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Gran Hotel Conde Duque

4.0 of 5 Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
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Certificate of Excellence 2014
Gran Hotel Conde Duque
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Gran Hotel Conde Duque
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433 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Netanya, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel for the duration of Christmas holidays.I really wanted to write a good review,but what happened after the stay in hotel, I was very upset. On arrival home, I discovered that I had left in the room package with my things. At the same time I wrote about it in the hotel, and well as asked my... More 

Was this review helpful? Yes 1
GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Thank you for your review Netanya, we really do appreciate all feedback whether positive or negative, as it helps us to continuously evaluate and monitor the experience received by our guests. Please accept our sincere apologies that your first visit to Conde Duque was not as pleasurable as you had expected. I can assure you that any package was not... More 

Competa, Spain
Top Contributor
159 reviews 159 reviews
52 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 3 nights there around the new year celebration. Booking in was easy friendly English speaking receptionist room was good clean and well appointed bathroom with lots of hot water and white fluffy towels. The whole building has a good feel to it like an sturdy old fashioned type hotel it was lovely. the metro is very close and only... More 

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Dear John, Thank you for your fantastic review! we are absolutely delighted you enjoyed your time with us. Thank you again for sharing your experience at Sercotel Gran Hotel Conde Duque with the Tripadvisor community. More 

singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is a few hundred metres from a metro station - San Bernardo. El Corte Ingleis is also a few hundred metres away. The staff is friendly and helpful. There is a carpark in front of the hotel so it is very convenient if you drive there. However, there is no driveway in front of the hotel so it... More 

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Thank you for your review of your recent experience at Sercotel Gran Hotel Conde Duque. We look forward to welcoming you back to Conde Duque Hotel. Regards, Fernando Olivares General Manager More 

Torquay,devon
Senior Contributor
33 reviews 33 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 19, 2014

This was a City Break booked through Air Miles so we weren't sure what to expect but we needn't have worried. The public rooms were superb, the bedroom well appointed and serviced. The hotel was conveniently situated. A wonderful break

Was this review helpful? Yes
GranHotelCondeDuque, Director de Relaciones con Clientes at Gran Hotel Conde Duque, responded to this review

Dear Guest, We are absolutely thrilled that you had a fantastic stay at Sercotel Gran Hotel Conde Duque, and thank you for recommending us, your review is a huge compliment for the hotel. We look forward to welcoming you back to Conde Duque. More 

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed December 14, 2014

Positively the best hotel I have stayed in for a City Break. Ideally situated for the metro line to nearly all the main sightseeing destinations. Staff very nice!, quite a few speaking English. Bedrooms well equipped and spotless. Breakfast buffet has a choice of fruit, cold meats, cheeses, cakes, croissants, eggs, sausages, breads, cereals and a special area for organic/dietry... More 

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Dear guest, Thank you for your wonderful review. We hope to welcome you to Sercotel Conde Duque in the future. Regards, Fernando Olivares Manager More 

San Jose, California
Top Contributor
207 reviews 207 reviews
75 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed December 5, 2014

This is a relatively nice hotel with reasonable rates and a good location. My single room was fine though a bit cramped and a view of the rooftop outside. It's clear that these rooms have been remodeled in the last few years so it feels a bit updated though not modern by any stretch. Breakfast was good with a nice... More 

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Dear Gosaka, Thank you for staying with us on your recent trip to Madrid and I appreciate the time in writing your kind review. I'm pleased you enjoyed your stay. We are very much looking forward to have you back. Sincerely, Fernando Olivares Hotel Manager More 

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 22, 2014

I've been staying in Conde Duque for many years. This hotel has a special appeal that makes him look like your home ..away. Unfortunately since it was bought by a major spanish chain is losing the charm and qualities that made him my choice since a long time ago. The staff really makes you feel at home and are very... More 

Was this review helpful? Yes 1
Venlo, The Netherlands
Top Contributor
58 reviews 58 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 19, 2014

Conde Duque is a nice classic reasonably priced hotel. Rooms are adequately neat (ours including huge balcony!), and being received with a small bottle of cava and some fruit us a good starter. Breakfast is very elaborate and well stocked untill 11:00! Location is fine close to the metro and we had our best Basque taoas at a resraurant 1... More 

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Perth
Top Contributor
64 reviews 64 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed November 14, 2014

Stayed at this hotel for 4 night. Location in perfect, rooms were great. We were bed and breakfast which was good as breakfast would have been €17 each which was well overpriced. The only thing letting this hotel down were the reception staff and the waiters at breakfast. It was like stepping in to a scene from faulty towers. My... More 

Was this review helpful? Yes 1
GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Dear Guest, Thank you very much for taking some time out to write us the review, I am disappointed to know that you have had a few problems with the hotel staff while you were staying with us. I have highlighted your comments to the relevant Department Heads and these are taken on board. I do hope that you will... More 

Issy-les-Moulineaux, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 12, 2014

The Hotel was great & staff was even better. Upon arrial I felt very welcome at The hotel Conde Duque, the Front Desk officer helped me as I had made a mistake in my booking (I arrived one day earlier). He verified everything and made things very easy for me. The rest of the staff was just as nice and... More 

Was this review helpful? Yes 1
GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

We are so happy to have been able to provide you with a comfortable stay whilst you were in Madrid and are glad that our central location was so convenient for you. We look forward to welcoming you back to Sercotel Gran Hotel Conde Duque¡¡ Regards, Fernando Olivares General Manager More 

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Additional Information about Gran Hotel Conde Duque

Address: Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Conde Duque 4*
Number of rooms: 142
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Also Known As:
Gran Hotel Madrid
Hotel Style:
#84 Luxury Hotel in Madrid
#94 Business Hotel in Madrid
#97 Romantic Hotel in Madrid

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