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All 456 Madrid hotels

Novotel Madrid Campo de las Naciones

4.0 of 5 Hotel   |   Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain (Airport / Barajas)
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Novotel Madrid Campo de las Naciones
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Ranked #220 of 456 Hotels in Madrid
A recent review
4 of 5 stars Reviewed January 18, 2015
Eric H Amsterdam, The Netherlands
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577 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amsterdam, The Netherlands
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

I stayed one night here this month on a short business trip to Madrid. I chose the Novotel for its proximity to the convention centre, which was closer than advertised. The lobby is nice and large, rooms spacious and well-appointed and the staff friendly. The bar/lounge didn't have nearly enough seating, but that's a minor quibble. Connections to town are... More 

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Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. We hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager More 

Bucharest
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 8, 2015

The room was very nice, once.. Now, the walls and ceilings are not quite clean. In the bathroom, after you firstly turn on the water, smells bad for a minute. The carpet looks "tired" and needs replacement, too. The sheets are also old and because of repeated washes let a lot of fluff. Good points: breakfast is pretty divers (but... More 

Was this review helpful? Yes 1
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would also like to take this opportunity to express my sincere apology and disappointment for the inconvenience you... More 

Owings Mills, Maryland
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 4, 2015

I recently stayed at the Novotel Madrid Campo de las Naciones and the stay was a pleasant one. The room and bathroom were quite spacious. The bed was on the hard side but not uncomfortable. The room looked and felt like a typical business hotel but served its purpose. It's best features, I must say, are that it is near... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Seoul, South Korea
Contributor
11 reviews 11 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 3, 2015

I've already stayed two times at this hotel, and it is just wonderful! There is a shuttle bus from the airport to the hotel (but it's usually full!) and there is a subway station Campo de las Naciones 1 minute walk away. The rooms are clean and comfortable and there is free wifi. There is a Xbox Kinect in the... More 

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Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Mr. Chung, We really appreciate your comments on your stay at our hotel as well as the solution to the issue. It is our job to offer the best guarantee & quality to our customers. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff... More 

Sao Paulo, SP
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 2, 2014

A good business hotel, with a good localization. The food is standard and TV channels are limited, but staff is very helpful and rooms are good, although furniture could be improved, especially beds. It isn´t he best nor the worst hotel, but a fairly ok one. Wifi is free and they have an ok business center. Breakfast is limited, when... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
55 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 2, 2014

The hotel is advertised at 4* which surprises men since it really is a 3* at best. Located 10 minutes taxi or 20 Euros from the airport in the middle of a commercial district but a distance from the centre of town although there are transport links very close. My room was big but very dated and found the pillow... More 

Was this review helpful? Yes
Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope see you soon. Sincerely, Guest Experience manager More 

Top Contributor
99 reviews 99 reviews
29 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

This hotel is located fare away from the citg byt it's few minutes away from Campo de las nationes station that connects you to all the places in Madrid. 10 min away from corte igles, this hotel does not have a gym nor a sauna. You can access to those in a different location 10min away which I never did... More 

Was this review helpful? Yes 1
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Novotel Madrid Campo de las Naciones as your home in Madrid, and we hope your next visit will be as pleasant... More 

Liverpool, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed here whilst in Madrid for the football. Very close to the airport, taxi cost €15 and a taxi to the Santiago bernabeau also cost €15. Rooms are very clean and staff are most helpful. Stayed with my 2 daughters and there was ample space in the room.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For sure, we are only 20 minutes... More 

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Additional Information about Novotel Madrid Campo de las Naciones

Address: Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Madrid Campo de las Naciones 4*
Number of rooms: 246
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Also Known As:
Novotel Madrid Campo De Las Naciones Hotel Madrid
Madrid Novotel
Hotel Style:
#126 Luxury Hotel in Madrid
#128 Family Hotel in Madrid

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