We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

AC Hotel Carlton Madrid by Marriott

4.0 of 5 Hotel   |   Paseo De Las Delicias 26, 28045 Madrid, Spain
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added AC Hotel Carlton Madrid by Marriott to your Saves list
AC Hotel Carlton Madrid by Marriott
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
81%
Ranked #144 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Michael W Atlanta, Georgia, United States
Write a Review

694 reviews from our community

Traveler rating
    210
    341
    105
    24
    14
See reviews for
126
314
50
69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, Georgia, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A very good property. The location is very convenient to the Atocha Train station and the Metro. This was our home base for 4 days in Madrid, and we saw it all. The staff were very nice. We got an interior room, which was so quiet that we had to set alarm clocks or fear sleeping all day. Never tried... More

Was this review helpful? Yes
Geneva, Switzerland
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good property. Conveniently located close to Atocha train station and 2 metro stops. We stayed in a suite on the top floor, not much of a view, but very quiet. Room and bathroom were both spacious and clean as was the closet. Air conditioning was quiet and working properly. Other in room amenities: Minibar with the usual drinks and... More

Was this review helpful? Yes 1
atlanta
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights. I had originally booked five more nights on my Marriott reward account for free and cancelled them and moved. Overall I was just not impressed. My room overlooked the main road and was NOISY. Constant loud roar of cars, pack earplugs. I see others have complained about this too. I guess I... More

Was this review helpful? Yes
carlton01, Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Mrs Carol, First of all I would like to apologize for the inconveniences caused during your stay. I am sorry you didn't notify to us the problem with the noises, we could have offered you a change to another room or try to find out what was the problem. We always treat right to all our guests and to... More

Redcliffe, Australia
1 review
4 of 5 stars Reviewed 1 week ago

A good hotel, particularly if you are connecting with rail from the Atocha Station, which is just 3-400 metres away. Reception staff very helpful and amicable, and efficient. My room was spacious and everything was in working order. I was just a little disappointed in the breakfast staff, who were a little 'standoffish'. However the breakfast as presented was quite... More

Was this review helpful? Yes
Reseda, CA
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for two nights with my boyfriend. First of all there are two AC hotel Marriort around the same area as I went and checked in a wrong one. I requested a room that wasn't facing the street based on previous reviews. The hotel located near the train station (about than five minute walk) and about... More

Was this review helpful? Yes 1
carlton01, General Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear guest, First of all I apologize for the inconveniences caused during your stay. I thank you for sharing your comments with us, it will help us to improve. I am sorry you didn't told it at the front desk, we would have sent someone immediately to check if everything is correct. The AC is new, just renewed this year,... More

Boden, Sweden
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came to the hotel very late, actually past midnight. I knew that the Terminal 1 of the Barajas airport isn't one of the best so I had called the hotel and advised them not to cancel the room in case I couldn't make before midnight. My first impression of the hotel wasn't good, the cold luminescent lamps in the... More

Was this review helpful? Yes 1
New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a nice stay here. The hotel was offering free Wifi in exchange for signing up for the Marriott Rewards program. Nice location, quiet area but the busier areas are easily accessible. Walked just about everywhere and not far from a main metro line to get to Plaza de España and Plaza Mayor. Quiet hotel with great room service and... More

Was this review helpful? Yes
Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is near the train station but quiet neighborhood and good value for the price. 4 blocks walk to hop-on/hop-off bus so makes it convenient to visit all attractions during the day and come back to a quiet hotel as bus runs til about 10pm. Make sure to book however many guest you have in room as I only... More

Was this review helpful? Yes
South Carolina
Top Contributor
137 reviews 137 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had read reviews on this hotel that said it was across the street from Atocha station and that's not exactly true but it's not a bad walk (about 2-3 blocks) once you find your way out of the "left" side of the station. It was convenient coming from Madrid and then going on to Algeciras and for a day... More

Was this review helpful? Yes
carlton01, Manager at AC Hotel Carlton Madrid by Marriott, responded to this review

Dear Sir First of all we'd like to thank you for your comments. It help us to improve in the future. Regarding the hair dryer in the bath, we have different types. If you had informed us about it during your stay, we could take to your room another hair dryer working without the finger on it. We have no... More

Okemos, Michigan
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

AC Carlton is a nice and clean hotel with helpful staff that is minutes to the Atocha train station. It is also about a 10 minute walk to the Prado museum and El Retiro Park. If you need to go to Sol and other sites, the metro station is close by or take the Cercanias from Atocha…..I walked to all... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage AC Hotel Carlton Madrid by Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to AC Hotel Carlton Madrid by Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AC Hotel Carlton Madrid by Marriott

Address: Paseo De Las Delicias 26, 28045 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Carlton Madrid by Marriott 4*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Priceline, Travelocity, Cheap Tickets, Tingo, Hotels.com, Odigeo, Otel and Agoda so you can book your AC Hotel Carlton Madrid by Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (183)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (47)
Viewed
Bathroom (28)
Viewed
View from room (5)
Viewed
Dining (2)
Viewed
Other (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Madrid with
any amenities