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NH Madrid Balboa

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Nunez de Balboa, 112, 28006 Madrid, Spain (Formerly NH Balboa)
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NH Madrid Balboa
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355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hollywood, Florida
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean hotel. People at the front desk are very friendly and helpful. The buffet breakfast has many items to choose from. You can even order fresh cooked eggs in the style you want them. But rooms lack space for clothes and miscellaneous. The closet is small and there are no drawers. The hotel is only two blocks from a... More 

Was this review helpful? Yes
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guests, We want to thank you for your kind comments. It is very gratetul for us to have positive opinions about our hotel , our staff and our work. We are glad that you liked our buffett breakfast and you could enjoy of it. We hope you can recommend our hotel to your family and friends, and of course,... More 

Farnham, United Kingdom
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a night in Madrid and wanted a hotel which was quite Central but not over expensive so this seemed ideal with it being a 5 minute walk to the metro. We arrived on an early flight and got the metro from the airport to the hotel very easily and we were surprised that although it was barely midday... More 

Was this review helpful? Yes
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Andrew, First of all, we want to thank you for your kind comments about your stay. It is a pleasure for us to know that you had a nice stay and our staff was friendly, kindly and close to you. We think that in general, the guests prefer a personal and familiy treatment, and they want to feel at... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 4 weeks ago

Great hotel and so nicely positioned to take advantage of the walking in Madrid! This area of Madrid is loaded with shopping opportunities and many varied restaurants from Tapas to full service restaurants. The hotel staff has always been easy to converse with (Spanish or English). The rooms are nicely appointed and now they offer free in-room wifi.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, Thank you very much for your comments. It is a pleasure to know that you had a nice stay and we would apprecciate your reccomendation to your family and friends. We hope to see you again at your next stay Thanks and kind regards Raquel Serradilla More 

Lima, Peru
1 review
5 of 5 stars Reviewed May 27, 2015

Great location, kind and helpful staff. Close to city center. With my family we decided to stay here considering the location and price/quality. The attention in the reception was great, Thank you NH Balboa!

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RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, We want to thank you about your kind comments. We hope to see you again the next time you return to our city. Our goal is to be your hotel reference in Madrid, for you and also for your family and friends. Thanks so much and kind regards !!!!! Raquel Serradilla More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

This was the official hotel of an event we attended. It was convenient to restaurants and metro stations. We were tourists in Madrid for the 1st time.The hotel had a touch of elegance at a great price.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer We want to thank you about your kind comments. It is a pleasure to have your opinion directly to us . It is very important in order to improve. The staff is our principal treasure and we are very glad you can feel it. We hope to see you again the next time you return to our city... More 

Baku
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 24, 2015

The Business School where I do my Executive Masters is a stone throw away - which was excellent. Outdated design and very thin walls were the major drawbacks, which was compensated with cleanliness of rooms and very friendly staff. Very nice cafees nearby and excellent shopping area in about three quarters. Will surely go back there

Was this review helpful? Yes
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Sona, Thank you very much for your comments about your stay and for recommend us. We are so glad that your stay was conformatble and of caourse, we hope to see you the next time. Thanks again and do not hesitate to contact me for anything you can need . Kind regards, Raquel Serradilla More 

Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 23, 2015

Single room was small though reasonably well equipped. The hotel restaurant was supposed to be open until 11pm but when I arrived at 10.30pm I found no staff around. After wandering into the kitchen I managed to persuade a seemingly reluctant staff member to provide me with some soup - though this took a long time to come and it... More 

Was this review helpful? Yes 1
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Sir, We are very sorry that your stay was not pleasant and we have not met their expectations. True, the restaurant closes at 23 pm, so it should not have had problems in this regard. About the iron, we have 3 pieces to borrow, as the hotel has iron service. At the moment you requested, it should be provided... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed May 4, 2015

It's indeed a worthy ambiance for business. Quality service and excellent staffing with willingness to help at all time. I will surely recommend NH Hotel and come back again. It's absolutely value for money.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, It has been a pleaure to read your experience in our hotel. It is very greatful to know the opinion of our guests almost when it is so positive as yours. Many thanks , and we hope yo see you again the next time you will visit our city Thanks again and kind regards Raquel Serradilla More 

Helsinki, Finland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 29, 2015

The breakfast buffet was good as far as continental breakfasts go (no hot foods like sausages or eggs), and the tea selection deserves a special mention: good selection of loose-leaf teas whoch one could brew in either a pot or a cup with a sieve. The single room was small but adequate. Cleaning left a lot to be desired. The... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Mr Jyrki, I am so sorry about your negative experience in our hotel. We try to improve all the services, and in your case, cleaning service wasn´t acceptable. We are doing changes in it and we hope to get good results as soon as possible. Thank you very much for your comments , and I hope to see you... More 

Barcelona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 9, 2015

40 minutes walk to La Cibeles (Thyssen Museum) in Barrio de Salamanca, where there are nice restaurants and boutiques. Close to Sorolla Museum and Fundación March. If you are for Business near Banks, Public Notaries, some Administration Departments etc...

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RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review
Google Translation

Estimado Javier, Queremos agradecerle nos hay hecho llegar sus comentarios y nos alegra saber que su estancia ha sido agradable.... More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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