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All 458 Madrid hotels

AC Hotel Carlton Madrid by Marriott

4.0 of 5 Hotel   |   Paseo De Las Delicias 26, 28045 Madrid, Spain
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Ranked #152 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
LaCicale New York City, New York
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685 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Had a nice stay here. The hotel was offering free Wifi in exchange for signing up for the Marriott Rewards program. Nice location, quiet area but the busier areas are easily accessible. Walked just about everywhere and not far from a main metro line to get to Plaza de España and Plaza Mayor. Quiet hotel with great room service and... More

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Tampa, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel is near the train station but quiet neighborhood and good value for the price. 4 blocks walk to hop-on/hop-off bus so makes it convenient to visit all attractions during the day and come back to a quiet hotel as bus runs til about 10pm. Make sure to book however many guest you have in room as I only... More

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South Carolina
Top Contributor
121 reviews 121 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I had read reviews on this hotel that said it was across the street from Atocha station and that's not exactly true but it's not a bad walk (about 2-3 blocks) once you find your way out of the "left" side of the station. It was convenient coming from Madrid and then going on to Algeciras and for a day... More

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carlton01, Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Sir First of all we'd like to thank you for your comments. It help us to improve in the future. Regarding the hair dryer in the bath, we have different types. If you had informed us about it during your stay, we could take to your room another hair dryer working without the finger on it. We have no... More

Okemos, Michigan
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

AC Carlton is a nice and clean hotel with helpful staff that is minutes to the Atocha train station. It is also about a 10 minute walk to the Prado museum and El Retiro Park. If you need to go to Sol and other sites, the metro station is close by or take the Cercanias from Atocha…..I walked to all... More

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The Villages, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a little way from old town Madrid (NEAR TRAIN STATION). Great hotel, but the hardest beds I have ever slept on. Great breakfast (included). Near Hop-On-Hop OFF buses. Which was the way to visit. Service was excellent.

Was this review helpful? Yes 1
carlton01, General Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear guest, First of all I would like to apologize for the inconveniences caused with the bed, If you would had told us about the problem with the bed we would have offered a change to another room with a different type of mattress. Thank you also for your good comments, we hope to see you in your next visit... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel. This hotel is located close to many things and attraction, you can go to most attraction with just less than a 20 minute walk. The rooms and hotel itself was really nice. We had no problems with this hotel. Would recommend.

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Charleston
Contributor
16 reviews 16 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The AC Carlton is in a great location just a few minutes walk from the subway and train station. There were a few convenience type shops near by and the neighborhood seemed fairly safe. The front desk staff was very helpful and patient with my constant questions and requests for recommendations. They were knowledgeable and went out of their way... More

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Los angeles, ca
Top Contributor
55 reviews 55 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

THE FRONT PEOPLE WERE NOT VERY HELPFUL. acTED LIKE DID NOT WANT TO BE BOTHERED. Elevated is very very small. Cleaning lady was nice and hospitable Pros: good soft pillow like most Marroitt Room is clean Location is good - no so far from Grand via but from enough so it is not so noisy Cons : rude receptionist When... More

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carlton01, General Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Guest, I am really sorry for the bad impression you have from our hotel and from our staff at the Front desk. I would like to apologize for the inconveniences caused during your stay. I will talk to my front desk staff to remember them the importance of our guests, because they already know that customers are our main... More

Jomtien
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 25, 2014

Before finalizing our booking via Marriott website, we figured: there must be something wrong with this hotel. It’s impossible to pay such a low amount for the location and the quality of the hotel. Well, I can assure you from my own experience that this hotel delivers what it advertises: great and spacious rooms; a healthy breakfast with a great... More

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Edmond, OK
Top Contributor
81 reviews 81 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 24, 2014

On June 12, 2014 a group of about 35 stayed at this hotel in Madrid. It is a very nice hotel and near the Reina Sophia modern art museum and the train station. About a 2 or 3 block walk. All in the group were pleased with the hotel and its location. I thougth the breakfast each day was quite... More

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Additional Information about AC Hotel Carlton Madrid by Marriott

Address: Paseo De Las Delicias 26, 28045 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Carlton Madrid by Marriott 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#89 Luxury Hotel in Madrid #112 Romantic Hotel in Madrid #112 Family Hotel in Madrid #117 Business Hotel in Madrid
Hotel Class
Number of rooms
112

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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