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Apartments Arenal

C/ Bordadores 9-1 Bajo F, 28013 Madrid, Spain
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Apartments Arenal
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162 Reviews from our TripAdvisor Community

Traveler rating
    49
    58
    18
    15
    22
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50
43
8
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riga, Latvia
1 review
5 of 5 stars Reviewed April 26, 2015

Very nice staff, helpful and friendly. Location is perfect all main attractions very near, Puerto del Sol plaza, Mayor plaza, shops, restaurants, Mercado de San Miguel within walking distance. Apartments very specious and clean. Highly recommend you to stay there.

Was this review helpful? Yes
Javier Francisc... S, Director de Relaciones Públicas at Apartments Arenal, responded to this review
Google Translation

Estimado cliente Nos alegra saber que el apartamento, atención y ubicación fueran de su agrado. Esperamos haber alcanzado sus expectativas.... More 

Modiin, Israel
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2015

This appartment hotel in located in a walk distance from most of Madrid's points of interest. The staff that oparate the place is very usefull and friendly. Nice places to eal very near by. We had an appartment for five which was quite comrtable. Only two windows in the appartment make in quite dark, but since we spent most of... More 

Was this review helpful? Yes
Javier Francisc... S, Director de Relaciones Públicas at Apartments Arenal, responded to this review
Google Translation

Estimado cliente, Nos complace que el apartamento y la ubicación fueran de su gusto. De todas formas estamos trabajando en... More 

Gunning, New South Wales, Australia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 7, 2015

This hotel is located between Plaza Mayor and Plaza del Sol. It is perfect for the traveller on foot but probably no good if you have a car. The central metro station at Sol is five minutes walk away. The Madrid metro is not perfect but pretty good. The hotel is basic but efficiently run and friendly. It's economy class... More 

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Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimado cliente, Muchas gracias por habernos elegido en su reciente visita a la ciudad y gracias igualmente por compartir una... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2015

The location is great, staff was really helpful and nice. Apartment looked really good. No complaints about the busy streets or so. We stayed at the 5th floor but there was a lift in the building. We would stay here again. Definitely a recommandation!

Was this review helpful? Yes 1
Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimado cliente, Muchas gracias por haber elegido Arenal Apartments para su estancia en la ciudad y por compartir sus fantásticos... More 

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 25, 2014

Great location for a short break and right in the heart of the city. Apartment was ideal very clean quiet and perfect for 3 single blokes just needing somewhere to crash after a hectic day and night. Would stay again no worries and probably will.

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Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimado cliente, Muchas gracias para su comentario. Nos alegramos mucho leer que hubiera pasado un fin de semana estupenda en... More 

Oslo, Norway
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2014

Great service and really helpful staff. Easy booking, check in and check out. They also provided us with great information about our staybefore we arrived in Madrid. The Apartments have a normal standard, its not great but we had everything we needed. The room were a bit dirty, and we found hair around the Apartment, in the bathroom and in... More 

Was this review helpful? Yes 3
Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimada clienta, Muchas gracias para compartir sus experiencias positivas en nuestros apartamentos. Me alegra mucho que hubiera disfrutado de un... More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2014

The greeter at the hotel desk was very friendly and helpful. In the afternoon the second staff person was also very friendly and helpful. The "apartments" were not in the same building as the registration desk. They were two blocks away. The air conditioning world well. I did not try the TV. The bathroom down the hall was clean. The... More 

Was this review helpful? Yes 2
Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimada clienta, Querría agradecer para su buena evaluación y sobre todo para la descripción detallada del apartamento donde alojaba. Nos... More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2014

Just stayed for 2 nights, excellent value for money. Clean, very spacious and central. No problems except wifi was poor. Staff were friendly, air conditioning was perfect. I was a little anxious as to what to expect but I was pleasantly surprised with the overall place

Was this review helpful? Yes 2
Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimado cliente, Querría agradecerle para su comentario. Me alegra mucho que hubiera pasado dos días fenomenales en Madrid. Gracias para... More 

los angeles
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 18, 2014

we just retruned from a 5 night stay at apartments arenal. checkin was fine. we got apartment 2a in the buiding on calle arenal which is a long pedestrian venue from puerto del sol to the royal palace. the location was absolutely outstanding...close to most of the sights. the puerto del sol is about 100 yards away so accessing the... More 

Was this review helpful? Yes 1
Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review

Dear guest, First, I would like to thank you for your detailed commentary. I am glad to read that you enjoyed your stay in the heart of Madrid. As you have mentioned, we are not a hotel, but offer fully equipped apartments. Most of our guests appreciate being independent in their own apartments. Nevertheless, please accept my sincere apologies for... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2014

I stayed with my gf two nights and loved the location, near everything. It had everything we needed for the price we paid. The stairs were rustic and with lovely writings on the walls, the wifi was nice although you can hear other people noises

Was this review helpful? Yes 1
Javier Francisc... S, Director de Relaciones con Clientes at Apartments Arenal, responded to this review
Google Translation

Estimado cliente, De la lectura de sus comentarios comprobamos que su sentir sobre el hotel en la reciente visita a... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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