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AC Santo Mauro, An Autograph Collection

5.0 of 5 36, Zurbano Street, 28010 Madrid, Spain
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AC Santo Mauro, An Autograph Collection
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AC Santo Mauro, An Autograph Collection
AC Santo Mauro, An Autograph Collection
AC Santo Mauro, An Autograph Collection
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218 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Lisbon, Portugal
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a quiet but very convenient location, the hotel is close to one of the best shopping areas in Madrid. The rooms are excellent and the staff very gentle. I have stayed there for quite a few times. The last time, my husband got sick at 3 a.m. and the help was quick and efficient. A doctor came in about... More 

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NYC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed January 30, 2015

As far as a chain hotel from Marriott, the AC Santo Mauro breaks the mold. The Apartments we had were gorgeous. The staff was meticulous & very helpful. My daughter was able to Meet Ryan Gossling who was also staying there, and was particularly open and pleasant which added to the fun. Breakfast outside was enjoyable, especially in the early... More 

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Long Island
Top Contributor
72 reviews 72 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 18, 2015

I fell in love the first time I came to Madrid and this hotel was one of the reasons. From the relaxing subterranean pool to the sauna to the amazing restaurant on site (which I never do but this restaurant was fantastic...try the hake). Traveling abroad can sometimes be daunting, but the concierge service is top notch and never set... More 

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Barnes
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 2, 2015

The service is subtle but excellent and attentive. The rooms are well styled and spacious. The bar is second to none as far as hotel bars go. Breakfast is served in a room that you will remember forever. The location is perfect for Central Madrid and the shops/offices etc. The only place I stay in Madrid...now that I know about... More 

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Katonah, New York
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 7, 2014

I am a huge fan of Marriott Hotels, especially in the US. The AC Santo Mauro does not look nor feel like your typical Marriott property which is why this hotel is special. We thoroughly enjoyed our stay for a week in Madrid. It is convenient enough to the metro (about a 5 to 10 minute walk) but remote enough... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 7, 2014

The moment you walk into this luxurious yet intimate hotel you feel special. It's like when you try on a brand new bespoke suit that fits perfectly - you feel good about yourself. The foyer is elegant. The rooms are spacious. The service is attentive, helpful, efficient and warm Highly recommended.

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Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 26, 2014

Stayed at the AC Santo Mauro during an anniversary trip across Europe. The hotel and grounds are exceptionally beautiful and well maintained. The desk staff is very helpful (Carlos and Hailey are excellent), and even though we speak Spanish, they were fluent in English as well. The rooms were spacious and very comfortable. Great views of the street below from... More 

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Contributor
18 reviews 18 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

Beautifully updated without loss of old world charm. Perfect location for our stay. The room had two balconies overlooking the hotel garden, a table & refrigerator area - the Nespresso machine was a plus, and a gorgeous sitting area complete with books and supply of current magazines. Creaky old floors, street noise, and lobby noise made sleep difficult at times;... More 

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Santa Clarita, California
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2014

With the AC collection in the hands of Marriott what could be better. This hotel has charm galore. With only 49 rooms it was always quiet and having been a Duke's residence the ornate styling makes for a great tour of the property. Staff and service are outstanding. Room was comfortable, up to date and quiet. Shutters on the windows... More 

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General_Manager_HSM, General Manager at AC Santo Mauro, An Autograph Collection, responded to this review

Dear Citytraveler3636, First of all I would like you to thank you for the time taken to write this review and also for choosing us while your time in Madrid. Your comments are very useful for us in order to improve in daily basis our service and facilities and to adapt to our guest expectations. Our entire staff has the... More 

amman
Top Contributor
77 reviews 77 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 12, 2014

Very impressive European style hotel from the Marriott. This is by all means a very nice hotel complicated in its structure as it is only 2 floors and two old buildings but beautiful setup with distinguished service and rooms.

Was this review helpful? Yes 1
General_Manager_HSM, General Manager at AC Santo Mauro, An Autograph Collection, responded to this review

Dear dureid, Thank you very much for your review at TripAdvisor and for chhosing us while your stay in Madrid. We are glad to know that your stay with us was satisfactory. Our team has the commitment about achieve our guest expectations and meet their needs in a proactive way every day. We are focused on make each stay a... More 

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Additional Information about AC Santo Mauro, An Autograph Collection

Address: 36, Zurbano Street, 28010 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chamberi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — AC Santo Mauro, An Autograph Collection 5*
Number of rooms: 49
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Also Known As:
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#13 Green Hotel in Madrid
#39 Luxury Hotel in Madrid
#42 Romantic Hotel in Madrid
#56 Family Hotel in Madrid
#99 Business Hotel in Madrid

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Staying in Chamberi

Neighborhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighborhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
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