First I'd like to say, that there is only shuttle service from the hotel to the airport when you leave. Second...upon arrival I was told that Wifi in room isnt free as I was told when I booked with my AAA card...they did the right thing, and without fuss, gave me a password for the time we stayed there. I... more

We stayed at this hotel for 3 nights. The staff were helpful and pleasant. The check in and check out were easy. The hotel is nicely decorated and the rooms were of a good size. The maid service was excellent. The breakfast had a large selection of cold foods including hams, cheeses, rolls, yoghurts, etc. There was also hot food... more

I highly recommend this nicely decorated hotel if you need very well situated hotels and well connected by subway, road and train!!!. The service personeel speaks well several languages and all of them did their best to do our stay the best they could. Nice rooms along with good views, so very good Quality/Price rates!!!. Looking forward to go again.... more

First of all, I picked this hotel because of its location and after I stayed I have realized that I made a good decision. The hotel is behind the main Gran Via street which is an important advantage. Personally, I don't like to stay in a hotel which is located just near a very crowded street, full of people and... more

This hotel's best and possibly only recommending feature is the fact there is a metro stop right outside the front door. We were given room 224 on the second floor. After unpacking for our short trip we discovered the window was shuttered on the outside so the only view was of a fire escape. We had no idea what the... more

Your basic hotel. Very nice and very helpful desk staff. They went out of their way to be helpful with advice, phone calls, reservations, etc. Very good location. 5 minute walk to a pickup point for the Madrid tourist bus (which I strongly reccomend). Most of the guests appeard to be American and British tourists with some business folk mixed... more

First of all, someone made a conscious decision to color this hotel pink. I'm not being critical of this, just stating a fact which I find amusing. The exterior is pink. The lobby is painted pink with pink-striped chairs. Our room was painted pink and the bed had a pink striped comforter. The carpet was red which is basically dark... more

Just got back from trip to Hotel Santo Domingo, the hotel is clean, but I booked aa standard room and it was tiny. The price was not bad for a four star hotel, but this hotel was 3 stars at best. Apart from small rooms the decor was very old in terms of years. The hotel is in a descent... more

We spent 3 nights a the hotel. To our surprise the metro station is across the street. The room was very clean, cozy and the bathroom was big for European standards. I will definitely stay there again. more