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Tryp Ambassador

4.0 of 5
Cuesta de Santo Domingo 5, 28013 Madrid, Spain
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Tryp Ambassador
Ranked #105 of 456 hotels in Madrid
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370 reviews from our community

    Trip type
Traveler rating
    115
    153
    63
    26
    13
Date Rating
London
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2013

We just spend a long weekend in Madrid and stayed at the Tryp Ambassador [booked with British Airways, package flights and hotel]. Very good hotel : easy to reach by Metro from the airport, close to a Metro station [Opera], right in the centre of the old town, very clean, good service, a bit outdated but it is part of... More

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See 2 more reviews by SVR7 for Madrid
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
April 16, 2013

Dear SVR7 Thank you for your comments rewarding your last stay in Madrid. We apreciate our costumers feedback as help us to improve our service. I will share with our team that your positive experience with us. We hope to see you soon at any Melia Hotel in the world. Kind Regards More

Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

My wife and i stayed for four nights at the Ambassador in April.The hotel is in a perfect location,the palace is only 5 minutes away.Our room was quite spacious and spotless.We had breakfast at the hotel and found it to be very good value Their is hot and cold food buffet and a Tapas bar at night.If you dont want... More

Was this review helpful? Yes 1
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
April 16, 2013

Dear Paul N It is always a pleasure to receive feedback from the customer experience in our hotel, especially if we transmit a positive experience as you have had. We are delighted that you have been enjoying a fantastic stay. Yours faithfully, More

Hagley, United Kingdom
Top Contributor
90 reviews 90 reviews
68 hotel reviews
Reviews in 61 cities Reviews in 61 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed April 5, 2013

Without a doubt the main redeeming feature of this hotel is its location. Within walking distance are the Palace, Plaza Mayor, Chueca, Gran Via etc etc It's all on your doorstep. We were offered an upgrade at very reasonable cost which included breakfast (which is really good, lots of choice and freshly squeezed orange juice), so we had an executive... More

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Javier M, Director de Recepción at Tryp Ambassador, responded to this review
April 16, 2013

Dear Hillpudlian First of all I would like to thank you for having taken the time to share your experience. We are happy to read that you enjoyed our Tapa's Restaurant and our breakfast buffet. We are working day after day to improve our service and your comments show us that we are moving on the right direction. We hope... More

Ripley, Derbyshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2013

Very good position for the centre of Madrid and easy to get to on the underground. Staff helpful but not overbearing. We had a room in the old part but it was perfectly adequate and comfortable. LIked the bar and the service there was excellant. Very good breakfast at a discounted rate. I would return to this hotel again if... More

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Javier M, Director de Recepción at Tryp Ambassador, responded to this review
April 12, 2013

Dear Badgrammer, It is always a pleasure to receive feedback from the customer experience in our hotel, especially if we transmit a positive experience as you have had. We are delighted that you have been enjoying a fantastic stay. Yours faithfully, More

Amman, Jordan
2 reviews
Reviews in 2 cities Reviews in 2 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed March 26, 2013

I stayed at the Tryp for 6 nights at room 333. Reception staff were prompt and helpful it took minutes for check in and check out , the Hotel is a bit old but it is located in the heart of Madrid near the Royal palace.It is easily acceced through the under ground dropat Opera.The rooms are clean and beds... More

Was this review helpful? Yes 4
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
April 16, 2013

Dear Adeeb H. Thank you for having taken the time to share your experience in Tryp Ambassador with the travellers comunity. I will share your oppinion with our Front desk team and the restaurant team. The wonderful perception has had on our hotel we draw from your comments, it motivates us to keep working to get stays as satisfying as... More

USA/Russia
Top Contributor
93 reviews 93 reviews
45 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed March 15, 2013

We chose this hotel for the location. We drove through southern Spain and started our trip in Madrid. The hotel is old and shows it's age. The lobby is a bit strange and garish. We arrived late, but the bar was happy to offer us a limited menu to choose from and pour us a very nice bottle of Spanish... More

Was this review helpful? Yes 3
See 2 more reviews by mkouzmine for Madrid
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
April 16, 2013

Dear Mkouzmine. Thank you for having taken the time to share your experience in Tryp Ambassador with the travellers comunity. I am happy to read that you enjoyed our Family room and also the Food from our restaurant. In also wish to apologize for the inconvenients with our front desk team. We will take the corrective steps to void this... More

Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

The location was fantastic, very central, just off of Gran Via which is the main street, and a few minutes away from the Royal Palace. The staff was very nice and polite, although there was a miscommunication between the booking agency, which I had already paid, and the hotel. As a result, I was double charged for the room, but... More

Was this review helpful? Yes 1
JavierMatute, Director de Recepción at Tryp Ambassador, responded to this review
March 19, 2013

Dear beachbum Thank you very much for your comments, and above all, to take a moment in your valuable time to dedicate this as positive feedback. Thank you most sincerely. The wonderful perception has had on our hotel we draw from your comments, it motivates us to keep working to get stays as satisfying as yours. Also I apologize for... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2013

Just returned from a short break, staff couldnt have been friendlier. Hotel is spotless if a little dated. The breakfast was exceptional! Tapas bar was really good, as was the wine served and for a city hotel the cost of drinks was far cheaper than any other city I have been to. Hotel staff very helpful in recommending a steak... More

Was this review helpful? Yes 2
JavierMatute, Director de Recepción at Tryp Ambassador, responded to this review
March 19, 2013

Dear Kate It is always a pleasure to receive feedback from the customer experience in our hotel, especially if we transmit a positive experience as you have had. We are delighted that you have been enjoying a fantastic stay. Yours faithfully, Javier J More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2013 via mobile

I booked this hotel on the basis of it being cheap and having good recent tripadvisor reviews. Room was spacious, spotlessly clean and bed was extremely comfortable. The bathroom was a little tatty and dated, but still clean. There was a selection of chocolates awaiting us upon our arrival which I thought was a nice touch. The only real negatives... More

Was this review helpful? Yes 2
Javier H, General Manager at Tryp Ambassador, responded to this review
March 6, 2013

Dear Turchese24 Thank you for your kind words on this review and thank you for having taken the time to share your experience. We hope we can welcome you again at our Tryp Ambassador Hotel or any other of our Meliá Hotels in the near future. Yours Sincerely More

Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 28, 2013

The check in and out we're both friendly and efficient. The room was of a good standard although the room heater was very noisy when it came on. The bathroom was a god size and again very clean. The food was excellent and the Tapas bar was great value for money. Would I stay again - definitely.

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Additional Information about Tryp Ambassador

Also Known As:
Tryp Ambassador Hotel Madrid
Tryp Ambassador Hotel
Tryp Hotel Ambassador
Tryp Hotel Madrid
Address: Cuesta de Santo Domingo 5, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#61 Family Hotels in Madrid
#67 Luxury Hotels in Madrid
#109 Business Hotels in Madrid
Price Range: $
Hotel Class:4 star (4*)
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