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All 457 Madrid hotels

NH Sur

3.0 of 5 Hotel   |   Paseo Infanta Isabel 9, 28014 Madrid, Spain (Retiro)
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58%
Ranked #288 of 457 hotels in Madrid
A recent review
5 of 5 stars reviewed 5 days ago
Graham_Linda Haverhill , Suffolk , England
  • Reviews (151)
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151 people have reviewed this hotel

Traveler rating
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    50
    16
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Haverhill , Suffolk , England
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed in the NH Sur hotel for three nights in June before travelling by train into Murcia region. The hotel staff in reception were very friendly and helpful and made us feel welcome. The room was clean and comfortable and had all the facilities within the main room and bathroom to make our stay enjoyable. The... More

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Whangarei, New Zealand
Top Contributor
377 reviews 377 reviews
31 hotel reviews
268 helpful votes 268 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While many might not be interested in 3 star hotels, this proved to be a good choice. With an early train to catch at Atocha, it is right across the street so absolute full marks for location. Check in and out was very efficient and friendly with multi-lingual staff and the room I had - a single - was perfect.... More

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Spain
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 30, 2014

This hotel is OK. It's only a step away from Madrid's main train Station (Atocha) which connects you to the Airport and all over Madrid. I stayed in a single room. Nothing fancy but acceptable. Think of this hotel as a place just to sleep and see Madrid. Recommendable for an express city visit.

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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 1, 2014

Very convenient location, across from train and on direct line to airport. Around corner from Prado and lots history. Comfortable room and excellent breakfast. Good value .... would stay again. Enjoyed our stay.

Review collected in partnership with Easytobook.com

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Rome, Italy
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2014

Of course the location is excellent etc etc. Everything works as it should. Room is small as you would expect in such a central location. Lift is small, so that it cannot accommodate a bicycle, (maybe if tipped up on end?) What impressed me was the staff attitude, from a number of gentlemen who helped me over a 2 day... More

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Spain
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 2, 2014

Booked a single room. It was OK. Perfect for a weekend stay. The "pros" it's right across the Atocha train Station, near by metro stations, and bus stops, the "cons" deficient WIFI acess (free) but never got a chance to connect it. Would I go back? Yes.

Was this review helpful? Yes 1
Melbourne
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 9, 2013

Right opposite the Atocha main Rail station is a big bonus for travellers flying into Madrid and taking the Train from the Airport to Atocha. Just 5 min walk away. The problem with my weekend stay was the single Room was very small. The staff did offer to upgrade me after complaining but....The airconditioning was non existent even in this... More

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Florence
1 review
4 of 5 stars Reviewed November 7, 2013

The best thing about this hotel is its location--literally across the street from Atocha station. The staff was also incredibly helpful and accommodating--allowing me to print out my boarding pass without having to pay for computer time. There was also a free continental breakfast set out in the morning for early travellers, which was lovely, especially since I had to... More

Review collected in partnership with NH Hotels

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São Paulo
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 7, 2013

Air conditionin was not working and the room was very (very) small. Well located, in front of Atocha (walking distance). Breakfast was OK . Near several attractions, close to the Metro, Museums and restaurants

Review collected in partnership with NH Hotels

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Quito, Pichincha, Ecuador
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2013

The room indeed was little but it was clean and had the standard requirements for a room. The staff was very friendly and they let us check in before noon. The hotel is right in front of the central train station of Atocha and is right next to a Metro station so is very convenient for mobilization. It's not a... More

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Additional Information about NH Sur

Address: Paseo Infanta Isabel 9, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Retiro
Price Range (Based on Average Rates): $
Hotel Class:3 star — NH Sur 3*
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Also Known As:
Nh Sur Madrid
Nh Sur Hotel Madrid

32 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Class
Number of rooms
68

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