We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 457 Madrid hotels

Novotel Madrid Puente de la Paz

4.0 of 5 Hotel   |   Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Hotel website
Hotel deals
Hotel amenities
Special Offer
Novotel City Breaks
Save Saved
You added Novotel Madrid Puente de la Paz to your Saves list
Novotel Madrid Puente de la Paz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
83%
Ranked #129 of 457 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
harrietalvina Melbourne, Australia
  • Reviews (842)
  • Photos (103)
  • Amenities
  • Room tips (21)
  • Location
  • More
Write a Review

842 people have reviewed this hotel

Traveler rating
    182
    480
    146
    25
    9
See reviews for
457
147
53
94
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Melbourne, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were on a tour when we stayed here April 2013.Booked a couple or nights pre tour. We booked a room with twin beds ,be aware all so called twin rooms have 1 single & a sofa bed. Sofa bed was not made up ,but they did come & make up bed when asked. this was ok to sleep on... More

Was this review helpful? Yes
Rochdale, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed one night on a business trip and found this a good value choice. I had a good night's sleep, Internet access and a very fair meal in the restaurant. Reception staff where friendly and knowledgeable.

Was this review helpful? Yes
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, It is highly appreciated to hear so nice comments about our staff and our services. You can be sure that your impressions will motivate our team and we will try harder to meet the expectations of our guests. We will looking forward to welcome you back in Novotel Madrid Puente de la Paz. Sincerely Itziar Payá Assistant Manager More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Of all the Novotel hotels we've been to, this is one of the best. It's located practically next to a busy highway but service standards are very high and at the same time completely unpretentious, which it very pleasant. Personnel is very friendly and efficient, rooms are clean and well kept, the breakfast buffet excellent, and the centre of Madrid... More

Was this review helpful? Yes 2
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz . It is highly appreciated to hear so nice comments about our staff and our breakfast. You can be sure that your impressions will motivate our team and we will try... More

Athens, Greece
Top Contributor
62 reviews 62 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good htl.next to expressway.The area is a residential so theare are not shops wnd restaurants around but you can walk 5 min.to the metro station and in 10 min. you can be at the heart of Madrid.(Puerta del sol)Rooms are the classic Novotel rooms one big bed and a sofa.Breakfast is very good and pleady.Staff very helpful.There is a... More

Was this review helpful? Yes 1
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Itziar Payá Assistant Manager More

London, United Kingdom
Top Contributor
58 reviews 58 reviews
57 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed May 31, 2014

I have stayed here several times due to it being walking distance from the client i visit which is why I stay here. The hotel is a bulk standard Novotel and a reliable and dependable if a little un-exciting choice in Madrid. Front desk were efficient and helpful. The room was clean and functional and looked recently refurbished although I... More

Was this review helpful? Yes 1
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Itziar Payá Assistant Manager More

Barcelona, Spain
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

I stayed one night on a business trip in May. It was very good and I would use it again. Breakfast was excellent. Room was very comfortable. Staff were very pleasant. Location worked for me because it was near my client.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Madrid Puente De La Paz. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Itziar Payá Assistant Manager More

Petersfield, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 26, 2014

The hotel is average to good and is very functional. The location is good if you are working near the hotel, but it is 20 mins out of the city with the only transport options being bus or taxi (Metro is not close). The facilities are good, although the pool was not in operation when I stayed there. Rooms are... More

Was this review helpful? Yes 1
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz . You can be sure that your impressions will motivate our team and we will try harder to meet the expectations of our guests. We will looking forward to welcome you... More

Stoke On Trent
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 22, 2014

This hotel is a bus ride out of the centre but worth the trip. Clean, spacious and well equipped. We had a fridge, sitting room, twin room and bathroom with shower on the fifth floor. The double glazing was so good we did not hear the 14 lanes of traffic on the nearby ring road. Shame the swimming pool was... More

Was this review helpful? Yes 3
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest , It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us Sincerely, Itziar Payá Assistant... More

Sao Paulo, SP
Top Contributor
58 reviews 58 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 20, 2014

THe smell of this hotel is fenomenal. It always a good remembrance when you smell it. The hotel still the same good hotel. The rooms are well dimensioned, the restaurante is something that you go there only to have a meal. The location is amazing for me who works near to it.

Was this review helpful? Yes
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, It is highly appreciated to hear so nice comments about our Hotel. I would like to thank your opinion about our scent. You can be sure that your impressions will motivate our team and we will try harder to meet the expectations of our guests. We will looking forward to welcome you back in Novotel Madrid Puente de... More

Owners: What's your side of the story?
If you own or manage Novotel Madrid Puente de la Paz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Madrid Puente de la Paz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Madrid Puente de la Paz

Address: Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Madrid Puente de la Paz 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, ACCOR, Tingo, BookIt.com, Otel, TripOnline SA, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Novotel Madrid Puente de la Paz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Madrid Puente De La Paz Hotel Madrid
Madrid Novotel

103 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
View from room (8)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (11)
Viewed
Bathroom (4)
Viewed
Pool/beach area (4)
Viewed
Dining (2)
Viewed
Family/play areas (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (9)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
Other (22)

Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#73 Family Hotel in Madrid #79 Luxury Hotel in Madrid #94 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
The Novotel Madrid Puente de la Paz is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 240 rooms, an outdoor swimming pool, a restaurant, a bar, six meeting rooms and parking. Ideal for families. ... more   less 
Number of rooms
240

See which rooms travelers prefer