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Hotel Atlantico

4.0 of 5 Gran Via 38, 28013 Madrid, Spain
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Certificate of Excellence 2014
Hotel Atlantico
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Hotel Atlantico
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2,498 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located in the centre of Madrid within a few minutes easy walking to Puerta Sol, Plaza Mayor, all of the great art museums, Rastro market, the old city, and wonderful shops and restaurants. Even the Hop On Tour Bus and Metro are just steps away.. The hotel is Boutique syle with classy decor and rooms, and very helpful staff. There... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was lovely and in a great location in central Madrid, near to lots of restaurants and attractions. The staff were very helpful and friendly and our room was lovely - had a great view. The food was great. I would certainly recommend.

Was this review helpful? Yes 3
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review

Dear GrahamSM. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words. Thank you also for your mention to the hotel staff. It will be a real pleasure for us to host you in our hotel again. With kind regards,... More 

Istanbul, Turkey
Top Contributor
160 reviews 160 reviews
22 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 1 week ago

its location is great. you can access to anywhere with metro. the rooms were spacious and clean. however the matresses were uncomfortable. i just had a look at their breakfast, it was very poor. so i did not eat there. the receptionists shoul be more welcoming.

Was this review helpful? Yes 1
Management response:

Dear Seellnnn. Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. Whilst I'm pleased to note that we fully met your expectations in terms of location, cleaning and size of the room I am very sorry to read of the difficulties you experienced with mattress. We are very surprised... More 

19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel, very large rooms for a downtown and Europe location. Older style but that is the charm. Very nicely updated. We checked in at noon after arriving from the train station. They had our rooms ready. We were on 8th floor and on Friday night I was the only one from our group who heard the people outside.... More 

Was this review helpful? Yes 4
Management response:

Hello Randi S. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. We also appreciate you full marks. It is glad to know you enjoyed your stay with us and loved the hotel and location. I have shared your kind words with our staff. We appreciate your nice comments.... More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here twice, and the most recent stay confirmed that this is a great hotel. The location is fantastic, and the rooms are much larger than one would expect from a European hotel in a historic building. The breakfast is a good value, and the room upstairs for drinks is lovely. Really...everything from top to bottom is fantastic. But... More 

Was this review helpful? Yes 2
Management response:

Dear DinDallasTexas. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and considers the Hotel Atlantico the best! I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team... More 

Leuven, Belgium
Top Contributor
71 reviews 71 reviews
69 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a second time in Atlántico after we were delighted the first time round around a year ago. We stayed in a superior room with a view over Gran Via. The room is spatious. The bathroom as well. The bed linen is of good quality with a good mattress. The aircon worked (even in December) which allowed us to... More 

Was this review helpful? Yes 4
Management response:

Dear Marc A. May thanks for your kind words that help us to improve ourselves every day. Thanks for your nice comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride.... More 

Moscow, Russia
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 weeks at the Hotel Atlántico during our Christmas/New Years vacation to Spain and could not have been more pleased! The welcome, the helpfulness, professionalism of the staff are reasons alone but the hotel itself is beautiful! Anytime we needed help for reservations, advice for restaurants, etc. they were quick to help and more than happy to see... More 

Was this review helpful? Yes 1
Management response:

Dear WMH70. we who we thank you for choosing Hotel Atlantico to spend your holidays in Madrid!!! Thank you for all your wonderful comments regarding the hotel and the level of service. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire... More 

Amersham Bucks
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel at Midday and the room was ready. Reception staff were very helpful and check in was quick. The room which was a superior room on the 8th floor was large and well appointed .It was nice to have a well stocked mini bar. We had two double beds put together which was an option given to... More 

Was this review helpful? Yes
Management response:

Dear LindaAmershamBucks. Thank you for your review and for your recommendations to other travelers. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. We deeply apologize for the inconveniences you experienced due to... More 

Letterkenny, Ireland
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very comfortable hotel, centrally located, very close to the shopping streets, restaurants, metro, tourist sightseeing highlights of the old town and down town Madrid. We spent 8 days in Madrid and really enjoyed it. The hotel staff are courteous pleasant and welcoming. I would have given this hotel a 5 rating but I was very disappointed to... More 

Was this review helpful? Yes 1
Management response:

Dear AnneT. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give... More 

North Carolina
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We could walk to museums, restaurants historic sites from the hotel. The Gran Via itself is an architectural delight. The metro was very convenient, and taxis were always available. The staff was helpful, with good recommendations for meals. Street noise never bothered us, but we were on a high floor.

Was this review helpful? Yes 1
Management response:

Dear ditaNC. We appreciate very much again for taking the time to inform your valuable comments about our location and staff and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia Assistant Director More 

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Additional Information about Hotel Atlantico

Address: Gran Via 38, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
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Also Known As:
Atlantico Hotel
Hotel Atlantico Gran Via Madrid
Hotel Atlantico Madrid Centro
Hotel Style:
#3 Family Hotel in Madrid
#4 Romantic Hotel in Madrid
#4 Luxury Hotel in Madrid
#41 Business Hotel in Madrid

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Hotel & grounds (21)
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Bathroom (16)
Dining (12)
View from room (1)
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Other (12)
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