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Sercotel Togumar

Canillas 59, 28002 Madrid, Spain
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203 Reviews from our TripAdvisor Community

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Stamford, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately a noisy, cold and dirty room. We could hear other guests arrive at all hours of the night, and as a hotel catering for EF language students, many came back after a good night out. Heating was turned off from 10am to 5pm, and with only 6 degrees outside the room was very cold.

Helpful?
Thank Carl G
Togumar, Gerente at Sercotel Togumar, responded to this review

Dear Carl, I sincerely regret that your stay was not as expected.The heating of the hotel is central and has a schedule of power, We have no problems with student groups, but if something specific happens, I recommend you to inform reception to put a solution. Sincerely. The Manager More 

Glasgow, Scotland, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 7, 2016

Stayed in this hotel in November 2015 for my boyfriends birthday as we had went to Madrid purely for a football match. The hotel itself is lovely and rooms are very spacious! Although being there as tourists this hotel wasnt in the best location, it was close enough to the stadium for what we needed but was a fair travel... More 

Helpful?
1 Thank Samantha W
Togumar, Director General at Sercotel Togumar, responded to this review

Dear Samantha, Thank you for choosing our hotel Sercotel Togumar for your stay in the city.We are glad that you enjoyed your stay. I will tell your comments to our staff . Sincerely. The Manager More 

Czech Republic
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 23, 2015

I went to Madrid on a business trip, that was prolonged for several months. I staying in one of the apart hotel rooms. It was a perfect staying, specially for one that as to wake up to work on the next day and need to rest. The rooms are very big, very nice and clean. You have wifi in the... More 

Helpful?
Thank Jason S
Togumar, Directora at Sercotel Togumar, responded to this review
Google Translation

Se pueden recomendar a los clientes??? Gracias por dejarnos formar parte de este mes en Madrid. Por favor vuelva. Un... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 15, 2015

Ticked all the boxes that we expected and more! Complimentary breakfast was spot on, the staff were friendly and attentive,the metro was within a few minutes walk, downside was the air con being loud!

Helpful?
Thank Pradeep P
Togumar, Directora at Sercotel Togumar, responded to this review
Google Translation

Apreciado Cliente, gracias por sus comentarios estos siempre nos ayudan a mejorar. Revisaremos el ruido que nos indica peor no... More 

1 review
5 of 5 stars Reviewed September 9, 2015 via mobile

I have found this hotel for a business trip to Madrid, and I will definitely come back! Room was great and full of amenities plus a microwave coffee machine, kettle... Also I have received an excellent attention and the location ended up being so convenient to my business needs. Price-value balance surpassed my expectations

Helpful?
Thank Marc T
Paris, France
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 19, 2015 via mobile

We spent three nights in this nice apparthotel. Did not have breakfast on premise. It is easy to find a place for a cheap breakfast/lunch on Calle Lopez de Hoyos, a 5-10 min walk. Buses 1 & 9 or Métro 4 will take you to the heart of Madrid in less than 30 min. The room is large, modern and... More 

Helpful?
Thank Voyageur380
Bucharest
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 25, 2015

We choose this hotel not knowing very much about it. It was nice as very close to metro station (Prosperidad 150 - 200 m away) and we have to make only one change of line coming from airport. We had a nice triple room, lot of space and a kitchenette. A super market was just around the corner, less than... More 

Helpful?
1 Thank wondereyes
Greater London, United Kingdom
1 review
4 of 5 stars Reviewed July 16, 2015

Overall its a very nice little hotel with kind staff and uplifting decoration. The room is pretty basic old tv and old a/c but nice bathroom and kitchen facilities em suite too. Good wifi. The only down I can think of is that the 4 (clean and spacious) beds were pressed against each other leaving no space to walk apart... More 

Review collected in partnership with Amoma.com

Helpful?
Thank carlacE4495PP
Togumar, Directora at Sercotel Togumar, responded to this review
Google Translation

Gracias por sus comentarios. Haré seguimiento a la observación de espacio que ha mencionado y nos esforzaremos por mejorarlo, para... More 

Pittsburgh, Pennsylvania
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 23, 2015

I came to Spain on a school trip not knowing what to expect hotel-wise. This was the first one we stayed in and it did not disappoint. Although not as modern as the others we stayed in, it was great. The lobby is tiny so not a place to congregate but it is an old building. There are two breakfast... More 

Helpful?
Thank chevychickie2016
Togumar, Director General at Sercotel Togumar, responded to this review
Google Translation

Me alegro mucho que Sercotel Togumar COmfort*** contribuyera a llevarse una preciosa expectativa de nuestra ciudad. Me alegra que estuviera... More 

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