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Novotel Madrid Campo de las Naciones

Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain
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Novotel Madrid Campo de las Naciones
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Ranked #227 of 453 Hotels in Madrid
A recent review
3 of 5 stars reviewed 1 week ago
Wibbelink Bayona, Spain
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614 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bayona, Spain
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Novotel is right next to the Pullman hotel located near the Madrid Exhibition Grounds. I stayed at the hotel for a layover to catch a morning flight. The Hotel was “standard” in the Novotel chains without any extra flares. I booked the hotel because of the complementary shuttle service, but due to a extreme delay in arrival, I had... More 

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Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Please, do not hesitate to contact me personally on my email address H1606-gr@accor.com so we can take care of your next visit in our hotel in... More 

Emirate of Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, good service and comfort next to Madrid exhibition centre. We chose this hotel for its brand and location near Ifema. The hotel offers all the basic services for business travelers and has friendly staff and a pleasant atmosphere.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Kind regards, Guest Experience Manager More 

Bussum
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I come here twice a year for training, but every year the internet speed seems to deteriorate. The wifi in the room is free, but I find the speed of some Third World hotels higher than here at the Novotel. Every time I am here, I complain about the speed, and for two years, I have not seen ANY change.... More 

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Guest E, Guest experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. At Novotel, we strive to provide a superior experience for every customer; therefore your feedback is very important to us. We are sorry to hear... More 

Okeechobee, Florida
Top Contributor
111 reviews 111 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very basic hotel but great location if you want to stay near the exhibition center. I prefer to stay at a hotel near the exhibition center. No taxi lines to queue -- just walk to/from the IFEMA. Rooms are pretty basic. Internet was slow during peak times (evenings). Metro is right at hotel and there is a convenient taxi stand... More 

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Ramsbottom, United Kingdom
Top Contributor
191 reviews 191 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good standard of hotel near the airport and exhibition centre. My room was modern with a very funky orange chair, minibar and comfy bed. Very clean. Nice double shower and modern bathroom. Decent bar and good breakfast. Good value for money if you want to be near the airport or the exhibition centre. Staff all very friendly and efficient.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Barcelona, Spain
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2015

Close to metro - though could improve on signs as to hotel location: offers shuttle bus to airport: rooms quite small; functional. Only one electrical sockets in-room at the 'business' table...to be shared with the in-room kettle.; gym located about 10 blocks away - 15 minute walk !!! Not so great when it is youngsters that want to go there... More 

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Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thanks a lot for your comments. We take note of your suggestions and hope to welcome you again in our hotel. Kind regards, Guest Experience manager More 

Poznan, Poland
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2015

Nice place, very friendly and helpful staff, tasty breakfast. Good localization, very close to the metro, two stops to the airport. Good and inexpensive choice to stay between flights. Nice, modern decor in the lobby.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Brussels, Belgium
Top Contributor
133 reviews 133 reviews
132 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed April 10, 2015

If you want to spend a sighseeing weekend in Madrid than this hotel probably isn't for you. It is very far from the city center albeit there is a metro stop near by so it is doable. There is a free airport shuttle, which is very nice. The hotel is ok, nothing special, no frills, but clean. My bad wasn't... More 

Was this review helpful? Yes
Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Beith, United Kingdom
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 6, 2015

We booked one of the Suites at the hotel, for four nights as a city break in Madrid, an email shortly after our booking, from the hotel informed us that the Suites had not yet been renovated, and offered us the option to change our booking to a Standard room, in order not to be dis-appointed on our arrival. We... More 

Was this review helpful? Yes
Guest E, Guest Experience manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Vienna, Austria
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 12, 2015

The hotel is good average. If you do not expect too much you will be OK here. The hotel has a pool, the service is friendly and competent, the breakfast is OK. The rooms are reasonable large but the furniture is getting a bit old already.

Was this review helpful? Yes
Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. We hope your next visit will be as pleasant as the previous one. Kind regards, Guest experience Manager More 

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