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NH Puerta de Alcala

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Alcala, 66 | Salamanca, Retiro, 28009 Madrid, Spain
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462 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tokyo, Japan
Level Contributor
237 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a convention for one night. I got in at night and had to leave in the morning so I can't say much. But it was an efficient business hotel. The room was functional. Breakfast was decent and the reception staff was helpful. It is located a close to the Retiro and the GPO and within walking... More 

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Province of Barcelona, Spain
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the NH Puerta de Alcalá during a business trip to Madrid. Very impressed with the hotel. Location is ideal in the heart of the busy Salamanca district. Has all the amenities you would expect from a reputable brand, booking process on their website was very easy, reception staff were hospitable, rooms very clean and attention to... More 

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review
Google Translation

Apreciado Sr Vikas, Muchas gracias por sus amables comentarios. Trasmitiré sus observaciones al resto del personal y esperamos verle pronto... More 

Indianapolis, Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel on two separate trips for limited days. The location is adequately placed and the cleanliness of the rooms is superb. The only gripe I have about the hotel are the front steps leading up to the hotel. I dread climbing the stairs with my luggage each time I stay and can only imagine how... More 

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review

Dear Rosa, Thank you very much for your coments. We hope that you can enjoy our breakfast again when you come back to Madrid. Best Regards. More 

Danville, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, well located and convenient. Friendly and helpful staff. Beds were comfortable and rooms were clean. when we visited it was abnormally hot and the AC had a hard time keeping up. In normal weather this should not be an issue.

Review collected in partnership with NH Hotels

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Belgrade, Serbia
1 review
5 of 5 stars Reviewed June 12, 2015

Wonderful hotel. Clean with helpful stuff. Breakfast is more than good. Internet is very fast and free. Good location, bus station is in front of the hotel. close to exclusive boutiques and main commercial and financial hub.

Review collected in partnership with NH Hotels

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Austin, Texas
2 reviews
4 of 5 stars Reviewed June 10, 2015

My group made last minute plans to visit Madrid. We booked NH as it was the most competitively priced 4 star hotel in our target area. NH is a great value. The rooms are nicely appointed and well maintained. Friendly staff

Review collected in partnership with NH Hotels

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Acapulco, Mexico
Level Contributor
159 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed June 5, 2015

We stayed at this hotel twice on the same trip. On our way in we had a "superior" room (I'm not sure that I noticed that there was a choice when booking); the room was tiny but clean and well appointed, with a Nespresso machine, robes and slippers and all the other usual stuff. On the way out of Madrid... More 

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Glasgow
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed in this hotel for five nights including breakfast, room was excellent very spacious and was cleaned every day. Our room window faced onto other room windows which was no big deal, was just a little dark even when the sun was shinning. The room has a mini bar which we only used to store our own drinks! But... More 

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review

Dear guest, Thank you so much for your nice comments !! We´ll hope to see you again in Nh Puerta de Alcalá. Best Regards. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

This hotel was an excellent choice. It is close to all the action yet feels like a quieter neighborhood. It is close to a large park, restaurants and cafes. Breakfast was amazing. Great selection of fruit, breads, drinks. Really enjoyed staying here.

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review

Dear customer, We would like to thank you for your comments. Best Regards More 

Heredia, Costa Rica
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 16, 2015

We just stayed in this hotel for one night due to a very long layover in our way to Germany. We wanted something that would allow us to visit the Madrid highlights during the afternoon we'd stay there, and this hotel happened to be perfect for this. It's located just steps away from the Parque del Retiro and a few... More 

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review
Google Translation

Estimado Luis, Muchas gracias por dejarnos llegar tus comentarios. Esperamos vuelva a elegirnos para sus estancias en Madrid. Un saludo. More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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