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All 458 Madrid hotels

NH Sur

3.0 of 5 Hotel   |   Paseo Infanta Isabel, 9 | Atocha, 28014 Madrid, Spain (Centro)
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Ranked #296 of 458 hotels in Madrid
A recent review
3 of 5 stars reviewed 4 weeks ago
aitormadoz Valencia
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  • Reviews (159)
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159 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Very well located just in front of Atocha train station and very close to Paseo del Prado and Huertas street Friendly staff, nice buffet breakfast. They also offer breakfast for people leaving the hotel between 5 and 7 AM. Small rooms, probably due to the narrowness of the building.

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JOSE ANTONIO P, Gerente at NH Sur, responded to this review

Thaks for having chosen NH Sur during you stay in Madrid. The hotel staff is glad that you had a good time. More

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Good hotel great location the staff is very pleasant and usefull we will chose the hotel un our follows stays ppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppb

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JOSE ANTONIO P, Gerente at NH Sur, responded to this review

Many thanks for having used NH Sur during your last stay in Madrid. Glad to hear yo had a good time. More

Haverhill , Suffolk , England
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 8, 2014

My wife and I stayed in the NH Sur hotel for three nights in June before travelling by train into Murcia region. The hotel staff in reception were very friendly and helpful and made us feel welcome. The room was clean and comfortable and had all the facilities within the main room and bathroom to make our stay enjoyable. The... More

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Whangarei, New Zealand
Top Contributor
385 reviews 385 reviews
31 hotel reviews
295 helpful votes 295 helpful votes
5 of 5 stars Reviewed June 28, 2014

While many might not be interested in 3 star hotels, this proved to be a good choice. With an early train to catch at Atocha, it is right across the street so absolute full marks for location. Check in and out was very efficient and friendly with multi-lingual staff and the room I had - a single - was perfect.... More

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 30, 2014

This hotel is OK. It's only a step away from Madrid's main train Station (Atocha) which connects you to the Airport and all over Madrid. I stayed in a single room. Nothing fancy but acceptable. Think of this hotel as a place just to sleep and see Madrid. Recommendable for an express city visit.

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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 1, 2014

Very convenient location, across from train and on direct line to airport. Around corner from Prado and lots history. Comfortable room and excellent breakfast. Good value .... would stay again. Enjoyed our stay.

Review collected in partnership with Easytobook.com

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Rome, Italy
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2014

Of course the location is excellent etc etc. Everything works as it should. Room is small as you would expect in such a central location. Lift is small, so that it cannot accommodate a bicycle, (maybe if tipped up on end?) What impressed me was the staff attitude, from a number of gentlemen who helped me over a 2 day... More

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 2, 2014

Booked a single room. It was OK. Perfect for a weekend stay. The "pros" it's right across the Atocha train Station, near by metro stations, and bus stops, the "cons" deficient WIFI acess (free) but never got a chance to connect it. Would I go back? Yes.

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 9, 2013

Right opposite the Atocha main Rail station is a big bonus for travellers flying into Madrid and taking the Train from the Airport to Atocha. Just 5 min walk away. The problem with my weekend stay was the single Room was very small. The staff did offer to upgrade me after complaining but....The airconditioning was non existent even in this... More

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1 review
4 of 5 stars Reviewed November 7, 2013

The best thing about this hotel is its location--literally across the street from Atocha station. The staff was also incredibly helpful and accommodating--allowing me to print out my boarding pass without having to pay for computer time. There was also a free continental breakfast set out in the morning for early travellers, which was lovely, especially since I had to... More

Review collected in partnership with NH Hotels

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Additional Information about NH Sur

Address: Paseo Infanta Isabel, 9 | Atocha, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Retiro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — NH Sur 3*
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Also Known As:
Nh Sur Madrid
Nh Sur Hotel Madrid

32 photos of this hotel

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Hotel & grounds (2)
Dining (1)
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Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
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Official Description (provided by the hotel)
The NH Sur is a three-star hotel located near the center of Madrid, Spain’s lively capital city. As the hotel is found so close to Madrid’s city center, it is the perfect place for both leisure and business travelers visiting the capital. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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