We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 456 Madrid hotels

AC Hotel Carlton Madrid by Marriott

4.0 of 5 Hotel   |   Paseo De Las Delicias 26, 28045 Madrid, Spain
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points!
AC Hotel Carlton Madrid by Marriott
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added AC Hotel Carlton Madrid by Marriott to your Saves list
Ranked #141 of 456 Hotels in Madrid
Certificate of Excellence 2014
A recent review
Write a Review

761 reviews from our community

Traveler rating
    226
    379
    114
    27
    15
See reviews for
133
344
56
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (761)
  • Mar-May only
    (162)
  • Jun-Aug only
    (190)
  • Sep-Nov only
    (225)
  • Dec-Feb only
    (184)
All months
Top Contributor
62 reviews 62 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a week on business. The check-in person was courteous and very helpful in seeing that we could get a good room, early check-in, and free wifi. She found us a room that we preferred to the one initially assigned. The rooms are modern and well-appointed. Our rate included breakfast, which in addition to the usual "continental"... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for a w/e between Christmas and New Year 2015 after going from Barcelona to Sevilla. Located a short walk from Atocha train station, the Prado and the park. Rooms were updated but, typically, a little tight for US travelers. Staff very helpful as others have noted. A couple of decent cafeteria style places close by and a... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was very helpful and so friendly - Mayte and Rocio went out of their way to give us handy Tips - rooms were clean and spacious - breakfast outstanding Location location excellent Would recommend this hotel to any of my friends

Was this review helpful? Yes 1
Newtown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice. The front desk staff was very friendly and helpful. The rooms were nice and the beds were very comfy. The wifi worked as well, which was an issue in some other places we staying in Spain. Overall, very nice.

Was this review helpful? Yes 1
Addlestone, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First impression - pleasant front of house staff. Room spacious and clean. Excellent bathroom. Breakfast €16 plus VAT. At that price I want hot food freshly cooked not sitting in a bain marie! A bit noisy. I used my iPod to block noise out. I then left it under the pillow on checking out. Hotel staff could not have been... More 

Was this review helpful? Yes 1
Marbella, Spain
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The only good thing is the location. We had an overnight stay before taking the train. Only 2 minutes walk from Atocha. First it is quiet difficult to access the lobby as the are only steps and no one there to help with the suitcases. The lady at the front desk tried to sell us an upgrade to get a... More 

Was this review helpful? Yes 2
carlton01, Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear guest, I apologize for the inconveniences caused during your stay. First of all I would like to apologize for the inconvenience caused by the stairs of our entrance, we have another entrance without stairs, easy accessible 24 hours a day.There are signs on the main entrance pointing where the other entrance is. I apologize for this inconvenience, we would... More 

Chicago, Illinois
Top Contributor
81 reviews 81 reviews
58 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a travel pro at DM Vacation I rate hotels on how they represent themselves. This hotel meets what they advertise. I have stayed in two AC hotels and they really do not fall into a Marriott category. The best way I can think of the AC brand is it is an upgraded courtyard. I believe if you have this... More 

Was this review helpful? Yes 7
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

if you are looking for a comfortable stay in Madrid centre, close to Atocha train station, this is a good choice. Beware that the restaurant is closed on a weekend though but breakfast is your normal buffet style with bottled orange juice but hot options available. The room were very clean but very poor insulation means that there is quite... More 

Was this review helpful? Yes
carlton01, Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Guest, First of all I would like to thank you for your comments, and apologize for the inconveniences caused during your stay. I appreciate your comments, and we are really sorry for the disturbances. If you would have told us at the front desk, we would have offered to you a change to a room more quiet. Thank you... More 

Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there for 4 nights. The hotel personnel was wonderful, very helpful and knowledgable. The rooms were reasonably spacious and very clean. As a Marriott member, we got free breakfast, which was excellent. It is close to several museums and walking distance to train station and city center. Highly recommended.

Was this review helpful? Yes
Hong Kong, China
Top Contributor
149 reviews 149 reviews
55 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very basic hotel within 5 mins walk from Atocha train station. We stay at this hotel for a night, travel out of Madrid for a few nights, and come back to stay at this hotel again. We asked if we can leave a piece of luggage there so that we can travel light. The hotel charges Euro 3.5 / day... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to AC Hotel Carlton Madrid by Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AC Hotel Carlton Madrid by Marriott

Address: Paseo De Las Delicias 26, 28045 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Carlton Madrid by Marriott 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Travelocity, Orbitz, Priceline, Despegar.com, Marriott, Agoda, TripOnline SA, Odigeo and Tingo so you can book your AC Hotel Carlton Madrid by Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#87 Luxury Hotel in Madrid
#99 Business Hotel in Madrid
#122 Romantic Hotel in Madrid
#132 Family Hotel in Madrid

232 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (219)
Viewed
Family/play areas (1)
Viewed
Room/suite (73)
Viewed
Dining (5)
Viewed
Bathroom (37)
Viewed
Hotel & grounds (22)
Viewed
Pool/beach area (1)
Viewed
View from room (5)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay