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Novotel Madrid Campo de las Naciones

Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain
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Novotel Madrid Campo de las Naciones
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Ranked #235 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 1 week ago
Pedro P
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652 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very good for a business trip, super friendly staff, excellent rooms and overall facilities. As a business traveller, what I cannot accept is such a lousy internet wifi service. Although free (I take it for granted nowadays, as most business travellers do) but it must at least work, which it doesn't, either with several timeouts or at... More 

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Birmingham, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. We stayed here for a long weekend break in the sun. 15 minute taxi ride from airport. Very quick and easy to get into Madrid on the metro. Lovely park down the road along with some shops and there is even a McDonalds there. Room was clean, air conditioning was fantastic, food was good, the... More 

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London
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7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a fairly sub-par experience at this hotel in 2013, I was tempted back by a decent rate and its proximity to the airport. Frankly, I wish I hadn't been... Let's walk through the experience... 1. Arrive about 11pm after a very long, very sticky day. 2. I'm a LCAH Platinum, but no greeting, no drink voucher, no room upgrade... More 

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Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i have stayed over there within my business trip and was nice. They provide airport transfer with a shuttle bus free of charge just u need to request it to give you a list for the schedule and the place of pick up, otherwise taxi cost 20euros. I liked the restaurant food was very tasty and the service amazing good!... More 

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Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thanks a lot for your kindness. we hope we will see you again in our hotel. Kind regards, Guest Experience Manager More 

Harwich, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

On a business trip to Puertos del Estado, this hotel is just around the corner. It is also just 100m from the metro which is one stop from the airport! Accommodation is what you would expect from this chain: comfortable, clean and welcoming. Recommended

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Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 20, 2015

The Novotel Madrid "Campo de las Naciones" is an excellent option if you are attending a conference at the Madrid IFEMA exhibition centre. The Novotel is one block (about 120m) from the Metro station at the south entrance to the exhibition centre. Madrid international airport is the next stop on the Metro, or you can take the courtesy shuttle, or... More 

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Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Jeddah, Saudi Arabia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 20, 2015

This hotel is based in Campo de las Naciones, which is in the way to Barajas airport. It is near to the Madrid Fair and to some companies working there. Also, it is near to the Park of Juan Carlos I, which is very big and pleasant for walking or running. It is just a good average hotel. I would... More 

Was this review helpful? Yes
Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Trowbridge, United Kingdom
Level Contributor
238 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed June 16, 2015

Rooms average, and restaurant with very limited options. Standard of the whole hotel is pretty lacking. I would recommend the Pullman next door for the quality of the rooms, food, bar area and overall customer service experience. Short metro ride to the city centre and near to the airport.

Was this review helpful? Yes 1
Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would also like to take this opportunity to express my sincere apology and disappointment for the inconvenience you... More 

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