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Hotel Atlantico

4.0 of 5 Gran Via 38, 28013 Madrid, Spain
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Certificate of Excellence 2014
Hotel Atlantico
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Hotel Atlantico
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2,465 reviews from our community

Traveler rating
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    664
    134
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349
1,362
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newark, De.
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I just got back from Madrid and a 3 night stay at this hotel. I wish we could have stayed longer! It is a beautiful hotel, in a great location. We had a room with a small balcony. Don't let the reviews regarding noise scare you. If you close the doors you hear nothing! Our room (205)... More 

Was this review helpful? Yes
Management response:

Hello croz1. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you and your husband enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. Thank you also for your comments about your room. I am happy to know you appreciate our two... More 

Victoria, Malta
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are two couples just back from a week's stay in the hotel. Not only is it very centrally located but the service, room size and cleanliness is impeccable. The personnel all made themselves available to our every queries and showed flexibility whenever needed. The rooms are spacious and with all the amenities required for the stay. We slept over... More 

Was this review helpful? Yes 1
Management response:

Hello 06080950. I am delighted knowing that you and your friends not only appreciated our location, but also our facilities and especially the service of our staff. Thank you for your high score and kind comment. Thank you again and hopefully we shall be able to welcome your return. Yours sincerely, Eva Garcia Assistant Director More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Couldn't be happier with our choice to have stayed here, the room (a superior room) was spacious, clean and had everything we required. The internet connection was more than good enough to stream a movie or two in bed at night and the location was superb, literally right at a metro stop and bang in the heart of the shopping... More 

Was this review helpful? Yes 1
Management response:

Hello jonathonmills10. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. I am happy that you made use of the free Wi-Fi this is a great benefit and appreciated by many of our guests. Thank you also for appreciate our location. I am pleased knowing that our shuttle driver... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A to Z service, amenities, location a price...perfect. Complementary airport shuttle to hotel and 8 euros to airport. Lounging spaces, rooftop terrace, coffee all day. Lovely slippers and robes with mirrored restroom ceiling. Desk chair balcony fridge space. Callieo and Grandma Via metro easy close. Go north of hotel it is a whole new area.

Was this review helpful? Yes 1
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review

Hello Barbar L. Thank you for choosing the Hotel Atlántico to spend your vacation week. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to... More 

Dublin, Ireland
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from 4 nights in this hotel what a lovely break Was there to celabrate my birthday When the hotel reception heard it was my birthday they Gave us a lovely room overlooking the gran via Also a drink on the house We hadnt booked breakfast but had it two mornings Which was excellant value at 10 euro The... More 

Was this review helpful? Yes
Management response:

Dear janetbutterfly50. First of all Congratulations for your Birthday and thank you for choosing the Hotel Atlántico to celebrate this special day and spent 4 nights with us. We are very happy that your stay was a positive experience and that you enjoyed your time with us. Cloy was delighted to read your comment as he does really go out... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Hotel itself is beautiful. Our room was large, clean and very comfortable. The hotel facilities are reasonable (we were taking a long-weekend city break), as were the amenities in the room. However, the hospitality was very poor. There was no greeting by staff on arrival, and little or no acknowledgment of our presence during our stay. The staff appear... More 

Was this review helpful? Yes
Management response:

Dear Bukshornet. Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. Whilst I'm pleased to note that we fully met your expectations with reference to the hotel, room and location, I am very sorry to read of the difficulties you experienced with our staff. Please accept our sincere apologies... More 

Seneca, South Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently spent a week at this hotel. Smallish hotel with a lot of character. Room was excellently appointed, very clean, and well kept. Staff was very good, and as non Spanish speaking Americans, found everyone at the desk spoke excellent English. The high point of the hotel is the Terrace Bar on the top floor. Excellent view both inside... More 

Was this review helpful? Yes
Management response:

Hello William A. Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the friendliness of our waiter and the good English of our front desk staff. It is always gratifying to receive a positive feedback. I am also delighted to... More 

Aiken, SC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed two nights in this hotel and I would have loved to have stayed for a week! It is a classy, old, hotel with modern amenities. The location is fabulous, right on the Gran Via, within walking distance of the Royal Palace and the Prado. The room was beautiful, comfortable bed, and despite the "old Madrid" feel, the... More 

Was this review helpful? Yes 1
Management response:

Dear 695maricag Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. We really appreciate your comments about the hotel with classic style and modern amenities.... More 

Contributor
20 reviews 20 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were clean but small, but the outstanding location of this hotel makes it an easy decision to book. This was our first trip to Madrid and we didn't have very much time in town, so being centrally located near points of interest was key, and this hotel was a great choice. I would recommend it.

Was this review helpful? Yes 1
Management response:

Dear BostonRunner15. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. Regarding the size of the room, we have many different types of rooms and the size depends of the room booked... More 

Carolina, Puerto Rico
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location on La Gran Via Ave. Quality and very clean rooms. I recommend it for couples, families or friends. I want to return to Spain. My trip was on 30 October since 4 November. See you Madrid!!

Was this review helpful? Yes
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review

Dear Lynn P. Thank you for your nice review and for your recommendations to other travelers. We do appreciate all the great comment about our location and cleaning. Hope to see you next October. Sincerely, Eva Garcia Assistant Director More 

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Additional Information about Hotel Atlantico

Address: Gran Via 38, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Priceline, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Atlantico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Atlantico Hotel
Hotel Atlantico Gran Via Madrid
Hotel Atlantico Madrid Centro
Hotel Style:
#3 Romantic Hotel in Madrid
#3 Family Hotel in Madrid
#4 Luxury Hotel in Madrid
#42 Business Hotel in Madrid

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