...having read some of the other reviews, I was dubious about my choice of hotel. True the entrance from the street is less than impressive, but once inside, the place is superb, and comfortable. I can't praise the excellent staff enough - they could not have been more attentive, helpful and courteous. Our room was big and well equipped. Only... More

Great location. Not a pretty hotel. The entrance looks like a drive way. Weirdly laid out hotel with a lobby in a room past reception. Almost hard to remember your way through the warren-like halls. I didn't love the service. Half the people were nice. A couple people were rude, like one of the men who served breakfast. I had... More

The Tryp Ambassador does have a note of faded elegance, but we enjoyed it alot and had no problems. It is in a great location on a quiet side street leading right down to the Opera area. There is easy access to 3 different metro stations as you are touring the city. The staff is helpful even if they are... More

The hotel is in a walking distance from the very center of Madrid. And this is pretty much the only nice thing about this place, in need for a renovation. The experience at this hotel ranges from "maybe-3" to "almost-4" stars depending on what side of the hotel you get assigned to. If you find a great deal on the... More

There is a difference between left and right of the reception. Go left and it is a bit more stylish and 4*, go right and corridors and rooms are more 3*. Allthough in general rooms are spacious. Free internet everywhere is a plus. Breakfast is good by spanish standards. Overall the hotel is in need of an overhaul and restyling.... More

This hotel is in the heart of Madrid, close to the Palace and Cathedral. The metro is one block away. The rooms are very spacious, with wood floors, large windows and wonderful beds. The staff is wonderful, and the hotel food is great. Would definitely recommend this hotel to anyone! More

When we arrived, the front desk people said nothing as we walked to the only visible elevator, got our entire luggage into it only to find out that we had to walk down a hall to get to the elevator that would take guests to the floors where the rooms were located. A/c was not central, and would make a... More

We booked this as part of a BA city break. The hotel was really well situated (right by the plaza by the opera house). The staff were very pleasant and very helpful. The hotel was good although a little run down but not dirty and the hotel bar prices are astronomical in comparison to the very pleasant little bar opposite.... More

The hotel is nicely decorated and is in a excellent location for buses,underground and is only 5-10 minutes walk from all the main shops and bars towards the Sol area. The only thing we could possibly gripe about is that we booked a romantic package which was meant to be a nice upgraded room with a bottle of cava waiting... More