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All 458 Madrid hotels

Husa Princesa

4.0 of 5 Hotel   |   Princesa 40, 28008 Madrid, Spain (Centro)
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Ranked #174 of 458 Hotels in Madrid
A recent review
3 of 5 stars reviewed yesterday
ChrisJTourist Sydney. Australia
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671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney. Australia
Top Contributor
87 reviews 87 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked a club room and what we experienced was Not Club !,, Told we were in the recently refurbished rooms and yes the rooms seemed to be up to date But saying that a club room throughout the world has a speedy check in with a private club area for club floor guests. This did not exist for us and... More

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Lancashire
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from 3 night stay at Husa Princesa - a group of 5 adults in 2 doubles and 1 single. Given the bargain price we paid, we were bowled over with the entire experience. Our (large)rooms were in the newly refurbished wing and were magnificent. Chique modern style, wonderful bathroom (bath / shower / his & hers handbasins) enormous... More

Was this review helpful? Yes 4
CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, T Thank you for your review. We are happy to know you enjoyed your stay at Husa Princesa. We look forward to welcome you back soon. Best regards. More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located @ the heart of Madrid, with much to do and see in the neighborhood. the room I stayed in was one of the best hotels rooms I saw ever; quite large, well organized, with a taste of nostalgia in the paintings/furniture. Buffet breakfast is good. Gym is a big and well equipped one, but a bit crowded.

Was this review helpful? Yes 1
CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, Thank you for your review. We are happy to know you enjoyed your stay in the Husa Princesa. We look forward to welcome you back soon. Best regards. More

1 review
3 of 5 stars Reviewed 2 weeks ago

Well it's a 4* hotel that's ok and basically great value looks like it's being renovated at the moment the upgrade is again good value. Rooms could do with an update but if all you want is a clean place that had all you need I couldn't really complain. Free wifi as well.

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CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, thank you for your comments concerning your stay in our hotel. We are renovating our rooms, and we can already offer 148 "new" rooms. We look forward to welcome you back in your next visit to Madrid. Kindest regards. More

Westminster, CO
Top Contributor
59 reviews 59 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I really didn't like this hotel - at all. We went here with part of a tour group. The entire time we were there, the front desk staff was obviously understaffed - they always seemed so harassed and harried by their customers, they often turned rude just to try and deal with them all. One of the main issues was... More

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CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. We appreciate your feedback and are sorry to hear your experience did not meet your expectations. We are following a full refurbishing program of our installations, and we are happy to offer now 148 renovated rooms, our Club rooms. We... More

San Juan, Puerto Rico
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was used by me many times in the late nineties, and was super. Nice location, great views of the city, piano lounge and bar. The rooms also with good space and service. But lately I returned to find out that the rooms need renovation. Every furnishing was the same, and the room they offered me smelled to humidity... More

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CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, We thank you very much for your review concerning your recent stay in our hotel. We are following a full refurbishing program, we kindly ask you to accept our apologies for any quality deficiency in the meantime. Currently we are happy to offer 148 new rooms, our Club rooms. We look forward to welcome you back in a... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our fifth stay at the Husa Princesa, and once again it met our needs well at a good price for such a central hotel. Our room had been refurbished and was bright and spacious, with comfortable beds, plenty of storage space, and tea and coffee making facilities.We had inadvertently booked for one person instead of two - our... More

Was this review helpful? Yes 1
CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, First of all we would like to thank you for your loyalty, and nice review. we are glad to know you enjoyed once again your stay in our hotel. We are working to improve our WiFi system to make it more efficient and friendly, thank you for your comments. We look forward to welcome you back again and... More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Its always difficult to pick a hotel which is good value, but this hotel is just that, rooms are clean, nicely decorated, lots of extras in the rooms, including tea/coffee, staff very polite and helpful breakfast was everything you could want also has a gym and a nice indoor pool. it is in the city so you can hear traffic... More

Was this review helpful? Yes
CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, Thank you for your comments regarding your recent stay in our hotel. We are glad to know you enjoyed your stay with us. We look forward to welcome you back in a very near future. Best regards. More

Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All in all I am satisfied. The room was clean though as a previous reviewer noted the floor had stains and there was duct tape on the drapes (super classy folks!) I think I got a deal on the price as there is some construction, though that did not effect me in any way, shape or form. Only issue was... More

Was this review helpful? Yes 2
CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, Thank you for your review concerning your stay in our hotel. Your comments will help us to improve our standards. We are working to improve our WiFi system to make it more efficient and friendly. We look forward to welcome you back soon. Best regards. More

Baltimore, Maryland
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 17, 2014

Stayed at this hotel twice as a part of a tour group. The first two days we were put in a room that was half way decent. Three days later we returned and were put in the filthiest room ever. The carpet was horrible stained with God knows what. There was also duct tape on the drapes, I assume to... More

Was this review helpful? Yes 2
CRMPRINCESA, Director de Relaciones con Clientes at Husa Princesa, responded to this review

Dear guest, Thank you for your comments concerning you recent stay in our hotel. Your comments will greatly help us to improve our standards. We are glad to inform you that our hotel is carrying out a full refurbishing program that allow us to offer now 148 new rooms, our Club rooms. Looking forward to welcome you back soon. Best... More

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Additional Information about Husa Princesa

Address: Princesa 40, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Husa Princesa 4*
Number of rooms: 423
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Also Known As:
Husa Princesa Hotel Madrid
Husa Princesa Madrid

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