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All 457 Madrid hotels

Gran Hotel Conde Duque

4.0 of 5 Hotel   |   Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
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Gran Hotel Conde Duque
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84%
Ranked #115 of 457 Hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Russ2658 Windsor, Connecticut
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399 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Connecticut
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff saves this hotel. Have been coming here from the US to over a year. Used to be a good hotel with poor WiFi. Now an OK hotel with OK WiFi. Mini bar not stocked as well. Bar selections lower. Staff really save this hotel. Very friendly and helpful.

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Milano
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I've been in this hotel probably more than 20 time so far for business and whilst almost everything is close to perfect (location, quality of the rooms, price, etc.) after the property change, hotel is now part of Sercotel, the Internet connectivity is completely unacceptable. Internet used to be charged, so it has been apparently good news few days ago... More

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Bonny Hills, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

My sister and I arrived here two days ago. On arrival man behind desk was frazzled and rather cranky! Not a good first impression! Supposed to be a non smoking room but previous occupant(s) had been smoking - on mentioning this to the same frazzled desk clerk his comment was simply - 'well they shouldn't have smoked in there' ..... More

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Ontario
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife & I stayed here ahead of time waiting to join a bus tour of Spain and Portugal. The first 3 nights here were great One on our own and the other 2 with the group) and then we left on a 12 day tour ending up at the same hotel on our last night, where a group dinner... More

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Southern Pines, North Carolina
Top Contributor
101 reviews 101 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We picked this hotel on the recommendation of a friend, and we were pleased with it. The room was a nice size for a European city hotel. The staff was very good, however sometimes you had to wait as there was only one staff member at the desk. The location is excellent with convenient Metro stops nearby, taxi service readily... More

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A TripAdvisor Member
4 of 5 stars Reviewed September 15, 2014

We were staying for 4 nights. The location is very nice. For your attention!!! There is NO parking outside - but the hotel has a private parking for 19 Euro/day. Very good breakfast, friendly staff. The towels wasn't exchanged in the last night and the room cleaning was untidy. Altogether like an old, not bad 4 stars hotel in good... More

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White Plains, New York
Top Contributor
62 reviews 62 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed September 7, 2014

I was in town for a wedding and a lodged at the Gran Hotel Conde Duque with the rest of the international wedding guests. My room was well maintained, comfortable and included with an easy to operate safe (directions are in multiple languages), free breakfast, free wifi, mini-bar and TV with local and international business channels (CNBC, BBC, etc.) The... More

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Melbourne, Victoria, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 1, 2014

We had three night here prior to picking up a bus tour of Spain, Portugal and Morocco. First impression was that the hotel was once a grand hotel but now a little past it. Our room was on the top floor, very small with barely enough room for us to open our two cases. Getting to the bathroom was an... More

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Bergen, The Netherlands
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed August 20, 2014

The hotel is very nice, in a nice area, not that far from the center. The staff is very kind, the breakfast was great. Beautiful rooms, with a nice bathroom. Our room had also a terrace. The wifi was not included in the price of the hotel which was a bit odd for a 4 star hotel.

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SICKLERVILLE
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

Unpretentious Great Place... One of the best places we stayed in Europe..The Staff is very attentive and wanting to help you in any way your need. The rooms not very large bu very comfortable, with a king bed, good storage room, reading space and a bathroom with all bathtub an bidet. Fantastic buffet breakfast every morning and great coffees. A... More

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GranHotelCondeDuque, Director General at Gran Hotel Conde Duque, responded to this review

Thank you so much for your lovely review. It is fantastic to read that you had a wonderful stay at the Hotel and found the staff to be courteous and helpful. It is always wonderful to hear such positive feedback, which serves as a great motivator to all my team. It shows them that their passion and efforts to provide... More

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Additional Information about Gran Hotel Conde Duque

Address: Plaza Conde Valle Suchil 5, E-28015 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Conde Duque 4*
Number of rooms: 142
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Also Known As:
Gran Hotel Madrid

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