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All 458 Madrid hotels

NH Puerta de Alcala

4.0 of 5 Hotel   |   Alcala, 66 | Salamanca, Retiro, 28009 Madrid, Spain (Retiro)
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Ranked #172 of 458 hotels in Madrid
A recent review
5 of 5 stars reviewed yesterday
CeltaCorto Newark, NJ
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272 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Newark, NJ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was very satisfied with my hotel stay here. Staff was very helpful and went up and beyond to make my stay comfortable. The hotel is very clean and modern with free wifi and breakfast which was our favorite meal of the day!

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New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you ever find yourself in Madrid do yourself a favor and book here. The rooms are nicely appointed and well kept. The staff was first class and did everything to make our stay as pleasant as they could.......and it was above what we could have asked for. We had asked the front desk to arrange for a taxi to... More

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Kalamazoo County, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

The NH Alcala is located close to many popular sites to see such as the famous Retiro Park and near a few museums . Great breakfast! The staff is very friendly and helpful at giving recommendations at good places to visit and eat.

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Chicago, Illinois
2 reviews
3 of 5 stars Reviewed July 22, 2014 via mobile

I stayed at NH Alcala for one week. This hotel is very clean and modern and looks like the pictures posted online, which is not what I usually see when I check into a hotel. The location was perfect for walking to almost all popular sites, restaurants and shopping. One thing I felt a little uncomfortable with was the staff.... More

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Belfast, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

During my five day visit to Madrid I stayed in NH Alcala and I was very satisfied with the experience! The hotel is modern, clean and in a good location - it was ideal for a city break in Madrid. Staff at reception were always friendly and helpful when giving directions or recommending ideas for trips/sightseeing. The double room was... More

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Rockville, Maryland, United States
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 5, 2014

The NH Alcala is set in a good location and did very well at caring for us as members of a tour group. We stayed five nights in mid-May and were satisfied with our room and very happy with the meals. I did not expect particularly good food and I was pleasantly surprised at how much I enjoyed it here.... More

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New York, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is sufficient, nothing fancy but very well managed. TONS of great restaurants nearby, though not cheap abut definitely away from the horrid tourist traps. To get around, you can take the subway, only a few stops to Mercardo San Miguel and Puerto del Sol. Or, 3 minutes walk from Parque del Retiro and walking thru the park to... More

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Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 2, 2014

Great location for Madrid visit, litterally at Reteiro (central park of Madrid), walking distance (20min) to central square (Sol) and Goya (10min) where you have lots of shopping. Hotel in good condition and very friendly staff for my past midnight check-in. Didn't try breakfast or other services. Recommended.

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Santiago, Chile
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 31, 2014 via mobile

This hotel has a good location, near the Metro (Subway), you can actually walk to the main sights in Madrid or take the public transport if not in the mood of walking. It's a clean hotel, well attended and all the amenities that we use were fine.

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Senior Contributor
29 reviews 29 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 25, 2014

I was there for business, but this was the dullest hotel so far in Madrid. It all looks a bit dated, the room was dark, window on a patio with almost no daylight. "Sad" lightning in the room. The reception staff seemed not interested at all. It was OK, but I don't recommend, there are really better hotels in Madrid.

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Additional Information about NH Puerta de Alcala

Address: Alcala, 66 | Salamanca, Retiro, 28009 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Retiro
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Puerta de Alcala 4*
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Also Known As:
Nh Alcala Madrid
Nh Alcala Hotel Madrid

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Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#84 Family Hotel in Madrid #102 Luxury Hotel in Madrid #109 Business Hotel in Madrid
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Official Description (provided by the hotel)
The four-star NH Alcala hotel in Madrid is conveniently located in the heart the Salamanca neighborhood, one of the Spanish capital's most exclusive commercial and business areas. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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