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Sercotel Gran Hotel Conde Duque

Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
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Sercotel Gran Hotel Conde Duque
Sercotel Gran Hotel Conde Duque
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588 Reviews from our TripAdvisor Community

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Guildford
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I stayed at this hotel 4 nights for business. My room was on the 1st floor facing the main road. First night I had to endure the loading and unloading of a truck right outside my window at 1am! I thought it was the late night rubbish collection but when it went on for too long I looked outside the... More 

Helpful?
Thank tannedchick
Glasgow
Level Contributor
197 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in a great location. Easy walk to Malasana and the center not much further away. Good quiet location near a park. No traffic noise etc. Also very close to metro station(San Bernardo). Room was nice overlooking the park. Selection of pillows which was awesome. Nice clean bathroom. Only small problem was the noise from adjacent rooms, TV,... More 

Helpful?
Thank Dave1408
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Dave 1408, Thank you for your lovely review of Sercotel Gran Hotel Conde Duque. I am delighted you enjoyed your stay and enjoyed the facilities. We look forward to welcoming you back again soon. With best regards, F.O. General Manager More 

Irvington, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016

Stayed with my wife and daughter, so we needed a little larger room -- and the hotel came through. It was pleasant and clean and the location is outstanding, if you know Madrid or want to know it. The staff were professional and accommodating. We'll be back on our next visit. Thanks.

Helpful?
1 Thank tw1898
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Guest, Thank you for your complimenting review of The Sercotel Gran Hotel Conde Duque Madrid. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the warm service, hotel facilities and convenient location. We are most grateful for your recommendation and it would certainly be our pleasure to welcome you back... More 

High Wycombe, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 3, 2016

Situated a 20-minute walk from the centre the hotel is located in a quiet location in the Duque area. The rooms and public areas are all absolutely spotless and the staff are smart, engaging and helpful. No evening meal which is good as it ensures you discover hundreds of places to eat and experience. However, the breakfast is top rate... More 

Helpful?
1 Thank Mike D
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Mike D, Thank you for your positive feedback following your recent stay with us at The Sercotel Gran Hotel Conde Duque Madrid. We are absolutely delighted to learn that you had a very enjoyable experience with the helpful service, charming facilities and excellent location as the most memorable aspects of your stay. We are very grateful for your recommendation... More 

Montreal, Canada
2 reviews
4 of 5 stars Reviewed December 18, 2015

It is a true 4 star hotel, clean and exactly as described in the various listings/photos online. Lots of closet space (we stayed 6 nights), with a large enough double/twin room to allow for a seating arrangement. The front desk was very friendly, and assisted us in booking our return transfer to the airport. The hotel exudes Spanish hospitality and... More 

Helpful?
Thank Jennifer Y
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Jennifer Y, Thank you for your fantastic review! we are absolutely delighted you enjoyed your time with us. Thank you for sharing your experience at Sercotel Gran Hotel Conde Duque with the Tripadvisor community. Regards, F.O. Hotel Manager More 

Mumbai (Bombay), India
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 3, 2015 via mobile

I had the pleasure of staying at this hotel twice while we were Touring Spain this septembre.Lovely hotel located at the heart of madrid, spacious and confortable rooms,all in all an excellent trouble free experience. What i really did enjoy was that this hotel has a tie up with a lovely fitness center (urban fitness). Many nice restaurants around and... More 

Helpful?
1 Thank yasmin279
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Yasmin279, We are absolutely thrilled that you had a fantastic stay at Sercotel Gran Hotel Conde Duque, and thank you for recommending us, your review is a huge compliment for the hotel. We look forward to welcoming you back to Conde Duque. Merry Christmas and happy year, F.O. General Manager More 

Farnborough, United Kingdom
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 16, 2015

The hotel staff were very accomodating at check-in as we had arrived early. Rooms are a decent size and reasonably well furnished with plenty of storage space, power points and space to move around. My room overlooked the front of the hotel without any concerns over noise and so sleep quality was good. Whilst the bathroom worked fine I would... More 

Helpful?
Thank Alan G
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Alan, Thank you for staying with us on your recent trip to Madrid and I appreciate the time in writing your kind review. Your comments help us to improve. We are very much looking forward to have you back. Sincerely, F.O General Manager More 

Aylesbury, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 12, 2015

I thought the hotel had a certain charm about it. Located close to some good shops and traditional bars. It was clean and ideal for a business trip and if needed i would re visit. Breakfast was fresh and plentiful. I had one bar snack but there are so many restaurants within easy reach that i was not enticed to... More 

Helpful?
Thank Colin W
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Colin, We are so happy to have been able to provide you with a comfortable stay whilst you were in Madrid and are glad that our central location was so convenient for you. We look forward to welcoming you back to Sercotel Gran Hotel Conde Duque¡¡ Best wishes, F.O. Hotel Manager More 

Cary, North Carolina, United States
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 9, 2015

My husband and I stayed here for two night while on a group tour. This hotel is located in a pleasant neighborhood across from a park and with many nearby restaurants. Our room was small but nicely decorated and very clean. The entire hotel seemed well maintained and tidy. The breakfast room was very nice and breakfast buffet had many... More 

Helpful?
Thank Eileen O
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Eileen, Thank you for your lovely review of Sercotel Gran Hotel Conde Duque. I am delighted you enjoyed your stay and enjoyed the facilities. We look forward to welcoming you back again soon. With best regards, F.O. General Manager More 

Hay-on-Wye, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 27, 2015

First appearance was quite good but look deeper and the cracks are certainly there - including a hole in the dining room floor that was covered by a table by the waiter! Again the food was ok but not special in anyway and fruit a dessert too often is a cop out. Our room was quite comfortable and we were... More 

Helpful?
Thank titlepage1
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear guest, Thank you for taking the time to leave your feedback on this site. We try our best to meet the expectations of our guests and we regret to hear this was not the case, even though, as you mentioned, there were positive points during your stay. We will give all due consideration to your comments as they help... More 

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Staying in Chamberi

Neighborhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighborhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
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