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All 458 Madrid hotels

Gran Hotel Conde Duque

4.0 of 5 Hotel   |   Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
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Ranked #100 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
djhenryhall White Plains, New York
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381 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
White Plains, New York
Top Contributor
59 reviews 59 reviews
30 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town for a wedding and a lodged at the Gran Hotel Conde Duque with the rest of the international wedding guests. My room was well maintained, comfortable and included with an easy to operate safe (directions are in multiple languages), free breakfast, free wifi, mini-bar and TV with local and international business channels (CNBC, BBC, etc.) The... More

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Melbourne, Victoria, Australia
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had three night here prior to picking up a bus tour of Spain, Portugal and Morocco. First impression was that the hotel was once a grand hotel but now a little past it. Our room was on the top floor, very small with barely enough room for us to open our two cases. Getting to the bathroom was an... More

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Bergen, The Netherlands
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is very nice, in a nice area, not that far from the center. The staff is very kind, the breakfast was great. Beautiful rooms, with a nice bathroom. Our room had also a terrace. The wifi was not included in the price of the hotel which was a bit odd for a 4 star hotel.

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11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Unpretentious Great Place... One of the best places we stayed in Europe..The Staff is very attentive and wanting to help you in any way your need. The rooms not very large bu very comfortable, with a king bed, good storage room, reading space and a bathroom with all bathtub an bidet. Fantastic buffet breakfast every morning and great coffees. A... More

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Thank you so much for your lovely review. It is fantastic to read that you had a wonderful stay at the Hotel and found the staff to be courteous and helpful. It is always wonderful to hear such positive feedback, which serves as a great motivator to all my team. It shows them that their passion and efforts to provide... More

Manchester, United Kingdom
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 31, 2014

This hotel is terrible and has many problems wrong with it. A positive to start with is that one of the people behind reception was fantastic, he phoned up Santiago Bernabeu to ask about tours, times and if they do it in english and he also recommended and directed me to a local restaurant, when the one I was looking... More

Was this review helpful? Yes 4
Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2014

We spent about a week at this hotel and it was cozy, but clean and courteous. I am specifically writing about the service. The hotel's staff was extremely professional and helpful. In fact, when I left one of my belongings at the front desk upon departure, they promptly shipped it to me in another city (on my dime, but it... More

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Whittier Ca
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 21, 2014

We recently stayed at the Conde Duque. We have stayed there many times and find it friendly and comfortable. Several times they have allowed us to check in before noon, after a long flight. They have recently added free wifi in all rooms, which was limited before, the lobby is comfortable, as is the bar. An all time favorite!

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Dear Guest, Thank you for choosing to stay with us last month and thank you for your kind review. The whole team work hard to ensure every guest enjoys their time with us, I hope we see you in Madrid again soon. Regards, Fernando Olivares General Manager More

Coffs Harbour, Australia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 11, 2014

Our first stop in Madrid. Very friendly staff who helped with our awkward Spanish and spoke English when/where they could. The food was fantastic especially the multi-national breakfasts. A great bar with good cold beer. We would stay there again without hesitation.

Was this review helpful? Yes 1
Ilford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

Great hotel, clean comfortable room, free wifi and good selection on the buffet for breakfast (we found all the staff in the restaurant friendly and helpful). Stayed there for a weekend break to celebrate my husband's birthday. Hotel easy to reach by Metro from the airport and only a short walk to Plaza de Espana where you can pick up... More

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Melbourne, Australia
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

Lovely cosy 4 star in a upper class area opposite a park, within walking distance of outdoor bars/cafés. Staff very helpful and friendly and rooms comfortable. Would highly recommend staying here. 30 minutes from the airport

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Additional Information about Gran Hotel Conde Duque

Address: Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Conde Duque 4*
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Also Known As:
Gran Hotel Madrid

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