I stay at the AC Santo Mauro frequently while on business in Madrid. Each time, I have found the room to be extremely comfortable, the amenities excellent. However, the service is the thing that stands out above all else at this hotel. The front of house, cleaning and bell staff are all extremely friendly, helpful and professional. I really cannot... more

restored historic building on a quiet street, cute back garden, room modern & roomy, spacious walk-in closet with a safe, the well stocked mini bar was included in room rate (water, perrier, juice, beer), comfortable bed and nice pillow, hotel staff spoke english well, located close to a multi-exchange metro. one word of caution, hotel receptionist misinformed us about travel... more

We stayed here with our 3 kids and found that the hotel was delighted to help us in every way. Right in the centre of madrid it is ideally placed for those wishing to see the city. We had been warned about thebreakfast E30 by other travellers on trip Advisor so we weren't surprised by it and went out for... more

This place is a sea of tranquility in busy Madrid. This is a seriously cool place - with chilled out music on the hotels own CD being the background sound. The decor is funky in a converted palace - the staff couldn't more helpful but are never intrusive. You walk in through a courtyard and the world just seems to... more

Very so so. Good things: the room service hamburger was outstanding. The club sandwich was close. The bar and the garden are lovley. I appreciated that they gave me a one hour internet access card. They did not explain how to use it. The service was nice. The bad: as previously mentioned, 30 euros for breakfast? Ridiculous, and this is... more

We were traveling through Spain for 3 weeks in June/July 2008. We stayed at several 5 star hotels along the way. This was not only the worst of our visit but on of the worst that I've ever stayed in. The rooms are clean and large and decently furnished with a large bath -- although the primary color is grey.... more

i loved the hotel. it is in the center of madrid in one of the finest neighbourhoods. i recomend you to sleep in the santo mauro if you go to madrid. is it also very close from serrano st and jose ortega y gasset st.. where all the fashion stores are more

Rooms were dark because they are no windows, wooden floors echo in the hotel, therefore noisy, sauna was out of action, and dinner and breakfast were very expensive. For this price you expect a hotel with high excellence. Staff however were very helpful. In general we felt we paid too much for our 5 day stay. Bearing in mind what... more

We spent four days in Madrid at Santo Mauro hotel. We spoke to the hotel and discussed the fact that we are a family and normally take two adjoining rooms - one for myself & my wife, one for our two children. They recommended we take a duplex suite, costing about EUR 400 per night, which we booked. It is... more