rooms are nice and very comfortable. Breakfast is very good. I had dinner at the hotel which was just OK. The staff are extremely helpful. The hotel provides a free shuttle bus to/from the airport but you have to ring and request it. Depending on how busy the... More 

Was this review helpful? Yes
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Hello tzolias, We highlight appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. We look forward to receive your visit soon and we remain at your disposal Best... More 

Dallas, TX
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had an overnight in Madrid from Casablanca to Dallas. The room was very pleasant and relaxing, the evening buffet and breakfast were both delicious. The special price made the final night of our vacation exceptional.

Was this review helpful? Yes
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear traveltip, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated Best... More 

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