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All 458 Madrid hotels

Gran Hotel Conde Duque

4.0 of 5 Hotel   |   Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
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Gran Hotel Conde Duque
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Ranked #103 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
GPROntario Ontario
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386 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife & I stayed here ahead of time waiting to join a bus tour of Spain and Portugal. The first 3 nights here were great One on our own and the other 2 with the group) and then we left on a 12 day tour ending up at the same hotel on our last night, where a group dinner... More

Was this review helpful? Yes 1
Southern Pines, North Carolina
Top Contributor
96 reviews 96 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

We picked this hotel on the recommendation of a friend, and we were pleased with it. The room was a nice size for a European city hotel. The staff was very good, however sometimes you had to wait as there was only one staff member at the desk. The location is excellent with convenient Metro stops nearby, taxi service readily... More

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

We were staying for 4 nights. The location is very nice. For your attention!!! There is NO parking outside - but the hotel has a private parking for 19 Euro/day. Very good breakfast, friendly staff. The towels wasn't exchanged in the last night and the room cleaning was untidy. Altogether like an old, not bad 4 stars hotel in good... More

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White Plains, New York
Top Contributor
59 reviews 59 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in town for a wedding and a lodged at the Gran Hotel Conde Duque with the rest of the international wedding guests. My room was well maintained, comfortable and included with an easy to operate safe (directions are in multiple languages), free breakfast, free wifi, mini-bar and TV with local and international business channels (CNBC, BBC, etc.) The... More

Was this review helpful? Yes 2
Melbourne, Victoria, Australia
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had three night here prior to picking up a bus tour of Spain, Portugal and Morocco. First impression was that the hotel was once a grand hotel but now a little past it. Our room was on the top floor, very small with barely enough room for us to open our two cases. Getting to the bathroom was an... More

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Bergen, The Netherlands
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed August 20, 2014

The hotel is very nice, in a nice area, not that far from the center. The staff is very kind, the breakfast was great. Beautiful rooms, with a nice bathroom. Our room had also a terrace. The wifi was not included in the price of the hotel which was a bit odd for a 4 star hotel.

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11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

Unpretentious Great Place... One of the best places we stayed in Europe..The Staff is very attentive and wanting to help you in any way your need. The rooms not very large bu very comfortable, with a king bed, good storage room, reading space and a bathroom with all bathtub an bidet. Fantastic buffet breakfast every morning and great coffees. A... More

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Thank you so much for your lovely review. It is fantastic to read that you had a wonderful stay at the Hotel and found the staff to be courteous and helpful. It is always wonderful to hear such positive feedback, which serves as a great motivator to all my team. It shows them that their passion and efforts to provide... More

Manchester, United Kingdom
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 31, 2014

This hotel is terrible and has many problems wrong with it. A positive to start with is that one of the people behind reception was fantastic, he phoned up Santiago Bernabeu to ask about tours, times and if they do it in english and he also recommended and directed me to a local restaurant, when the one I was looking... More

Was this review helpful? Yes 4
Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2014

We spent about a week at this hotel and it was cozy, but clean and courteous. I am specifically writing about the service. The hotel's staff was extremely professional and helpful. In fact, when I left one of my belongings at the front desk upon departure, they promptly shipped it to me in another city (on my dime, but it... More

Was this review helpful? Yes 2
Whittier Ca
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 21, 2014

We recently stayed at the Conde Duque. We have stayed there many times and find it friendly and comfortable. Several times they have allowed us to check in before noon, after a long flight. They have recently added free wifi in all rooms, which was limited before, the lobby is comfortable, as is the bar. An all time favorite!

Was this review helpful? Yes 2
GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Dear Guest, Thank you for choosing to stay with us last month and thank you for your kind review. The whole team work hard to ensure every guest enjoys their time with us, I hope we see you in Madrid again soon. Regards, Fernando Olivares General Manager More

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Additional Information about Gran Hotel Conde Duque

Address: Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Conde Duque 4*
Number of rooms: 142
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Also Known As:
Gran Hotel Madrid

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