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All 456 Madrid hotels

Novotel Madrid Puente de la Paz

4.0 of 5 Hotel   |   Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
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83%
Ranked #134 of 456 hotels in Madrid
Certificate of Excellence 2013
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793 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked this hotel on the basis of Tripadvisor reviews. The hotel IS out of the city, but my family and I really like to stay slightly out on city breaks so we can walk in. Must have been 1 mile from Bullring and c4 or 5 miles from the centre of the city where the main attractions are. We stayed... More

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Leamington Spa, UK
Top Contributor
110 reviews 110 reviews
86 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel about half way between airport and city: taxi to either takes about 20 minutes. Rooms good, decent beds, decent duvets, good towels and tea/coffee making facilities - spoilt by the paper cups. Good choice at breakfast. Staff helpful. Close to quite a few major businesses.

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Kathmandu, Nepal
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

Overall the hotel is good, i will stay here again. The location seems not to be very good, its far away from any shopping. The reception girl in evening didn't know that they have international electrical adaptor for sale, I had to put lot of effort to buy one. Breakfast is very good, you have lot of choices. Toilet has... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente De La Paz. It is highly appreciated to hear so nice comments about our breakfast. Please allow me to express my sincerest apologies for the misunderstanding of the International Electric Adaptor. You can be sure that your impressions will motivate our... More

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 10, 2014

We stayed at this hotel as part of a pre-purchased trip to Spain (Barcelona and Madrid). This hotel was about a 15 minute walk to the train station to get into the City Center. The hotel is in a fine location for business travelers (as we saw many large corporate headquarters in this location), however, just too far for those... More

Was this review helpful? Yes 1
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente De La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More

Boca Raton, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

The hotel is really nice and the staff is friendly. Also is located near many attractions in the city. The breakfast was okay. There are near by restaurants and coffee shops where one can get something to eat.

Was this review helpful? Yes 1
GOUREAUNICOLAS, Assistant Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz . It is highly appreciated to hear so nice comments about our staff and our breakfast. You can be sure that your impressions will motivate our team and we will try... More

Dublin, Ireland
Top Contributor
162 reviews 162 reviews
20 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed February 11, 2014

I stayed here in May 2013 for business training in Madrid, so it was my company who chose the hotel. It served its purpose perfectly, but I don't think I would stay there for a personal trip to Madrid, purely because it is so far from the city centre. I did stay an extra 3 nights in order to see... More

Was this review helpful? Yes 1
GOUREAUNICOLAS, Assistant Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz . It is highly appreciated to hear so nice comments about our staff and our services. We take note of your opinion about our location but we do not understand because... More

Geneva, Switzerland
1 review
5 of 5 stars Reviewed December 21, 2013

Excellent and fast checking, immediate reaction to open a new attendance for checkout. The room and breakfast are of high standards. Excellent choice, the access from the airport is fast and it is simple and quick to get a taxi.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GOUREAUNICOLAS, Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz . It is highly appreciated to hear so nice comments about our hotel. You can be sure that your impressions will motivate our team and we will try harder to meet... More

Bangkok, Thailand
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 20, 2013

Great location around the business district with major MNC's in the vicinity. Hotel has a free shuttle on a specific route covering major offices to drop you off too! Bus from right outside the hotel can take you to the city centre n party district in 20 mins. Rooms are average and functional. Good WIFI. At first the hotels looks... More

Was this review helpful? Yes
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz . It is highly appreciated to hear so nice comments about our services. You can be sure that your impressions will motivate our team and we will try harder to meet... More

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Additional Information about Novotel Madrid Puente de la Paz

Also Known As:
Novotel Madrid Puente De La Paz Hotel
Novotel Madrid Puente De La Paz Hotel Madrid
Novotel Madrid
Madrid Novotel
Address: Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#76 Family Hotel in Madrid
#83 Luxury Hotel in Madrid
#89 Business Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Madrid Puente de la Paz 4*
Official Description (provided by the hotel):
The Novotel Madrid Puente de la Paz is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 240 rooms, an outdoor swimming pool, a restaurant, a bar, six meeting rooms and parking. Ideal for families. ... more   less 
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