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All 458 Madrid hotels

Vincci Capitol Hotel

4.0 of 5 Hotel   |   Gran Via 41, 28013 Madrid, Spain
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Ranked #145 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
mark c Glasgow, United Kingdom
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711 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Glasgow, United Kingdom
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

having never been to Madrid before I was looking forward to this weekend greatly. There were 14 of us & the hotel couldn't have been better. Apart from the coach driver taking us to the other vincci hotel further down the street, this was a great weekend. All of what we were looking for & some of what we weren't,... More

Was this review helpful? Yes 1
Tampa, Florida
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay at this hotel was great. Upon arrival our checking process took less than 5 minutes. Our room was standard and it was absolutely well organized and well equipped, AC works perfect. Great location walking distance to the best shops in Madrid including a el corte ingles as well as nice restaurants on both sides of gran via. Nightlife... More

Was this review helpful? Yes 1
Holon, Israel
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel location is in the center of the center ! Reception people are nice. Rooms are big and clean. (If possible - order room with view to the city or Gran Via street, upper) Rich breakfast. Good WiFi in the Rooms.

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 weeks ago

Vincci Capitol is located in the bustling heart of Madrid's most touristy area. Only a stone's throw away from Plaza Mayor, this hotel is a great place to stay if you want to visit the bustling Gran Via area. The hotel itself was very quiet - well air-conditioned (key for Madrid in the summer), with an extremely friendly staff. The... More

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2 reviews
5 of 5 stars Reviewed 5 weeks ago

I stayed here in march this year my husband took me on a surprise break for my 40th birthday. I can not say anything bad about the hotel or staff. Excellent customer service rooms cleaned daily and to a great standard. Excellent location and easy links to transport networks. Loads of wonderful places to eat and drink and shop along... More

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New York City, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
284 helpful votes 284 helpful votes
4 of 5 stars Reviewed July 23, 2014

The location of this hotel is perfect. Smack in the middle of Gran Vía, corner of Plaza de Callao, and steps away from Puerta del Sol, so access to most subway lines is easy, as is walking to the main touristic points in the centre (Palacio de Oriente, Opera, Prado Museum, Puerta de Alcalá, Neptune, Cibeles, Parque del Buen Retiro,... More

Was this review helpful? Yes 13
Barcelona, Spain
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2014

It's in a very good place in downtown of Madrid (right behind of the famous schweppes sign) The hotel decoration is based in cinema. Rooms are modern and well maintained. They all have an interesting set of lights and are pretty silent. Staff is very nice and professional. A good option if you get a good offer.

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Tel Aviv, Israel
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 14, 2014

It's my second time with Vincci hotels. After a great first time in Vincci Via 66 I decided to book (6 months in advance!) the better located Vincci Capitol hotel. Upon arrival we got such a bad room that the receptionist apologized for it, before we even saw it! And man it was bad, you need to pass two elevators... More

Was this review helpful? Yes 1
VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this review

Dear guest, We would firstly like to thank you for choosing to stay with us again in Madrid. However, we are sorry to hear that your experience did not meet your expectations this time. Please rest assured that we take note of all comments, complaints and suggestions made by our clients in order to enable the improvement of our services.... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 14, 2014

It was not my first visit to Madrid nor my first experience in Vincci Hotels but my fist stay at Capitol. Unrivaled location, excellent location and even i was upgraded to the superior deluxe room with its outstanding view covering the whole Gran Via area. Do not miss the stay in this hotel, highly recommended. Go by night to rooftop... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 8, 2014

This was my 3rd stay in this hotel. I was my favourite hotel. WAS. This time we found the staff a bit unhelpful and disinterested. When we arrived and got checked in we were shocked to find the room in a state. It looked like a UFC flight had taken place at some point. The wardrobe door didn't close property... More

Was this review helpful? Yes 2
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Additional Information about Vincci Capitol Hotel

Address: Gran Via 41, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Capitol Hotel 4*
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Also Known As:
Vincci Madrid

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Deluxe Room (68)
Deluxe Room with City View (78)
Fila Junior Suite (94)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites
Hotel Style
#87 Business Hotel in Madrid #87 Luxury Hotel in Madrid #129 Romantic Hotel in Madrid
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Official Description (provided by the hotel)
In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more   less 
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