We wanted a quiet area and found it even though near train station. Very nice area and just steps from train station-we walked with our luggage. Nice museum area-all major museums within walking distance. Easy metro to major sites. Hotel room was most spacious we have ever had in Europe-huge room-contemporary decor, dark and quiet for great sleeping. And-free mini-bar!... More

We stopped here some time ago - but I promised myself I'd write a review. The hotel is located in a good spot - not far from all you need. We found the restaurant in the hotel to be excellent - try the sangria ... :) I could go on my morning walks in complete safety and we never had... More

My husband and I booked our first trip to Spain last November, and being a loyal Marriott customer, stayed at this AC Hotel location and were not disappointed. We were in a suite, and I absolutely loved the room and bathroom! Each and every hotel staff member we met provided very friendly and exceptional service. After arriving from the US... More

welcome gift? concierge lounge? who cares! This hotel is a 3 min walk to Reina Sofia, 5 min walk to Prado and Atocha station. Subway only 2 blocks away and bus stop across the street. helpfull staff and a pretty decent breakfast. Fully renovated and comfortable rooms and free minibar. there's no free wifi in the room, only in the... More

After figuring out how to buy a Metro ticket, we eventually arrived at the hotel from the airport in less than an hour. We walked about fifteen minutes out of the way. The hotel is easy to find and is situated on a nice busy main street. Many thanks to the other reviewers who gave detailed directions, which I downloaded... More

A tiny hotel located in shady area but next to museum avenue. Easily walk to several museums. We stayed in Dec 2011 and the hotel was recently bought by Marriott but not fully integrated. Because of our Marriott status, we got upgraded to their suite but the room was small and the heater did not work properly. No concierge lounge,... More

Excellent location, free wifi, amazing breakfast, beautiful rooms!! The hotel is located near the main train station (Atocha) which made it really convenient to get to the hotel from the airport (we purchased a 3 day public transportation pass which was great). It's also within a couple of metro stop locations making it easy to get anywhere in Madrid. Free... More

Hotel close to a lot of Madrid sites, staff tries to do things correctly to the guest, but too few of them to handle tourist traffic. Samall elevators make it impossible for 3 people to fit with luggage. Once in my room I complaint that it smell like cigarette, person at the counter promised to have the maid spray some... More

We stayed 3 nights at AC Carlton in October. We are Marriott Platinum and the stay was prior to being able to receive Marriott Rewards points but reservation was made thru Marriott. Felt the hotel was very good value. We got a superior room which was clean and spacious, comfortable bed. Room had wood floors which we are not used... More