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All 458 Madrid hotels

Rafaelhoteles Atocha

4.0 of 5 Hotel   |   Mendez Alvaro 30, 28045 Madrid, Spain
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Rafaelhoteles Atocha
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51%
Ranked #297 of 458 hotels in Madrid
A recent review
3 of 5 stars reviewed 2 weeks ago
uberspeed Miami, Florida
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269 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Miami, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean rooms, not many amenities. No pool!? Taxi rides will be about 10 euro to and from most places you'd want to visit. Local eateries a few blocks away are hit or miss. Baths are comfortable with good layout.

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Nis, Serbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 7, 2014

Good location (Reina Sofia Museum and Retiro parc on foot), excellent food (even four types of cake for breakfast), wifi free available for seven days (for free, in rooms), clean and big rooms (with toothbrushes for guest). No complains.

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Jakarta, Indonesia
Top Contributor
551 reviews 551 reviews
233 hotel reviews
484 helpful votes 484 helpful votes
3 of 5 stars Reviewed June 4, 2014

Rafaelhoteles Atocha is a favorite hotel for coach tours because it is a bit out of the city center, and there is space enough to park more than one coach. Anyone checking in during tourist season would do well to check-in earlier in the day. By the time we joined the first day of our tour at 4 pm, the... More

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Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 29, 2014

Rafael Atocha - Madrid. Duration of stay : 2 Nights Location : near city center. 10 min walking distance from Atocha rail/metro station entrance. Attraction nearby : Reina Sofia Museo (7/8 min walking distance ). Street side pubs and restaurants are good. Service : Reception staffs are very cooperative. Hotel chef tried out of their way to prepare vegetarian Indian... More

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toronto
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 9, 2014

I stayed here may1-3 because I was arriving from costal del sol by train on the 1st. Next day took train to Toledo. Day after that train to Barcelona. This hotel worked perfect for the convience of the train. If I was not having early morning train travel I would not stay here. The location was not great for other... More

Was this review helpful? Yes 1
france
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 7, 2014

Don t expect the "modern" room mentionned on the website when you book a standard room. The pictures are just wrong! I got a room which was modern...in the 80s but certainly not in 2014. They just lie and make you believe that what you get is what you see. Wrong. Totally wrong. I call this a rip off and... More

Was this review helpful? Yes 4
Zurich, Switzerland
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 17, 2014

I stayed in this hotel for the weekend. The rooms are very clean and cosy. Samsung TV. The breakfast and the coffees/juices are very delicious. Surprisingly very quiet. From the station an easy walk of max 15min.

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Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2014

We stayed 4 nights in the hotel and found the facilities to be lacking. It is not a new hotel and the housekeeping does not keep the place clean. There is a layer of dust on the sidetables. If you are considering taking a triple room, my advise is to use another hotel. The room is merely a standard room... More

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Javier G, Guest Relations Manager at Rafaelhoteles Atocha, responded to this review

Dear guest: Thank you for staying with us on your recent visit and for taking the time to weite about your experience at our hotel. We strive to accommodate all of our guests and their needs and I am disappointed that we did not meet your expectations. We are sorry you were not satisfied with your overall stay. We appreciate... More

USA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 5, 2013

We were originally booked at the AC but left after seeing the rooms have see through showers. Room was not as slick at the AC but certainly clean, good size and nice enough as well as the plus of free internet in all the rooms. Best of all their restaurant has AMAZING food! It lacked decor and looks like a... More

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Javier G, Guest Relations Manager at Rafaelhoteles Atocha, responded to this review

Dear guest: Thank you for review regarding your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back real soon. Best wishes Javier Grao Guest Relations Rafaelhoteles More

Chicago, Illinois
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 22, 2013

We arrived two days ahead of time as we had booked a tour with Trafalgar. Since we were scheduled to stay at this hotel we decided to book a room there for the first two days. Because of a long flight which arrived early in the morning we arrived at the hotel five hours before check in. I had emailed... More

Was this review helpful? Yes 3
Javier G, Director de Relaciones con Clientes at Rafaelhoteles Atocha, responded to this review

Dear guest: Thank you for taking the time to write your detailed review. We are pleased you liked the convenient location of the hotel, as well as the good quality of breakfast and staff services. We are disppointed to read that the cleaning service of the room, you did not find it to your tastes; we will review for possible... More

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Additional Information about Rafaelhoteles Atocha

Address: Mendez Alvaro 30, 28045 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rafaelhoteles Atocha 4*
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Also Known As:
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Hotel Rafael Atocha
Atocha Hotel Rafael

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#157 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Modern & functional hotel, specialize in meetings and conferences - 200 meters away from the ATocha Train station. ... more   less 
Number of rooms
245

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