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Best Western Atlantico


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#1 of 477 hotels in Madrid
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Avg price for top Madrid hotels = $216
$92* Oriente Hostal 4.5 of 5 stars 100% recommend
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What's Near Best Western Atlantico

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Best Western Atlantico
Gran Via 38
28013 Madrid
Spain
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Traveler Advice on Best Western Atlantico

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  • Ask a question or view 263 posts on Madrid from this week.
Professional Advice (1)
Title Source
“Hotel Atl_ntico” Frommer's
Web Comments from Travelers (5)
Title Source
“Best Western Atlantico” Expedia.com
“Great room rates” Venere.com
“Best Western Hotel Atlántico” hotelshark.com
“Hotel Atlantico (Best...” VirtualTourist.com
“Any feedback on Hotel Atlantico in Madrid?” madridman.com
Best Western Atlantico
Hotel class 4.0 of 5
Gran Via 38, 28013 Madrid, Spain
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Reviews you can trust

94% Recommend
4.5 of 5 stars 786 reviews
Excellent
477
Very good
241
Average
36
Poor
25
Terrible
7
By trip type
All (786)
Business (19)
Couples (192)
Family (46)
Friends getaway (39)
Solo travel (27)
[ Date ] [ Rating ]
“Fantastic hotel - superb service, great location & fab rooms”
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5 of 5 stars
ndesai   1 contribution
LONDON
Nov 8, 2009 | Trip type: Couples New

We booked this hotel as a special treat for our 10th wedding anniversary through trip advisor reviews and we were not dissappointed - infact staying at this hotel was one of the best decisions we made. After having booked really cheap flights to Madrid....we wanted a hotel that was in the middle of the hustle and bustle the city had... more

“Great hotel, great location, great holiday!”
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5 of 5 stars
Cailin-oir   18 contributions
Dublin
Nov 4, 2009 | Trip type: Couples New

I stayed here for four nights at the end of August and all I can say is I wish it could have been longer! This is most definitely the place to stay in Madrid. We had a double room on the fifth floor. The rooms were a nice size with a comfortable bed. The air conditioning was brilliant, as one... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for your nice words and your nice photos with reference your stay at our hotel Best Western Atlántico. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. The Best...

“Fantastic Hotel - Terrific Staff, Location, and Lodging”
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5 of 5 stars
guzo   1 contribution
Sarasota, Florida
Nov 4, 2009 | Trip type: Couples New

Thanks to Trip Advisor members for another great recommendation. We spent a wonderful week here in October. Our room was a "superior room" on the 8th floor overlooking Gran Via. We loved it. The staff, including Bernardo, Ruth, Javier, and Rey were very, very helpful and pleasant. The rooftop terrace was a very pleasant place to have a glass of... more

Management response from
madridhola, Assistant Director

Dear Guest. Thank you for your kind words and consideration. I will share your comments with the entire staff. They take great pride in their service effort, as do I. It makes our day to hear reviews like yours!! Thank you also for your comments regarding the well insulated for sound in your room. We look forward to seeing you...

“Great Location and Rooftop Lounge”
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4 of 5 stars
TennesseeTraveler057   8 contributions
Nashville
Nov 2, 2009 | Trip type: Couples

Recently returned from Spain and stayed for 2 nights at the Hotel Atlantico. All in all it was an excellent stay and perfectly located for being in Madrid only a short time. It was close to all the major sights and two Metro stops. One change of line on the Metro got us from the airport to 1/2 block from... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding our firm matress. Thank you for your honest observations and feedback. On the other hand it is glad to check that the rest of your comments, are good comments about our...

“Great location, lovely rooms”
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4 of 5 stars
chocolatepusscat   3 contributions
bedfordshire
Nov 2, 2009 | Trip type: Friends getaway

Location is perfect for pretty much anything you might want, rooms were well-appointed, could do with a bit more sound-proofing though. Didn't have breakfast at the hotel as there are so many lovely places to eat/drink. Would definitely stay here again more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again....

“Great hotel in good location”
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5 of 5 stars
MaryLouiseO   7 contributions
Norfolk UK
Oct 31, 2009 | Trip type: Couples

We stayed here for 3 nights and booked it due to the good reviews from trip advisor. Staff were polite friendly and very helpful with a good sense of humour! Our room was superb. We booked a superior room and were offered one overlooking the street or to the back of the hotel. We opted for overlooking the street and... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for this wonderful and detailed review. It is our pleasure to have served you! We are very happy that you enjoyed your time here!! Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and...

“Perfect place to stay in Madrid!”
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5 of 5 stars
threeboxerlover   1 contribution
Delaware
Oct 28, 2009 | Trip type: Solo travel

I traveled alone to Madrid to visit my daughter who is studying abroad in Spain. My Spanish is limited and I was all alone the first and the last days of my stay. The staff at the hotel were so helpful....they let me check in early, they answered all our questions, gave excellent directions and were, overall, well above average.... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for your kind words and consideration. We are really glad our team made your stay a memorable one, and we are really happy you think they speak a good English. Regarding to the interior rooms, yes they have windows to a patio but are more quite than the exterior rooms. Your...

“Great oasis near all the action”
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5 of 5 stars
professah13   25 contributions
Boston
Oct 28, 2009 | Trip type: Couples

We stayed at the Atlantico in mid-October, absolutely loved the place. The staff was always cheerful and helpful. We arrived extremely early in the morning of our arrival, too early for a room to be ready. The concierge allowd us to wait in the lounge on the top floor where there were comfortable couches until a room became available. We... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for taking the time to tell us regarding your recent stay at our hotel. We appreciate customers who let us know when things are right. Thank you too for your comments regarding the red-light area close to the hotel and to understand the situation. Your referrals are very important to us to encourage our staff...

“Another great stay at the Atlantico”
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5 of 5 stars
FayMinneapolis   11 contributions
Minneapolis, MN USA
Oct 27, 2009 | Trip type: Couples

We stayed at the Atlantico a number of years ago, and really liked the hotel. We stayed there again in September, and it was even better. From the moment you walk in the door and throughout your stay, you are made to feel welcome. There is nothing that the staff would not do for you. As returning guests, we were... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: First of all thank you to choose Best Western Atlantico again in your second stay in Madrid. Thank you too for your nice words with reference your stay at our hotel Best Western Atlántico. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the...

“Friendly, helpful, good sized rooms, excellent breakfast - and a very good bar/lounge area for residents.”
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5 of 5 stars
choppingLondon   1 contribution
London
Oct 26, 2009 | Trip type: Couples

Not a lot to see from the outside, but everything met or exceeded expectations. The top floor bar/Terrace/Lounge was a real bonus. It felt as if the hotel worked by being generous rather than counting everything it provided. City centre location cuts both ways - very convenient but also noisy if you open the window! more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again....

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Best Western Atlantico Also Known As

  • Best Western Hotel Atlantico
  • Best Western Madrid
  • Madrid Best Western
Address: Gran Via 38, 28013 Madrid, Spain