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All 458 Madrid hotels

Rafaelhoteles Atocha

4.0 of 5 Hotel   |   Mendez Alvaro 30, 28045 Madrid, Spain
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Rafaelhoteles Atocha
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Ranked #316 of 458 Hotels in Madrid
A recent review
3 of 5 stars reviewed 6 days ago
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256 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rooms are spacious and adequate. Facial soap provided with dispenser on the wall for shampoo but ours was broken. The air conditioning does not cool rapidly enough for comfort. There's not much in the way of surrounding restaurants or shops without a long walk.

Was this review helpful? Yes 1
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good relation between quality and price and near the museums. The reception staff could be a little bit helpful, breakfast was good. If you are looking for a hotel that serves meals look elsewere. Its a good place to stay if you want bed and breakfast.

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is average, rooms alittle small , but clean. The issue I had with this hotel was the reception desk service. After I left the hotel I realised I left a bag in my room of shopping I had purchased. Over 200 euros worth. So our tour guide rang them to notify them to place it somewhere safe. At... More

Was this review helpful? Yes 2
Javier G, Guest Relations Manager at Rafaelhoteles Atocha, responded to this review

Dear Violeta A, First of all, I apologize for all the inconveniences this issue cause to you and we are so sorry about our interest in it has not be transmited to you accordingly. After receiving your information, we have checked through the open door system report, that the cleaning room service did not came into your room after your... More

new york city
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 8, 2014

Impossible to sleep. The sound is terrible, you hear people literally BREATHING next door. Every touch to furniture, water running - all is AMPLIFIED. Never been anywhere with such a terrible noise, constantly. The young man at reception was very unfriendly (if not obnoxious.) Other staff very understanding and helpful. If you have an average hearing and a light sleeper,... More

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Senior Contributor
38 reviews 38 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel is close to the Atocha rail station (10-15 mins walk) and so therefore close to the Prado. We had breakfast outside with our tour group and it was a bit chaotic and there where wasps all over the food. The front desk staff were very helpful in charging my iPhone for me as I had forgotten my cable.... More

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Miami, Florida
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2014

Clean rooms, not many amenities. No pool!? Taxi rides will be about 10 euro to and from most places you'd want to visit. Local eateries a few blocks away are hit or miss. Baths are comfortable with good layout.

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Nis, Serbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 7, 2014

Good location (Reina Sofia Museum and Retiro parc on foot), excellent food (even four types of cake for breakfast), wifi free available for seven days (for free, in rooms), clean and big rooms (with toothbrushes for guest). No complains.

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Jakarta, Indonesia
Top Contributor
554 reviews 554 reviews
234 hotel reviews
506 helpful votes 506 helpful votes
3 of 5 stars Reviewed June 4, 2014

Rafaelhoteles Atocha is a favorite hotel for coach tours because it is a bit out of the city center, and there is space enough to park more than one coach. Anyone checking in during tourist season would do well to check-in earlier in the day. By the time we joined the first day of our tour at 4 pm, the... More

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Kolkata (Calcutta), India
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 29, 2014

Rafael Atocha - Madrid. Duration of stay : 2 Nights Location : near city center. 10 min walking distance from Atocha rail/metro station entrance. Attraction nearby : Reina Sofia Museo (7/8 min walking distance ). Street side pubs and restaurants are good. Service : Reception staffs are very cooperative. Hotel chef tried out of their way to prepare vegetarian Indian... More

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Senior Contributor
28 reviews 28 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 9, 2014

I stayed here may1-3 because I was arriving from costal del sol by train on the 1st. Next day took train to Toledo. Day after that train to Barcelona. This hotel worked perfect for the convience of the train. If I was not having early morning train travel I would not stay here. The location was not great for other... More

Was this review helpful? Yes 1
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Additional Information about Rafaelhoteles Atocha

Address: Mendez Alvaro 30, 28045 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rafaelhoteles Atocha 4*
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Also Known As:
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Hotel Rafael Atocha
Atocha Hotel Rafael

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