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Courtyard Madrid Princesa

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Princesa 40, 28008 Madrid, Spain (Formerly Hotel Husa Princesa)
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1 room 1 guest
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Courtyard Madrid Princesa
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937 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Dhaka City, Bangladesh
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Run down room with no ventilation and bathroom fittings that don't work. Moved to a better room when I showed my Marriot card but here the Bidet leaked! Staff generally surly and not very helpful. No wifi!! Could not believe this is a Marriot! Good breakfast did make up for it. Having stayed there for 2 nights and having settled... More 

Was this review helpful? Yes
CRMPRINCESA, Mice & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear Akhter C, Thank you very much for your stay at the Courtyard by Marriott Madrid Princesa and for taking the time to share your expectations with us. We are very sorry to hear that your time here did not met your expectations. I will forward your feedback to all the responsible departments. We would be very happy to welcome... More 

Manuel Antonio National Park, Costa Rica
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great breakfast buffet! Conveniently located next to El Corte Ingles. Beautiful rooms with murals over the bed that you will see if you visit the art museums. There was no wifi even though they advertise it and when asked about it they scripted response is " We have someone coming into fix it." I read the reviews here before I... More 

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CRMPRINCESA, MICE & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear Colin, Thank you very much for your stay at the Courtyard by Marriott Madrid Princesa, and for taking the time to share your expectations with us. It is our pleasure to read that you were satisfied with the excellent location and the breakfast buffet of the hotel. Regarding the WIFI connection, please be informed that I have shared your... More 

Preston, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there for 3 nights. Very convenient and possible a walkable distance to sol, the city centre for the enthusiastic. Right next to a shopping centre and has Starbucks within it's premises Metro station outside the hotel and the hotel itself is in north of the city centre. Excellent and accommodating staff. This ok care of us well.

Was this review helpful? Yes 1
CRMPRINCESA, MICE & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear gofly14, Thank you so much for taking the time to post such a great review on TripAdvisor. It is always a pleasure to receive such positive feedback from our guests and your comments have been shared with the team. Thank you once again for sharing your experiences from your stay with us and we very much look forward to... More 

London
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was suppose to have Marriot's standards of service, right?!? Don't believe it, the service is really bad. Reception staff are not really friendly. I stayed at the hotel with my husband for three nights, and every single morning we saw the same situation at the breakfast room, there were only three staff working there, and the hotel was... More 

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CRMPRINCESA, MICE & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear Drika W, Thank you very much for taking the time to share your expectations with us. I have shared your recent feedback with the Front Office and Food and Beverage Department as well in order to improve the service quality. During your next stay with us, please feel free to contact our Front Office Manager or me if we... More 

Travelers are raving about these Madrid hotels

Bangkok, Thailand
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pro's: 1) Rooms are relatively spacious compared to a lot of hotels in Europe. This was our main reason for staying here along with an indoor pool for our young daughter. 2) Decent location next to shopping mall and easy access to taxis. Con's: 1) Service is the biggest let down, for example: A) Front desk staff never smile. B)... More 

Was this review helpful? Yes 1
CRMPRINCESA, Mice & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear The_Knowledge_Bkk, Thank you very much for your stay at the Courtyard by Marriott Madrid Princesa and for taking the time to share your expectations with us. We are very sorry to hear that your time here did not met your expectations. I will forward your feedback to all the responsible departments. We would be very happy to welcome you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was in a business trip to Madrid, and i stay in this Hotel 4 days , i was so satisfied from the service , from the cleaning , even from the rate , i was paying the rate of 3 stars hotel and i've got the service of 4 stars Hotel . The WFI was good , not too... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I spend 4 days , and it was amazing . The service is more than Good , the Reception was so friendly , the WIFI was good I could manage all my works and they informed me that they improving the quality to get a highest speed, the food was very nice . Breakfast it was good and I was... More 

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Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Given the hotel wasn't even part of Marriott 2 weeks ago, I wasn't expecting much (especially for the Courtyard brand). But I was mistaken, this is a 5-star quality hotel which has clearly been ignored for ages. We paid the rate of a 3-star hotel for a superior room. I'm keen to visit the hotel again once it's ready as... More 

Was this review helpful? Yes 1
United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not sure how long ago Marriott took this place over but it's a long way away from the standard of their other Courtyard hotels. It seems to have been previously owned by Husa, as their branding is on the thin towels in the bathroom and that's what the taxi drivers still recognise. The positives were the bed was fairly comfortable,... More 

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CRMPRINCESA, Mice & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear Legs E, Thank you for choosing our hotel for your recent stay in Madrid. One of our most important tasks is to learn directly from our guests about their experience at our hotel. Please be informed that I have shared your recent feedback with the Housekeeping and the Front Office Department as well in order to improve our service.... More 

TO
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed with family July 9th The Bad 1. No valet parking after long travel and difficult underground parking 2. No bellhop to offer help with luggage 3. Cigarette smell in room (we asked to be moved) 4. New room had broken A/C (did not bother to ask again) 5. Breakfast was horrible. 6. Rooms are dated and in need of... More 

Was this review helpful? Yes
CRMPRINCESA, Mice & Event Manager at Courtyard Madrid Princesa, responded to this review

Dear bhunnyhopper, Thank you very much for your recent stay at the Courtyard by Marriott Madrid Princesa and for taking the time to share your comments with us. We have taken good note of them and I will forward your feedback to all the responsible departments. We hope to welcome you again whenever your travels bring you back to Madrid.... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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