We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

AC Santo Mauro, An Autograph Collection

#50 of 453 Hotels in Madrid
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
Hotel packages
36, Zurbano Street, 28010 Madrid, Spain
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
AC Santo Mauro, An Autograph Collection
Professional photos View all
Browse nearby
AC Santo Mauro, An Autograph Collection
AC Santo Mauro, An Autograph Collection
AC Santo Mauro, An Autograph Collection
Write a Review

223 reviews from our community

Traveler rating
    134
    47
    17
    18
    7
See reviews for
34
104
18
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating | Travelers Like You
?
×
beta
Travelers Like You
Want to see reviews by travelers similar to you? Tell us your travel style.
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (57)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (43)
All months
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pros: 1. Great location 2. Great service w/one exception (see Cons below) 3. Unique architecture 4. Lots of taxis outside Cons: 1. The Hotel pumps some cheap smelling perfume throughout the building. If you've ever been to the El Ganso ("the goose" in English) stores in London; it's the same overbearing, cheap smelling, nauseating perfume. It could not stand it,... More 

Was this review helpful? Yes
General_Manager_HSM, General Manager at AC Santo Mauro, An Autograph Collection, responded to this review

Dear RAFAEL, First of all, Thank you for choosing AC Santo Mauro, An Autograph Collection for your recent stay in Madrid and for taking the time to let us know your comments and thoughts because are very helpful for us in order to know our strengths and what we have to improve on daily basis Our guests often tell us... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been coming to this hotel for more than 20 years, and it has always maintain the highest standards of quality service. The beds, pillows, towels are fantastic!! Location cannot be better, close to everything but in a secluded, quiet street. The junior suites are huge, restaurant and bar services stupendous.

Was this review helpful? Yes
Phx
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Such sweet folk s work here. Used to be owned by a duke ......wow! Simply amazing. The only slight imperfections to this otherwise heavenly place were: we had a room on the first floor near an outside door. The slamming of the outside door was irritating, and heard often. They had a hot water issue for about 15 minutes in... More 

Was this review helpful? Yes 1
Hong Kong, China
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a very chic hotel in one of the best residential neighbourhoods of Madrid. Think New York's Upper East Side. I would not recommend it to a first time tourist (for that check into Las Letras) but if you want to be near the lesser known Museo Sorolla and far enough from main museums but still near enough to... More 

Was this review helpful? Yes
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the top 10% of hotels on Trip Advisor for Madrid and well deserved. The hotel is one of those European old/new match ups- with the old wing being the more elegant and elaborate. We had planned our trip far enough in advance to get a great rate for a "premium" room. I was originally afraid that given European sizes,... More 

Was this review helpful? Yes
Lisbon, Portugal
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

In a quiet but very convenient location, the hotel is close to one of the best shopping areas in Madrid. The rooms are excellent and the staff very gentle. I have stayed there for quite a few times. The last time, my husband got sick at 3 a.m. and the help was quick and efficient. A doctor came in about... More 

Was this review helpful? Yes
NYC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed January 30, 2015

As far as a chain hotel from Marriott, the AC Santo Mauro breaks the mold. The Apartments we had were gorgeous. The staff was meticulous & very helpful. My daughter was able to Meet Ryan Gossling who was also staying there, and was particularly open and pleasant which added to the fun. Breakfast outside was enjoyable, especially in the early... More 

Was this review helpful? Yes
Long Island
Top Contributor
74 reviews 74 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 18, 2015

I fell in love the first time I came to Madrid and this hotel was one of the reasons. From the relaxing subterranean pool to the sauna to the amazing restaurant on site (which I never do but this restaurant was fantastic...try the hake). Traveling abroad can sometimes be daunting, but the concierge service is top notch and never set... More 

Was this review helpful? Yes
Barnes
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2015

The service is subtle but excellent and attentive. The rooms are well styled and spacious. The bar is second to none as far as hotel bars go. Breakfast is served in a room that you will remember forever. The location is perfect for Central Madrid and the shops/offices etc. The only place I stay in Madrid...now that I know about... More 

Was this review helpful? Yes
Katonah, New York
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 7, 2014

I am a huge fan of Marriott Hotels, especially in the US. The AC Santo Mauro does not look nor feel like your typical Marriott property which is why this hotel is special. We thoroughly enjoyed our stay for a week in Madrid. It is convenient enough to the metro (about a 5 to 10 minute walk) but remote enough... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (86)
Viewed
Hotel & grounds (36)
Viewed
Bathroom (4)
Viewed
Room/suite (16)
Viewed
Dining (8)
Viewed
Family/play areas (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
Room/suite (35)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (7)
Viewed
Dining (13)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Chamberi

Neighborhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighborhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question