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Hotel Atlantico

4.0 of 5 Gran Via 38, 28013 Madrid, Spain
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Certificate of Excellence 2014
Hotel Atlantico
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Hotel Atlantico
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2,533 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (436)
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Benowa, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The property made our stay in Madrid just perfect. The staff were so welcoming and friendly - nothing was too much trouble. Our room was clean, large enough and the hotel lounge was a perfect place to wait for our flight in comfort. I look forward to the opportunity of re visiting Hotel Atlantico. Positioned centrally with great breakfast facilities... More 

Was this review helpful? Yes
Management response:

Hello Hugo G. Thank you for sharing your nice opinion and your top score on TripAdvisor. I am very happy to know your stay with us was perfect due to our position, comfort and services. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to... More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good location & we had lovely refurbished rooms that were a great size. Disappointed that the roof terrace wasn't accessible, but the staff were all so charming that we had to score a 5 even without a roof terrace. We would definitely use this hotel again.

Was this review helpful? Yes
Management response:

Good morning Lizbeth34. Thank you very much for your lovely comment. We are very glad that you have had a pleasant stay at Hotel Atlantico and that you were especially pleased with the friendliness of our staff. I will share your comments with them. I am very sorry for the inconveniences you experienced because the roof terrace was closed and... More 

Norwich, United Kingdom
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel on one of main streets in Madrid. Easy walking distance from many amenities, bars and eateries. Our rooms were very quiet despite the location. Amazing bathroom and very comfortably room. I did wish the room had had coffee/tea making facilities. Very good welcome and customer service. Stayed 4 days. Complimentary pick up from the airport, which we... More 

Was this review helpful? Yes 1
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review

Hello Jane W. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. We really appreciate your top score. It will be a real pleasure for us... More 

Senior Contributor
40 reviews 40 reviews
33 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 4 nights in a twin room. The room was a good size, exceptionally clean and well equipped. There was also a very spacious and tranquil lounge and bar area upstairs. It was in an excellent location in central Madrid on Gran Via yet very quiet once you entered the hotel lobby and no street noise was heard from... More 

Was this review helpful? Yes 1
Management response:

Dear egalla84. We would like to thank you for all your wonderful comments regarding the hotel and services. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff. It has been a great pleasure to have you staying at Hotel Atlántico... More 

Edmonton, Canada
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location , but not 4 star as advertised. It has only 1 very small elevator . We were almost forced into using the 'bellboy ' which we didn't need . He waited to get tipped and when we said we didn't have any change as we had just arrived ,he volunteered to 'give change... More 

Was this review helpful? Yes
Management response:

Dear 32diane. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I appreciate your comments with reference to our location. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to... More 

Zichron Yaakov, Israel
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel 3 night and enjoyed a lot.the hotel is very centrally located which make it perfect for walking in the city center. you don't have to use the subway. Although it is on the main street of Madrid ( gran via) the hotel itself is very quiet. The room was not big but just the right... More 

Was this review helpful? Yes
Management response:

Good morning nico. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed the room, the breakfast, tv channels, wifi and the quiet, very important for us, as well as the location. On the other hand I am very happy to read that the work of the facade did not bother you during your... More 

14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are visiting Madrid, this hotel is an ideal base to explore all the main sights on foot. There is a metro station directly outside the hotel if you want to travel out of town. The hotel is spotlessly clean, staff friendly and helpful. The buffet breakfast at €10.00 per person is excellent value for money. Good choice and... More 

Was this review helpful? Yes
Management response:

Hello Jan054. Thank you for your review it is appreciated. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you also for your nice comments about the room, staff, breakfast, wifi and cleaning. Regarding the work of the façcade, we are aware of... More 

3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is not in a 4 stars level as they claim. the location is great but the rooms are not big enough, the toilette is not ventilated, you can hear noises from other rooms and even from closing the doors. and some of the stuff are not very polite and nice.

Was this review helpful? Yes 2
Management response:

Hello YSHARON. Thank you for your review. We regret that you did not enjoy your stay with us and we especially regret that Hotel Atlantico did not correspond to your expectations. We appreciate your feedback as it would help us to identify points that can be improved and we hope that we will be able to welcome you back. Warmest... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice, clean and very conveniently located. I stayed there only for one night on my way back home from Valencia, but thanks to the location was able to walk around and get a feel of Madrid. Unfortunately there was a garbage collectors strike and the trash was just everywhere, otherwise very nice city.

Was this review helpful? Yes 2
Management response:

Hello bratis. Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. We really hope there'll be another chance to have you all here soon. Warmest... More 

Washington, D.C.
15 reviews 15 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice hotel in the city with historic charm. Rooms are elegant with woodwork. Clean. Nice staff. Balcony and terrace overlooking the city, great to bring your own drinks up and sit outside. Would recommend.

Was this review helpful? Yes 2
Management response:

Hello Patrick D. Thank you for your nice review. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Kind regards, Eva Garcia Assistant Director More 

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Additional Information about Hotel Atlantico

Address: Gran Via 38, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Malasana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
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Also Known As:
Atlantico Hotel
Hotel Atlantico Gran Via Madrid
Hotel Atlantico Madrid Centro
Hotel Style:
#5 Family Hotel in Madrid
#5 Luxury Hotel in Madrid
#5 Romantic Hotel in Madrid
#48 Business Hotel in Madrid

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Hotel & grounds (21)
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Staying in Malasana

Neighborhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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