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Tryp Madrid Alameda Aeropuerto

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Avenida de Logrono 100, 28042 Madrid, Spain
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Tryp Madrid Alameda Aeropuerto
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567 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night when we landed in Spain as we weren't sure how easy it'd be to get around at night. The staff spoke English which was a bonus, the room had a king bed, really nice bathroom and was quite big. Breakfast was absolutely amazing, such a buffet.. Hot and cold, fruits, breads, croissants, salmon, coffee,... More 

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Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Located near the Madrid-Barajas airport, this hotel is perfect if you need to wait for a flight. It's an airport hotel so I didn't expect so much but the rooms are big and clean, and beds are very comfortable. Complete bathroom with all the amenities needed. And not noisy because is located in a closed street and far of the... More 

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Sweden
Level Contributor
101 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here during a stopover between Iberia-flights. It was not as near to the airport as we had thought, but on the other hand it was a “real” part of town, with some restaurants and cafés nearby. Breakfast was good and so were the rooms. Free shuttlebus to the airport and free wifi.

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Sheffield, United Kingdom
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night during a 22hr stopover in Madrid. The location was a little way from the airport (10 minute ride) although a free shuttle bus was waiting at the terminal. The front desk was efficient but not particularly welcoming. The room was a good size, with a comfortable bed and good sized bathroom (including a good selection of toiletries,... More 

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Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Guest, Thank you for having taken some of your valuable time to send us your feedback about some points of our Hotel and our staff. We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction We sincerely hope that we have the chance... More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I spent our last night at this Hotel. The room was spacious, and clean, bathroom had nice plush towels, bath robes and all kind of toiletries. The front desk gave us information we requested about Metro and area restaurants. Loved that the Tryp Alameda Aeropuerto offers free shuttle service to Barajas every 20 min. all day. Metro... More 

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Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Diego, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated Carolina... More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really great location close to the airport and near a local Spanish town, good transport links to the city. The staff very really professional and most spoke English . Lovely fresh looking hotel breakfast was good. Room service needed a little improvement as the staff member couldn't understand very much English and got a wrong order. It was sorted efficiently.... More 

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Carolina D, Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Sonia, Thanky you for your comments. All the reviews are considered and studied by our guest experience and operations department. Best Regards, Carolina Domínguez. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This is good hotel because it's nearby airport and they offer free transfer from/to airport, but this is not a real 4* hotel...they have very old furniture. We arrived at 1AM and nobody was waiting for us at the airport even we told them about transfer when we booked this hotel. We had to pay 30€ for 2 min with... More 

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Carolina D, Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Ovidiu, Every comment we recive is invaluable for us and studied by our guest experience and operations departament. We failed this time and this allows us to think over and prevent other travelers can have the same perception that you. We look foward to your next visit to Madrid. Regards, Carolina Dominguez. More 

Guatemala
1 review
1 of 5 stars Reviewed 3 weeks ago

As many said on their reviews the staff at the reception have no idea what customer service is. The only good thing is wi fi is free and that the hotel is very close to the AirPort, besides that nothing is good.

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Carolina D, Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Sofía: Every comment we recive is invaluable for us and studyed by our GUEST EXPERINECE AND OPERATIONS DEPARTMENT and we failed this time and this allows us to think over and prevent other travelers can have the same perceptuion that you. I would love if you contact me so we can have another chance to make you feel at... More 

Mayaguez, Puerto Rico
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveling by car, it was a bit hard to find, but worth the search for a hotel close to the airport. Mine was an overnight stay in order to eliminate the stress of getting to the airport for an early morning departure. Check-in was slow. I thought that my late arrival at about 7:30 pm would mean no check-in lines,... More 

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Carolina D, Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Ana: Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We hope you visit us again and of... More 

San Juan, Puerto Rico
Level Contributor
147 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel needs improvement. Although the room look good, it needs cleaning, the hall carpets needs cleaning and my room air conditioning did not work and I had to change room. Probably can find a better hotel.

Was this review helpful? Yes
Carolina D, E-Guest Experience at Tryp Madrid Alameda Aeropuerto, responded to this review

Dear Jorge, We really appreciate your comments about air conditioning and clenaig, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We truly hope that you come back and give us another opportunity to reach your expectations Best Regards Carolina Dominguez Guest Experience More 

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