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All 457 Madrid hotels

Novotel Madrid Campo de las Naciones

4.0 of 5 Hotel   |   Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain (Airport / Barajas)
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Novotel Madrid Campo de las Naciones
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Ranked #224 of 457 Hotels in Madrid
A recent review
3 of 5 stars reviewed 3 weeks ago
be6414 Sao Paulo, SP
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554 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A good business hotel, with a good localization. The food is standard and TV channels are limited, but staff is very helpful and rooms are good, although furniture could be improved, especially beds. It isn´t he best nor the worst hotel, but a fairly ok one. Wifi is free and they have an ok business center. Breakfast is limited, when... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

London, United Kingdom
Top Contributor
68 reviews 68 reviews
53 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is advertised at 4* which surprises men since it really is a 3* at best. Located 10 minutes taxi or 20 Euros from the airport in the middle of a commercial district but a distance from the centre of town although there are transport links very close. My room was big but very dated and found the pillow... More 

Was this review helpful? Yes
Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope see you soon. Sincerely, Guest Experience manager More 

Top Contributor
99 reviews 99 reviews
29 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located fare away from the citg byt it's few minutes away from Campo de las nationes station that connects you to all the places in Madrid. 10 min away from corte igles, this hotel does not have a gym nor a sauna. You can access to those in a different location 10min away which I never did... More 

Was this review helpful? Yes 1
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope your next visit will be as pleasant... More 

Liverpool, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed here whilst in Madrid for the football. Very close to the airport, taxi cost €15 and a taxi to the Santiago bernabeau also cost €15. Rooms are very clean and staff are most helpful. Stayed with my 2 daughters and there was ample space in the room.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For sure, we are only 20 minutes... More 

Torrevieja, Spain
Top Contributor
61 reviews 61 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 3, 2014

IF, you are visiting the Madrid trade fairs, and nothing else, this hotel is very well located, just 5 minutes walk from the trade center. However if you would like to see something else in the evening, you are absolutely in the wrong Place, as there is nothing to see around. A couple of restaurants, which are normally fully booked... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope your next visit will be as pleasant... More 

Annapolis, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 28, 2014

We picked this hotel primarily because of its convenience to the Madrid airport; we stayed here the night before we left Spain. There is a shuttle that is leaves regularly (I think every half an hour) from the front of the hotel and then it goes to two other hotels nearby before actually heading to the airport. We were told... More 

Was this review helpful? Yes 1
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope your next visit will be as pleasant... More 

Istanbul, Turkey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 13, 2014

I booked a Junior Sutie Room 3 weeks prior to my visit to Madrid, and paid for it. As I arrived morning at 10 AM, I was told that the room was not available, and therefore came back at 5.30 PM. Surprisingly, the room I paid for was not made available for me, and I was told to wait until... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, First of all, apologize for the delay in responding. I talked to the managers and tell me that everything was resolved during your stay. Sorry for the inconvenience and hope you will give us the opportunity to offer you a better service. If you make a reservation, please contact me to offer a personalized service. H1606-GR@accor.com Kind regards,... More 

Ringwood, United Kingdom
Top Contributor
100 reviews 100 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Perfect location for the IFEMA, close to the Metro, very close to the airport and quite reasonably priced. Nothing happens too fast in this hotel, but it's ok. It's clean, comfortable and has all of the amenities you need for a 1-2 day stay. The Hotel is located in what appears to be a commercial area, so there is very... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Madrid, Spain
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 7, 2014

I booked a 12 hours reservation through ByHours as I was passing by the city, and needed somewhere to work. I already knew this Hotel, and I like its location because it's very close to a very nice park in Madrid. Quality is a 4-star standard, don't expect nothing big. I made my reservation with a 25% off promotion, and... More 

Was this review helpful? Yes 1
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be guaranteed that I have taken these matters very seriously and will be following up personally with our... More 

Lisbon, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

Nice Hotel, good environment. Near Madrid underground to go to he Centre of the city and to go to the airport. Near to the El Corte Inglés and some restaurants. The hotel has connecting rooms and my kids loved this feature. Great breakfast. We went by car and in this area has a lot of free parking.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

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Additional Information about Novotel Madrid Campo de las Naciones

Address: Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Madrid Campo de las Naciones 4*
Number of rooms: 246
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Also Known As:
Novotel Madrid Campo De Las Naciones Hotel Madrid
Madrid Novotel
Hotel Style:
#123 Luxury Hotel in Madrid
#132 Family Hotel in Madrid

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