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All 456 Madrid hotels

NH Sur

3.0 of 5 Hotel   |   Paseo Infanta Isabel 9, 28014 Madrid, Spain (Retiro)
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Ranked #273 of 456 hotels in Madrid
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130 people have reviewed this hotel

Traveler rating
    18
    53
    43
    13
    3
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18
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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English first
Rome, Italy
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2014

Of course the location is excellent etc etc. Everything works as it should. Room is small as you would expect in such a central location. Lift is small, so that it cannot accommodate a bicycle, (maybe if tipped up on end?) What impressed me was the staff attitude, from a number of gentlemen who helped me over a 2 day... More

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Spain
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 2, 2014

Booked a single room. It was OK. Perfect for a weekend stay. The "pros" it's right across the Atocha train Station, near by metro stations, and bus stops, the "cons" deficient WIFI acess (free) but never got a chance to connect it. Would I go back? Yes.

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Melbourne
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 9, 2013

Right opposite the Atocha main Rail station is a big bonus for travellers flying into Madrid and taking the Train from the Airport to Atocha. Just 5 min walk away. The problem with my weekend stay was the single Room was very small. The staff did offer to upgrade me after complaining but....The airconditioning was non existent even in this... More

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Florence
1 review
4 of 5 stars Reviewed November 7, 2013

The best thing about this hotel is its location--literally across the street from Atocha station. The staff was also incredibly helpful and accommodating--allowing me to print out my boarding pass without having to pay for computer time. There was also a free continental breakfast set out in the morning for early travellers, which was lovely, especially since I had to... More

Review collected in partnership with NH Hotels

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São Paulo
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 7, 2013

Air conditionin was not working and the room was very (very) small. Well located, in front of Atocha (walking distance). Breakfast was OK . Near several attractions, close to the Metro, Museums and restaurants

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Quito, Pichincha, Ecuador
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2013

The room indeed was little but it was clean and had the standard requirements for a room. The staff was very friendly and they let us check in before noon. The hotel is right in front of the central train station of Atocha and is right next to a Metro station so is very convenient for mobilization. It's not a... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 16, 2013

NH Hotel Sur in Madrid left much to be desired. While the hotel was nice enough, our room had clear water damage behind the door leading me to wonder about mold growth. There was an electrical short in a plug, meaning the desk lamp and TV wouldn’t work. The internet was spotty at best. I told them about the issues... More

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Lincoln
2 reviews
4 of 5 stars Reviewed October 10, 2013

Clean and pleasant hotel very close to Atocha station so commuting to outlying areas is easy. Friendly staff good housekeeping. Not too far to walk up to the central area of Madrid and staff provide map and guidance for first time visitors. I have stayed at this hotel several times when on business and will no doubt stay again

Review collected in partnership with NH Hotels

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Harstad, Norway
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 6, 2013

My wife and I spent one night (and two days) in Madrid last month, and I booked this hotel only because it was so close to our departing train station. We arrived quite early in the morning and as expected our room was not ready yet. A nice man asked us to wait about an hour and the room would... More

Review collected in partnership with NH Hotels

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Ghent, Belgium
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 1, 2013

OK to stay two nights for the work. + Clean, good location next to Atocha station, room/batroom are OK, breakfast is OK. - Quite small rooms, no bar or relaxing lounge and terrible WIFI speed. Elevator is really really small. I had a room next to the staircase with the elevator and it was quite noisy at night. OK, but... More

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Additional Information about NH Sur

Also Known As:
Nh Sur Hotel
Nh Sur Madrid
Nh Sur Hotel Madrid
Address: Paseo Infanta Isabel 9, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Retiro
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #273 of 456 hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — NH Sur 3*
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