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Rafaelhoteles Atocha

Mendez Alvaro 30, 28045 Madrid, Spain
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1 room 1 guest
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Rafaelhoteles Atocha
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481 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • German first
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  • All months
    (481)
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    (146)
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    (139)
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    (88)
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    (108)
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Bonn, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was just excellent! It was not far away from the center and the Atocha station. It was very quiet, so you could rest easy. The wifi is free of charge and works too. All told - I would recommend the hotel!

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Cologne, Germany
1 review
4 of 5 stars Reviewed 2 weeks ago

Our room was rather tidy, it could have been a bit cleaner. It was very cosy, though. Breakfast was excellent. As the hotel is located near Atocha station, we would get quickly on the metro oder regional trains.

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Cadiz, Spain
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for a day and my feedback about it is excelent. This hotel is really near Atocha train station. The staff in the hotel is very polite, friendly and they are always smiling. My double room in this hotel were very modern and confortable. The hotel has an area outside where tables and chair are placed... More 

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RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you very much for sharing your experiences about your stay with us, in Tripadvisor We are glad to know you had a nice stay. This motivates all staff to keep doing things better day by day. We hope to see you back in Madrid and see you in the hotel. Check our web site to get the best offers... More 

Zagreb, Croatia
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a week on a business trip, since other hotels were fully booked. The room is good, but a bit worn out. I felt that the breakfast was too expensive (and considering that rooms aren't that cheap as well), so I didn't have breakfast in the hotel. The hotel location is ok if you don't have a... More 

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 27, 2015

Everything was was great except the sound of traffic at night in our first floor road facing room. Maybe it's better on the rooms on street facing. Also the toilets were too cramped with the tub and pot and bidet fighting for space. If water for washing is ok, like it is in India, why not use the Jet sprays.... More 

Review collected in partnership with this hotel

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RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Client, Thank you for sharing your experiences in our hotel through Tripadvisor. We are glad to know you had a great stay overall, and take note of your appreciations. I’m sure all of them will help us to improve our service quality and be sure we will work in order to find a solution to prevent noise from traffic... More 

St. John's, Canada
1 review
5 of 5 stars Reviewed July 20, 2015

We had a fabulous stay at the Rafaelhoteles Atocha! The rooms were very clean, excellently air conditioned, and well maintained. The restaurant food was delicious and the service was great! The hotel staff were very helpful with suggesting must things to do and the map they provided really helped with navigating around Madrid! It was such a great experience and... More 

Review collected in partnership with this hotel

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RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you Jacqueline for sharing your experiences about your stay with us, in Tripadvisor We are glad to know you had a fabulous stay. This motivates all staff to keep doing things better day by day. We hope to see you back in Madrid and see you in the hotel. Check our web site to get the best offers and... More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2015

The hotel was clean, cool and perfect for a weekend. It is a bit far from the Plaza Mayor and Puerta del Sol. I did walk but wished I had stayed closer. It is walking distance to the train station and seems pretty close to some other main attractions in Madrid.

Was this review helpful? Yes
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear guest, Thank you for your comments and your time to let us know about your experience in your recent stay. We will keep working in the same way to offer the best possible service. All your experiences help us to improve. Sincerely yours, Pepe Sánchez More 

McAllen, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

Hotel is very nice, clean with friendly staff. Great for a short stay since it is not centrally located and not too close to a metro station either. Kind of creepy walking to this hotel at night since there are hardly any businesses or shopping centers around. Good price though.

Was this review helpful? Yes
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear guest, Thank you for your comments and your decision to share them in Tripadvisor. We are happy to know you enjoyed your stay. We should have been able to explain better about the three metro stations we have close to the hotel. Closer one is 7 minutes walking from hotel. Sorry about this. Hope you could visit us soon... More 

Grand Island, New York
1 review
5 of 5 stars Reviewed June 28, 2015

Rooms are always clean and well maintained. Staff is great and friendly. It would be really nice if the rooms had coffee makers in them. To stay here, I always have to carry my own kettle. Other than that, excellent hotel.

Review collected in partnership with this hotel

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RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Client, We would like to thank you for your comments regarding your last experience at the hotel. In your next visit if you need a kettle you only have to ask for one at the reception, or if you prefer booking a Junior Suite you have a complimentary kettle service with coffee and tea on it. Is nice to... More 

Melbourne
1 review
4 of 5 stars Reviewed June 25, 2015

We had a 3 nights in Madrid and this hotel was ideal. I chose this hotel as it was close to main train station Atocha, that we got off at after arriving from Barcelona. Room was very comfortable and the hotel was within walking distance to some of the wonderful sights of Madrid.

Review collected in partnership with this hotel

Was this review helpful? Yes
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Rosa Anna, I would like to thank you for your comments regarding your recent stay at the hotel. All your comments will help us to improve and it will be very motivating for the staff to know that you had have a nice experience. It will be a pleasure to see you back soon at the hotel if you... More 

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