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NH Puerta de Alcala

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Alcala, 66 | Salamanca, Retiro, 28009 Madrid, Spain
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NH Puerta de Alcala
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421 Reviews from our TripAdvisor Community

Traveler rating
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    169
    98
    33
    10
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85
129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for five nights including breakfast, room was excellent very spacious and was cleaned every day. Our room window faced onto other room windows which was no big deal, was just a little dark even when the sun was shinning. The room has a mini bar which we only used to store our own drinks! But... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel was an excellent choice. It is close to all the action yet feels like a quieter neighborhood. It is close to a large park, restaurants and cafes. Breakfast was amazing. Great selection of fruit, breads, drinks. Really enjoyed staying here.

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Heredia, Costa Rica
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just stayed in this hotel for one night due to a very long layover in our way to Germany. We wanted something that would allow us to visit the Madrid highlights during the afternoon we'd stay there, and this hotel happened to be perfect for this. It's located just steps away from the Parque del Retiro and a few... More 

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review
Google Translation

Estimado Luis, Muchas gracias por dejarnos llegar tus comentarios. Esperamos vuelva a elegirnos para sus estancias en Madrid. Un saludo. More 

Philadelphia area
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2015

I found the NH Alcala to be a very well-run hotel. The room was small but very well attended to and comfortable for sleeping. The staff was friendly and helpful, and the included buffet breakfast as well as the other meals taken here were fine. I enjoyed strolling through the nearby Retiro Park and the general neighborhood.

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review

Dear Mr Jules, Thank you so much for your nice comment !! We´ll hope to see you again in Nh Puerta de Alcalá. Best Regards. More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

As always, I found the NH Puerta de Alcalá an excellent place in all respects, value for money, service, comfort, location. I can recommend it to anyone llooking for a hotel in a quite location within walkiong distance of almost all of Madrid's main attractions.

Review collected in partnership with NH Hotels

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

Hotel is located next to park and a twenty minute walk to the Prado. Breakfast was very good had just about anything you could ask for. Rooms were exceptionally clean. ATM located next to the hotel is very convenient should you need some extra euros. We walked easily to the Prado and the weather was mild. Hotel staff were excellent... More 

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CristinaGlezGallego, Gerente at NH Puerta de Alcala, responded to this review

Dear guest, Thank you so much for your nice comment !! We´ll hope to see you again in Nh Puerta de Alcalá. Best Regards. More 

Top Contributor
76 reviews 76 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed March 26, 2015

Great location but three star at best. Stayed on the first floor & was given a very small room, noise level was ridiculous. Actually a gold card holder at this chain of hotels & wasn't even given the minimum service I normally receive. Location excellent.

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Walt Disney World, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2015

A descent 3 stars hotel that aim to be 4...! The overall product does not comply with a 4 stars hotel as I understand it falling around in the world often. Room service tonight was awful beside being tiny and expensive.

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2015

1 Night in this hotel, We got a room without a view, no mirror in the room. Nice people and good service. Metro station is about 5 blocks. require 5 Euros deposit for electrical adapter. Don't have a ramp to roll anything to the reception

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 4, 2014

A hotel with ok location near the big park. Breakfast is much better than average with good selection of juices, fruits, meat etc. The negative side of this hotel is the noisiness. In the first floor room you can easily hear all the noises from the lobby floor (inc. reception phone ringing). At all the other floors you can enjoy... More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
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