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All 458 Madrid hotels

Tryp Madrid Cibeles

3.5 of 5 Hotel   |   Calle de Mesonero Romanos 13 | corner of Gran Via, 28013 Madrid, Spain
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84%
Ranked #92 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
MrYousi London, United Kingdom
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620 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel on Gran Via, Madrid for a weekend and were very impressed. The location was great, right in the heart of the city, where you can walk everywhere. The bedroom and en-suite were large and comfortable, and we had a balcony overlooking the main Gran Via shopping street, but was not noisy. We upgraded to have... More

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Luxembourg City, Luxembourg
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel for business or leisure in the Gran Via, take of the rooms looking at the Street, the room was big enough, bathroom as well, my only complaint was the bed, it was a bit hard, not comfy at all. Wifi is free and good. Employees friendly, you can walk anywhere in the center from here. Good price/value ratio.

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Thank you for your excellent rating!!!!!. As stated by our Hotel has a prime location very close to restaurants and the most relevant tourist areas to our city. Thank you for your comments on our staff, comments like these keep us day by day doing the best job for our customers. In regard to comments on the mattress, we will... More

Fairfax Station, Virginia
1 review
5 of 5 stars Reviewed 5 weeks ago

Checked in Thursday June 27 2014 for one night after staying the previous two Nights around the corner at Hotel Atlantica. Although Hotel Atlantica was very Nice and had airport shuttle service I found that the Tryp Madrid Cibeles was a much better value. I stayed in a corner room (308) which was very nice. Bed was good no street... More

Review collected in partnership with Melia Hotels International

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "Ramon S": On behalf of our entire TRYP team. I want to thank you for the nice words that you told us about your stay in TRYP Madrid Cibeles. We all the work for our passionate travelers in our enjoyable and dynamic environment. We are already looking forward to welcoming you back home. Thanks!!!!!!!! More

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed July 21, 2014

the only good thing about this hotel was the breakfast. I had a single room which looked like a closet, I had no place for my luggage. I had stayed at another hotel at Madrid when I started my trip, it was cheaper, had a better location and a very nice room,

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "sarita306": We are sorry that your perception has been negative this time and we would like to tell you that we work every day to mantain a spirit of teamwork and always give a close traetment to our passionate travelers. One of the items most valued by our travelers is maravilliso and ample breakfast to sample our varied Mediterranean... More

Madrid, Spain
1 review
2 of 5 stars Reviewed July 16, 2014

Location is great, rooms are big and bright, quite new furniture. Unfortunately the staff is helpless, not nice at all, they do not speak proper English and it is hard to communicate. They are not customer minded and they make you feel like they are annoyed by the guests presence. The room was not cleaned proper way, especially the bath... More

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "Gina F" We are very sorry to know that we did not fulfilled your special request and we understand your discomfort. Regarding the breakfast , as we commented in person when booking is made ​​through a company under the name of the worker thereof, coming a companion, the only supplement that has to pay the same for their stay... More

1 review
4 of 5 stars Reviewed July 15, 2014

Personnel were very helpful we stayed for three nights no restaurant in hotel but the breakfast buffet was well organized and you can have it up to 11:00am so no stress to getting up early , also met with the hotel director who speaks italian, french, and english he was very helpful in advising us on sites and restaurants within... More

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "Roberto B" These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city unforgettable experiences. As discussed, our breakfast has extended hours from 7:00 to 11:00 am, where you can enjoy the wide range of products of our Mediterranean diet. All our staff are nearby, to help clients in all needs... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 13, 2014

I stayed here with a group of girlfriends and it was a great choice! The rooms were spacious and very comfortable and the location is great. It was close to the Metro and lots of great bars and restaurants. Would definitely return to this hotel.

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "Anna A" We love to hear that you enjoyed the city, next time don´t hesitate to ask our expert OWN THE CITY, share your passion for trendy places. Whit you we nearned to grow and believe that ecerything is possible, because you are the only one who always makes us feel that we can be better. Thanks!!!!! More

San Pedro Sula, Honduras
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 10, 2014

Have been in this hotel before with my wife, last June we were there two times, because we went to Barcelona between those two stays. We do not like rooms to la Gran Via because they are too noisy, so we got rooms in the fourth floor with a view to the restaurant-lounge area and we think those rooms are... More

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "Carlos R": Thanks for your time and send us your comments about tyour stay at TRYP Madrid Cibeles. The hotel offers different room types to suit the needs of our customers, from our rooms overlooking the Gran Via until very quiet rooms that focus on our dome of glass from where you can see our central square .We hope... More

Southend-on-sea, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 28, 2014

The room was a good size and kept spotlessly clean, the breakfast was excellent and we particularly liked the free coffee provided in the lounge. Just a couple of small points, it would be nice to have at least one entertainment channel on the TV that is in English and the free wifi was a bit slow. We liked Madrid... More

Review collected in partnership with Melia Hotels International

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review
Google Translation

Estimado "AlanJames66 " Antes de nada, nos gustaría agradecerle que nos haya dedicado unos minutos de sus tiempo en hacernos... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

I use to stay at Tryp Madrid Cibeles when I visit Madrid. There are several reasons about. I really like its central location: just off of Gran Via. It is quite close underground stations and bus stops. Even more I enjoy the room, clean, clear and big enough and with a really awesome view to Madrid downtown and Gran Via... More

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Carlos B, Gerente at Tryp Madrid Cibeles, responded to this review

Dear "Manel F M " Thank for youe excellent rating. These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city unforgottable experiences. One of our travelers ospuntos highlighting is the prime location in the heart of Madrid, from where you can walk the main streets of Madrid and do shopping or... More

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Additional Information about Tryp Madrid Cibeles

Address: Calle de Mesonero Romanos 13 | corner of Gran Via, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tryp Madrid Cibeles 3.5*
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Also Known As:
Tryp Cibeles Hotel Madrid
Tryp Hotel Cibeles
Tryp Hotel Madrid

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#49 Romantic Hotel in Madrid #76 Business Hotel in Madrid #90 Family Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
MADRID TRYP CIBELES extraordinarily located in Madrid Gran Vía, just off the Plaza Callao, and only 10 minutes from mythical places such as Plaza Mayor, Puerta del Sol, Royal Palace and, the Prado, Reina Sofia and Thyssen. Emblematic building in the center of the Capital, is ideal for shopping Fuencarral and Preciados, and have fun in the musicals or for cultural visits. The TRYP MADRID CIBELES was completely renovated in 2011 and has a total of 8 floors with 132 rooms. Designed for both, leisure and business. With an excellent communication with the main public transports and access roads. ... more   less 
Number of rooms
132

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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