We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

NH Suites Prisma

4.0 of 5 Hotel   |   Santa Engracia, 120 | Chamberi, 28003 Madrid, Spain (Centro)
Hotel website
Hotel deals
Hotel amenities
Special Offer
€15 for your next stay
Save Saved
You added NH Suites Prisma to your Saves list
NH Suites Prisma
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #83 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
RealDeanColeman London, United Kingdom
  • Overview
  • Reviews (236)
  • Photos (627)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

236 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for the businesses I was visiting. The suites are fantastic giving you a separate bedroom and living room space which allows you to work in a separate area to where you work. The food was great and the service fantastic.

Was this review helpful? Yes
Ourense, Spain
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

The hotel is clean and the breakfast decent. What I did not care for are the kids that are hang out drinking alcohol at night out side of the hotel and the homeless people sleeping on the benches across the street. I didn't feel safe to walk back to the hotel at night.

Was this review helpful? Yes 1
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

Often come to this part of Madrid for business and really like this hotel. It's not glitzy, but the rooms are solid, the service is excellent and the breakfasts are nice. All at a very reasonable price. On the downside, they do the slow-internet-free/normal-internet-pay model of internet pricing, which is annoying.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
HORTENSIA S, Gerente at NH Suites Prisma, responded to this review
Google Translation

Estimado Cliente, Le agradecemos sus comentarios tan positivos sobre el hotel y sobre el servicio. Me alegra saber que el... More

Munster, Germany
1 review
5 of 5 stars Reviewed May 15, 2014

The hotel is clean, staff is very friendly, hotel is located very close a to a subway station. We had a wonderful stay at the hotel. Unfortunately I forgot something, but it was mailed to me very quickly! Thank you.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Essex, UK
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 8, 2014

I was pleasantly surprised by my suite: the lounge was spacious and comfortable. It was clean and comfortable. Sadly, my trip was too short to workout where in town I was so I don't know if this is a well-located hotel. However, it was a short drive from the airport (EURO 30). Staff were friendly and helpful when asked for... More

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

Very nice hotel, close to Rios Rosas metro station. It was the second time I've stayed there because I liked the first one. Good breakfast, with high quality and good variety of food and drinks. Free wifi.

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 31, 2014

This hotel offers a small appartment for a reasonable price. Breakfast is nice but a little expensive. We visited Madrid for a city break, so we didn't spend a lot of time in the hotel. There is something called a bar, but it is very small. If you want a nice place to sleep, this hotels is very nice!

Was this review helpful? Yes
Swarzedz, Poland
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 15, 2014

NH Suites Prisma offers good value for money. Standard suites are nice apartments consisting of a living room, separate sleeping room, bathroom (shower). Rooms are nicely decorated in a modern way. There is also a fridge and we managed to get a kettle with tea/coffee although it is not a usual in a standard suite. The suite is air conditioned... More

Was this review helpful? Yes
Top Contributor
179 reviews 179 reviews
168 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed February 8, 2014

The rooms in NH Suites Prisma are small apartments with a living room, separate bathroom (bath/shower) and bed room. Decorate in a very modern way. Blanket on the bed did not look fresh and clean. We arrived after midnight in winter time. After a slow check in we were sent to a separate building (not guided, not sufficiently explained –... More

Was this review helpful? Yes
Bari, Italy
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2014

The suite (located in the building with the reception) was well designed and big, but the fixtures were old with a superficial touch of renovation. It gave the impression of a former military office building turned hastily into a hotel. Definitely not a 4-star. The room was clean, beds were comfortable and the personnel was friendly. Soundproofing and thermal insulation... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage NH Suites Prisma, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to NH Suites Prisma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Suites Prisma

Address: Santa Engracia, 120 | Chamberi, 28003 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Suites Prisma 4*
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Expedia, Booking.com, Orbitz, Travelocity, Tingo, Priceline, TripOnline SA, BookingOdigeoWL, Agoda, Hotels.com and Venere so you can book your NH Suites Prisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Prisma Hotel Madrid
Nh Hotels Madrid
Nh Prisma Madrid

627 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (44)
Room/suite (21)
View from room (5)
Bathroom (4)
Dining (3)
Hotel & grounds (1)
Other (10)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (563)
Amenities (63)
Executive Room (127)
Junior Suite (150)
Restaurants and Bars (117)
Standard Room (47)
The Hotel (59)

Management photos: Courtesy of the property manager

All management photos (21)
Room/suite (7)
View from room (1)
Bathroom (2)
Dining (2)
Hotel & grounds (4)
Family/play areas (2)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Madrid with
any amenities


Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#23 Family Hotel in Madrid #54 Business Hotel in Madrid #57 Luxury Hotel in Madrid #102 Romantic Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Located in a pedestrian area, the NH Prisma is the ideal location in Madrid for those traveling for business or pleasure. The hotel is located in the neighborhood of Chamberi, and the historic center of Madrid is located just 10 minutes away from the hotel. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from NH Suites Prisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer