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All 455 Madrid hotels

Novotel Madrid Campo de las Naciones

4.0 of 5 Hotel   |   Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain (Airport / Barajas)
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Novotel Madrid Campo de las Naciones
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Ranked #214 of 455 Hotels in Madrid
A recent review
5 of 5 stars reviewed 2 weeks ago
lynnloulou Liverpool, United Kingdom
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541 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here whilst in Madrid for the football. Very close to the airport, taxi cost €15 and a taxi to the Santiago bernabeau also cost €15. Rooms are very clean and staff are most helpful. Stayed with my 2 daughters and there was ample space in the room.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For sure, we are only 20 minutes... More

Torrevieja, Spain
Top Contributor
58 reviews 58 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

IF, you are visiting the Madrid trade fairs, and nothing else, this hotel is very well located, just 5 minutes walk from the trade center. However if you would like to see something else in the evening, you are absolutely in the wrong Place, as there is nothing to see around. A couple of restaurants, which are normally fully booked... More

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope your next visit will be as pleasant... More

Annapolis, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We picked this hotel primarily because of its convenience to the Madrid airport; we stayed here the night before we left Spain. There is a shuttle that is leaves regularly (I think every half an hour) from the front of the hotel and then it goes to two other hotels nearby before actually heading to the airport. We were told... More

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope your next visit will be as pleasant... More

Istanbul, Turkey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 13, 2014

I booked a Junior Sutie Room 3 weeks prior to my visit to Madrid, and paid for it. As I arrived morning at 10 AM, I was told that the room was not available, and therefore came back at 5.30 PM. Surprisingly, the room I paid for was not made available for me, and I was told to wait until... More

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Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, First of all, apologize for the delay in responding. I talked to the managers and tell me that everything was resolved during your stay. Sorry for the inconvenience and hope you will give us the opportunity to offer you a better service. If you make a reservation, please contact me to offer a personalized service. H1606-GR@accor.com Kind regards,... More

Ringwood, United Kingdom
Top Contributor
90 reviews 90 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Perfect location for the IFEMA, close to the Metro, very close to the airport and quite reasonably priced. Nothing happens too fast in this hotel, but it's ok. It's clean, comfortable and has all of the amenities you need for a 1-2 day stay. The Hotel is located in what appears to be a commercial area, so there is very... More

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More

Madrid, Spain
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 7, 2014

I booked a 12 hours reservation through ByHours as I was passing by the city, and needed somewhere to work. I already knew this Hotel, and I like its location because it's very close to a very nice park in Madrid. Quality is a 4-star standard, don't expect nothing big. I made my reservation with a 25% off promotion, and... More

Was this review helpful? Yes 1
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be guaranteed that I have taken these matters very seriously and will be following up personally with our... More

Lisbon, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Nice Hotel, good environment. Near Madrid underground to go to he Centre of the city and to go to the airport. Near to the El Corte Inglés and some restaurants. The hotel has connecting rooms and my kids loved this feature. Great breakfast. We went by car and in this area has a lot of free parking.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 3, 2014

Was a nice hotel. The room was clean and spacious. Would stay again. Staff is friendly but they almost double charged me as the room was paid in advance. I caught it at the last minute. Breakfast was good albeit a bit pricey. Would stay again. Parking was convenient.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More

Toronto, Canada
Top Contributor
104 reviews 104 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 2, 2014

Greetings, I was put up here for work while I was helping assist another company for a short period and spend three nights here over a week period and all the stay was great. First thing I want to say is the staff were great and these are the people that really make the biggest difference during a hotel stay.... More

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Mr James, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thanks a lot for the time taken to transmit his experience in the hotel and especially the quality of the details. We annotated all of... More

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

Very nice room with good aircon. Shower but no bath. Staff are pleasant and efficient. The restaurant is nice though the menu is pretty basic. I would recommend this place if you need a hotel near the airport. It is also right next to the convention centre so very convenient for events there.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More

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Additional Information about Novotel Madrid Campo de las Naciones

Address: Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Madrid Campo de las Naciones 4*
Number of rooms: 246
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Also Known As:
Novotel Madrid Campo De Las Naciones Hotel Madrid
Madrid Novotel

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