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AC Hotel Carlton Madrid by Marriott

4.0 of 5
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Paseo De Las Delicias 26, 28045 Madrid, Spain
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AC Hotel Carlton Madrid by Marriott
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Ranked #145 of 454 Hotels in Madrid
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841 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Had a lovely two night stay here in June, with the location perfect for us as we had a car. Receptionist working on June 21 at around 6ish (can't remember her name) was incredibly helpful in directing us to the nearby car park (about two streets over), and I impressed myself speaking to the guy there in as much Spanish... More 

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Rochester, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here recently on a business trip. Well located within Madrid. The only thing to be careful of is Parking. Ensure you get advice from reception (I got a €90 parking ticket). They have a deal with a car park nearby. Hotel is clean and tidy and rooms a decent size. AC was superb on what was a heatwave. Breakfast... More 

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Tampa, Florida
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great room, great value. Drinks in lobby a little costly, but typical for hotel bars. About a 25m walk to the more lively parts of town, which is my only reason for the less than stellar rating. Generally took a cab down to the main areas, and once or twice went ahead and walked back.

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Bainbridge Island
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42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We try to shy away from US chains when traveling abroad, but sometimes you just have to do it! We chose this hotel because we were coming in on a bus and lea if on a train the next day. Centrally located, this is modern, business style hotel that provides excellent service. All of the front desk clerks were superb... More 

Was this review helpful? Yes 3
carlton01, General Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Guest, First of all I would like to thank you for all your good comments. We will keep working to improve and offer always an excellent service. We apologize for the inconvenience with the coffee in your room, if you request it at the front desk, we will be glad to take some packets of coffee to your room.... More 

Narre Warren, Australia
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel that could be even better if it had free WiFi in all areas of the hotel and tea and coffee making facilities in the rooms or at least in the lobby. The staff were very friendly and helpful. Our room was a good size and the bathroom was adequate with complimentary toiletries and big fluffy towels. The... More 

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Chandigarh, India
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is just 10 mins walking distance from the metro station of Atocha. The location is excellent, can cover all the tourist spots on foot. Across the street is a vodafone store where one can buy sim cards. it is situated in the middle of the street with many eateries close by. There is a big super market around... More 

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Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was fantastic! The hotel was close to the metro station and had great breakfast and great staff! It was centrally located and the rooms were comfortable and clean. The staff was very nice and was able to answer our questions about local restaurants and other items as well.

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoy staying at this hotel. Friendly staff, good service and perfect location specially its proximity to the Atocha train station is a plus, if you are traveling by train early in the morning.

Review collected in partnership with Amoma.com

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Des Moines, Iowa
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this hotel from Marriott.com and booked it there. We stayed for 4 nights and the hotel is nice but not remarkable. The rooms were good sized. The breakfast buffet was fine but nothing special and not worth the price. The staff was very good -- tried to be helpful at every turn and everyone spoke several languages. No... More 

Was this review helpful? Yes 2
St. Petersburg, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While visiting Madrid stayed in this Hotel, at a very reasonable rate, reserved through the Marriott web site. The rooms are great, beds very comfortable, large bathroom. Downstairs is a full bar, and restaurant. I had the Pizza for dinner, very good. Breakfast is Pricey, would be better to walk around the corner to the smaller restaurants serving coffee etc.... More 

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