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Hotel Petit Palace Arturo Soria

Arturo Soria 14, 28027 Madrid, Spain
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1 room 1 guest
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Hotel Petit Palace Arturo Soria
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150 Reviews from our TripAdvisor Community

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Traveler rating
    29
    61
    47
    7
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (33)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (38)
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Wellington, Florida
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed July 21, 2015

The hotel is far from the 4 stars stated at the entrance, but, for the price and proximity to the airport, it fit the bill. There is a major problem, however, is that the sign in front of the hotel says Hotel High Tech, not Petit Palace. It was very difficult for us to find it at night and we... More 

Was this review helpful? Yes
Eugenio B, Director General at Hotel Petit Palace Arturo Soria, responded to this review

Dear Guests, We thank you for taking the time out to write about your experience in our hotel. We would like to inform you that High Tech Hotel and Petit Palace Hotels are the same brand and same chain. In fact at least there 6 signs outside of the hotel under the name of Petit Palace . Concerning about the... More 

Gibraltar
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 29, 2015

What an excellent hotel, only 3.3km from the IFEMA which is where we needed to be. The hotel was very clean and the room spacious, the breakfast was lovely. However the best part of the stay was the staff, every member of staff we encountered was lovely and extremely helpful. From helping with luggage to printing out maps, supplying us... More 

Was this review helpful? Yes 1
Eugenio B, General Manager at Hotel Petit Palace Arturo Soria, responded to this review

Dear Guest, We were absolutely delighted to receive your concise and positive review and the breakfast staff were thrilled to receive such high praise! It’s very gratifying and really motivates us to know that our services and hospitality fulfill your expectations Thank you for your kind words and we hope you do live up to your promise and return soon.... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed April 7, 2015

Good points - the breakfast is good and the beds are comfortable. It's cheap. Bad points - the hotel isn't close to anything apart from a metro station and a shopping centre. The Irish bar that provides room service for the hotel is awful and everything I hate most about what we do to Spain!

Was this review helpful? Yes
Eugenio B, General Manager at Hotel Petit Palace Arturo Soria, responded to this review

Dear Mr. Jaxbull, Thank you very much for your positive review of your stay with us and for letting us know about the positive and negative aspects of your stay with us. Its very pleasing to know you enjoyed it overall. We are sorry if you experienced about our room service that in your opinion was "awful", We understand that... More 

Vitry-sur-Seine, Ile-de-France, France
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 10, 2015

If, like me, you need to stay Ciudad Lineal, a quarter from Madrid, Petit Place is the opportunity to be in a good hotel for a small price. A very nice "accueil", salon quite and fresh in summer and no bad surprise not in your room and no in your bill. What elese?

Was this review helpful? Yes
Eugenio B, General Manager at Hotel Petit Palace Arturo Soria, responded to this review

Dear Mr. Lazaro, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Petit Palace Arturo Soria! Best regards Eugenio Buyo Cuspide, GM, eugenio.buyo@petitpalace.com More 

Chicago, Illinois
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 20, 2014

I stayed here for business trip in September 2014. Service was good, front desk very nice & accommodating. The room was more spacious than many European hotels I've stayed in. I did not eat breakfast, I thought it was pricey for what it was. There is a Irish bar next door with great beer & food. There is a taxi... More 

Was this review helpful? Yes
Eugenio B, Director de Recepción at Hotel Petit Palace Arturo Soria, responded to this review

Dear guest, Thanks for your opinion, this is very important for us. Regarding the proximity to IFEMA Convention Hall, the hotel is approximately 10 minutes by taxi, and the price is lower than claimed, please the next time you visit us, tell us and we will be happy to help you. More 

Athens
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 7, 2014

We stayed here during a Spain tour in August 2014. Friendly hotel about 10 kms from Madrid city center, in a quiet suburb and with a metro station few meters away. The rooms are good air-conditioned, with well sized bathroom, large beds, lcd tv, safe and a laptop with basic internet connection. It's not a real 4 star hotel, but... More 

Was this review helpful? Yes
Eugenio B, General Manager at Hotel Petit Palace Arturo Soria, responded to this review

Dear Guest: We appreciate your kind words. It was our pleasure to having you in our hotel!! We hope to see you again in one of our hotels!!! Thank you very much for contributing TripAdvisor. Kind Regards Eugenio Buyo Cuspide, GM, eugenio.buyo@petitpalace.com More 

North Kansas City, Missouri
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 5, 2014

I have stayed at this hotel often and found it clean, friendly and accommodating always . Free parking and close to subway line with conscience to places to eat. It it moderately priced and you can elect to have breakfast included or go have a traditional Spanish breakfast tostado and tomato with coffee . I recommend using this place if... More 

Was this review helpful? Yes
Eugenio B, Director de Recepción at Hotel Petit Palace Arturo Soria, responded to this review

Dear guest, Thanks for your review, your opinion is very important for us! Regards, E. Iturriaga More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 31, 2014 via mobile

This hotel advertises rooms with free breakfast from 53.90eur. When you try book then they say there is no availability. If however you dont book via the special then all of a sudden there are room available for a much higher rate. This is mis-leading and pure deception to con clients out of booking at higher rates. They should list... More 

Was this review helpful? Yes 3

Travelers are raving about these Madrid hotels

Madrid, Spain
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 22, 2014 via mobile

We found this hotel to be very clean and modern. The reception staff are very friendly and speak English fluently. This is an excellent no frills hotel, no room service, no restaurant {except breakfast, more about that later} , but what you do do get is a nice sized bedroom, big enough for 2 people, a lovely bathroom, free lap... More 

Was this review helpful? Yes 3
Victoria G, Departamento de ventas online at Hotel Petit Palace Arturo Soria, responded to this review

Dear Guest, Thank you for your very complimentary review of Petit Palace. We are glad to hear you have enjoyed our rooms. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations complaints always with the aim of... More 

Brighton and Hove, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 30, 2013 via mobile

Situated in Arturo Soria - once a leafy avenue, now a busy arterial road - close to the Alcala Norte shopping mall and Ciudad Lineal metro station. This is a traditional low budget hotel building which received a make over quite a few years back when it was acquired by the Petit Palace chain. For family reasons we have stayed... More 

Was this review helpful? Yes
Victoria G, Departamento de ventas online at Hotel Petit Palace Arturo Soria, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. It is very nice to hear that you were here before and that you will come back. I am glad to read that you were happy with our rooms and our services. Hope to see you again... More 

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