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AC Santo Mauro, An Autograph Collection

#47 of 453 Hotels in Madrid
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36, Zurbano Street, 28010 Madrid, Spain
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AC Santo Mauro, An Autograph Collection
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AC Santo Mauro, An Autograph Collection
AC Santo Mauro, An Autograph Collection
AC Santo Mauro, An Autograph Collection
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226 reviews from our community

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    136
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    17
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    7
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34
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is absolutely beautiful. It was a former embassy (currently across from the Swedish embassy) so the public areas and grounds are exquisite. Our room was on the second (top) floor. It was large and attractive with TWO lounge chairs so we could both relax. The bathroom was good except for the half enclosed shower which is so popular... More 

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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: 1. Great location 2. Great service w/one exception (see Cons below) 3. Unique architecture 4. Lots of taxis outside Cons: 1. The Hotel pumps some cheap smelling perfume throughout the building. If you've ever been to the El Ganso ("the goose" in English) stores in London; it's the same overbearing, cheap smelling, nauseating perfume. It could not stand it,... More 

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General_Manager_HSM, General Manager at AC Santo Mauro, An Autograph Collection, responded to this review

Dear RAFAEL, First of all, Thank you for choosing AC Santo Mauro, An Autograph Collection for your recent stay in Madrid and for taking the time to let us know your comments and thoughts because are very helpful for us in order to know our strengths and what we have to improve on daily basis Our guests often tell us... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been coming to this hotel for more than 20 years, and it has always maintain the highest standards of quality service. The beds, pillows, towels are fantastic!! Location cannot be better, close to everything but in a secluded, quiet street. The junior suites are huge, restaurant and bar services stupendous.

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Phx
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Such sweet folk s work here. Used to be owned by a duke ......wow! Simply amazing. The only slight imperfections to this otherwise heavenly place were: we had a room on the first floor near an outside door. The slamming of the outside door was irritating, and heard often. They had a hot water issue for about 15 minutes in... More 

Was this review helpful? Yes 3
Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a very chic hotel in one of the best residential neighbourhoods of Madrid. Think New York's Upper East Side. I would not recommend it to a first time tourist (for that check into Las Letras) but if you want to be near the lesser known Museo Sorolla and far enough from main museums but still near enough to... More 

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Seattle, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2015

In the top 10% of hotels on Trip Advisor for Madrid and well deserved. The hotel is one of those European old/new match ups- with the old wing being the more elegant and elaborate. We had planned our trip far enough in advance to get a great rate for a "premium" room. I was originally afraid that given European sizes,... More 

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Lisbon, Portugal
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

In a quiet but very convenient location, the hotel is close to one of the best shopping areas in Madrid. The rooms are excellent and the staff very gentle. I have stayed there for quite a few times. The last time, my husband got sick at 3 a.m. and the help was quick and efficient. A doctor came in about... More 

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NYC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed January 30, 2015

As far as a chain hotel from Marriott, the AC Santo Mauro breaks the mold. The Apartments we had were gorgeous. The staff was meticulous & very helpful. My daughter was able to Meet Ryan Gossling who was also staying there, and was particularly open and pleasant which added to the fun. Breakfast outside was enjoyable, especially in the early... More 

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Long Island
Top Contributor
74 reviews 74 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 18, 2015

I fell in love the first time I came to Madrid and this hotel was one of the reasons. From the relaxing subterranean pool to the sauna to the amazing restaurant on site (which I never do but this restaurant was fantastic...try the hake). Traveling abroad can sometimes be daunting, but the concierge service is top notch and never set... More 

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Barnes
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2015

The service is subtle but excellent and attentive. The rooms are well styled and spacious. The bar is second to none as far as hotel bars go. Breakfast is served in a room that you will remember forever. The location is perfect for Central Madrid and the shops/offices etc. The only place I stay in Madrid...now that I know about... More 

Was this review helpful? Yes 1
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Neighborhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighborhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
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