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All 458 Madrid hotels

Vincci Capitol Hotel

4.0 of 5 Hotel   |   Gran Via 41, 28013 Madrid, Spain
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77%
Ranked #148 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
TreeReade Oldham
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690 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Oldham
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed here in march this year my husband took me on a surprise break for my 40th birthday. I can not say anything bad about the hotel or staff. Excellent customer service rooms cleaned daily and to a great standard. Excellent location and easy links to transport networks. Loads of wonderful places to eat and drink and shop along... More

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New York City, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is perfect. Smack in the middle of Gran Vía, corner of Plaza de Callao, and steps away from Puerta del Sol, so access to most subway lines is easy, as is walking to the main touristic points in the centre (Palacio de Oriente, Opera, Prado Museum, Puerta de Alcalá, Neptune, Cibeles, Parque del Buen Retiro,... More

Was this review helpful? Yes 9
Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It's in a very good place in downtown of Madrid (right behind of the famous schweppes sign) The hotel decoration is based in cinema. Rooms are modern and well maintained. They all have an interesting set of lights and are pretty silent. Staff is very nice and professional. A good option if you get a good offer.

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Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

It's my second time with Vincci hotels. After a great first time in Vincci Via 66 I decided to book (6 months in advance!) the better located Vincci Capitol hotel. Upon arrival we got such a bad room that the receptionist apologized for it, before we even saw it! And man it was bad, you need to pass two elevators... More

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VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this review

Dear guest, We would firstly like to thank you for choosing to stay with us again in Madrid. However, we are sorry to hear that your experience did not meet your expectations this time. Please rest assured that we take note of all comments, complaints and suggestions made by our clients in order to enable the improvement of our services.... More

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was not my first visit to Madrid nor my first experience in Vincci Hotels but my fist stay at Capitol. Unrivaled location, excellent location and even i was upgraded to the superior deluxe room with its outstanding view covering the whole Gran Via area. Do not miss the stay in this hotel, highly recommended. Go by night to rooftop... More

Was this review helpful? Yes 1
Dublin
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my 3rd stay in this hotel. I was my favourite hotel. WAS. This time we found the staff a bit unhelpful and disinterested. When we arrived and got checked in we were shocked to find the room in a state. It looked like a UFC flight had taken place at some point. The wardrobe door didn't close property... More

Was this review helpful? Yes 1
Madrid, Spain
2 reviews
3 of 5 stars Reviewed 4 weeks ago

If you're happy to be in a hotel which looks like an 80s disco, then this is the one for you. If not, steer clear. Reception staff brusque and unfriendly. The location is just about the only thing which would make me want to stay in this hotel again.

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Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this review

Dear guest, Thank you for having chosen us and for offering us your comments and opinions. We are sorry to hear that your stay with us was not what you expected. Our staff is known for offering exquisite treatment and attention to all our customers. We are sorry that in your case you did not feel that that was the... More

Casablanca, Morocco
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 8, 2014

Spent 2 nights in Vincci Capitol, rooms are small but comfortable, the breakfast is good and staff are so friendly and helpful. The hotel is situated on Gran Via and all of Madrid's tourist attractions are within walking distance. I would recommend this hotel to anyone coming for a short city break.

Was this review helpful? Yes 1
Newport, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2014

We recently stayed 3 nights at the Vincci Capitol. The hotel is situated on Gran Via and all of Madrid's tourist attractions are within walking distance.(eg: palace is 10 minute walk away or take the 2 day city bus tour which is very good value for money) The standard rooms are small but we upgraded to a much bigger superior... More

Was this review helpful? Yes 1
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this review

Dear guest, Thank you for your comments, we are pleased to know that you enjoyed your stay with us. We hope to be able to welcome you again soon at our hotel. With best wishes, Carmen Fernández More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 8, 2014

Stayed on business due to its location, but rooms are not that comfortable. Breakfast was nice and was fine before checking out. The hotel did offer lovely views of the city. Would return, but not for more than 1 or 2 nights.

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Additional Information about Vincci Capitol Hotel

Address: Gran Via 41, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Capitol Hotel 4*
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Also Known As:
Vincci Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites
Hotel Style
#83 Business Hotel in Madrid #89 Luxury Hotel in Madrid #132 Romantic Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more   less 
Number of rooms
143

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