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NH Suites Prisma

3.0 of 5 Santa Engracia, 120 | Chamberi, 28003 Madrid, Spain
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Certificate of Excellence 2014
NH Suites Prisma
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NH Suites Prisma
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271 reviews from our community

Traveler rating
    98
    124
    41
    7
    1
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77
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74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Top Contributor
53 reviews 53 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 16, 2014

Very nice hotel in a good and central location, the subway station is just around the corner. There are verious restaurants in walking distance (see my review of the "La Máquina de Chamberí"). The front desk is very professional and friendly, rooms are spacious and very clean. The breakfast is buffet style and very nice with a good selection. If... More 

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Bucharest, Bucuresti, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

Excellent choice! Me and my gildfriend stayed at NH Prisma Suite for 4 nights. The rooms are clean and well-furnished and the beds are very comfortable. The bathrooms are large enough and very clean, also. The breakfast was very good, tasty and very fresh. All the staff was very helpful and very friendly. We would definitely intend to stay at... More 

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Lyon, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 23, 2014

The 9,90 euro lunch menu is a bargain. I was upsold a mini suite for 20 euros which had separate living room and bathroom, which was good value. Would have liked a better breakfast choice, providing things like more mueslis and dairy products. I also really dislike robotic coffee machines - it would be lovely to have a human make... More 

Review collected in partnership with NH Hotels

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HORTENSIA S, Gerente at NH Suites Prisma, responded to this review

Dear Tristan S. Thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. We hope to see you soon!! More 

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 21, 2014

stayed for 2 nights in a huge twin room (it included a living room and small work station for computer, like a little office) and we loved it. super clean, staff speaks English and very nice and willing to help. very good breakfast (booking.com charged 20 euros per person so at first we booked without the breakfast but when we... More 

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HORTENSIA S, Gerente at NH Suites Prisma, responded to this review

Dear Sidman 84, thank you very much for taking moment of your valuable time to express your satisfaction about our Hotel during your recent stay. Comments such as the one you kindly shared are inspiring for our continuous improvement, we hope to see you soon!!! Best regards More 

Denia, Spain
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 20, 2014

Although the lobby is nothing to talk about the suites make up for it! Very clean, spacious and nicely decorated suites. The suites are like apartments. Very comfortable. Great breakfast but no fried eggs in the weekends, bit of a shame. Easy to find, close to metro, shops and restaurants. Underground public parking. Would defenately recommend this hotel.

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HORTENSIA S, Director General at NH Suites Prisma, responded to this review

Thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. We hope to see you soon!! More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 24, 2014

Great location for the businesses I was visiting. The suites are fantastic giving you a separate bedroom and living room space which allows you to work in a separate area to where you work. The food was great and the service fantastic.

Was this review helpful? Yes 1
Ourense, Spain
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

The hotel is clean and the breakfast decent. What I did not care for are the kids that are hang out drinking alcohol at night out side of the hotel and the homeless people sleeping on the benches across the street. I didn't feel safe to walk back to the hotel at night.

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

Often come to this part of Madrid for business and really like this hotel. It's not glitzy, but the rooms are solid, the service is excellent and the breakfasts are nice. All at a very reasonable price. On the downside, they do the slow-internet-free/normal-internet-pay model of internet pricing, which is annoying.

Review collected in partnership with NH Hotels

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HORTENSIA S, Gerente at NH Suites Prisma, responded to this review
Google Translation

Estimado Cliente, Le agradecemos sus comentarios tan positivos sobre el hotel y sobre el servicio. Me alegra saber que el... More 

Munster, Germany
1 review
5 of 5 stars Reviewed May 15, 2014

The hotel is clean, staff is very friendly, hotel is located very close a to a subway station. We had a wonderful stay at the hotel. Unfortunately I forgot something, but it was mailed to me very quickly! Thank you.

Review collected in partnership with NH Hotels

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Essex, UK
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 8, 2014

I was pleasantly surprised by my suite: the lounge was spacious and comfortable. It was clean and comfortable. Sadly, my trip was too short to workout where in town I was so I don't know if this is a well-located hotel. However, it was a short drive from the airport (EURO 30). Staff were friendly and helpful when asked for... More 

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Additional Information about NH Suites Prisma

Address: Santa Engracia, 120 | Chamberi, 28003 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:3 star — NH Suites Prisma 3*
Number of rooms: 110
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Also Known As:
Nh Prisma Hotel Madrid
Nh Hotels Madrid
Nh Prisma Madrid
Hotel Style:
#39 Family Hotel in Madrid
#67 Business Hotel in Madrid
#87 Romantic Hotel in Madrid

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