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AC Hotel Carlton Madrid by Marriott

4.0 of 5
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Paseo De Las Delicias 26, 28045 Madrid, Spain
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1 room 1 guest
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AC Hotel Carlton Madrid by Marriott
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885 Reviews from our TripAdvisor Community

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Traveler rating
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    442
    136
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (885)
  • Mar-May only
    (211)
  • Jun-Aug only
    (247)
  • Sep-Nov only
    (226)
  • Dec-Feb only
    (201)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

We had a couple of comfortable night here . It was clean friendly staff and 30 euros from airport . Breakfast at 16 euros a bit pricey a walk down the street and you can get a meal for less and people watch as well.

Was this review helpful? Yes 1
Chicago, IL
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed 2 nights and had 2 rooms. The hotel checked in advance and made sure to provide adjoining rooms which was very nice because it created a 2 bed/2 bath suite so we could spend time together. The said they couldn't upgrade me with my platinum status and instead gave us full use of the minibar which was a... More 

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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was really really impressed with this place! I got a deal on booking.com for about 70 U.S. I walked in and was really taken aback by how modern, fresh and clean the rooms are. I would certainly stay here again, as on top of the rooms being comfortable and clean, the staff was extremely nice and helpful.

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St helens
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 4 days. Room very clean and comfortable, ideally situated for places of interest. Rococio on reception was lovely pleasant girl and very helpful hotel is a short walk to plenty of bars selling very tasty Tapas. For a really delicious meal I would definately recommend a small resturant a short walk from hotel La Manzana... More 

Was this review helpful? Yes 1
wigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great position, rooms big and spacious, immaculate, excellent air conditioning good breakfast , but if you are expecting a full English you will be disappointed the staff were very helpful especially Rocio at reception all in all exceptional value for money would definitely recommend

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Paris, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on a 3 day / 2 night visit to Madrid and used Marriott points to pay for the room. I thought the quality of the hotel was excellent for the amount of points we used compared to Marriotts we've stayed at in the states. It was 90+ every day we were there and the AC worked perfectly... More 

Was this review helpful? Yes 1
Buckingham, United Kingdom
Level Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel fabulous spacious room in great location 30 min walk from tourist spots. The receptionist Rocio deserves a special mention for her friendliness, she was helpful, knowledgeable and a lovely person to be greeted by. Clean hotel with lots of space in the rooms and bathrooms. The smallest lifts ever though!!

Was this review helpful? Yes 1
Sandys, Bermuda
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After checking into this hotel I got a little worried when I got into one of the smallest hotel elevators I have ever seen lol. However I was pleasantly surprised when I got to my room which was spacious and modern! The bathroom was great too. Lots of closet space, great floors, comfortable bed. The front desk people were friendly... More 

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West Palm Beach, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed two weeks at the AC and the staff was wonderful. They accommodated our needs and changed our room to have a better view and closer to other family rooms. They provided great guidance to any location or recommendation for activities. The staff was very courteous and friendly, we felt connected every time we approached the front desk. Thank... More 

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Cebu City, Philippines
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my 3rd time in this hotel. Perfect located near Atocha and the Reina Sofia Museum and the staff is always very friendly and the rooms are always clean. If I return to Madrid, I would probably stay there again.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Train station(9)
  • Very good(8)
  • Reina Sofia(4)
  • Breakfast buffet(3)
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323 photos of this hotel

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