I only had 1 night in Madrid and am glad I chose the Best Western Arosa. The hotel is a great location and very close to the Gran Via metro stop. The wireless internet and tasty breakfast were included so it made it even more worthwhile. The rooms are not large, but not tiny either. The only issue I had... more

Stayed here in April for a friends birthday and found it to be a great location for heading out into La Latina and Cheuca. Rooms were clean and comfortable and good value. Breakfast was also very good and included in the price of the room. We would definately check into to Hotel Arosa when we are next in Madrid. more

This hotel is in a great location, right off Gran Via and very close to the major sight seeing areas of Old Madrid. I was also very impressed with the cleanliness of the room and the new fixtures and decor. I travel a lot for work and stay in hotels every week. I usually don't expect much from the hotel... more

We stayed in this hotel between 21-25 October; from the reviews I was a bit apprehensive however we really liked the hotel and the staff were very helpfull. The hotel is on Gran via steps away from the metro station; so convenient. We stayed in non-smoking room on the 5th floor in twin bedded room because a double room was... more

Stayed in the hotel for 3 nights, beginning of october. The reception team is no friendly and they want to do with guests as fast as they can (my feeling). My room was incredibly small and there were pieces falling on the ceiling. My bag almost didn't fit in there. The elevators are definetely unique; they should be on guiness... more

Stayed at the arosa on 3 October for 3 nights. Hotel in good location, on a side street off the Grand via. Had a reburbished room which was nice, with good bathroom, and balcony. Madrid fab city. Stay away from drinking in the Plaza Major as it costs a fortune. Good bars and tapas bars around the Plaza Santa Ana... more

Great rates in excellent location, booked 3 nights for 50euro/night on expedia, spacious enough with a small balcony, free wifi, desk, brand new bathroom, wooden flooring, perfect for business, i got the same rates as somebody staying 20km out of the centre, would stay there again, ask for one of the new, refurbished rooms. if you're looking to spend a... more

My husband and i stayed at the Arosa for 4 nights recently. We'd booked online for a non-smoking room with a view, and the first room they tried to give us was room 301 on the 3rd floor. It was a newly refurbished room, BUT it was dark, and it smelled heavily of smoke. We went back to the reception... more

I booked this hotel for a 1 night business trip in Madrid. I took the train from Barajas (Madrid Airport) to Gran Via which is a stones throw from the hotel. The train trip takes about 45 minutes and you have to change train twice but it is very easy and only costs 2 euros (compared to 30+ euros for... more