We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Madrid Puente de la Paz

Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Novotel Madrid Puente de la Paz
View Map
Add Photo Write a Review

1,116 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    232
    636
    197
    40
    11
See reviews for
627
199
59
130
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1116)
  • Mar-May only
    (235)
  • Jun-Aug only
    (394)
  • Sep-Nov only
    (278)
  • Dec-Feb only
    (209)
All months
Naperville, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Spent 6 nights in August. The bed is not very soft (used the standard room). Wi-fi is extremely slow (1.24 Mbit/s). The air conditioner was OK, but I could not control it. Very good restaurant. Liked the breakfast very much.

Was this review helpful? Yes
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were at the end of the day in a rough time, after long unsuccessful time looking for a hotel room on Internet, we decided to show up at the front desk, our experience was good due to they had a room available. I liked this building, better than the Novotel Sanchinarro which is the place we usually stay. We... More 

Was this review helpful? Yes
Leeds, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We used this hotel as a base for a Real Madrid game. It is a 40 mins walk (no busses as the game finished at almost 00:30) and a Sat Nav based app is probably required to complete the walk but all-in-all a great hotel, especially for the price tag. We got the bus to the stadium, a 10min walk... More 

Was this review helpful? Yes
Miami, Florida
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Rooms are OK, the AC like in most Europe hotels is poor for US standards. Good connection to city center by bus. Front desk and bar were great. We did not eat at the hotel. Restaurant Magaly across from the hotel has good food at good prices, we had some tapas when we arrived from US before going to city... More 

Was this review helpful? Yes
Barcelona
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on August 1st til 4th. We only paid 132 EUR for 3 nights, with a 40% off promotion, so price was very good. Although we don't book breakfeast, when we check-in at front-desk, the recepcionist told as they have a promotion for breakfeast, 10EUR adult, and child free, and decided to get it. The hotel... More 

Was this review helpful? Yes
ipf20152015, Environment & Quality at Novotel Madrid Puente de la Paz, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Madrid Puente De La Paz. It is always a pleasure to receive positive feedback. For our team, the best reward is a satisfied customer. Thank you again for sharing your experience, we are looking forward to welcome you back in Novotel Madrid Puente de la Paz.... More 

Dallas, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights and we had to be transferred 3X because the air condition unit was very poor in the first 2 rooms. While the staff were very friendly, this is not a 4 star hotel. The location is convenient but there are few places you can walk for restaurants.

Was this review helpful? Yes
ipf20152015, Environment & Quality at Novotel Madrid Puente de la Paz, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Madrid Puente De La Paz. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the air conditioning and prevent future occurrence. Thank you again for sharing your experience, and we hope your next... More 

Leamington Spa, United Kingdom
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in an easy to reach out of town location with good access to the city centre by public transport 53 bus half an hour into the town centre and there is metro station nearby as well. Forget about the idea of parking in the City Centre like all major cities best to leave the car at the... More 

Was this review helpful? Yes
ipf20152015, Environment & Quality at Novotel Madrid Puente de la Paz, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente De La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry; please rest assured that we are taking the appropriate measures to address the problem of vegetarian... More 

Finland
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed there 2 nights in May 2015 for business. Rooms are quite standard sized, but a bit worn out and plain. Breakfast was good though, and wifi worked well. Didn't really get the 4 start feeling over there.

Was this review helpful? Yes 2
ipf20152015, Environment & Quality at Novotel Madrid Puente de la Paz, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente De La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to... More 

Nerja, Spain
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015

Had a quick one night stop while passing through madrid. The room and hotel were fine. We stayed with our two toddlers. The staff are nice and friendly. The travel cot did not have a mattress just the hard base. This made sleeping our 1 year old extremely difficult. We also noticed our babies were rather filthy after crawling round... More 

Was this review helpful? Yes 1
ipf20152015, Environment & Quality at Novotel Madrid Puente de la Paz, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente De La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the problems you had sleeping your babies; but travel cots are so, but you can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

165 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (123)
Viewed
Pool/beach area (8)
Viewed
Dining (20)
Viewed
Hotel & grounds (22)
Viewed
View from room (12)
Viewed
Bathroom (6)
Viewed
Room/suite (18)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (1)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
Other (22)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Madrid hotels
NH Madrid Ventas
#160 of 452 in Madrid
4.0 of 5 stars 524 reviews
Novotel Madrid Sanchinarro
#237 of 452 in Madrid
4.0 of 5 stars 350 reviews
Airport / Barajas
Novotel Madrid Campo de las Naciones
Show Prices
Show Prices
Show Prices
Melia Castilla
#41 of 452 in Madrid
4.5 of 5 stars 1,267 reviews
Hotel Nuevo Boston
#91 of 452 in Madrid
4.0 of 5 stars 863 reviews
Maydrit Hotel
#46 of 452 in Madrid
4.5 of 5 stars 756 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay