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All 458 Madrid hotels

AC Hotel Carlton Madrid by Marriott

4.0 of 5 Hotel   |   Paseo De Las Delicias 26, 28045 Madrid, Spain
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82%
Ranked #152 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Kent2009 Los angeles, ca
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675 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Los angeles, ca
Top Contributor
53 reviews 53 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW

THE FRONT PEOPLE WERE NOT VERY HELPFUL. acTED LIKE DID NOT WANT TO BE BOTHERED. Elevated is very very small. Cleaning lady was nice and hospitable Pros: good soft pillow like most Marroitt Room is clean Location is good - no so far from Grand via but from enough so it is not so noisy Cons : rude receptionist When... More

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Jomtien
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Before finalizing our booking via Marriott website, we figured: there must be something wrong with this hotel. It’s impossible to pay such a low amount for the location and the quality of the hotel. Well, I can assure you from my own experience that this hotel delivers what it advertises: great and spacious rooms; a healthy breakfast with a great... More

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Edmond, OK
Top Contributor
77 reviews 77 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On June 12, 2014 a group of about 35 stayed at this hotel in Madrid. It is a very nice hotel and near the Reina Sophia modern art museum and the train station. About a 2 or 3 block walk. All in the group were pleased with the hotel and its location. I thougth the breakfast each day was quite... More

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Grand Rapids, Michigan
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I agree with the review written by MaineScott on the pros and cons, but will add a couple of comments. The first is that if you are a Marriott Elite member, you will get free Wi-Fi throughout the hotel. That is the good news. The bad news is that Marriott Elite members (gold and platinum) usually get free breakfast as... More

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Auburn, Maine
Top Contributor
144 reviews 144 reviews
63 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a night at the AC Carlton and it was generally a good experience, with one small caveat and one significant caveat. First the good: The hotel has a fairly convenient location. The Atocha station is just two blocks away and easily walkable. It's just a few minutes' walk to the Prado area, and just a few minutes more... More

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Auburn, Maine
Top Contributor
133 reviews 133 reviews
47 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place, would definitely stay here again if visiting Madrid. The front desk staff spoke good English. We came in prior to check in time, and our bags were stored for us while we went out and looked around town, and better yet, the staff moved them to our room for us before we got back to the hotel, which... More

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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at this hotel on our way to catch a flight after a trip across Southern Spain. We initially chose it because of its location being very close to the Atocha train station. We were greeted by a very pleasant and helpful front desk staff who offered us two room choices and even gave the keys to... More

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Santa Cruz, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Carlton in the beginning of July with two other people for two days. Our room was fine and the location was really close to the train station, which was what we really needed. On the first morning all I wanted was coffee and was concerned about the price of the breakfast because it was set up... More

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carlton01, Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Guest, First of all, we would like to thank you for the comments. We are very sorry for the inconveniences caused about the breakfast, but it should be a misunderstanding. The rate for the continental breakfast is 11 € per person and the buffet breakfast is 17 €. Also we have rates with the breakfast included, but we don´t... More

Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We stayed at the AC Carlton for 2 nights in June, 2014 and were generally very pleased. They accommodated our status as Marriott Rewards Gold Elite members with free wifi in our room (as compared to free in the lobby or for a 5 euro/day fee) and free mini bar. Rooms were very clean, and they were able to add... More

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carlton01, General Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Mr Mills, I would like to thank you for your comments about your stay at our hotel. I'm glad you enjoyed your stay with us. I appreciate your valuation for our breakfast, although we think it has really good value for money and good quality for breakfast at 4 star hotels in Europe and in Madrid. We really appreciate... More

Florida
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This review is base on two stays over a 10-day period. I am a Platinum Marriott award guest and was not sure what to expect from AC Hotels since they are a relatively recent addition to the Marriott family. I am happy to say that we had a very good experience and I would certainly stay here again if I... More

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Additional Information about AC Hotel Carlton Madrid by Marriott

Address: Paseo De Las Delicias 26, 28045 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Carlton Madrid by Marriott 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#91 Luxury Hotel in Madrid #104 Romantic Hotel in Madrid #109 Family Hotel in Madrid #115 Business Hotel in Madrid
Hotel Class
Number of rooms
112

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