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Hotel Catalonia Plaza Mayor

4.0 of 5 C/ Atocha 36, 28012 Madrid, Spain
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Certificate of Excellence 2014
Hotel Catalonia Plaza Mayor
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Hotel Catalonia Plaza Mayor
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502 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
119 reviews 119 reviews
53 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed spending a night here. The location is very nice - in the middle of the centre and it is also very reasonably priced. Though in the centre, I had a great night sleep; the rooms are well isolated and the bed was very comfy. Next time I am in Madrid I'd gladly come back.

Was this review helpful? Yes 2
Top Contributor
68 reviews 68 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is a good compromise, if you prefer to walk in Madrid centre. Same distance to Royal Palace and the museums at Paseo del Prado. The reception was very friendly. The bellboys were a bit dumb, somehow they did not feel like helping with the luggage. I do not mind personally, but we had a lady in the group.... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

It is our second time in this beautiful hotel with a perfect location in the heart of Madrid. In our first stay, the girl at the reception didn’t mention anything about a superior room, so we stayed in a lovely standard room. However, this last time we enjoyed a magnificent superior room that Mr. Victor offered us for only 40€... More 

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 22, 2015

Perfect location! I confirm! Perfect compromise quality/price. The Hotel was warmly suggested by ESP friend who actually living in Madrid, therefore the expectations were pretty high. I've got one room - two nights for 170E tax included, not bad at all. In this sense was a great compromise. I would not suggest to book the breakfast (25 Euro?)... you can... More 

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Calahonda, Spain
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2015 via mobile

The hotel is situated in a very good central location. The staff are helpful. Our room was adequate, and immaculate and cleaned everyday. The breakfast was good value at 12 euros a day in winter months. We were however disappointed that there were no tea making facilities in our room, and the air con had been turned off, even though... More 

Was this review helpful? Yes 4
Manel R, Director General at Hotel Catalonia Plaza Mayor, responded to this review

Dear customer, First of all, we want to thank your kindness for sharing your opinion with all the Trip Advisor community, For the air con you have to control by yourself in the room, but next visit, if you have any doubt we will be very happy of helping you and make your stay more comfortable We are glad to... More 

Rio de Janeiro, Brazil
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed at Catalonia Plaza Maior during 4 nights late December (New year´s eve). The best thing about the hotel is its location. Walking distance to main attractions in the city (plaza maior, puerta del sol, parque del retiro, museums), metro stations and Atocha train station. Lobby and public areas are very basic. Staff is very polite and efficient. Our... More 

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Top Contributor
116 reviews 116 reviews
52 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed here for 5 nights over the New Year (Dec 14 / Jan 15) The staff were very welcoming and helpful and the rooms were fine. It was a good location, close to the heart of Madrid, with all the major 'must see' tourist attractions within reasonable walking distance. The hotel itself is basic enough and the bar/restaurant is... More 

Was this review helpful? Yes 1
Manel R, Director General at Hotel Catalonia Plaza Mayor, responded to this review

"Dear Client, First, thank you for choosing Hotel Catalonia Plaza Mayor and thanks for taking the time to comment on Tripadvisor. Your opinion is very valuable and we take note of their views on Effectively, you can find bars offering continental breakfast at 7 euros, but I think we can not compare these offers with our deluxe and super buffet... More 

Top Contributor
212 reviews 212 reviews
99 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed November 28, 2014

The hotel is attractive, clean, and well-located. The bed was exceptionally comfortable. The room was large (upgraded) and overlooked a cute street, though there are prettier areas of Madrid to stay. The hotel is conveniently situated between the Plaza Mayor/Palace on one side and the Prado/Museums on the other. The bathroom was really nice, especially the rain shower head. The... More 

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Manel R, Director General at Hotel Catalonia Plaza Mayor, responded to this review

Dear customer, Thank you colaborating with your time in writing this lines, My team and I are very satisfied because of we have met your expectations. Helping our guests is our main goal, and this is a good proof that we are doing our best Once again, thank you and we hope to see you soon, Best wishes More 

13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2014

The hotel is quite nice, though not extravagant. The suite was nicely sized for Europe, and tastefully appointed. The breakfast was adequate. Our location near Sol Plaza couldn't be better. The staff, especially in the evenings, were outstanding! Our daughter was studying in Madrid for the semester, and this hotel was recommended by other parents who also came to visit.... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 of 5 stars Reviewed November 20, 2014

The management of this hotel are absolutely useless, we didn't actually stay at the hotel but this review is about their service. One of the staff at the hotel kindly looked after our bags whilst we explored the city, when our taxi driver went in to collect our bags a different member of staff gave him the wrong bag so... More 

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Manel R, Director General at Hotel Catalonia Plaza Mayor, responded to this review

Actually its version of events is astounding. Let's me to clear to readers of Trip Advisor that you never has been a customer of this hotel. You came to the hotel and we knew him, no reservation, no intention of staying, and I asked the receptionist that we kept her bags. Exceptionally, the receptionist agreed to do it. When you... More 

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Additional Information about Hotel Catalonia Plaza Mayor

Address: C/ Atocha 36, 28012 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Catalonia Plaza Mayor 4*
Number of rooms: 82
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Hotel Style:
#31 Family Hotel in Madrid
#31 Luxury Hotel in Madrid
#32 Business Hotel in Madrid
#36 Romantic Hotel in Madrid

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Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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