Room was not big, neither was the bed, the bathroom and tv were big thou ! We had a noisey room on the 11th floor, I think the noise came from the a/c on the roof, vibrating onto ceiling and onto the headboard, sleeping was hard ! The room and hotel were clean. The location was good. The staff were... More

Books 3 months before arriving specifically stating I wanted a double bed. Arrived to see 2 single beds, went down stairs to get a room with a double bed , the 2 ppl at the desk said there isn't any and they are all booked out. They said I should of booked earlier and said I didn't book it 3... More

Stayed here for three nights on a break with my boyfriend....got a good rate on lastminute.com, which sold the hotel as one of their 'secret hotel' deals where you don't find out the name until after you've booked and paid. We were very pleasantly surprised! Hotel in perfect location, from where you can walk everywhere in the city centre (we... More

The hotel is in a great location, 2 minutes walk from the metro station, and 10 minutes in the other direction from the shopping/eating centre of the city. The reception staff were always helpful and polite. The rooms are clean and the ones at the front and the back of the building are a decent size. Make sure you are... More

A centrally located hotel in Madrid, Spain (Gran Via), which is a good startingpoint for the meetings of the day and the many places to go after the meetings... Just a 10 minute walk and you have an eldorado of restaurants, bars and plazas to relax in. Just 5 minutes of jogging and you reach a park to complete the... More

The hotel offered a great location for sight seeing, easy access to the Metro (subway/underground) and Starbucks! The room, although basic, was clean, cool (a big plus because it´s hot in Madrid in the summer) and a good size. The bathroom was nice, clean and ample. The reception staff was helpful and polite. An excellent value if you just want... More

The room was spacious and pretty clean however the air conditioning system was very loud even when you swtch it off! I asked to change room thinking it was a problem only in my room, but it was exactly the same in the other room. The hotel has no bar and the breakfast wasn't the greatest. Very good position for... More

Stayed there for 2 nites. The toilet should be smaller to make the room bigger. If not include the nice toilet, the room itself is 2-star quality. The receptionists talked to me nicely, but somehow I got bad luck. First day I asked a receptionist where to eat Paella. She gave me address and marked it on the map, turning... More

The hotel is centrally located in the busy street of Gran Via, at a very short walking distance from the blue-line metro station of Plaza de España. The iconic landmarks of Madrid such as Plaza Mayor and Puerta del Sol are also located at a walking distance from the hotel. I was given an individual room not facing the Gran... More