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NH Madrid Nacional

4.0 of 5 Paseo del Prado, 48 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly NH Nacional)
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#177 of 458 Hotels in Madrid
531 Reviews 4 of 5 stars
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

A hotel which pretend to be better and more exclusive than they are able to deliver. At check-in they are pushing you to upgrade for an addtional amount. I upgraded, but it would be interresting to see the the standard room. The upgraded room was very standard... The free wifi was so bad that it was not able to connect... More

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Swindon, United Kingdom
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for one night in this hotel. The first room was full of smoking smells, and I rushed back down for a change. They quickly gave me another which was fine. The room was a superior type and was clean and could not be faulted. I had a view from the fourth floor over the main road but the... More

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Senior Contributor
31 reviews 31 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

pros right at the City centre! walking distance to almost all tourist spots several restaurants, pubs, bars nearby nice room with clean bathroom friendly staff cons had to pay extra for early check in

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We prepaid for our stay at NH nacional and when we checked in they were fully booked and didn't have a room for us. They sent us by taxi to their sister hotel NH Puerta Alcala which has a lower rating and in a different part of town. I don't understand how a hotel can double book rooms that are... More

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David F, Director General at NH Madrid Nacional, responded to this review

Dear Guest, First and foremost I would like to take this opportunity to thank you for choosing us for your stay in Madrid as well as for taking the time to send us your review through Tripadvisor. I admit that on the day of your stay we were having technical issues with our reservation system, which we were trying to... More

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

After spending a couple of nights in an apartment with no view but in a great location it was nice to spend a night at NH Nacional with a room with a view. The hotel was all that we expected - beautiful bathroom and very good location as we wanted to visit that part of Madrid. Well worth staying here... More

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Santander, Spain
1 review
4 of 5 stars Reviewed 3 weeks ago

My wife and I have been in the hotel during our vacations on August, all the hotel's staff were very kind and polite with us. I recommended at all. The location is very good, near Atocha station and Museo del Prado. Also, you have closed from the hotel Museo Reina Sofía and Museo Thyssen Bornemisza. The best of the hotel... More

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Top Contributor
117 reviews 117 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is good in many ways - close to Atocha station and right across the road from the Prado. In the streets behind the hotel there is plenty of choice of restaurants and bars. BUT it's noisy at night, even on the 4th floor, because there is a 24 hour Macdonalds next door which seems to attract noisy custom.... More

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David F, Director General at NH Madrid Nacional, responded to this review

Dear Paul, First, let me show you my sincere gratitude for taking the time in sending us your review through TripAdvisor and for the trust you have placed in our hotel, by choosing it for your stay in Madrid. I really appreciate the comments, that I have shared with my staff. They are the principal of our values, a service... More

Cambridge, United Kingdom
Top Contributor
100 reviews 100 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 17, 2014

Great hotel, the room is clean quiet and very roomy . I was a little concerned when after asking for a quiet room I ended up next to the lift, but as the room was spacious and had an inner door I didn't hear the lift at all once the inner door was closed. The air con was good another... More

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Budapest, Hungary
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

The location of the hotel is convenient, very close to the train station. The room was spacious and comfortable, bathroom amenities satisfactorily provided. Breakfast was delicious,with vast offerings. Friendly staff.

Review collected in partnership with NH Hotels

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The Nutmeg State
Top Contributor
81 reviews 81 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 10, 2014

I stayed for two nights at the beginning of August. and read the reviews before booking this hotel. The hotel is located on a very busy street. The lobby is spacious and ordinary. The staff were helpful and welcoming. The room was big enough for 2 people and has the basic things. Although it was located on a high floor,... More

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Additional Information about NH Madrid Nacional

Address: Paseo del Prado, 48 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly NH Nacional)
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana , Sol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Madrid Nacional 4*
Number of rooms: 214
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Also Known As:
Nh Nacional Madrid
Nh Nacional Hotel Madrid

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