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TRYP Madrid Centro

#258 of 452 Hotels in Madrid
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Calle Gran Via 72, 28013 Madrid, Spain (Formerly Tryp Madrid Washington Hotel)
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TRYP Madrid Centro
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519 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

There was an awful smell in the room and in the hallways. Rooms didn't look clean and there was construction in the hotel, which started early and was very disruptive. Hallways were very dingy and old. Confusing access to hotel restaurant. Only good thing was the location. Very central and right in the thick of the action. Lots of good... More 

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear Canadian_chick88, Thank you very much for sharing your experience at Tryp Madrid Centro! We are very glad to know you liked our central location, close to the most important city attractions. On the other hand we apologize for the inconveniences you refer about the room. I would like to let you know that most of our rooms have been... More 

Atlanta, Georgia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the other Tryp the week before and were very pleased but it was sold out. This hotel is terrible! The carpeting was ripped and stained. The walls were damaged and filthy. We arrived at 4:00 and were told our room wasn't ready yet. We waited another half hour. The room itself was in decent shape, just dated.... More 

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear DixieVicky, Thank you for your comments and your valued opinion that help us to improve everyday. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. I would like to let you know that most of our rooms have been recently renovated, and that the reminders are planned to be... More 

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Long Island, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Tryp Madrid Centro for one week. The rooms were updated and extremely well kept and clean. The hotel staff were all friendly and helpful. The location is excellent. It's about a 10 minute walk to Puerta Del Sol and Pla a Mayor. It's a two minute walk to Plaza de Espana and Templo de Debod. Metro... More 

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear Rob40_10, Thank you for your kind comments! It is a pleasure to hear that you had a nice stay with us and that you enjoyed our hotel. I just want to let you know that I will share your comments with our team. Our principal aim is to give you our best service, make your stay unforgettable and reach... More 

Seville, Spain
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

Situated on Gran Via, very close to Plaza de España, the location was ideal for us - no shortage of place to eat, drink, and shop in close proximity. Up to standard, clean, friendly. we also too the buffet breakfast (there was a half price offer) which set us up for our journey.

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear mabinho, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We appreciate your kind feedback and your lovely... More 

St. John's, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 8, 2015

We travel to Melia hotels all over Europe and the Caribbean and this was the first one to disappoint. The staff try their best but the hallways and walls are dirty, we had to move rooms because our air conditioner was barely working and the beds were uncomfortable. The breakfast was pretty good. Location is fabulous. We found a different... More 

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JOAQUIN G, E- guest Experience at TRYP Madrid Centro, responded to this review

Dear travelbug63, Thank you for your valuable review about our hotel that will help us to improve everyday! We are very glad to know you liked our central location, close to the most important city attractions. We are sorry if the room did not meet your expectations. I would like to let you know that most of our rooms have... More 

Stavanger, Norway
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015

Nice spacy room in very central location on Grand Via near Plaza Espana with the Metro. Good breakfast open till 11. Ideally located for the spacious beach. 10 minutes walk from the bus to the airport. The elevators were quite small.

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear Ramiras, Thank you very much for sharing your experience at Tryp Madrid Centro! We are very glad to know you liked our central location, close to the most important city attractions and our excellent breakfast! Please come back soon! It will be a pleasure to welcome you again. Kind regards, More 

Dublin, Ireland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 14, 2015

Although still confused by its own name (and a tour guide assured me that this had been the case for over a year) the TRYP Madrid Centro (or Washington) is relatively straightforward in every other respect. There are drawbacks: the décor is a little tired, the lifts are small and very slow (but, at 11 storeys, very welcome when they... More 

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear SallyEnglish, I want to thank you for choosing us as your accommodation, and also for having transmitted his opinion through tripadvisor. We are pleased that you enjoyed our location and service. We thank you for having appreciated the cleanliness of our installations, and take this opportunity to inform you that we are working to upgrade our facilities. Tell, we... More 

benidorm
Level Contributor
110 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 27, 2015

Visiting city for only one night so selected it for location purposes , arrived at hotel at about 2.30 so check in was quick and easy . thought I would relax for an hour or 2 after a six hour journey but was disappointed to have building work going on right outside my window , had to immediately draw the... More 

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JOAQUIN G, E-guest Experience at TRYP Madrid Centro, responded to this review

Dear tony4848 , I want to thank you for choosing us as your accommodation, and also for having transmitted his opinion through tripadvisor. We are pleased that you enjoyed our location and service. We are sorry about the inconvenient during your, we failed this time and this allows us to think over and prevent other travelers have the same perception... More 

bucuresti
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed March 30, 2015

The hotel has a great location: close to everything, easy access to the whole city, specially the historic area. No matter if it is morning all late night, there is something to do around (museums, theaters, live performance, shops, restaurants and bars, clubbing, market etc) The staff is very, very friendly and eager to help. You almost feel them sorry... More 

Was this review helpful? Yes 1
JOAQUIN G, E-Guest Experience at TRYP Madrid Centro, responded to this review

Dear littlekimms, Thank you for your excellent rating! These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city, unforgettable experiences. We look forward to your next visit to Madrid , where we hope you will enjoy our breakfast, now expanded and with new products, really appetizing. Don´t take too long to... More 

Dublin, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

We stayed here in March 2015. We had a family room booked (2 adults and our 2yr old). The hotel is only a short walk from the Plaza de Espana metro stop. We arrived at noon and the staff were very accommodating in getting us a room and gave us the option of a cot or bed for our daughter,... More 

Was this review helpful? Yes 1
JOAQUIN G, E-Guest Experience at TRYP Madrid Centro, responded to this review

Dear Gerry_Bak, The next time you make a stop at any of our hotels let me know and we will send you the routes OWN THE CITY made by our experts! So you don’t waste time planning, and just enjoy your stay! Kind regards More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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